PC Technician Responsibilities
A new laptop was delivered to your home and left on the porch while you were at work. It is very cold outside, and you don't know how long it has been there. You unpack the laptop. You would like to know if it is working properly. (2.5.3) Which of the following is the BEST action to take?
Let the laptop warm up to room temperature before turning it on.
Hard disk is associated with which computer function? (1.1.12)
Long-term Storage
DVD-RM is associated with which computer function? (1.1.12)
Long-term storage
You are a system administrator for a financial institution. Most of your employees work at home and have various work environments. One of your account managers is complaining that customer data is disappearing from her account management application. She insists that she saves data regularly and has not had a problem until recently. Her workstation has both a solid-state drive (SSD) and a traditional hard drive. She runs the application from the SSD drive, but stores the customer data on the hard drive. She has recently moved her desk to a room in her house that is used for entertainment. The room has a sound system with several installed speakers for surround sound. Which of the following types of interference might be causing the issue with disappearing customer data? (2.5.3)
Magnetic Fields
Which features should you look for when selecting a vacuum cleaner for your cleaning kit? (2.5.3)
Blows as well as vacuums and Non-static generation
Network Rack- C (1.1.12)
Ethernet patch panel
You are in the process of setting up an Ethernet network for a new building at your company's headquarters. You need to connect the wires from the different Ethernet office wall plates to your network rack. Which of the following components on the network rack should you use to connect the wires from the office wall plates? (1.1.12)
Ethernet patch panel
Network Rack- A (1.1.12)
Ethernet router
You are assembling components in a network rack and need a device that connects three network segments. Which of the following devices will meet your networking needs?(1.1.12)
Ethernet router
Network Rack- B (1.1.12)
Ethernet switch
Network Rack- D (1.1.12)
Fiber patch panel
Keyboard is associated with which computer function? (1.1.12)
Input
Microphone is associated with which computer function? (1.1.12)
Input
Input devices include: (1.1.12)
Keyboard Touchscreen Scanner Digital camera Microphone
Which of the following are common tools used to physically clean the inside of a computer? (2.5.3)
Natural bristle brush and Compressed Air
Printer is associated with which computer function? (1.1.12)
Output
Speakers is associated with which computer function? (1.1.12)
Output
Which are considered computer hardware? (1.1.12)
Printer and Motherboard
CPU is associated with which computer function? (1.1.12)
Processing
RAM is associated with which computer function? (1.1.12)
Processing
Which computer function takes data through a series of procedures as defined by a set of instructions? (1.1.12)
Processing
Which of the following is true about RFI?(2.5.3)
RFI is caused by nearby devices, such as cordless phones or microwave ovens.
Network Rack- E (1.1.12)
Server
You need to replace a broken monitor on a desktop system. You decide to replace it with a spare monitor that wasn't being used. Even though the monitor is made by a different manufacturer than the desktop computer, it still works with the computer. Which computer design concept makes this possible?(1.1.12)
Standardization (allows components from different manufacturers to be interchangeable. If a component meets the specified standards, it will work in the computer, regardless of manufacturer.)
Which problem can occur if your system case fan blows in the wrong direction? (2.5.3)
The flow of air is negated and the system can overheat.
What should you use to clean an inkjet printer's print heads? (2.5.3)
The printer's cleaning function
The router below provides several ports for connecting two or more network segments or subnets. The port circled in red is a small form-factor pluggable (SFP) connector. Which type of network can connect to this port?(1.1.12)
WAN
Which is true about negative pressure systems? (2.5.3)
They can bring in airborne particles, such as dust or smoke.
Your local area experiences brownouts or blackouts during frequent electrical storms. Which of the following components could you add to your network rack to help protect your servers from brownouts or blackouts? (1.1.12)
UPS
Which of the following are most helpful in keeping a computer cool? (2.5.3)
Verify that cooling fans are not circulating air in the wrong direction. Vacuum dust from the system regularly.
Which of the following statements about cleaning LCD monitors and display devices is true? (2.5.3)
You should power off your monitor and clean it with a lint-free dry cloth.
