OLS Exam 1 Study set
Scientific Management Theory
understand the nature of work
Schwartz's value theory
values are motivational and represent broad goals over time. BAsic human value might be derived from considering basic needs.
Hawthorne effect
what lighting is best for productivity? Ideal environment for making electrical products.
Classical Organizational Theory
what would be the ideal way to structure an organization and how workers work. Effective organizational structure: How can an organization do what needs to be most effective? Divisions of labor: people have specific tasks and functions they are assigned.
Which of the following is not an example of a hygiene factor in Hezberg's motivator hygiene model.
Advancement
When Martin has a perceived conflict with a coworker, he will send them e-mails that are taunting or insulting. This is an example of
CWB
The ___ model suggests that manager should monitor employee' perceptions of fairness
Equity
Job satisfaction has negative association with OCB (Organizational citizenship behavior) and positive relationship with CWB (counter work behavior)
False
Naturalistic research design
Naturalistic observation: watching behavior in real word setting
Case study method pros and cons
Pros: examines characteristics of people. Cons: cant be repeated
Pros and cons of naturalistic research design.
Pros: natural behavior/ no research setting. Cons: hard to understand what is going on and could miss important factors.
Organizational commitment
an employee identifies with an organization and is committed to its goals.
Time and Motions study
broke down every work action into component parts and developed best ways to do is to reduce fatigue and increase productivity.
Analyzing survey research
correlation designs: seeing if variables are related. Limitations: have to have relationship.
CWB
counterproductive work behavior
Self reported measure cons
dishonesty. need to be aware of variables.
Self reported measures pros
easy to administer, direct self assessment of people's state
EEG
electroencephalogram
Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.
false
Noel says, "I can type 70 words per minute with no errors." He is expressing
high self efficacy
increase employee commitment
hiring people with values aligned with organization and building trust
Experiment expectancy effect
hypothesis leads them to unintentionally bias.
Harold Kelley hypothesized that people make causal attributions by observing
implicit cognition
occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.
indriect blindness
The potential to understand and regulate yourself is his poll is locked. intelligence.
intrapersonal
A person will experience _______ when his or her outcome to input ratio is less than that of a relevant comparison person.
negative inequity
OCB
organizational citizenship behavior
Experimental design
participants randomly assigned. Experimenter (researchers) has control. Usually done in a lab setting.
POS
perceived organizational support
Haethorne Effect results
production increased when light was brighter. Productivity increased when given breaks and free food.
Pros and cons of experimental design
pros: allows direct manipulation and greater control. cons: costly (time and resources)
Physiological contracts
represent an individuals perception about the reciprocal exchange between individual and another party.
Cognitive dissonance
represent the physiological discomfort a person experiences when simultaneously holding two or more cognition.
Case study method
research approach to generate in debt understanding of issue.
Frederick W. Taylor
researched best and most effective way to perform jobs. (scientific management)
Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about. factors.
situation
Which of the following is not an element of emotional intelligence?
social awareness
Time and motions study downfall
takes individual out of the equation. A manager or expert tells the worker exactly what to do.