Org. behavior and leadership exam 3
An organizational behavior class has students working in teams to complete a final research paper. Taylor's group has divided the paper up into sections, making each group member responsible for one section. Taylor is responsible for integrating all those sections. The group is organizing these tasks by using:
Pooled interdependence
During which phase of the negotiation process does an individual assemble the information gathered in such a manner that their position is supported?
Presentation
The three factors that researchers focus on to evaluate the level of creativity in the decision-making process are
fluency, flexibility, originality
High-quality LMX is related to
increased job satisfaction
One significant barrier to effective teams is
lack of communication
The servant leadership approach defines a leader as one who
serves the needs of others
An example of a question requiring an operational decision in response is
How often do I go back to the stockroom to get additional products for display?
Which statement regarding power distance and teams is correct?
People in high power distance countries expect unequal power distribution in the social, political, and economic areas.
When the goal of decision making is to make a generally satisfactory decision within reasonable time constraints, you should probably utilize
the bounded rationality decision-making model.
The decision-making process where decisions are arrived at without conscious reasoning, arguing that experts make decisions by scanning the environment for cues to recognize patterns is
the intuitive decision-making model
If leader-subordinate relations are poor, position power is low, and task structure is low, the situation would be categorized as
unfavorable
Which statement is accurate regarding the relationship between conflict and performance?
Medium conflict leads to high performance
The conflict handling style that is uncooperative and unassertive is
avoidance
Which middle-ground conflict handling styles is characterized by an individual's desire to get their way but respect others' goals?
compromise
Heather meets with her subordinates on a regular basis to share concerns and information with the group. She takes their feedback but makes decisions on her own. According to the leadership decision tree, Heather has a(n) ---------- decision-making style
consultative
NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window. This is an example of what group process?
groupthinkin
Walker can control his emotions in multiple situations and always demonstrates empathy for others; he is internally motivated and has many admirable social skills. Walker has
high emotional intelligence
What is a negative outcome of conflict in the organization?
increased stress
What is the first step you must take in negotiating a higher salary?
overcome your fear
The trait approach to leadership examines which factor?
personality characteristics
The idea that people can participate in a meeting without being embarrassed or experiencing retribution for their comments is referred to as
psychological safety
Jenn must decide which two job offers she is going to choose. She begins her process by listing the key criteria she is looking for in a job including salary level, location, promotional opportunities, and so on. She then takes each job offer letter and carefully goes through each line assessing the offer in relationship to the criteria she established. Jenn is using what type of decision making?
rational decision-making
Who is most responsible for making strategic decisions?
CEOs, executives, boards of directors
Which conflict handling style is indicated by an individual who says, "Maybe we can both agree to give in a little"?
Compromise
Norms refer to
Shared expectations about how things operate within a group or team.
In which situation would a team be most clearly needed?
The organization benefits from shared goals.
The national sales meeting will be held in wine country this year, and based on her performance, Nia should be attending. But after learning that a coworker wants to go because her sister lives nearby, Nia agrees to wait until next year. What conflict management strategy is Nia demonstrating?
accommodation
Because they are sometimes seen as submissive, ------------ people who are good natured, modest, and avoid conflict are less likely to be perceived as leaders.
agreeable
The availability of too much information, leading to more and more time being spent on gathering information and thinking about it, but resulting in no decision being made, is
analysis paralysis
Process loss refers to:
any aspect of group interaction that inhibits group functioning.
What is the final phase in the creative decision-making model?
application
Darius finds out that his manager has been cheating employees out of pay bonuses. Darius' manager seems to lack
integrity
Personality differences or values differences often lead to
interpersonal conflict
What is the first phase of the negotiation process?
investigation
Which factor is most likely to impact a group's cohesion?
size
Davina and Viv are members of the board of directors at Beta Corporation. They are giving very serious consideration to voting to merge their company with Zeta Company for enhanced efficiency, effectiveness, and competitive advantage. Davina and Viv are making a(n)
strategic decision
Declan, a marketing manager for an entertainment venue, will be listening to the advertising pitches from the final four firms today as he chooses the television ad campaign for the fall season. Declan is making a(n)
tactical decision
What is an example of a temporary team?
task force
The two broad categories of leader behaviors are
task-oriented and people-oriented structures
If you dislike working with a person and do not care for them on a personal level either,
you would have a low least preferred coworker score
