PAD3003 - Final

Citizen control, consensus decisions, citizens own the process

Active Model

If you believed in Theory Y, which of the following might you do (select 3)?

Allow for self-direction whenever possible Provide opportunities for creativity Involve employees in decision-making

Which of these is an example of a private entity? Select all that apply (4).

Alzheimer's Project of Tallahassee League of Women Voters Hillsborough Kids Inc. Walmart

Which are true about the Pendleton Civil Service Act?

An effort to make government more "business-like" The central principle became machine-like efficiency Influenced government to establish codes of ethics

Which of the following was NOT a focus of Mary Parker Follett's work?

Authoritative leadership

Employee A is not performing well at work. When you inquire, the employee tells you that they were recently evicted from their home and are living in their car. According to Maslow's Hierarchy of Needs, which needs are not being met for this employee?

Basic needs

Max Weber wrote about which concept?

Bureaucracy

Generally, the term "local government" refers to which of the following?

City and county governments

This question is an example of what type of survey question: How would you rate the speed with which your power was restored after a hurricane? a. Excellent b. Good c. Fair d. Poor

Closed-ended

A private organization works on behalf of the government

Contracting out

Scenario A. In this scenario, who are the politicians?

County Commissioners Brown

The extent to which a public organization or program is performing in relation to service delivery costs

Efficiency indicators

_____________ is a set of normative guidelines directed at resolving conflicts of interest so as to enhance societal well-being.

Ethics

What are the 3 branches of government? Select all 3.

Executive Legislative Judicial

A federal categorical grant affords the states much more freedom in determining how grant money will be spent.

False

Groupthink is preferable to a consensus process.

False

Insufficient funding is the main obstacle to shared service agreements.

False

Pay for performance has been an unqualified success in the public sector.

False

Public employees are rarely forced to choose between obeying policy and serving the needs of clients.

False

Woodrow Wilson is considered the ____________ of public administration?

Father

Which are the 3 levels of government?

Federal State Local

The Whistleblower Protection Act protects who?

Federal employees

The Principles of Scientific Management was written in 1911 by whom?

Fredrick Taylor

SCENARIO B. In the State of Florida the state legislators have passed laws that prevent local governments from banning items such as plastic shopping bags (a government might want to ban these for the sake of the environment). However, the governor (DeSantis) vetoed a bill that would have prevented local governments from banning plastic straws. One Florida County is Broward County, Oakland Park and Ft. Lauderdale reside within this county. In a recent city commission meeting, the Oakland Park city commissioners voted to implement a ban on plastic straws within the city of Oakland Park. Ft. Lauderale has a similar ban. Now that the ban has passed, city administrators (such as the city manager and assistant city manager) will need to conduct activities such as providing information to businesses about the ban and establishing methods for enforcement. Below are several questions related to the above scenario. In the above scenario, which local governments are mentioned?

Ft. Lauderdale Oakland Park Broward County

Which of the following would Max Weber support?

Hierarchy and merit-based appointments

Shared control, consensus decisions, participation as the goal

Hybrid Model

Which of the following are symptoms of groupthink? Select 4.

Illusion of unanimity self-censorship Pressure applied to group dissenters Rationalization

Scenario B. What is the part of the problem that is the responsibility of the public administrators?

Implementing the ban on plastic straws

Ways to collect empirical data

In-depth interviews Surveys Focus groups Field observation

Which of the following is NOT a reason governments enter into shared service agreements?

Increase expenditures

Quantity of resources appropriated

Input indicators

What are 4 types of performance indicators?

Inputs, outputs, outcomes, and efficiency

The author of the first public administration textbook was

Leonard White

Pretend for a moment that you are Woodrow Wilson and you arranging college programs. Which of the following would you do?

Make political science and public administration different departments

Performance goals should be which of the following:

Measurable

Which is not a technique for motivating employees?

Micromanaging

Scenario A. In this scenario, what is the public administration problem?

Needing to purchase land to achieve compliance with a new state law

Public Administrator Johnson supervises the parks department in the City of Tallahassee. Johnson's husband's birthday is that day and she hasn't gotten him a gift yet, but she found out a local store has the perfect gift. She asks a subordinate to go pick it up during regular office hours. Is this ethical?

No

Public Administrator Smith works for Broward County. He lives in Ft. Lauderdale (which is within Broward County). He had difficulty with his water bill with the city and when he called, he went out of his way to mention to that he is upper-management with Broward County. Is this ethical?

No

Captures the results or quality of the services

Outcome indicators

Reflects the amount of work done

Output indicators

Agency control, agency decisions, participation as formality

Passive Model

Put the steps of the public decision-making process in order.

