OPMT Final Review

The minimum possible cycle time in a product layout is determined by the: a. longest task time b. shortest task time c. average task time d. total task time e. none of the above

longest task time

Laser technology used in surgical procedures is an example of technological advances in: a. Product b. Service c. Process d. Information e. Reverse Engineering

process

What is the break-even quantity for the following situation? FC = $1,200 per week VC = $2 per unit Rev = $6 per unit a. 100 b. 200 c. 600 d. 1200 e. 300

300

The type of layout which features departments or other functional groupings in which similar activities are performed is: a. process b. product c. fixed-position d. mass e. unit

process

The ratio of good output to quantity of raw material input is called: a. worker quality b. measurement c. total quality productivity d. quantity/quality ratio e. process yield

process yield

Maximum capacity refers to the upper limit of: a. inventories b. demand c. supplies d. rate of output e. finances

rate of output

In which type of operations are you likely to see, at most, only minor variations in the product or service being produced using the same process and the same equipment? a. a project b. a job shop c. repetitive production d. batch processing e. continuous production

repetitive production

Which of the following is not a process commonly considered in making products or delivering services? a. continuous b. batch c. repetitive d. job shop e. subcontracting

subcontracting

A production line is to be designed for a job with three tasks. The task times are 0.3 minutes, 1.4 minutes, and 0.7 minutes. The minimum cycle time in minutes is: a. 0.3 b. 0.7 c. 1.4 d. 2.4 e. 0.8

1.4

A production line is to be designed for a job with three tasks. The task times are 0.4 minutes, 1.2 minutes, and 0.5 minutes. The maximum cycle time in minutes is: a. 0.3 b. 0.7 c. 1.4 d. 2.1 e. 0.8

2.1

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each 8-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by: a. 25% b. 50% c. 33% d. 67%

50%

A company is designing a product layout for a new product. It plans to use this production line eight hours a day in order to meet projected demand of 480 units per day. The tasks necessary to produce this product: https://www.blackboard.odu.edu/courses/1/201530_SUMMER_OPMT303_34573/ppg/13378919340960500/image011.png a. 162 b. 72 c. 54 d. 12 e. 60

60

Given the following information, what would efficiency be? Effective capacity = 80 units per day Design capacity = 100 units per day Utilization = 48% a. 20% b. 35% c. 48% d. 60% e. 80%

60%

Which of the following are assumptions of the break-even model? I. Only one product is involved. II. Everything that is produced can be sold. III. The revenue per unit will be the same regardless of volume. a. I only b. I and II only c. II only d. II and III only e. I, II, and III

I, II, III

The fact that a few improvements in a few key areas of operations will have more impact than many improvements in many other areas is consistent with the: a. Irwin phenomenon Pareto phenomenon c. Stevenson phenomenon d. Tellier phenomenon e. Adam Smith phenomenon

Pareto phenomenon

Which of the following is not an information requirement for the design of a process layout? a. a list of departments or work centers b. a projection of work flows between the work centers c. the distance between locations d. the cost per unit of distance to move loads e. a list of product cycle times for every product manufactured

a list of product cycle times for every product manufactured

Which of the following is a primary concern for process selection? a. variety in products/services b. flexibility of equipment c. volume of output d. all of the above e. none of the above

all of the above

Which of the following is a tactic that helps service capacity management? a. Pricing b. Promotions c. Discounts d. Advertising e. All of the above

all of the above

Which of the following is not a type of operations? a.storage/transportation b. entertainment c. communication d. goods production e. all of the above involve operations

all of the above involve operations

Production units have an optimal rate of output where: a. total costs are minimum b. average unit costs are minimum c. marginal costs are minimum d. rate of output is maximum e. total revenue is maximum

average unit costs are minimum

Unbalanced systems are evidenced by ... a. Top heavy operations b. Labor unrest c. Bottleneck operations d. Increasing capacities e. Assembly lines

bottleneck operations

Capacity in excess of expected demand that is intended to offset uncertainty is a: a. margin protect b. line balance c. capacity cushion d. timing bubble e. none of the above

