OMGT - Chapter 1

Which department is least likely to interact with the purchasing function

Human resources

The organization that provides national and institutional leadership in purchasing and materials management is

ISM

Which of the following is NOT a trend in operations management?

Increased globalization

Which of these statements about recent trends in operations and supply chain management is BEST?

More companies are putting an emphasis on relationship management

Electornic commerce refers to the use of information technology solutions to automate business transactions

True

Every organization has an operations function

True

In general, operations management activities are information and decision intensive

True

Information and materials are tow examples of inputs to the transformation process

True

Most of the participants in a supply chain are both suppliers and customers

True

Most organizations functions as part of a larger supply chain

True

The supply chain is a network of manufacturers and service providers that work together to convert and move goods from the raw materials stage to the end user

True

The transformation process can be used to describe the production of intangible services

True

The association for operations management is AOM

False

The drive for efficiency has decreased the level of globalization in the world economy of the last twenty years

False

A second-tier supplier is downstream from a first-tier supplier in the supply chain

False

E-commerce is the component of a supply chain that is the most susceptible to breakdown

False

Inputs to the transformation process are tangible, but the outputs may be tangible or intangible

False

Of the three flows linking organizations in a supply chain, information and monetary flow always move upstream and physical flows always move downstream

False

The Logistics function of a supply chain would include Marketing and Engineering as its key inter-organizational participants

False

To avoid supply chain problems, firms must manage relationships with their downstream suppliers as well as their upstream customers

False

To participate in a supply chain, a firm must actually handle the physical goods at some point

False

Which of the following is primarily a supply chain management decision?

From whom to purchase materials

Which of the following statements regarding the supply chain is TRUE?

A first-tier supplier is downstream from a second-tier supplier

Which job title would most likely be responsible for supervising production in a manufacturing setting?

Production manager

Efforts to improve cooperation among firms in the supply chain can be characterized as

Relationship Management

Which of the following is NOT a flow typically found in a supply chain?

Risk

____ is an example of an output of the transformation process

Satisfied customers

Which of the following statements about the operations function is NOT correct?

The outputs of an operations function are always tangible

Jon was a math whiz. He had a flair for developing spreadsheets, using statistics, and creating simulations to show the effects of changes in policy and infrastructure. His skills equipped him well for his operations and supply chain position as

an analyst

An electronic commerce system

can improve the speed and quality of business communication

Which of the following lists is in correct supply chain order?

first tier supplier - manufacturer - distributor

Planning numbers needed for effective decision making are typically developed by

forecasting

The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is

the operations function