Organizational Ethics Exam 1

Kant's Categorical Imperative

"Do What's Right Despite the Consequences"

Utilitarianism

"Do the Greatest Good for the Greatest Number"

5 Ethical Competencies

-Commitment to personal and professional behavior -Knowledge of ethical codes/laws related to profession -Use of ethical reasoning-Identifying and acting on professional values -Commitment to promoting those values in the workplace

Developing Character: Indirect Approaches

-Habit 1: Be proactive -Habit 2: Begin With the End in Mind -Habit 3: Put First Things First -Habit 4: Think win-win -Habit 5: Seek First to Understand, Then to Be Understood -Habit 6: Synergize -Habit 7: Sharpen the Saw

Components of EthicalBehavior: Four Component Model

-Moral Sensitivity (Recognition) -Moral Judgment or Reasoning -Moral Motivation -Moral Character

Lonergan/Baird Method

-Step 1: Be attentive--consider what works--or doesn't -Step 2: Be intelligent--sort through the data -Step 3: Be reasonable--evaluate the options -Step 4: Be responsible--act with courage

what are the 4 Decision-Making Formats

-The Lonergan/Baird Method -The Moral Compass -The Foursquare Protocol -The Five "I" Method

Ethical Communication Competencies

1)Mindfulness 2)Effective listening 3)Confirmation 4)Emotional intelligence 5)Trust building 6)Moral argument

Ethical Perspectives

1.Utilitarianism 2.Categorical Imperative 3.Justice as Fairness 4.Aristotelian 5.Confucianism 6.Altruism

effective listening

1: Hearing or Listening (focusing) 2: Understanding (processing) 3: Remembering (memory) 4: Interpreting (assigning meaning) 5: Evaluating (making a judgment) 6:Responding (adjust messages)

Confucianism

Build Healthy Relationships

Discovering Vocation define

Calling. Determining our purpose in life. Can be on or off the job

Moral Judgment

Choosing among the alternatives generated in Component 1; determining the right or wrong thing to do

altruism

Concern for others

Creating a moral identity

Define self in terms of ethical commitments and values

Decision-Making Formats

Designed to enhance ethical performance while helping us avoid decision making blunders

Self-Disclosure

Dialogue requires sharing as well as receiving information; fosters collaboration

Moral Intensity

Elements of the issue itself that draw attention

Five Timeless Questions

Encourage decision makers to be both analytical and humanistic. (Identify; investigate; innovate; isolate; implement)

Moral Character

Executing the plan

Ethics of Care

Focus on the individual needs of others

Trust Building

Involves an obligation or duty to protect those who rely on us

The Moral Compass

Make sure that ethical considerations are factored into every organizational decision

Destructive Motivations

Motivating factors that undermine moral judgment

Moral Motivation

Motivation to follow through on choices; giving moral considerations priority

Cognitive Biases

Perceptual, unconscious distortions

Characteristics of Interpersonal Dialogue

Presence, Emergent, Recognition of "strange otherness", Collaborative orientation, Vulnerability, Mutual Implication, Temporal Flow, Genuineness and authenticity

Aristotelian Ethics

Purpose of life is to achieve happiness through right acting

steps Discovering Vocation

Step 1: Determine your unique gifts Step 2: Identify your specific concern for others Step 3: Identify your interests Step 4: Find the right job fit

Moral Imagination

Stepping outside current frame of reference to assess and evaluate

Emotional Intelligence

The capacity to identify and influence emotions in others and in the self, understanding and responding to emotions

person-organization fit

The degree to which a person's values, personality, goals, and other characteristics match those of the organization.

Organizational ethics

The moral values, beliefs, and rules that establish the appropriate way to deal with a situation

Define Organizational Ethics

The principles and standards by which businesses operate. Best demonstrated through acts of fairness, compassion, integrity, honor and responsibility.

Confirmation

The process of recognizing and acknowledging the presence and value of others

Moral Sensitivity (Recognition)

The recognition (realization) that an ethical problem exists

extreme altruism

When someone goes beyond the normal boundary of ethical behavior

moral potency

a sense of ownership or responsibility for personal ethical behaviors and actions of colleagues.

Moral Argument

an argument whose conclusion is a moral statement, an assertion that an action is right or wrong or that a person or motive is good or bad

Rawl's Justice as Fairness

balancing freedom and equality

define schemas

cognitive structures

character

deep-rooted dispositions, habits, skills or traits of character that incline persons to perceive, feel, and act in ethically right and sensitive ways.

Components of moral intensity

magnitude of consequences social consensus probability of effect temporal immediacy proximity concentration of effect

protocol

procedures used to make ethical decisions

Mindfulness

process of devoting full attention to the task at hand

Ethics

the principles of RIGHT and WRONG that guide an individual in making decisions.

Foursquare Protocol

■Protocol Element One: Close description of the situation ■Protocol Element Two: Gathering accumulated experience in similar situations ■Protocol Element Three: Recognizing the significant similarities between the current problem and past ones ■Protocol Element Four: Situating yourself to decide