OLS Exam 1 Study set

Scientific Management Theory

understand the nature of work

Schwartz's value theory

values are motivational and represent broad goals over time. BAsic human value might be derived from considering basic needs.

Hawthorne effect

what lighting is best for productivity? Ideal environment for making electrical products.

Classical Organizational Theory

what would be the ideal way to structure an organization and how workers work. Effective organizational structure: How can an organization do what needs to be most effective? Divisions of labor: people have specific tasks and functions they are assigned.

Which of the following is not an example of a hygiene factor in Hezberg's motivator hygiene model.

Advancement

When Martin has a perceived conflict with a coworker, he will send them e-mails that are taunting or insulting. This is an example of

CWB

The ___ model suggests that manager should monitor employee' perceptions of fairness

Equity

Job satisfaction has negative association with OCB (Organizational citizenship behavior) and positive relationship with CWB (counter work behavior)

False

Naturalistic research design

Naturalistic observation: watching behavior in real word setting

Case study method pros and cons

Pros: examines characteristics of people. Cons: cant be repeated

Pros and cons of naturalistic research design.

Pros: natural behavior/ no research setting. Cons: hard to understand what is going on and could miss important factors.

Organizational commitment

an employee identifies with an organization and is committed to its goals.

Time and Motions study

broke down every work action into component parts and developed best ways to do is to reduce fatigue and increase productivity.

Analyzing survey research

correlation designs: seeing if variables are related. Limitations: have to have relationship.

CWB

counterproductive work behavior

Self reported measure cons

dishonesty. need to be aware of variables.

Self reported measures pros

easy to administer, direct self assessment of people's state

EEG

electroencephalogram

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.

false

Noel says, "I can type 70 words per minute with no errors." He is expressing

high self efficacy

increase employee commitment

hiring people with values aligned with organization and building trust

Experiment expectancy effect

hypothesis leads them to unintentionally bias.

Harold Kelley hypothesized that people make causal attributions by observing

implicit cognition

occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

indriect blindness

The potential to understand and regulate yourself is his poll is locked. intelligence.

intrapersonal

A person will experience _______ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

OCB

organizational citizenship behavior

Experimental design

participants randomly assigned. Experimenter (researchers) has control. Usually done in a lab setting.

POS

perceived organizational support

Haethorne Effect results

production increased when light was brighter. Productivity increased when given breaks and free food.

Pros and cons of experimental design

pros: allows direct manipulation and greater control. cons: costly (time and resources)

Physiological contracts

represent an individuals perception about the reciprocal exchange between individual and another party.

Cognitive dissonance

represent the physiological discomfort a person experiences when simultaneously holding two or more cognition.

Case study method

research approach to generate in debt understanding of issue.

Frederick W. Taylor

researched best and most effective way to perform jobs. (scientific management)

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about. factors.

situation

Which of the following is not an element of emotional intelligence?

social awareness

Time and motions study downfall

takes individual out of the equation. A manager or expert tells the worker exactly what to do.