OB 3200 Exam Questions

_______ are the phases of organizational socialization (i.e. integration into the organization).

*Anticipatory, encounter, and change & acquisition*

A company with ____________ level participation is likely to have a single office, headquarters in the parent country.

*Domestic* international transnational Global

In a time of growth and record profits, the company decides to increase wages and profit-sharing. What organizational culture level does this represent?

*Espoused values* +Focus on the PHILOSOPHY

What type of org. culture has been shown by research to be most strongly related to job satisfaction?

*clan* -very internally focused; similarities among employees

Proactivity has been shown to be related to all of the following except:

*intelligence*

Organizations with market cultures are described as _______:

-Externally focused, valuing stability and control (e.g. insurance with Progressive

Dependable, responsible, etc. all are signs of

= Conscientiousness

Remaining "cool" represents the _________ dimension

= Emotional stabilitty

Command and Control within a company...

= hierarchical culture

A Problem is ____________

A gap between an actual and expected outcome

Harriet....Did not report cheating in class, feared that she would be kicked off the team...she is exhibiting what???

A. Motivated blindness - motivated to give someone a pass, because it will help her team

Which of the following best describes a *multinational* company?

An organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs

He would like to replace at least one of the staff members with a younger college student. Jonathon is using a _________ perspective.

Contingency

Clan organizations _________ :

Devote considerable resoruces to hiring ad developing employees

Market Cultures _______ :

Drive toward productivity, profit, and customer satisfaction => COMPETE; to do that you ahve to attract customers!

Which of the following is not one of the basic dimensions of the the Big 5 Personality dimensions?

Emotional intelligence

Adhocracy cultures __________ :

Empower employees to take risks (externally focused, flexible)

Which of the following is the usual way in which companies first enter foreign markets?

Exporting

Joe, hard and productive worker, quit, because he couldnt' get along with coworkers. This would be diagnosed as a _____ level problem.

Group level problem

When Builder Bob enterprises, a maker of construction equipment, needs supervisors in china, it recruits Chinese workers before it looks in other countries. Which statement best explains Builder Bob's recruiting practices in China?

Hiring locally is much less expensive than training and transporting expatriate assignments

Alexa quit her job because she felt it was boring. What level problem??

Individual level problem

Organizations with clan cultures are described as:

Internally focused and flexible

Which of the following is a feature of a company with an individualistic culture?

It exhibits *greater differences* between the *highest and lowest pay* in the organization

In some business situations you will make recomendations to soolve a problem...

Make sure that your recommednations solve the root of the problem

Which of the following agreements have been adopted by Canada, Mexico, and the United States to encourage trade between the three countries?

NAFTA +Prices concerns

...rewards system favored men. This would be diagnosed as a _____ level problem.

Organizational level problem

Which of the following statement about organizationl culture is *true*?

Organizations tend to have *one, dominant* type of culture

________ is the combination of stable physical, behavioral, and mental characteristics that give a person uniqueness.

Personality

Remedy for motivated blindness is what?

Remove *conflicts of interest*

Sean is a consultant in China, assigned to an overseas project (expat)...After a period of seven months, Sean's manager decides to being Sean back home and replace him with someone else in China. Which of the following was most likely the result of this managerial decision?

Sean exhibited a sense of intolerance toward collectivist ideals [in China]

Person factors and ______________ are the two broad categories of OB concepts and theories.

Situation factors

Problem solving and critical thinking are _______ because they use logic and reasoning to develop and evaluate options.

Soft skills

Which of the following statements is true for cultures with a long-term orientation?

They focus primarily on cultural values that tend to payoff in the future

Addresses Indian Board members by first name, as he does in the U.S...Indian board members were offended by the US citizen's gesture....which of the following differences in culture does this scenario reveal?

a. *Power Distance* b. Individualism / collectivism c. Long-term/short-term orientation d. Uncertainty avoidance e. Masculinity/femininity

What level of organizational culture does creativity, family, community, sustainability, and diversity represent?

a. Enacted Values b. Espoused Values c. Basic underlying assumptions d. Sustainability e. Observable artifacts

______ are levers for changing organizational culture, addressing all three levels of culture

a. Formal Statements b. Organizational goals c. Workflow and organizational structure d. *Deliberate role modeling, training, and coaching* e. Rites and rituals

Which of the following is *not* a driver or cause of org. culture

a. Leader behavior b. *work attitudes and behaviors* c. Organizational vision d. industry environment

The ______ of a country's labor force affect how and the extend to which foreign companies want to operate there.

a. Population b. Collectivism and potential for unionization c. Cultural differences d. HR practices e. *Education and skill levels*

_____ in not a function of organizational culture

a. Social system stability b. Sense-making c. Org. Identity d. Collective commitment e. *Diversity management* +Culture is about coming together +Diversity is about *recognizing and apreciating differences*

Which of the following is *false*

a. common sense excels in well-known scenarios with predictable outcome b. common sense requires less effort than finding the real problem c. contingency approach is *just common sense* (FALSE -> based on situation!!!) d. common senese can be overly subjective e. common sense is weak in unexpected situations

Christoph works for an auto company in Germany but is in US as an expat. Found it difficult to adjust....Experienced what?

culture shock

Which of the following is the least fixed of personal characteristics?

emotions

People who are outgoing, talkative, etc. likely to score high on:

extroversion

FileTech, a company headquartedd in the United States opens an overseas facility in Ireland. In this scenario, the Irish ffacility is located in a ______ country

host

_____ are goals and incentives set to promote a desired behavior, but instead encourage a negative one.

ill-conceived goals

OB is important in all facets of school and work because

it helps us to understand and manage people

_________ Intellegence will be most likely related to a performance on test like the SAT or GMAT exam:

logical-mathematical

Which of the following is not one of the key perceiver characteristics =

nonverbal cues

Levels of org. culture are ________

observable artifacts, espoused values and basic underlying assumptions

Beacuse the auditors of XXX Company accepted a client's questionable financial statements, when the infractions have occurred over time, they are _____

on the slippery slope

______ is when we give a pass to unethical behavior if the outcome is good.

overvaluing outcomes

Gerard is an Australian citizen who works at the organization's headquarters *in Australia*:

parent-country national

Keeping a performance diary can help a manager ____________ performance appraisals.

reduce bias in

Which of the following refers to a country that is neither the parent country nor the host country of a company?

third country

A beverage company headquartedd in Miami slects a Brazilian manager to run its Mexican operations. In this example, the Brazilian manager is a ______

third-country national