Organizational Behavior Final
In influence sharing, the manager adopts the _________ style.
Consultation
In the ________, organizations tend to be more effective when they are structured to fit the demands of the situation.
Contingency approach
In Kotter's step of creating the guiding coalition, managers
Create a cross- functional, cross- level group of people with enough power to lead the change
Strategic skills are the most important to managers at middle levels of the organization.
False
The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.
False
The four phases of mentoring are initiation, cultivation, socialization, and definition
False
The rational model of decision making explains how managers actually make decisions.
False
The strategic contingencies' satisfaction approach to organizational assessment relates to inputs rather than outputs.
False
_______ might be any attempt to control or manipulate the images related to a person, organization, or idea.
Impression management
__________ is a control mechanism in which organizations make sure that the right people do the right things at the right time.
The hierarchy of authority
Which of the following is not a benefit of functional structures?
They work well in dynamic environments
___________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance
Transactional leadership
The complete absence of stress is death.
True
The first step of Kotter's change model is to establish a sense of urgency.
True
To reduce groupthink, someone should be given the role of devil's advocate.
True
Transformational innovations are targeted at creating new markets and customers.
True
Position power is composed of sources of influence that you possess independent of your position or job.
False
What cultural types represent competing values?
Adhocracy and hierarchy
In the _________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.
Confirmation
The career functions of the mentoring process that enhance career development include
Challenging assignments
Which of the following is not an underlying assumption of Lewin's model?
Change should only be taken as a final resort
Grace takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Grace has a(n) ________ style.
Conceptual
Which of the following is a traditional organizational design?
Divisional
In the encounter phase of organizational socialization
Employees' values, skills and attitudes start to shift as the new recruit discovers what the organization is truly like
In making a decision,
Evidence forms the basis of the decision
Managers use _______ in three different ways: to make a decision, to inform a decision, and to support a decision.
Evidence or data
Emotional intelligence has been shown by research to have a large, positive, and significant association with leadership effectiveness.
False
Evidence should never be used to make a decision, only to inform or support one.
False
In Lewin's model, refreezing creates the motivation to change
False
In effective organizations, politics have been eliminated.
False
Managers should use the goal accomplishment approach to measuring effectiveness when organizational performance is strongly influenced by specific processes.
False
Not everyone is a leader who exerts influence over others in pursuit of organizationally relevant matters.
False
Organizational climate is defined as the set of shared, taken-for-granted, implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.
False
Organizational culture is not statistically related to any measures of organizational effectiveness.
False
Unlike other elements of OB, leadership is not influenced by situational factors.
False
One of the "pros" of _________ organizations is clear roles and responsibilities.
Functional
Individuals who are behavioral in decision-making style
Have a tendency to avoid conflict
In a __________ structure, teams or workgroups, either temporary or permanent, are created to improve collaboration and work on common products.
Horizontal
The making of new mental connections regarding the creative task or problem at hand is represented in the _________ stage of the creative performance process.
Idea generation
In the ___________ subprocess, a learning organization makes sense of the information it has acquired.
Information interpretation
Which of the following statements about innovation is true?
Innovation can be motivated by profit
When a leader is encouraging employees to question the status quo and seek innovative and creative solutions to organizational problems, he or she is engaging in
Intellectual stimulation
Companies often adopt continuous improvement programs in pursuit of the _________ approach.
Internal processes
The two dimensions of the competing values framework are
Internal-external and stable-flexible
Which of the following is not an advantage of group decision making?
Less pressure to conform
Leaders increase psychological empowerment by engaging in behaviors that enhance perceptions of
Meaningfulness, self-determination, competence, and progress
According to research, which of the following statements about men's and women's leadership traits is true?
Men and women are equally assertive
ABC Company states, "We put the smiles on kids' faces." This is its
Mission
Which of the following is not a symptom of groupthink?
Overestimating of opponents
Which of the following is one of the assumptions underlying nonrational models of decision making?
Rational decision making is a struggle
One's reputation is an example of ________ power.
Referent
Leader-member exchange theory focuses on the leader's
Relationship with followers
The primary purpose of _________ behaviors is to enhance employees' skills and to create positive work relationships among coworkers and between the leader and his or her employees.
Relationship-oriented
A person who is indifferent to and ignores another's influence attempt is exhibiting
Resistance
Which of the following is not a characteristic of a change agent that would cause resistance to change?
Respecting existing cultural traditions
Which of the following is not one of the career functions of mentoring?
Role Modeling
_____ is the sense that you have control over your work and its outcomes.
Self-determination
The socialization tactic that ranges from a newcomer being socialized over time with the help of an experienced member, to the newcomer not being provided with a role model, is
Serial versus disjunctive
Which of the following mechanisms for changing organizational culture addresses all three levels of culture?
Stories, legends, or myths about key people and events
A ________ outlines an organization's long-term direction and the actions necessary to achieve the planned results.
Strategic plan
A coalition is an informal group bound together by the active pursuit of a single issue.
True
A key variable in Fiedler's model is situational control, which is composed of leader-member relations, task structure, and the leader's position power.
True
Artifacts include an organization's acronyms, manner of dress, and myths and stories told about the organization.
True
Coalition tactics are considered one of the "hard" influence tactics.
True
Consideration involves leader behavior associated with creating mutual respect or trust and focuses on a concern for group members' needs and desires.
True
Empowerment not only positively affects job performance, it also tends to increase citizenship behaviors and job satisfaction and decrease turnover intentions.
True
If there is a lack of information or inaccurate information about the change, management should adopt an education and communication approach to managing resistance to change.
True
In a horizontal structure, workgroups are created to improve collaboration and work on common products.
True
In an organization, coordination of effort is achieved through the unity of command principle
True
Inspirational motivation involves establishing an attractive vision, the use of emotional arguments, and exhibition of optimism and enthusiasm
True
Meditation is an approach to stress reduction that involves redirecting thoughts away from self, following a structured procedure.
True
Mission statements represent the reason that an organization exists.
True
One of the important functions of organizational culture is to facilitate collective commitment.
True
One way to make a bad impression on others is to have a negative mindset.
True
Secondary appraisals are perceptions of how you are able to deal or cope with a given demand.
True
Sharing power, via empowerment, is a means for increasing your own power.
True
Intuition is represented by two distinct processes—one automatic, involuntary, and mostly effortless; and the other being controlled, voluntary, and effortful.
Ture
The ________ principle specifies that each employee should report to only one manager.
Unity of command
The participation and involvement approach to overcoming resistance to change should be used when
the initiators do not have all the information they need to make the change.