Pinpointing the problem Identify causes Setting objectives Formulating action alternative Evaluate the alternatives again Choose best alternative Asses potential consequences

Mr. Smith is the head of the Department of Labor. He wants to find the most efficient way for his employees to complete their work. To find this out, he conducts a study. Once the most efficient way is determined, he replaces their previous rule-of-thumb work methods with the methods determined by the study. Mr, Smith continues to monitor to be sure the new method is being used. He goes on to divide the work evenly between the managers and workers. Finally, he implements a new hiring and training program to ensure employees are specifically chosen for their ability to complete the tasks and work well within the organization. Which theory of management efficiency has Mr. Smith decided to employ?

Principles of Scientific Management

The complete transfer of a government function to the private sector

Privatization

Which of the following represents public administration rather than politics?

Providing an incentive for businesses to participate in a facade program to update/improve the look of their business in a particular area

A logic model is a conceptual representation of a program's theory that includes information regarding a program's ______________, ______________, and _______________ it hopes to produce.

Resources, services, outcomes

When two or more government entities develop an agreement to share a service such as police or fire departments

Shared Service agreement

Scenario B. Who are the politicians mentioned in the scenario?

State legislators DeSantis City commissioners

A primary purpose of monitoring government performance is for public organizations to learn from their successes and their failures.

True

Decisions based on convenience and efficiency-- "means to an ends"-- or on the basis of economics may be at the heart of unethical behavior.

True

Inter-local shared services agreements are a means of improving performance.

True

It is unethical for an individual to hold a financial stake in a company with which their government employer is doing business, but in some cases, if the interest is small enough, a waiver can be obtained.

True

The assumption that politics and administration could be separated was ultimately disregarded as utopian.

True

The guiding principles of a consensus process include consensus decision-making, inclusiveness, accountability, facilitation, flexibility, shared control, and commitment to implementation.

True

The leadership approach (or theory) of a leader can greatly affect the trajectory of the organization/agency.

True

SCENARIO A. State Senator Brown is contacted by several citizens with complaints about a lack of green space in counties within the state. The citizens point out that counties are not required to maintain a particular amount of green space. To address the problem, Brown writes a bill and presents it to the state legislature. The bill passes and becomes law. The bill states that counties must maintain 5% green space. This means that 5% of the land in each county must be made up of nature preserves, city parks, etc. In response, County Administrator Williams proposes the county purchase a piece of land on which this year's parks budget can be used to build a new park. There are 3 possible plots of land that could be chosen. The County Administrator assigns the parks department head (Ms. Chen) to assess each plot of land and provide a report of the pros and cons of each. Once the report has been provided, the question is brought to the county commissioners for a vote. Once voted on, the finance department proceeds with pursuing the purchase of the plot of land. Below are several questions related to the above scenario. In this scenario, who are the public administrators?

Williams Chen

Frank Goodnow saw public administration and politics as a dichotomy. His views were similar to those of:

Woodrow Wilson

Jenny is employed as a researcher by the Veteran's Administration. Her cousin and close friend, Zach, works for a pharmaceutical company that does business with the VA. Jenny's 40th birthday is approaching, and Zach and his wife have invited Jenny and her husband out to dinner to celebrate the occasion. Is it ethical for Jenny to accept?

Yes

Public Administrator Patel works in the permitting department for the City of Orlando. The City of Orlando is having a food festival event where vendors can register to provide samples of their food to citizens who attend the event. The event is run by the parks department (unrelated to permitting). Patel has disclosed to HR that her family also runs a restaurant and wants to apply to be a vendor. Is it ethical for Patel to be a vendor?

Yes

Woodrow Wilson was concerned with organizational

efficiency (?)

Goodnow wrote that politics and administration can be divided into the _____ of the will of the state and the ______ of that will.

expression; execution

Due process is about guaranteeing fair procedures. In two amendments the constitution prohibits the government from depriving citizens of _________,____________ or property without due process.

life liberty

Transferring the employee to a remote location so they cannot be questioned is an example of a ______________ found in the whistleblower laws.

loophole

The Pendleton Civil Sevice Act established a _____ -based system for hiring civil servants to replace the existing _____ system.

merit spoils

Privatization is a technique use to increase

outcome and efficiency

Employee B seems to be doing only the most minimal amount of work. You suspect you may know what is going on, so you give the employee a new special assignment to allow them some creativity. The employee flourishes. Based on what happened and according to Maslow's Hierarchy of Needs, which need was not being met for this employee?

self-actualization