organizational behavior mid term

Which statement regarding downsizing is true?

Downsizing often disrupts the social networks through which people are creative and flexible.

Which statement about content validity is true?

It is usually measured on the basis of expert judgment.

Which term refers to a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

a case study

Selection decisions should be

a combination of ability and motivation of the candidate.?????

Which statement accurately describes an avatar?

a computer depiction of employees that can be manipulated in an online role-play

Using avatars for training purposes is an element of

a simulation

is the limit on training's effectiveness that arises from the conditions within the organization.

a situational constraint

A learning management system is best described as

a software application that automates the administration, development, and delivery of training programs.

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called

feedback

What is most likely to contribute to errors in a job analysis?

fixed and unchanging job descriptions for various jobs

A selection method that is valid in other contexts beyond the context for which it was developed is known as a(n) __________ method

generalizable

Circumstances that resemble an invisible barrier that keep most women and minorities from attaining the top jobs in organizations are referred to as the

glass ceiling

The extent to which a selection method provides economic value greater than its cost is called its

high-utility

Which on-the-job training program is typically funded by an educational institution as a component of an academic program?

internship

According to the Myers-Briggs Type Indicator, Extroverted types (E) gain energy through

interpersonal relationships

Why is temporary employment popular with employers?

it gives them flexibility in operations

Which statement about the Position Analysis Questionnaire (PAQ) is true?

it is relatively complex, and an employee must have the reading level of a college graduate to be able to complete it

What is a disadvantage of using the Position Analysis Questionnaire (PAQ)?

it results in abstract reports that are of limited use

Which statement about an assessment center is true?

it uses multiple selection methods to rate applicants on their management potential

A list of the tasks, duties, and responsibilities that a job entails is called a

job description

Which job design technique involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?

job enrichment

The combination of relationships, problems, demands, tasks, and other features of an employee's jobs is referred to as

job experiences

In-basket tests are examples of __________ tests.

job performance

The process of communicating information about a job vacancy on company bulletin boards, in employee publications, on corporate intranets, and anywhere else an organization communicates with employees is referred to as

job posting

Pamela uses ZipRecruiter, Indeed, and LinkedIn to search for jobs every day. These are examples of which type of recruiting source?

job search and networking

Which assessment center exercise is being used when a team of five to seven employees is assigned a problem and must work together to solve it within a certain time period?

leaderless group discussion

What is a limitation of cognitive ability tests?

legal issues related to administering the tests

What is a disadvantage of using temporary and contract workers?

less committed to the org

Which statement regarding internal recruitment sources is true?

minimizes the possibility of unrealistic employee expectations

If a former employer gives a glowing statement about a candidate and the new employer later learns of misconduct on the part of the employee during his or her previous employment, the new employer may sue the former for

misrepresentation

The most important source of recruits for entry-level professional and managerial vacancies is

online?

Which form of training prepares employees to perform their jobs effectively, learn about the organization, and establish work relationships?

orientation

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator, individuals with a __________ preference enjoy surprises and dislike deadlines.

perceiving (P)

In the context of evaluating the quality of a recruitment source, yield ratios express the

percentage of applicants who move from one stage to another

An employee's tolerance for uncertainty and the ability to get along with others are assessed with

personality tests

Which aspect of recruitment is most likely to affect the nature of the positions that are vacant?

personnel policies

In the context of human resource planning, the primary goal of forecasting is to

predict labor shortages or surpluses in specific areas of org

Selection methods should accurately predict how well individuals perform, and they should

produce information that actually benefits the organization

Mario has completed the first step in his HR planning, and is ready to begin the second step, which is

program goal setting

A(n) __________ involves moving an employee into a position with greater challenges, more responsibility, and more authority than in the previous job.

promotion

A(n) __________ career frequently changes based on changes in a person's interests, abilities, and values and in the work environment.

protean

Which method of recruiting does not charge for its services and may include a partnership with nonprofit groups to meet the needs of the community?

