OB FINAL

which of these forces pushes organizations towards a new state of affairs

driving forces

mechanistic structure operates best

in stable environment

one of the defining characteristics of a matrix organizational structure is tht it

overlays two organizational structures in order to leverage the benefits of both

which of the following typically results in a loss of intellectual capital?

the company sells one of its divisions and its employees now work for the other organization

which of these statements is consistent with the five anchors of organizational behavior

the field of OB should rely on other disciplines for some of its theory development

which of the following is an example of globalization

AN american-based burger joint opens a new outlet in china

standardizing work through job descriptions and procedures

tends to reduce quality and consistency

____ refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad

Ethics

A wholesale grocery business operates in one city and provides one service - stocking retailers with fresh produce. The company wants to ensure that employees develop experties in their skill specialization and that these specializations are used efficiently. The aim is to create specialized pools of talent that serve everyone in the company. Which of the following forms of departmentalization would be most appropriate here?

Functional structure

Out of the generational groups discussed in the textbook, which group has the highest preference for leisure and the lowest value of social interaction?

Gen-Xers

the perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called the ____ perspective

HPWP

in the context of organizational socialization, the adjustment process is better for

Newcomers with diverse work experience

which of the following is true according to the systematic research anchor?

OB should study organizations by forming questions collecting data and testing hypotheses against those data

____leaders are agent of change becasue they develop an appealing vision of the desired future state, communicate the vision in ways that are meaningful to others, make decisions and act in ways that are consisten with that vision and build commitment to that vision

Transformational

which of the following statements is consistent with the concept of contingency anchor?

a particular action may have different consequences in different situations

the ability to recognize the value of new information, assimilate and use it for value-added activities is known as

absorptive capacity

most employees at united FiberTech support the idea that the company success depends on their willingness to continually change and improve customer service united fiberTech probably has

an adaptive culture

employees, suppliers, and government

are organizational stakeholders

trendy fashions the ceo of trendy fashion should know that the four stages of appreciative inquiry in order are

discovery, dreaming, designing, and delivering

Stable, long-lasting beliefs about what is important in a variety of situations are:

called the value of the organization

the highest priority and first strategy requires for any organizational change is to

communicate the need for change and keep employees informed about what they can expect from the change effect

the triple bottom line philosophy says that

companies should try to support the economic, social, and environmental spheres of sustainability.

when functional structures are compared with divisionalized structures functional structures are known to

create better economices of scale

a term based organizational structure has a

decentralized organization structure

which of the following organizational design element determines the sharing of resources and encourages coordination through informal communication?

departmentalization

Organizational stories are most effective at communicating organizational culture only when they

describe real people and are assumed to be true

the main objective of force field analysis is to help change agents to

diagnose a situation better by understanding the driving and restraining forces for change

coordination through formal hierarchy relies on

direct supervision

a wider span of control is possible if

employees manage themselves rather than being coordinated through close supervision

the pre-employment stage of organizational socialization would be more effective if

employers and job applicants gave and received accurate information about each other

food4U a wholesale grocery business operates in one city and provides one service stocking retailers with fresh produce. the company wants to ensure that employees develop expertise in thier specializations and that these specializations are used efficiently What form of departmentalization would be most appropriate here

functional structure

which of the following forms of departmentalization organizes employees around specific skills or other resources?

functional structure

one way that communication minimizes resistance to change is by

generating an urgency to change

Dividing work into more specialized jobs:

gives an opportunity to the job incumbents to master their tasks quickly.

____ refers to economic, social, and cultural connectivity with people in other parts of the world

globalization

which of the following statements is true about globalization and organizational behavior?

globalization offers numerous benefits to organizations

Twice every year, a major car parts manufacturer brings together the production and engineering specialists from its eight divisions to discuss ideas, solutions, and concerns. This helps to minimize the silos of knowledge problem that exists in many organizations. This practice is primarily an example of:

grafting

In the field of organizational behavior, organizations are described as:

groups of people who work independently to achieve a collective goal

organizations with an adaptive corporate culture

have employees who see things from an open system perspective

in organizational change unfreezing may occur by

increasing the drive forces

which of the following statements is true about OB

it includes team, individual, and organizational level analyses

Candoo Ltd. will soon flatten its hierarchy by removing two of the five layers of management. If the number of employees in the organization remains constant, which of the following must also occur?

it must widen the span of control

Tammy recently earned her degree in nursing and has begun a career path in the surgical ward at a local hospital. Her training program consists of a year-long internship, working with senior nurses. while in school tammy worked in a medical lab performing routine blood tests. The lab technician job required her to take a two-week course and refer to a procedures manual for her work on a daily basis. which coordinating mechanism was most important in tammy job as a lab technician?

job descriptions

organizational socialization is best described as a process of _____ where newcomers try to make sense of and adapt to the company's environment

learning and adjustment

one advantage of countercultures is that they

maintain surveillance over and critically review the company's dominant culture.

the increasing recognition than an organization has only a few core competencies is one of the forces pushing towards more

network structure

which organizational structure actually consists of several organizations

network structure

many employees get reality shock on thier first day at work becasue

newcomers test how well their pre-employment expectations fit reality and many companies fail this test

which of the following types of resistance to change is strategy to prove that the decision is wrong

not - invented - here syndrome

ACME software inc. has developed a training program to make employees more aware of how their job performace affects customers and other employees within the organization and to inform them of the changing market conditions. this training pprogram relates most closely with which of the following concept

open system

which organizational behavior perspective discusses inputs, outputs, and feedback?

open system

organizational behavior views organizations as

open systems

which of the following perspective of organizational effectiveness argues that companies take their sustenance from the environment and in turn affect that environment through their outputs?

open systems

______ refers to an organization's moral obligation towards all of its stakeholders

organizational behavior

The _____ perspective, also called knowledge managment views knowledge as the main driver of competitive advantages

organizational learning

the open system anchor of organizational behavior states that

organizations affect and are affected by their external environments

the three stages of organizational socialization, in order are

pre-hire, pre-employment, and post-hire

resolving conflicts between work and nonwork activities mainly occurs during the ___ stage of socialization

role management

which strategy for merging two distinct cultures is most appropriate when the two merging companies are in unrelated industries or operate in different countries, becasue the most appropriate cultural values tend to differ by industry national culture?

separation

which strategy for merging two distinct cultures is most effective when two companies have relatively weak cultures with overlapping values

separation

one problem of the learning strategy has in minimizing resistance to change is that it

tends to change people too quickly

which of the following tends to happen when an organizations culture is misaligned with its external environment

the organization has more difficulty anticipating and responding to stakeholders needs

the simple structure usually depends on ____ to coordinate work activities, so it is very difficult to operate as the company grows and becomes more complex

the owners direct supervision

When merging two organizations, a separation strategy is most commonly applied when:

the two organizations operate in distinct industries

a computer maintenance company wants to capture the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. this practice tries to

transfer human capital into structural capital

Two technological contingencies that influence the best type of organizational structure are

variability and analyzability

which of these organizational behavior trends is corporate social responsibility most closly related to?

workplace values and ethics