ORAL COMMUNICATION UNIT 3-4

Regulation or Control and Social Interaction

- Are functions of communication that are used by individuals based on different situations they are in.

Regulation or Control

- Can be used to control the behavior of human beings or to regulate the nature and amount of activities others engage in

Variations

- Different types, kinds, or forms

Communication

- Is used to regulate or control the pace and flow of conversations or the speaking of a participant so that interruptions and awkward silences between speakers are avoided.

Motivation

- The driving force that enables an individual to do something to achieve a particular goal A. It increases productivity. B. It empowers individuals.

Emotion

- a mental state or feeling toward something and is marked by physiological and behavioral changes in the body - It can be conveyed v​erbally​ and ​nonverbally

Gestures

- bodily movements that emphasize important ideas or feelings

Information

- knowledge or facts about a certain subject such as an event, person, or situation

Spontaneous

- produced or done without being planned

Speech Context

- refers to the situation or environment and the circumstances in which communication occurs.

Proximity

- the quality or state of being near

Context

- the situation surrounding a particular event

Social Interaction

- the way people interact with others in a particular setting/ place. (includes: introducing oneself, making social calls, and inviting someone it accepting invitations)

Tailor

- to make or adapt something to suit a need or purpose

Tips for giving information to others

1. Maintain eye contact and speak clearly 2. Use variations in speech 3. Focus on the needed information

Tips for obtaining or receiving information from others.

1. Note down important information 2. Ask questions 3. Ask for clarification and verification

Ways to motivate others

1. Walk the talk 2. Actively Listen 3. Make a person feel that he or she makes a difference 4. Communicate clearly and with compassion

Number of Participants

A communication situation or speech context may involve just one person, two persons, a small group, or a large group of people.

The channel used for the communication

Communication may happen face-to-face or over various channels such as through telephone calls or video calls.

The immediacy of the exchange

In some communication situations, feedback is readily given and received, whereas in other situations, feedback is delayed, or there is no opportunity to give feedback.

Surprised

It is also characterized by a feeling of ​shock ​or ​amazement​. When a person is surprised, the following physical signs may be observed: mouth opens or jaw drops, eyes widen, and eyebrows raise.

Physical proximity of the participants in relation to one another

The participants in the communication may stand close to each other or may be distant or far from one another.

Happy

This is experienced when a person is ​content, pleased, delighted, ​or excited. nonverbally through a person's ​voice, facial expressions, ​and gestures​. When a person is happy, his or her tone of voice is enthusiastic and pitch is elated. Laughing, smiling, and even crying also express happiness. Hand signals like V for the victory sign and the "high five" also suggest happiness

Sad

This is usually characterized by feelings of ​despair, sorrow, loss, hopelessness, disappointment, ​or even depression. Sadness can be signaled by loose posture, lowered or drooping eyes, slight pout, low pitch of voice, and long pauses. Sighing and crying also indicate sadness

Angry

This is usually experienced when a person feels ​intense frustration​. It is also felt when he or she feels offended, irritated, humiliated, threatened, disrespected, or provoked. Gestures such as clenching of the fists, grinding of the teeth, tapping of the feet, and pacing are signs of anger. Raising of the voice or screaming, rising of body temperature, and rapid breathing also indicate anger

Informal communication

This occurs in non-organized situations. Everyday conversations, chatting, and spontaneous interactions are just some examples of informal communication. This form of communication is also considered more authentic and not systematic.

Formal communication

This occurs mostly in a workplace or in an organized environment. Often, this kind of communication uses an organization's formal channels, such as letters, memorandums, or e-mails. It may, however, also be done face-to-face. This form of communication is also considered as more systematic, documented, and planned than informal communication.

Rewards

When a person gets the reactions he or she expected to receive when he or she has finished with the conversation, he or she becomes more motivated to keep conversations going.

Needs

as a motivation us evident when a person wants to attain something.

Behavior

becomes a motivation because a person has to persevere to establish a good image, so he or she tries his or her best to be a good conversationalist. As such, when the person talks, he or she is motivated by what he or she will get in return, be praise or criticism.

Four basic human emotions

happy, sad, afraid/surprised,​ and angry/disgusted

Three main types of speech context

intrapersonal speech context, interpersonal speech context, ​and public communication​.