OB 3200 Exam Questions
_______ are the phases of organizational socialization (i.e. integration into the organization).
*Anticipatory, encounter, and change & acquisition*
A company with ____________ level participation is likely to have a single office, headquarters in the parent country.
*Domestic* international transnational Global
In a time of growth and record profits, the company decides to increase wages and profit-sharing. What organizational culture level does this represent?
*Espoused values* +Focus on the PHILOSOPHY
What type of org. culture has been shown by research to be most strongly related to job satisfaction?
*clan* -very internally focused; similarities among employees
Proactivity has been shown to be related to all of the following except:
*intelligence*
Organizations with market cultures are described as _______:
-Externally focused, valuing stability and control (e.g. insurance with Progressive
Dependable, responsible, etc. all are signs of
= Conscientiousness
Remaining "cool" represents the _________ dimension
= Emotional stabilitty
Command and Control within a company...
= hierarchical culture
A Problem is ____________
A gap between an actual and expected outcome
Harriet....Did not report cheating in class, feared that she would be kicked off the team...she is exhibiting what???
A. Motivated blindness - motivated to give someone a pass, because it will help her team
Which of the following best describes a *multinational* company?
An organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs
He would like to replace at least one of the staff members with a younger college student. Jonathon is using a _________ perspective.
Contingency
Clan organizations _________ :
Devote considerable resoruces to hiring ad developing employees
Market Cultures _______ :
Drive toward productivity, profit, and customer satisfaction => COMPETE; to do that you ahve to attract customers!
Which of the following is not one of the basic dimensions of the the Big 5 Personality dimensions?
Emotional intelligence
Adhocracy cultures __________ :
Empower employees to take risks (externally focused, flexible)
Which of the following is the usual way in which companies first enter foreign markets?
Exporting
Joe, hard and productive worker, quit, because he couldnt' get along with coworkers. This would be diagnosed as a _____ level problem.
Group level problem
When Builder Bob enterprises, a maker of construction equipment, needs supervisors in china, it recruits Chinese workers before it looks in other countries. Which statement best explains Builder Bob's recruiting practices in China?
Hiring locally is much less expensive than training and transporting expatriate assignments
Alexa quit her job because she felt it was boring. What level problem??
Individual level problem
Organizations with clan cultures are described as:
Internally focused and flexible
Which of the following is a feature of a company with an individualistic culture?
It exhibits *greater differences* between the *highest and lowest pay* in the organization
In some business situations you will make recomendations to soolve a problem...
Make sure that your recommednations solve the root of the problem
Which of the following agreements have been adopted by Canada, Mexico, and the United States to encourage trade between the three countries?
NAFTA +Prices concerns
...rewards system favored men. This would be diagnosed as a _____ level problem.
Organizational level problem
Which of the following statement about organizationl culture is *true*?
Organizations tend to have *one, dominant* type of culture
________ is the combination of stable physical, behavioral, and mental characteristics that give a person uniqueness.
Personality
Remedy for motivated blindness is what?
Remove *conflicts of interest*
Sean is a consultant in China, assigned to an overseas project (expat)...After a period of seven months, Sean's manager decides to being Sean back home and replace him with someone else in China. Which of the following was most likely the result of this managerial decision?
Sean exhibited a sense of intolerance toward collectivist ideals [in China]
Person factors and ______________ are the two broad categories of OB concepts and theories.
Situation factors
Problem solving and critical thinking are _______ because they use logic and reasoning to develop and evaluate options.
Soft skills
Which of the following statements is true for cultures with a long-term orientation?
They focus primarily on cultural values that tend to payoff in the future
Addresses Indian Board members by first name, as he does in the U.S...Indian board members were offended by the US citizen's gesture....which of the following differences in culture does this scenario reveal?
a. *Power Distance* b. Individualism / collectivism c. Long-term/short-term orientation d. Uncertainty avoidance e. Masculinity/femininity
What level of organizational culture does creativity, family, community, sustainability, and diversity represent?
a. Enacted Values b. Espoused Values c. Basic underlying assumptions d. Sustainability e. Observable artifacts
______ are levers for changing organizational culture, addressing all three levels of culture
a. Formal Statements b. Organizational goals c. Workflow and organizational structure d. *Deliberate role modeling, training, and coaching* e. Rites and rituals
Which of the following is *not* a driver or cause of org. culture
a. Leader behavior b. *work attitudes and behaviors* c. Organizational vision d. industry environment
The ______ of a country's labor force affect how and the extend to which foreign companies want to operate there.
a. Population b. Collectivism and potential for unionization c. Cultural differences d. HR practices e. *Education and skill levels*
_____ in not a function of organizational culture
a. Social system stability b. Sense-making c. Org. Identity d. Collective commitment e. *Diversity management* +Culture is about coming together +Diversity is about *recognizing and apreciating differences*
Which of the following is *false*
a. common sense excels in well-known scenarios with predictable outcome b. common sense requires less effort than finding the real problem c. contingency approach is *just common sense* (FALSE -> based on situation!!!) d. common senese can be overly subjective e. common sense is weak in unexpected situations
Christoph works for an auto company in Germany but is in US as an expat. Found it difficult to adjust....Experienced what?
culture shock
Which of the following is the least fixed of personal characteristics?
emotions
People who are outgoing, talkative, etc. likely to score high on:
extroversion
FileTech, a company headquartedd in the United States opens an overseas facility in Ireland. In this scenario, the Irish ffacility is located in a ______ country
host
_____ are goals and incentives set to promote a desired behavior, but instead encourage a negative one.
ill-conceived goals
OB is important in all facets of school and work because
it helps us to understand and manage people
_________ Intellegence will be most likely related to a performance on test like the SAT or GMAT exam:
logical-mathematical
Which of the following is not one of the key perceiver characteristics =
nonverbal cues
Levels of org. culture are ________
observable artifacts, espoused values and basic underlying assumptions
Beacuse the auditors of XXX Company accepted a client's questionable financial statements, when the infractions have occurred over time, they are _____
on the slippery slope
______ is when we give a pass to unethical behavior if the outcome is good.
overvaluing outcomes
Gerard is an Australian citizen who works at the organization's headquarters *in Australia*:
parent-country national
Keeping a performance diary can help a manager ____________ performance appraisals.
reduce bias in
Which of the following refers to a country that is neither the parent country nor the host country of a company?
third country
A beverage company headquartedd in Miami slects a Brazilian manager to run its Mexican operations. In this example, the Brazilian manager is a ______
third-country national