Operation Management Test 1

Which of the following would NOT be an operations function in a commercial​ bank? A. auditing B. collection C. check clearing D. teller scheduling E. maintenance

Auditing

The purchasing function is concerned​ with: A. securing monetary resources. B. producing goods or providing services. C. procuring​ materials, supplies, and equipment. D. generating the demand for the​ organization's products or services. E. building and maintaining a positive image.

C. procuring materials, supplies, and equipment

An operations tasked performed at Hard Rock Cafe is:

preparing employee schedules

Some of the​ operations-related activities of Hard Rock​ Café include designing meals and analyzing them for ingredient cost and labor requirements. True or False

True

True or False - All​ organizations, including service firms such as banks and​ hospitals, have a production function.

True

True or False - An example of a​ "hidden" production function is the transfer of funds between accounts at a bank.

True

Prime functions of all organizations:

marketing, production/operations, finance/accounting