part 2

One benefit of active listening is _______.

facilitating problem solving by the person with the problem

Ahmet leads a group for social workers who want to learn more about self-care. What kind of group is this?

EDUCATIONAL GROUP

Jade volunteers at a homeless shelter and drives people to job training and interviews. Because she speaks Spanish, she often is assigned to Latino clients. Without Jade's service, many of the people whom she serves would be unable to make these appointments. With Jade's help, they experience hopefulness and a sense of competency to address their challenges. What does Jade provide?

EMPOWERMENT

Loretta facilitates a treatment group for clients with depression. Joshua, a member, shares that his symptoms started right after the death of his mother. Loretta reflects back to Joshua his feelings. What is Loretta doing to help Joshua begin to problem solve?

Expressing empathy

Cameron is the social worker assigned to work with a local task group after a tragic accident at a construction site. The task group formed in order to rebuild and repair the neighborhood after a major storm destroyed several area homes. The leader of the task group worked hard to boost group morale, which led the group to believe they could accomplish anything. They even decided to start construction for a new home before the expert builders arrived on site. The leader suggested a few shortcuts that many of the group members knew were not a good idea. Everyone was enjoying the camaraderie within the group and went along with the suggestions despite clear warning signs that safety could be an issue. After listening to the group members describe the events that led to the tragic accident, Cameron quickly assesses that the accident was a result of which of the following?

GROUPTHINK

Rayna is in the process of a divorce and sees a social worker for individual therapy. Rayna shares that she feels forlorn about her situation. The social worker refers Rayna to a self-help group. Soon Rayna begins to think that her circumstances can improve and reports feeling more optimistic about her future. Which curative factor is described in this scenario?

Hope

Which technique might be used when one person conflicts with another and is confused about that person's thoughts and feelings?

INQUIRY

Niya moved to the United States when she was 11 years old. She often experiences prejudices because she is Pakistani. In college, Niya came out as a lesbian. She faces discrimination now because of her ethnicity and sexual orientation. What is Niya dealing with?

INTERSECTIONALITY

Joaquim has post-traumatic stress. He begins to feel better after attending a group with other survivors of traumatic events. For the first time in a long time, Joaquim expects that he might have a future worth working toward. Which therapeutic factor does this describe?

Instillation of hope

Elaine notes that the group she is leading seems more cohesive and that the members are beginning to make significant changes to achieve their goals. According to the Garland, Jones, and Kolodny model, what stage of development is Elaine's group in?

Intimacy

What is one possible disadvantage of evidence-based treatment?

It could undermine the clients' right to self-determination.

A community coalition meets about gang violence in city neighborhoods. The group does not seem to be making any progress. One member points out that no one in the group has experience working with gangs. This an example of what kind of barrier to problem solving?

LACK OF SKILLS

Marcus attends an Overeaters Anonymous group. The group meets online Tuesdays at 9:00 p.m. Marcus likes the convenience of the online forum and appreciates the interactive discussion. What kind of online self-help group is this?

LISTSERV

Marcy likes to give advice and presents her ideas as if they are the only right ones. She comes across as an expert on all topics. Why do people respond defensively to Marcy?

MARY COMMUNICATES WITH CERTAINTY

Which of the following is a state of consciousness with enhanced attention to moment-to-moment experience ?

MINDFULNESS

What are the primary purposes of task groups?

Meeting client needs, meeting organizational needs, meeting community needs

Oliver is leading a treatment group and is attracted to one of the members. The member invites him for coffee after a session. What is Oliver's responsibility in this interaction?

Oliver sets appropriate boundaries.

Why is a negative stressor more likely to lead to an emotional or physical problem than a positive stressor?

PEOPLE DWELL ON NEGATIVE STRESSORS

Jackie volunteers with a disaster relief group. She grew up in a chaotic family with a verbally abusive father. The group's organizer reminds Jackie of her father's physical presence. His direct, no-nonsense approach makes Jackie uneasy. She does not trust him based on her past experiences with her father. Jackie is selecting and organizing data about the group's organizer to assign meaning to it. Which factor that interferes with communication is this an example of?

PERCEPTUAL PROCESS

Georgia is unhappy in her marriage and recently had an affair. Georgia is terrified of what her family will think if they find out. She notices that her brother-in-law is working long hours and begins to question her sister as to whether he is having an affair. She points out his long hours, how he misses occasional activities for the children, and how he recently forgot an important family event. Georgia is using which defense mechanism to help herself feel better about her own behavior?

PROJECTION

What are the primary functions of a task group?

Problem solving and decision making

Due to a scheduling conflict, Kennis's self-help group no longer has a regular place to meet. Consequently, meetings are frequently cancelled, and when they do occur, attendance is sparse. Kennis reaches out to the local mental health agency for assistance. How can a social worker help Kennis with the issues related to the self-help group?

