pit ch 8

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Planning a report includes two critical elements: the subject of the report and a(n) _______ of the contents.

outline

expressing an idea using different words

paraphrasing

gives a person or company the right to be the sole producer of a product for a defined period of time

patent

When someone downloads video games without permission from the owner, that person is conducting Internet ______.

piracy

unethical and illegal copying or downloading of software, files, or other protected material

piracy

claiming another person's material as your own

plagiarism

Which of the following letter elements is not typically used anymore?

postscript

information included after the signature

postscript

first-hand research conducted by the writer in preparation for writing a report

primary research

typically contains an idea and attempts to persuade the reader to take a certain course of action.

proposals

refers to material that is not owned by anybody and can be used without permission

public domain

Writing a report should always follow four steps: prewriting, writing, postwriting, and __________.

publishing

information that provides insight to how people think about a particular topic

qualitative data

facts and figures from which conclusions can be drawn

quantitative data

exact repeat of a passage of another author's work

quotation

action the writer believes the reader should take

recommendations

indicate the person who keyed the letter

reference initials

"Dear Patron" is an example of which of the following parts of a formal business letter?

salutation

greeting in a letter and always begins with Dear

salutation

data and information already assembled and recorded by someone else

secondary research

similar to a trademark, but it identifies a service rather than a product.

service mark

writer's name and title. Also called the signature.

signature block

A researcher may indicate the ______ of his quote or paraphrasing by listing the website name, URL, and date of retrieval.

source

helps the reader know the content of the message before reading

subject line

Which of the following margin settings is common formatting for a business letter?

2² on the top margin of first page, and 1¢ on the remaining margins

What is required to assign a copyright?

Copyright is automatic as soon as the material is in tangible form.

specialized copyright license that allows free distribution of copyrighted work

Creative Commons license

Which of the following contains four sections that define individual and institutional rights and responsibilities related to computer use and the Internet?

Electronic User's Bill of Rights and Responsibilities

Which of these styles is most appropriate for citations in English classes, graduate classes, and general term papers?

MLA style

Which of the following date formats is appropriate for a commercial business letter in the United States?

March 12, 2017

Which of the following is not an example of a notation typically found at the end of a business letter?

URL

Which of the following would normally not be included in the introduction to a report?

URL for where the report can be found on the Internet

contains both information and analysis of the data

analytical reports

technology that has been developed that makes it very difficult for someone to use pirated software

antipiracy technology

Which business letter format means the entire text is left aligned and single spaced?

block-style

formatted so all lines are flush with the left-hand page margin

block-style letter

message of a letter

body

Which of the following typefaces would not be appropriate for a business letter?

calligraphy

includes the author, publication date, source document, URL, and other relevant information

citations

Citations are not required for information that qualifies as ______ knowledge.

common

consists of notions and factual information that can be found in a variety of places

common knowledge

The part of a business letter that immediately precedes a person's signature is called the _____________ _____.

complimentary close

sign-off for a letter.

complimentary close

writer's summary of what the audience should take away from the report.

conclusions

needed when others are being sent a copy of the letter

copy notation

ownership of a work and specifies that only the owner has the right to sell the work, use it, or give permission for someone else to sell or use it

copyright

pieces of information gathered through research

data

applies to software that has had its source code made available to the public at no charge and with no restriction on use or modification.

open source

Four key elements that are typically found on the title page of a formal report include the name of the report, the author of the report, the name of the person or group for whom the report was prepared, and the ____ of the report.

date

alerts the reader to materials that are included in the mailing along with the letter

enclosure notation

Numbered annotations that appear at the end of a document are called ___notes.

end

Citations usually appear as footnotes or ________.

endnotes

similar to footnote, but appears at the end of document. Also called the bibliography.

endnotes

allows individuals to use copyrighted works without permission in limited situations under very strict guidelines

fair use doctrine

Signature blocks in formal business letters are always found flush left to the margin.

false

The body of the letter includes all text, including words in the header and footer.

false

The word "Subject" must be used at the beginning of the subject line in a formal business letter.

false

page number placed outside of the body copy

folio

Page numbers are normally found in which of the following locations?

footer

numbered annotation that appears once at the bottom of a page

footnotes

In a formal report, ________ are words or phrases that introduce various sections of the report.

headings

words and phrases that introduce a section of text

headings

When writing a report, always strive to answer the following six critical questions: who, what, when, where, why, and ___.

how

contains facts, data, or other types of information

informational reports

name, title, and address of the recipient

inside address

Original ideas that come from the mind of an individual are known as ____________ property.

intellectual

something that comes from a person's mind

intellectual property

discusses the purpose of a report and the benefits of the ideas or recommendations one is presenting

introduction

The first level of headings should begin at the _ page margin.

left-hand

information about an organization.

letterhead

contract that gives one party permission to market, produce, or use the product or service owned by another party

licensing agreement

style in which a colon is placed after the salutation and a comma after the complimentary close.

mixed punctuation

places the date, complimentary close, and signature to the right of the center point of the letter.

modified-block-style letter

Which element in a standard letter is found at the end of the document?

notations

style in which there is no punctuation after the salutation or complimentary close

open punctuation

The _____ __ ________ lists the major sections and subsections of the report and provides matching page numbers.

table of contents

lists the major sections and subsection within a report with page numbers

table of contents

protects taglines, slogans, names, symbols, or any unique method to identify a product or company

trademark

A Table of Contents can be automatically created after completing the body of the report if standard formatting has been used during the creation of headings and subheadings.

true

Because there is an accepted standard format for business letters, using a nonstandard format makes the letter look unprofessional.

true

Line and paragraph spacing can be set via the Paragraph section of the Home tab.

true

Single-line spacing is preferred in standard business letters, but some companies allow the Microsoft Word default setting, which is slightly larger than single spacing.

true

The left-hand page margin may be increased to be wider than one inch if the report is to be placed in a binder.

true

The signature block is always double-spaced and always includes a title and e-mail address.

true

Unless the formal business letter is intentionally being sent to an organization, it should always be addressed to a specifically named person.

true

Use of the Heading 1 style will ensure that headings and subheadings are automatically included in an automatically generated Table of Contents for a Microsoft Word document.

true

The lowest level of a heading or subheading should have the least ______ impact.

visual

How should quotes be entered in the text of a report?

within quotation marks


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