PMP 1000

401.A project manager has just been assigned to a team that is developing a new design product. The work breakdown structure (VW/BS) has been created and the activities have been assigned to the team members. The project manager finds that there are activities that could be completed sooner by other team members. If the current assignments are left as is, the project could be delayed 2 weeks. What should the project manager do in this situation? A. Review the work allocation and reassign some tasks to shorten the critical path. B. Maintain the task assignments as planned and compress the other tasks to keep the project on schedule. C. Ask the team members to work overtime to finish the tasks on time according to the schedule. D. Keep the task assignments unchanged since the project management plan has been approved.

a

404.Close to the end of a project, a customer claims that some deliverables have not been met and starts initiating change requests. What should the project manager do next? A. Refer to the requirements traceability matrix. B. Revise the project scope baseline. C. Escalate the change request to the project sponsor. D. Review the approved project charter.

a

405.Two key team members suggest different options to prevent time overruns and delays. There is a conflict between these two team members because of their divergent views. What should the project manager do next? A. Schedule a meeting between the team members to find a solution. B. Refer the team members to the project charter to resolve the conflict. C. Issue a new change request to evaluate this situation and communicate the result. D. Document the facts explained by the team members in the issue log.

a

408.During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team. What should the project manager do? A. Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized. B. Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor. C. Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control. D. Review the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision.

a

414.A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service. What should the project manager do next? A. Evaluate the impact of this decision and communicate with management. B. Agree with management and continue working the project management plan. C. Meet with management about their decision and ask them to get another project manager. D. Replace some of the team members that work virtually to help the company save money.

a

420.A project manager is assigned to a new project. Many of the project deliverables need to be outsourced. What should the project manager use to document the project deliverables? A. Service level agreement (SLA) B. Statement of work (SOW) C. Scope management plan D. Memorandum of understanding (MOU)

b

437.A project learn member identified a defect in the initial solution design for a project. The stakeholders are not sure whether to deploy the system or not. What should the project manager do? A. Propose a solution redesign for the project B. Perform risk analysis against the issue. C. Revise the project's quality control measurements D. Develop a mitigation based on the solution design

d

490.A contractor delivering construction services to a company is using agile principles to manage the project tasks. Engineers are producing frequent design changes due to new legislation. There is a risk the contractor may lose money due to resources waiting on design changes or performing rework. What should the project manager do to minimize the cost? A. Put the project on hold until all definitions are ready in order to avoid rework. B. Review the backlog with the product owner and prioritize the tasks that are least likely to be affected by a change in legislation. C. Capture the engineers' feedback at the daily meeting and communicate it to the product owner. D. Cancel the project release resources, then start again when all the definitions are ready.

B

491.A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues. What should the newly assigned project manager do first to understand the issues? A. Escalate the issues to the project sponsor. B. Review the issues log to ensure the issues are captured. C. Check the risk management plan to ensure there is a strategy to address the issues. D. Ask the key stakeholders to discuss the issues with the project team.

B

493.A project team member complained to the project manager that they are not sure f on the latest requirements document because it was emailed to them about one week ago. They mentioned that, in the past they worked on a document tor more than 20 hours only to find out later that another team member had already updated that same document but did not send them the latest revisions. What should the project manager do to avoid this situation in the future? A. Encourage better team communication by positioning team members closer together. B. Implement a project management information system (PMIS) C. Update the communications management plan to ensure correct delivery of the latest version D. Restrict team members from sending the requirements documents via email

B

498.A labor union contract negotiation is delaying the completion of a project to build a new manufacturing plant. Because the labor contract was due for renewal this year, the project manager documented the negotiation process as a risk to the project. The project was about to start the first phase of equipment installation at the plant when the negotiation began. How should the project manager address the situation? A. Meet with the project team to determine options for risk mitigation. B. Log the issue and follow the planned actions in the risk response plan. C. Acquire contract resources and submit a change request for the cost impact. D. Escalate the issue to the steering committee to ask for mitigation support.