Provide consultation

Which is a function of nonverbal communication?

REGULATION

Marissa is assigned to lead a group for couples being treated for domestic violence. She realizes that this type of group requires a lot of observation and role modeling for appropriate communication and interactions. What might Marissa do to ensure she is able to meet these needs of the group?

Request a co-facilitator

What is one characteristic of a self-help group?

S elf-help groups emphasize peer solidarity.

Rey participates in a fundraising group for a local shelter. He shares that when he was a child his family was homeless for a few months. This is an example of _______.

SELF-DISCLOSURE

Tally tells herself that a traffic jam is not that big of a deal. She is ahead of schedule and will still make her first meeting for the day. What helps Tally to keep her stress at an optimal level?

SELF-TALK

Carla's daughter has been in and out of the criminal justice system for a variety of petty crimes over the past several years. Consequently, Carla is raising her grandchild and deals with her daughter's dysfunctional behaviors on a regular basis. Carla has a good relationship with the child welfare social worker that handles her case. What type of self-help group might the social worker suggest Carla join?

SIGNIFANT OTHERS

Business communications usually occur in which zone for personal boundaries?

SOCIAL

Neve belongs to a group that promotes services for victims of violent crimes. Identify how this self-help group could be classified.

SOCIAL ADVOCACY

Norah is a social worker in a major city hospital. She grew up hearing prejudicial remarks against Japanese people while listening to stories that her grandparents told about World War II. Why is it important for Norah to recognize her prejudices?

Social workers take a professional value position to combat discrimination.

What can social workers do to help effectively terminate a time-limited group?

Start the termination process during early stages of group development.

What is a common myth about self-help groups?

THEY ARE ANIT-PROFESSIONAL

What is one advantage of an online self-help group?

THEY OFFER ANONYMITY

What is the most important guideline to consider when leading a task group

The group's purpose

Why is a group of international exchange students considered a diverse group?

They are a group with characteristics distinct from the dominant group on campus

Which of the following involves focusing on the movement of your body step after step?

WALKING MEDITATION

One way for social workers to provide culturally competent care is to _______.

advocate for improvements in social policies and programs

RAP stands for _______.

recognize, anticipate, and problem-solve.

One factor involved in a social worker developing cultural humility is a commitment to _______.

self-evaluation

Diana is interviewing for a clinical supervisor position. Diana really believes that she has the necessary skills and truly wants to move into this new role. Diana is offered the position. According to the Law of Attraction, what might be a reason that Diana is offered the new role?

she is sending out confident vibes.

Harper attends his first support group since being diagnosed with Hodgkin's lymphoma. He introduces himself and shares that he and his partner plan to marry soon. Another group member expresses his prejudices by asking Harper if he or his partner will be wearing the wedding dress. The social worker leading the group should _______.

take a strong lead in stopping the prejudicial language and behavior

Which is an example of a stressor?

A FLAT TIRE

What is motivational interviewing?

A style of interacting with clients

Gary has been attending Alcoholics Anonymous for over 20 years. One of the things that keep Gary involved is the feeling that he is helping others. Which curative factor is described in this scenario?

ALTRUISM

The soup kitchen's task group decides to serve dinner starting at 4:00 p.m. during the winter months. What is this decision based on?

AN ASSUMPTION

A crisis worker, on the front line of a community disaster working with families who may have lost their loved ones, is temporarily reassigned to help organize donations of water and blankets. What is this an example of?

APPROVED TIME-OUT

Considering the pros and cons of possible solutions is done during which step of problem solving?

ASSESSMENT OF STRATEGIES

What sets off the alarm stage of the general adaption syndrome?

AWFULIZING

Linda, a community social worker, attended a class about working with diverse groups. What does she recognize as important for social workers?

An in-depth knowledge about diversity

Body orientation indicates which of the following?

An interest in starting a conversation

Cayden is scheduled to do an initial assessment with a family that speaks Spanish. He is not fluent in Spanish, and he knows that the parents are not fluent in English. He finds out from the referral form that two of the children in the family are bilingual. What should Cayden do?

Arrange for an interpreter to translate

What is one way to generate ideas with full group participation?

BRAINSTORMING

Jim was appointed to lead a group that is studying opioid use across the county. Jim brings together elected representatives from pain management, substance abuse, and mental health clinics monthly to explore the issue. What type of group is Jim leading?

DELEGATE COUNCIL

Jared insists that the students in his group maintain eye contact with him when they speak. One student is refusing to make eye contact. What might this be an indicator of?

CULTURE

Elyse wants to start a local chapter of Parents Without Partners, an international self-help group. What is the first thing she should do?

Contact the organization for guidelines