Organization Behavior Chapter 13 Power & Politics

Which of the following describes expert power?

Is influence wielded as a result of expertise, special skills, or knowledge

A sketch of your relationships with the people upon whom your career depends is known as ________.

a political map

Which of the following describes defensive behavior?

A reactive and protective behavior used to avoid action, blame, or change

What is a political map?

A sketch of your relationships with the people upon whom your career depends

Which impression management technique explains a predicament-creating event aimed at minimizing the apparent severity of the predicament?

Excuse

A manager who exerts _________ power is more likely to realize employee outcomes like improved performance and greater organizational commitment.

Expert

Which is an effective form of personal power?

Expert

Which of the following describes organizational politics?

Focusing on the use of power to affect decision making in an organization, or on self-serving and organizationally unsanctioned behaviors

_________, scarcity, and nonsubstitutability increase dependence.

Importance

Offering to do a favor for your boss is an example of _________ and is positively related to a higher performance evaluation

Ingratiation

How is leadership different from power?

Leadership emphasizes style, such as the level of support given.

________ power represents the formal authority to control and use organizational resources based on structural position in the organization.

Legitimate

_________ is an example of ingratiation and is positively related to a higher performance evaluation.

Offering to do a favor for your boss

________ is an activity that is not required as part of an individual's formal role but that influences, or attempts to influence, the distribution of advantages and disadvantages within the organization.

Political behavior

________ does not require goal compatibility, merely dependence.

Power

________ power is based on identification with a person who has desirable resources or personal traits.

Referent

correct Which of the following describes power?

Refers to the capacity that A has to influence the behavior of B so B acts in accordance with A's wishes.

Which of the following is the opposite of coercive power?

Reward power

Which of the following defines impression management?

The process by which individuals attempt to control the impression others form of them

Facing threats to one's competence increases the likelihood that power will lead to _________.

corruption

Power does not require goal compatibility, merely ________.

dependence

Which of the following describes coercive power?

depends on fear of the negative results from failing to comply

Those who are powerful, articulate, and persuasive are most vulnerable to lapses in ________.

ethics

Soft power tactics like personal appeals are likely to work with individuals who _________.

have high self-esteem

A(n) ________is a power tactic that develops emotional commitment by appealing to a target's values, needs, hopes, and aspirations.

inspirational appeal

Which of the following describes referent power?

is based on identification with a person who has desirable resources or personal traits

Political skill refers to ________.

people's ability to influence others to enhance their own objectives

Soft power tactics like _________ are likely to work with individuals who have high self-esteem.

personal appeals

Research suggests that _________ power is positively related to employee outcomes like performance.

referent

Legitimacy is a power tactic that ________.

relies on one's authority position, or saying that a request accords with organizational policies or rules

Leadership differs from power in that, with leadership, _________.

the direction of influence moves downward

Ingratiation is a power tactic that ________.

uses flattery, praise, or friendly behavior prior to making a request