capacity cushion

In which type of processing system would gasoline be produced from crude oil? a. Job Shop b. Batch c. Assembly d. Continuous e. Project

continuous

The type of processing system which is used for highly standardized products is: a. continuous b. intermittent c. project d. batch e. unit

continuous

Which of the following process types would be more likely to be used in the maturity phase of a product's life-cycle? a. continuous b. intermittent c. project d. batch e. job shop

continuous

Which of the following is not a key step toward improving productivity? a. converting bond debt to stock ownership b. developing productivity measures for all operations c. improving the bottleneck operations d. establishing reasonable goals for improvement e. considering incentives to reward workers

converting bond debt to stock ownership

Which is not a significant difference between manufacturing and service operations? a. cost per unit b. uniformity of output c. labor content of jobs d. customer contact e. measurement of productivity

cost per unit

If the output rate is increased but the average unit costs also increase we are experiencing: a. market share erosion. b. economies of scale. c. diseconomies of scale. d. value added accounting. e. step-function scale up.

diseconomies of scale

Which of the following is not a characteristic of service operations? a. easy measurement of productivity b. intangible output c. high customer contact d. high labor content e. low uniformity of output

easy measurement of productivity

The maximum possible output given a product mix, scheduling difficulties, quality factors, and so on, is: a. utilization b. design capacity c. efficiency d. effective capacity e. available capacity

effective capacity

Measurements taken at various points in the transformation process for control purposes are called: a. controls b. plans c. directions d. feedback e. budgets

feedback

The type of layout in which workers, materials, and equipment are moved to the product as needed is: a. process b. product c. fixed-position d. batch e. mass

fixed-position

Which of the following is true? a. Corporate strategy is shaped by functional strategies. b. Corporate mission is shaped by corporate strategy. c. Functional strategies are shaped by corporate strategy. d. External conditions are shaped by corporate mission. e. Corporate mission is shaped by functional strategies.

functional strategies are shaped by corporate strategy

Which of the following process types would be more likely to be used in the introductory phase of a product's life-cycle? a. continuous b. intermittent c. project d. batch e. job shop

job shop

Which type of processing system tends to produce the most product variety? a. Assembly b. Job-Shop c. Batch d. Continuous e. Project

job-shop

The process of assigning tasks to workstations in such a way that the workstations have approximately equal time requirements is called: a. fair employment practices b. idle time analysis c. line balancing d. cycle time optimization e. none of the above

line balancing

A common goal in designing process layouts is: a. minimizing the number of workers b. minimizing idle time c. minimizing transportation costs d. maximizing work-station productive time e. maximizing transportation distances

minimizing transportation costs

The fundamental purpose for the existence of any organization is described by its: a. policies b. procedures c. corporate charter d. bylaws e. mission statement

mission statement

The external elements of SWOT analysis are: a. strengths and weaknesses b. strengths and threats c. opportunities and threats d. weaknesses and opportunities e. strengths and opportunities

opportunities and threats

Years ago in the overnight delivery business, providing package tracking capability gave some firms a competitive advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of ______________ becoming ____________ over time. a. Tactical implications; strategic b. Strategic implications; tactical c. Order winners; order qualifiers d. Profitability factors; productivity factors e. Order qualifiers; order winners

order winners; order qualifiers

Value added can be calculated by: a. average productivity gains over time b. inputs divided by the outputs c. outputs divided by the inputs d. input plus output divided by two e. outputs minus inputs

outputs minus inputs

manufacturing work sent to other countries is called: a. downsized b. internationalization c. outsourced d. vertical integration e. entrepreneurship

outsourced

The process of comparing outputs to previously established standards to determine if corrective action is needed is called: a. budgeting b. disciplining c. controlling d. planning e. directing

planning

Product Design and process selection are examples of ___ decisions. a. system operation b. financial c. tactical d. system design e. forecasting

system design

At the break-even point: a. output equals capacity b. total cost equals total revenue c. total cost equals profit d. variable cost equals fixed cost e. variable cost equals total revenue

total cost equals total revenue