Organizational Ethics Exam 1
Kant's Categorical Imperative
"Do What's Right Despite the Consequences"
Utilitarianism
"Do the Greatest Good for the Greatest Number"
5 Ethical Competencies
-Commitment to personal and professional behavior -Knowledge of ethical codes/laws related to profession -Use of ethical reasoning-Identifying and acting on professional values -Commitment to promoting those values in the workplace
Developing Character: Indirect Approaches
-Habit 1: Be proactive -Habit 2: Begin With the End in Mind -Habit 3: Put First Things First -Habit 4: Think win-win -Habit 5: Seek First to Understand, Then to Be Understood -Habit 6: Synergize -Habit 7: Sharpen the Saw
Components of EthicalBehavior: Four Component Model
-Moral Sensitivity (Recognition) -Moral Judgment or Reasoning -Moral Motivation -Moral Character
Lonergan/Baird Method
-Step 1: Be attentive--consider what works--or doesn't -Step 2: Be intelligent--sort through the data -Step 3: Be reasonable--evaluate the options -Step 4: Be responsible--act with courage
what are the 4 Decision-Making Formats
-The Lonergan/Baird Method -The Moral Compass -The Foursquare Protocol -The Five "I" Method
Ethical Communication Competencies
1)Mindfulness 2)Effective listening 3)Confirmation 4)Emotional intelligence 5)Trust building 6)Moral argument
Ethical Perspectives
1.Utilitarianism 2.Categorical Imperative 3.Justice as Fairness 4.Aristotelian 5.Confucianism 6.Altruism
effective listening
1: Hearing or Listening (focusing) 2: Understanding (processing) 3: Remembering (memory) 4: Interpreting (assigning meaning) 5: Evaluating (making a judgment) 6:Responding (adjust messages)
Confucianism
Build Healthy Relationships
Discovering Vocation define
Calling. Determining our purpose in life. Can be on or off the job
Moral Judgment
Choosing among the alternatives generated in Component 1; determining the right or wrong thing to do
altruism
Concern for others
Creating a moral identity
Define self in terms of ethical commitments and values
Decision-Making Formats
Designed to enhance ethical performance while helping us avoid decision making blunders
Self-Disclosure
Dialogue requires sharing as well as receiving information; fosters collaboration
Moral Intensity
Elements of the issue itself that draw attention
Five Timeless Questions
Encourage decision makers to be both analytical and humanistic. (Identify; investigate; innovate; isolate; implement)
Moral Character
Executing the plan
Ethics of Care
Focus on the individual needs of others
Trust Building
Involves an obligation or duty to protect those who rely on us
The Moral Compass
Make sure that ethical considerations are factored into every organizational decision
Destructive Motivations
Motivating factors that undermine moral judgment
Moral Motivation
Motivation to follow through on choices; giving moral considerations priority
Cognitive Biases
Perceptual, unconscious distortions
Characteristics of Interpersonal Dialogue
Presence, Emergent, Recognition of "strange otherness", Collaborative orientation, Vulnerability, Mutual Implication, Temporal Flow, Genuineness and authenticity
Aristotelian Ethics
Purpose of life is to achieve happiness through right acting
steps Discovering Vocation
Step 1: Determine your unique gifts Step 2: Identify your specific concern for others Step 3: Identify your interests Step 4: Find the right job fit
Moral Imagination
Stepping outside current frame of reference to assess and evaluate
Emotional Intelligence
The capacity to identify and influence emotions in others and in the self, understanding and responding to emotions
person-organization fit
The degree to which a person's values, personality, goals, and other characteristics match those of the organization.
Organizational ethics
The moral values, beliefs, and rules that establish the appropriate way to deal with a situation
Define Organizational Ethics
The principles and standards by which businesses operate. Best demonstrated through acts of fairness, compassion, integrity, honor and responsibility.
Confirmation
The process of recognizing and acknowledging the presence and value of others
Moral Sensitivity (Recognition)
The recognition (realization) that an ethical problem exists
extreme altruism
When someone goes beyond the normal boundary of ethical behavior
moral potency
a sense of ownership or responsibility for personal ethical behaviors and actions of colleagues.
Moral Argument
an argument whose conclusion is a moral statement, an assertion that an action is right or wrong or that a person or motive is good or bad
Rawl's Justice as Fairness
balancing freedom and equality
define schemas
cognitive structures
character
deep-rooted dispositions, habits, skills or traits of character that incline persons to perceive, feel, and act in ethically right and sensitive ways.
Components of moral intensity
magnitude of consequences social consensus probability of effect temporal immediacy proximity concentration of effect
protocol
procedures used to make ethical decisions
Mindfulness
process of devoting full attention to the task at hand
Ethics
the principles of RIGHT and WRONG that guide an individual in making decisions.
Foursquare Protocol
■Protocol Element One: Close description of the situation ■Protocol Element Two: Gathering accumulated experience in similar situations ■Protocol Element Three: Recognizing the significant similarities between the current problem and past ones ■Protocol Element Four: Situating yourself to decide