pit ch 8
Planning a report includes two critical elements: the subject of the report and a(n) _______ of the contents.
outline
expressing an idea using different words
paraphrasing
gives a person or company the right to be the sole producer of a product for a defined period of time
patent
When someone downloads video games without permission from the owner, that person is conducting Internet ______.
piracy
unethical and illegal copying or downloading of software, files, or other protected material
piracy
claiming another person's material as your own
plagiarism
Which of the following letter elements is not typically used anymore?
postscript
information included after the signature
postscript
first-hand research conducted by the writer in preparation for writing a report
primary research
typically contains an idea and attempts to persuade the reader to take a certain course of action.
proposals
refers to material that is not owned by anybody and can be used without permission
public domain
Writing a report should always follow four steps: prewriting, writing, postwriting, and __________.
publishing
information that provides insight to how people think about a particular topic
qualitative data
facts and figures from which conclusions can be drawn
quantitative data
exact repeat of a passage of another author's work
quotation
action the writer believes the reader should take
recommendations
indicate the person who keyed the letter
reference initials
"Dear Patron" is an example of which of the following parts of a formal business letter?
salutation
greeting in a letter and always begins with Dear
salutation
data and information already assembled and recorded by someone else
secondary research
similar to a trademark, but it identifies a service rather than a product.
service mark
writer's name and title. Also called the signature.
signature block
A researcher may indicate the ______ of his quote or paraphrasing by listing the website name, URL, and date of retrieval.
source
helps the reader know the content of the message before reading
subject line
Which of the following margin settings is common formatting for a business letter?
2² on the top margin of first page, and 1¢ on the remaining margins
What is required to assign a copyright?
Copyright is automatic as soon as the material is in tangible form.
specialized copyright license that allows free distribution of copyrighted work
Creative Commons license
Which of the following contains four sections that define individual and institutional rights and responsibilities related to computer use and the Internet?
Electronic User's Bill of Rights and Responsibilities
Which of these styles is most appropriate for citations in English classes, graduate classes, and general term papers?
MLA style
Which of the following date formats is appropriate for a commercial business letter in the United States?
March 12, 2017
Which of the following is not an example of a notation typically found at the end of a business letter?
URL
Which of the following would normally not be included in the introduction to a report?
URL for where the report can be found on the Internet
contains both information and analysis of the data
analytical reports
technology that has been developed that makes it very difficult for someone to use pirated software
antipiracy technology
Which business letter format means the entire text is left aligned and single spaced?
block-style
formatted so all lines are flush with the left-hand page margin
block-style letter
message of a letter
body
Which of the following typefaces would not be appropriate for a business letter?
calligraphy
includes the author, publication date, source document, URL, and other relevant information
citations
Citations are not required for information that qualifies as ______ knowledge.
common
consists of notions and factual information that can be found in a variety of places
common knowledge
The part of a business letter that immediately precedes a person's signature is called the _____________ _____.
complimentary close
sign-off for a letter.
complimentary close
writer's summary of what the audience should take away from the report.
conclusions
needed when others are being sent a copy of the letter
copy notation
ownership of a work and specifies that only the owner has the right to sell the work, use it, or give permission for someone else to sell or use it
copyright
pieces of information gathered through research
data
applies to software that has had its source code made available to the public at no charge and with no restriction on use or modification.
open source
Four key elements that are typically found on the title page of a formal report include the name of the report, the author of the report, the name of the person or group for whom the report was prepared, and the ____ of the report.
date
alerts the reader to materials that are included in the mailing along with the letter
enclosure notation
Numbered annotations that appear at the end of a document are called ___notes.
end
Citations usually appear as footnotes or ________.
endnotes
similar to footnote, but appears at the end of document. Also called the bibliography.
endnotes
allows individuals to use copyrighted works without permission in limited situations under very strict guidelines
fair use doctrine
Signature blocks in formal business letters are always found flush left to the margin.
false
The body of the letter includes all text, including words in the header and footer.
false
The word "Subject" must be used at the beginning of the subject line in a formal business letter.
false
page number placed outside of the body copy
folio
Page numbers are normally found in which of the following locations?
footer
numbered annotation that appears once at the bottom of a page
footnotes
In a formal report, ________ are words or phrases that introduce various sections of the report.
headings
words and phrases that introduce a section of text
headings
When writing a report, always strive to answer the following six critical questions: who, what, when, where, why, and ___.
how
contains facts, data, or other types of information
informational reports
name, title, and address of the recipient
inside address
Original ideas that come from the mind of an individual are known as ____________ property.
intellectual
something that comes from a person's mind
intellectual property
discusses the purpose of a report and the benefits of the ideas or recommendations one is presenting
introduction
The first level of headings should begin at the _ page margin.
left-hand
information about an organization.
letterhead
contract that gives one party permission to market, produce, or use the product or service owned by another party
licensing agreement
style in which a colon is placed after the salutation and a comma after the complimentary close.
mixed punctuation
places the date, complimentary close, and signature to the right of the center point of the letter.
modified-block-style letter
Which element in a standard letter is found at the end of the document?
notations
style in which there is no punctuation after the salutation or complimentary close
open punctuation
The _____ __ ________ lists the major sections and subsections of the report and provides matching page numbers.
table of contents
lists the major sections and subsection within a report with page numbers
table of contents
protects taglines, slogans, names, symbols, or any unique method to identify a product or company
trademark
A Table of Contents can be automatically created after completing the body of the report if standard formatting has been used during the creation of headings and subheadings.
true
Because there is an accepted standard format for business letters, using a nonstandard format makes the letter look unprofessional.
true
Line and paragraph spacing can be set via the Paragraph section of the Home tab.
true
Single-line spacing is preferred in standard business letters, but some companies allow the Microsoft Word default setting, which is slightly larger than single spacing.
true
The left-hand page margin may be increased to be wider than one inch if the report is to be placed in a binder.
true
The signature block is always double-spaced and always includes a title and e-mail address.
true
Unless the formal business letter is intentionally being sent to an organization, it should always be addressed to a specifically named person.
true
Use of the Heading 1 style will ensure that headings and subheadings are automatically included in an automatically generated Table of Contents for a Microsoft Word document.
true
The lowest level of a heading or subheading should have the least ______ impact.
visual
How should quotes be entered in the text of a report?
within quotation marks
