Organization Behavior Chapter 13 Power & Politics
Which of the following describes expert power?
Is influence wielded as a result of expertise, special skills, or knowledge
A sketch of your relationships with the people upon whom your career depends is known as ________.
a political map
Which of the following describes defensive behavior?
A reactive and protective behavior used to avoid action, blame, or change
What is a political map?
A sketch of your relationships with the people upon whom your career depends
Which impression management technique explains a predicament-creating event aimed at minimizing the apparent severity of the predicament?
Excuse
A manager who exerts _________ power is more likely to realize employee outcomes like improved performance and greater organizational commitment.
Expert
Which is an effective form of personal power?
Expert
Which of the following describes organizational politics?
Focusing on the use of power to affect decision making in an organization, or on self-serving and organizationally unsanctioned behaviors
_________, scarcity, and nonsubstitutability increase dependence.
Importance
Offering to do a favor for your boss is an example of _________ and is positively related to a higher performance evaluation
Ingratiation
How is leadership different from power?
Leadership emphasizes style, such as the level of support given.
________ power represents the formal authority to control and use organizational resources based on structural position in the organization.
Legitimate
_________ is an example of ingratiation and is positively related to a higher performance evaluation.
Offering to do a favor for your boss
________ is an activity that is not required as part of an individual's formal role but that influences, or attempts to influence, the distribution of advantages and disadvantages within the organization.
Political behavior
________ does not require goal compatibility, merely dependence.
Power
________ power is based on identification with a person who has desirable resources or personal traits.
Referent
correct Which of the following describes power?
Refers to the capacity that A has to influence the behavior of B so B acts in accordance with A's wishes.
Which of the following is the opposite of coercive power?
Reward power
Which of the following defines impression management?
The process by which individuals attempt to control the impression others form of them
Facing threats to one's competence increases the likelihood that power will lead to _________.
corruption
Power does not require goal compatibility, merely ________.
dependence
Which of the following describes coercive power?
depends on fear of the negative results from failing to comply
Those who are powerful, articulate, and persuasive are most vulnerable to lapses in ________.
ethics
Soft power tactics like personal appeals are likely to work with individuals who _________.
have high self-esteem
A(n) ________is a power tactic that develops emotional commitment by appealing to a target's values, needs, hopes, and aspirations.
inspirational appeal
Which of the following describes referent power?
is based on identification with a person who has desirable resources or personal traits
Political skill refers to ________.
people's ability to influence others to enhance their own objectives
Soft power tactics like _________ are likely to work with individuals who have high self-esteem.
personal appeals
Research suggests that _________ power is positively related to employee outcomes like performance.
referent
Legitimacy is a power tactic that ________.
relies on one's authority position, or saying that a request accords with organizational policies or rules
Leadership differs from power in that, with leadership, _________.
the direction of influence moves downward
Ingratiation is a power tactic that ________.
uses flattery, praise, or friendly behavior prior to making a request
