PHIL 431 Exam 2

What are the "spaces" of design thinking?

Inspiration, Ideation, Implementation

What are the 3 steps of stakeholder analysis?

1. Identify stakeholders 2. Prioritize key stakeholders (power interest grid) 3. Understand key stakeholders

What are the three main problems with the Shareholder View of Corporate Responsibility, according to Freeman?

1. It is resistant to change 2. It is inconsistent with the law 3. It is inconsistent with basic ethics

Design Thinking

A means of going on an expedition, without a map, without even knowing the destination, but with the confidence that you'll end up somewhere great. (Apple Computer's iPod and Herman Miller's Aeron chair)

Power Interest Grid

A tool used to group stakeholders based on their level of authority (power - y axis) and their level of concern (interest - x axis) for project outcomes.

Shared Value

Increasing revenue, decreasing cost, or cluster development (or all)

Fiduciary Duty

That duty owed by an agent to act in the highest good faith toward the principal and not to obtain any advantage over the latter by the slightest misrepresentation, concealment, duress or pressure.

Why are there spaces rather than steps in design thinking?

The design thinking process is best thought of as a system of overlapping spaces rather than a sequence of orderly steps.

Stakeholder

Those groups who are vital to the survival and success of the corporation.

What are the four quadrants of a power-interest grid?

Top left - Keep Satisfied Top right - Manage closely Bottom left - Monitor Bottom right - Keep informed

The Prisoner's Dilemma

a particular "game" between two captured prisoners that illustrates why cooperation is difficult to maintain even when it is mutually beneficial.

The Tragedy of the Commons

situation in which people acting individually and in their own interest use up commonly available but limited resources, creating disaster for the entire community.