B

499.A project manager is tasked with managing a customer relationship management (CRM) implementation project. The project charter is approved, and the project is now in the planning phase. The project manager meets with the stakeholders several times to gather the initial requirements. However, each time they meet, the stakeholders provide additional information that is different from what they provided earlier. The stakeholders are becoming frustrated, and the sponsor is now unresponsive. What should the project manager have done to avoid this situation? A. Initiated requirements planning to analyze, document, and manage requirements B. Applied requirements elicitation to involve engaging stakeholders consistently in the requirements process C. Implemented the change request process to harness change to the stakeholders' advantage D. Used progressive elaboration to enhance the scope management plan with additional details

B

489.A project manager is managing a hybrid project A stakeholder has directly contacted a team member and has requested a change Due to the request, the team member was distracted from their work, which caused a loss in productivity. What should the team member do? A. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager. B. Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity. C. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB). D. Inform the scrum master so that the change can be discussed directly with the stakeholder.

C

496.The project manager has initiated the project and the team's roles and responsibilities have been assigned. In preparation for the development of the project management plan, the project manager reviews lessons learned from previous projects and discovers that the same team has been missing delivery dates. What should the project manager do to ensure timely delivery? A. Ask the team leader to assign other resources. B. Update the issue log. C. Include this in the risk register. D. Escalate the issue to the functional manager.

C

495.During a meeting for product review, a key stakeholder announces that because they are receiving adequate information about the project they will not attend any further meetings. What should the project manager do? A. Log this as an issue in the issue log and address it with the project sponsor. B. Ignore the stakeholder as the product is almost complete. C. Explain that the needs will be updated in the stakeholder engagement plan. D. Inform the stakeholder that changes can happen in this project.

D

497.A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well and completed all deliverables on time. However, some team members are starting to complain about the length of the project, creating a risk for lack of performance at this critical stage. What should the project manager do as a servant leader to mitigate this risk? A. Meet with the team to reinforce their responsibilities and the consequences if the project deliverables are not completed on time. B. Apply additional controls to the project deliverables to ensure that all milestones are achieved on time. C. Contact the functional manager to ensure that team motivation remains high until the end of the project. D. Schedule a team event with the project sponsor to highlight the importance of the project and recognize the work of the team.

D

417.Early in a project, a team member failed to effectively communicate the reason for their absence from three team meetings. How should the project manager handle this situation? A. Reaffirm the required project obligations directly with the team member. oy B. Ask the team member to explain the reason for the absences. C. Assess the impact of the team member's absence on the task involved. D. Send a formal letter to the team member stating that their absences are noted.

a

423.A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule. What should the project manager do? A. Ensure that relevant stakeholders and expectations are identified and assess the component delay. B. Perform a detailed analysis of the release content for each component of the solution. C. Propose a new design of the solution to replace the external component with an internal one. D. Ask for expedited delivery of the component to mitigate the risk of schedule delays.

a

425.In a functional organization, a product analyst is assigned to a short-duration application development effort. The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain What should the project manager do? A. Make sure the analyst has regular pairing meetings with the other team member throughout task execution B. Ask the analyst to use skills to develop the tool, then move development to another team member C. Enroll the analyst in a capacity-building program and keep this analyst assigned to the task D. Recognize the analyst's concerns and reassign the task to another team member

a

426.As part of a temporary assignment, a project manager is leading a business project During a daily status meeting, it is discovered that the project manager's former department has not completed a task This is delaying the current iteration. What should the project manager do? A. Create an entry in the impediment board and assign it. B. Invite the project team to a swarming session to define a solution C. Leverage the network of the former department and ask for help D. Escalate the issue to the product owner to define the next steps