public employement agencies

influence the kinds of job applicants an organization reaches

recruitment sources

In the context of planning a training program, even though it is time-consuming, putting together a __________ is worthwhile because it helps an organization clarify training objectives, compare vendors, and measure results.

request for proposal

When using an outside training expert, a complete __________ should indicate funding for the project and the process by which the organization will determine its level of satisfaction

request for proposal

In __________, a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

role plays

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n)

sabbatical

In most organizations, the first step in the personnel selection process is

screening the applicants to see who meet the basic requirements for the job

Charry was pretty sure she wanted to work at Hogs Foot Brewery after she read the ad for an open position and researched the company. She concluded she was enough of a fit with the vacant position to warrant submitting an application. This process is termed

self-selection

Which training method involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

simulation

Which statement about competency models is true?

They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy.

Which law requires employers to make "reasonable accommodation" to individuals with physical limitations?

Title I Americans with disabilities act (ADA)

The final step in the career management process is

action planning and follow-up

Which form of experiential training is a teamwork and leadership training program that uses challenging, structured outdoor activities?

adventure learning

Generally, an organization checks references

after it has determined that an applicant is a finalist for a job.

Which of these is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

apprenticeship

The process of collecting information and providing feedback to employees about their behavior, communication style, or skills is known as

assessment

According to the Myers-Briggs Type Indicator, how do Introverted types (I) gain energy?

by focussing on inner thoughts

How can individuals acting as references for job applicants minimize the risk of being sued for defamation or misrepresentation?

by only giving information about observable, job-related behaviors

__________ helps employees select development activities that prepare them to meet their career goals.

career management

Which occupation would be most likely to employ an apprentice?

carpenter

A peer or manager who works closely with employees to motivate them, help them develop their skills, and provide reinforcement and feedback is known as a

coach

Tests designed to measure such mental abilities as verbal skills, quantitative skills, and reasoning ability are referred to as __________ tests.

cognitive ability tests

For tests that measure abstract qualities such as intelligence or leadership skills, validity would best be established by __________ validation.

construct

trains a team on how to share information and decisions to obtain the best team performance.

coordination training

If a person who is a reference gives negative information about a job candidate, there is a chance the candidate will claim __________, meaning the person damaged the applicant's reputation by making statements that cannot be proved truthful.

defamation

Which statement about the Occupational Information Network (O*NET) is true?

designed to help job seekers to improve themselves

Why might an organization demote employees to a lower-level position?

develop different skills

Managers provide for __________, a combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers

employee development

What is a requirement under the Immigration Reform and Control Act of 1986?

employers must verify and maintain records on the legal rights of applicants to work in the united states

_________ states that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.

employment at will

CareerBuilder and Monster are examples of which type of recruiting source

executive search firms

Which method of recruiting focuses on candidates who are already employed elsewhere?

executive search firms

A(n) __________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

experiential program

Which of these is a "Big Five" personality trait?

extroversion OCEAN

At American Auto, managers encourage employees to receive training and praise them when they demonstrate new skills. Employees are excited about how learning helps them succeed at work and take on more responsibility. Which aspect of readiness for training does this example describe?

social support

refers to the ways an organization's people encourage training.

social support

The __________ is a self-assessment tool that helps employees identify their occupational and job interests.

strong campbell interest inventory

Which process identifies the knowledge, skills, and behaviors that should be emphasized in training?

task analysis

What is a disadvantage of using résumés as a source of information about job applicants?

the content on resume is controlled by applicant

Needs assessment is best described as

the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary.

which statement about executive search firms is true?

they serve as a buffer providing confidentiality between and employer and a recruit

What is true of companies that use a "lead-the-market" pay strategy?

they would pay more than the current market wages for a job

What is the objective of job enlargement?

to make jobs less repetitive and more interesting

requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

transfer of learning

A chart that lists job categories held in one period and shows the proportion of employees in each of those categories in a future period is called a

transitional matric

Most companies use __________ moves as an option for employee development.

upward, downward, and lateral

Reliability answers the important question of

whether you are measuring something accurately.