ORAL COMMUNICATION UNIT 3-4
Regulation or Control and Social Interaction
- Are functions of communication that are used by individuals based on different situations they are in.
Regulation or Control
- Can be used to control the behavior of human beings or to regulate the nature and amount of activities others engage in
Variations
- Different types, kinds, or forms
Communication
- Is used to regulate or control the pace and flow of conversations or the speaking of a participant so that interruptions and awkward silences between speakers are avoided.
Motivation
- The driving force that enables an individual to do something to achieve a particular goal A. It increases productivity. B. It empowers individuals.
Emotion
- a mental state or feeling toward something and is marked by physiological and behavioral changes in the body - It can be conveyed verbally and nonverbally
Gestures
- bodily movements that emphasize important ideas or feelings
Information
- knowledge or facts about a certain subject such as an event, person, or situation
Spontaneous
- produced or done without being planned
Speech Context
- refers to the situation or environment and the circumstances in which communication occurs.
Proximity
- the quality or state of being near
Context
- the situation surrounding a particular event
Social Interaction
- the way people interact with others in a particular setting/ place. (includes: introducing oneself, making social calls, and inviting someone it accepting invitations)
Tailor
- to make or adapt something to suit a need or purpose
Tips for giving information to others
1. Maintain eye contact and speak clearly 2. Use variations in speech 3. Focus on the needed information
Tips for obtaining or receiving information from others.
1. Note down important information 2. Ask questions 3. Ask for clarification and verification
Ways to motivate others
1. Walk the talk 2. Actively Listen 3. Make a person feel that he or she makes a difference 4. Communicate clearly and with compassion
Number of Participants
A communication situation or speech context may involve just one person, two persons, a small group, or a large group of people.
The channel used for the communication
Communication may happen face-to-face or over various channels such as through telephone calls or video calls.
The immediacy of the exchange
In some communication situations, feedback is readily given and received, whereas in other situations, feedback is delayed, or there is no opportunity to give feedback.
Surprised
It is also characterized by a feeling of shock or amazement. When a person is surprised, the following physical signs may be observed: mouth opens or jaw drops, eyes widen, and eyebrows raise.
Physical proximity of the participants in relation to one another
The participants in the communication may stand close to each other or may be distant or far from one another.
Happy
This is experienced when a person is content, pleased, delighted, or excited. nonverbally through a person's voice, facial expressions, and gestures. When a person is happy, his or her tone of voice is enthusiastic and pitch is elated. Laughing, smiling, and even crying also express happiness. Hand signals like V for the victory sign and the "high five" also suggest happiness
Sad
This is usually characterized by feelings of despair, sorrow, loss, hopelessness, disappointment, or even depression. Sadness can be signaled by loose posture, lowered or drooping eyes, slight pout, low pitch of voice, and long pauses. Sighing and crying also indicate sadness
Angry
This is usually experienced when a person feels intense frustration. It is also felt when he or she feels offended, irritated, humiliated, threatened, disrespected, or provoked. Gestures such as clenching of the fists, grinding of the teeth, tapping of the feet, and pacing are signs of anger. Raising of the voice or screaming, rising of body temperature, and rapid breathing also indicate anger
Informal communication
This occurs in non-organized situations. Everyday conversations, chatting, and spontaneous interactions are just some examples of informal communication. This form of communication is also considered more authentic and not systematic.
Formal communication
This occurs mostly in a workplace or in an organized environment. Often, this kind of communication uses an organization's formal channels, such as letters, memorandums, or e-mails. It may, however, also be done face-to-face. This form of communication is also considered as more systematic, documented, and planned than informal communication.
Rewards
When a person gets the reactions he or she expected to receive when he or she has finished with the conversation, he or she becomes more motivated to keep conversations going.
Needs
as a motivation us evident when a person wants to attain something.
Behavior
becomes a motivation because a person has to persevere to establish a good image, so he or she tries his or her best to be a good conversationalist. As such, when the person talks, he or she is motivated by what he or she will get in return, be praise or criticism.
Four basic human emotions
happy, sad, afraid/surprised, and angry/disgusted
Three main types of speech context
intrapersonal speech context, interpersonal speech context, and public communication.