a

427.The project sponsor requested technical specifications for a project-related component. The project sponsor does not have the authorization to see the specifications, but insists on seeing them. What should the project manager do first in this situation? A. Meet with the project sponsor as soon as possible to discuss the matter further B. Update the issue log to make the project team aware and to develop a strategy C. Create a stakeholder engagement plan to help the team formulate a response D. Provide the specifications to the project sponsor with some information removed

a

428.The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders and ask senior management to replace the project manager. How should the project manager approach this situation? A. Meet with the stakeholders to understand their concerns and define an action plan to resolve issues. B. Continue to work on the project until the stakeholders and management come to a decision. C. Socialize with the stakeholders to better understand their needs and reset expectations. D. Escalate the stakeholder issue to the management team and ask for help with resolving the conflict.

a

433.A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity. What management decision is suited for this situation? A. Provide opportunity for team members to learn and adjust to the technology. B. Move team members who are not performing from the team. C. Add new members to the team and increase the velocity D. Re-assign the project to a team that has worked with this technology

a

435.A project leader of an agile team realizes that one team member is unmotivated, which is affecting the whole team. What should the project leader do to improve the situation? A. Invest in developing the team's emotional intelligence. B. Ask the unmotivated team member to take a short leave. C. Reduce the number of daily and retrospective meetings. D. Send the unmotivated team member to another team.

a

439.A project manager is using a hybrid approach for project delivery. The development team was sized, but is not yet fully resourced. The project manager is working on defining the project schedule. What should the project manager do to address the issue of developer availability? A. Organize a planning session with the development team and use their estimations to complete the schedule. B. Ask the resource manager when the new contractor is available to start and change the delivery date for the project schedule. C. Ask the sponsor to provide the desired completion date for project activities and complete the schedule. D. Use expert judgment to estimate all of the tasks and complete the schedule in the allocated time.

a

447.Due to organizational changes: several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised. What should the project manager do to ensure success of the project? A. Review and prioritize new requirements with stakeholders to determine which change requests are needed. B. Escalate the issue to the project sponsor and seek support to keep the original requirements. C. Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements D. Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project

a

450.A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization's upper management. What should the project manager do first? A. Review the benefits of the proposed changes in relation to the business case. B. Assess the time overrun, and start implementation to avoid additional delays. C. Request a provisional budget increase to avoid any budget overruns. D. Motivate the team to avoid the frustration of working on a prolonged project.

a

455.A project management team received news that a competitor has released the latest version of a program. What should the team do next? A. Review the project plan to evaluate if any updates should be made. B. Crash the existing schedule with additional resources to deliver more features. C. Stop the project immediately as the market opportunity has already been missed. D. Continue with the project plan and target delivery date as expected.

a

464.A project needs to purchase a specific piece of equipment, as stated in the project documents and approved by the project sponsor. The procurement division is questioning the need to buy the specific brand of equipment and has suggested buying a cheaper alternative instead. What should the project manager have done earlier in the project to ensure the purchase of the specific equipment? A. Communicated the project charter to the procurement division B. Included a procurement division member on the project team C. Reminded the project sponsor about the procurement division's reputation D. Communicated the project management plan to the procurement division

a

465.In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective. What should the project manager have done to prevent this situation from occurring? A. Analyzed the sponsor's communication requirements. B. Confirmed that the portal is providing adequate information. C. Verified that the project team is following the communications management plan. D. Ensured the sponsor had the necessary skills to use the portal.

a

475.At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed. The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%. What should have been done to avoid this situation? A. The acceptance criteria should have been properly defined in the contract B. The client requirements should have been clearly defined in the contract C. The Manage Quality process should have been appropriately conducted D. The project manager should have reviewed the standard industry defect rate

a

483.An agile senior project team member suddenly resigns from the organization. Following this departure, the remaining team members are having difficulty accessing information and are unable to complete a deliverable. What should the project manager have done to avoid this situation? A. Ensured the project repository is up to date. B. Updated the job descriptions for all team roles. C. Provided specialist training for all team members. D. Made an effort to reemploy the senior project team member.

