Next Gen NCAR

What happens if a customer declines to register for the MyNISSAN Owner Portal, MyNISSAN app, and NissanConnect® Services?

They will be unable to use NissanConnect® Services

NCAR displays the past ______ days of activities.

30

What additional details are available for a CPO vehicle on an inventory card?

CARFAX Vehicle History Report™ Vehicle inspection Mileage

One component of the Delivery Readiness step of the NCAR process is ______.

Confirming a full tank of gas or battery charge

What is the first step in the NCAR Sales and Delivery process?

Consultation

The objective of NCAR's Training Mode is to _____________.

Encourage exploring the tool without saving information

What NCAR resource includes a drop-down menu called Media Library?

Sales Tools

Which three components make up the Delivery step of the NCAR process?

Schedule First Service Appointment Key Resources and Guides Feature Presentation

How can you use the NCAR tool to help increase customer satisfaction?

Select All

What can the "Discover" section of NCAR's universal search bar find?

Select All

What vehicle materials can you choose to send directly to customers through the NCAR tool?

Select All

What is the first NCAR prompt after selecting a customer?

Select a vehicle

What is the most recommended and preferred way to access NCAR?

Tablet

After you select "Yes, Confirm Delivery" during the NCAR process, what is true?

The Sales Consultant cannot modify or access the record

Which of the following occur during the Onboarding step?

Upon consent of the one-time text, a link will be sent to the customer's mobile number to download the MyNISSAN app. Terms and Conditions apply for vehicles equipped with telematics. Customers are prompted to verify, edit, or add any necessary profile information

Where on the NCAR dashboard is the Sales Tools drop-down menu located?

Upper right