a

492.An events company is planning their annual event for a retirement fund. The organization has run the event planning using agile approaches for the last 3 years. During the initiation phase, while assessing possible risks and improvements for the event, the project manager uses previous event feedback to assist in developing the risk register. Which ceremony should be used in developing this register? A. Sprint plans B. Retrospective results C. Sprint report D. Project status report

a

494.While developing a new product, a key stakeholder expresses concern about insufficient information on product feature requirements. The product team disagrees and mentions that detailed requirements have been provided. What should the project manager do to handle this situation? A. Organize a discussion with the product team to clarify the missing information. B. Redirect the stakeholder to discuss this request with the functional manager. C. Record the new requirements and ask the product team to develop them. D. Conduct new risk and scope analyses, identifying the missing information.

a

473.A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay. Which two actions should the project manager take? (Choose two) A. Identify the sources and specifics of the knowledge gap from the interns and new recruits. B. Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits. C. Initiate a project change request for additional budget to train the interns and new recruits. D. Ignore the issues with the project and try to deliver the project successfully without asking for training funds. E. Put the interns and new recruits into groups and assign a SME as a mentor.

ae

403.After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal information about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review. What should the project manager do to prevent this frustration going forward? A. Request the human resource (HR) department to provide the key performance indicators (KPls) that were defined for this project. B. Set team performance goals and explain how the team receives the same performance scores. C. Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined. D. Provide the team member with velocity tracking tools and explain how the team member can see and track performance.

b

407.A key team member shared confidential information about another team member with management, a practice that is against ethical standards. During a team meeting, some of the team members requested that the key team member be removed from the team. What should the project manager do next? A. Contact the human resource (HR) department for a solution. B. Speak with the key team member to clarify the situation. C. Conduct a meeting with the team to deliberate on a decision. D. Suspend the team member until further notice.

b

412.A project manager is attending a progress meeting with a client. The client requests a design change which might potentially add value to the project. What action should the project manager take? A. Accommodate the change request to serve the client's needs B. Consult with team members and allow them to make a decision C. Convince the client not to make changes to the project D. Make transactional decisions focusing on the project goals

b

438.While preparing an earned value analysis (EVA) for the sponsor, the project manager provided this information in the latest project report: ✑ Approved Work Package Cost Estimates: US$9,500 ✑ Contingency reserves: $500 % ✑ Management reserves: 10% of contingency reserves ✑ Percent complete of the project: 50% ✑ Planned percent of the project: 40% ✑ Actual costs of the project: US$4,500 What is accurate about the project status? A. The actual work is 25% more than the planned work. B. The project cost is 10% lower than planned. C. The actual work is 25% less than the planned work. D. The project cost is 10% higher than planned.

b

448.An intern is replacing a critical resource midway through a sprint To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor Two months later, the project goes into critical status, delaying the release milestone by a month. What should the project manager have done to avoid this scenario? A. Convinced the critical resource to remain on the project. B. Requested an experienced resource as a replacement C. Allocated additional time for mentoring D. Negotiated additional time to complete the project

b

456.A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances. Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder What should the project manager do to resolve the team member's concerns? A. Use the withdraw/avoid technique to allow the individuals to resolve the issue between themselves. B. Use a problem-solving approach and set up a discussion with the team lead and team member. C. Establish guidelines for team leads to ensure that all team members are appropriately treated. D. Provide direction to the team lead on how to resolve the issue with the team member directly.

b

468.During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information. How should the PMO implement a better way to report the project's health? A. Perform a root cause analysis (RCA) to find out why the status of projects is deteriorating so fast. B. Explore reporting the earned value (EV) key performance indicators (KPls) using agile progress as an input. C. Ask the project managers to report on their projects using a Kanban board format. D. Request the program managers to be more accurate when presenting status reports.

b

469.A project using a hybrid approach to migrate from a current system to a new and enhanced system is underway. The plan is to migrate the system in stages. However, the operations team is complaining that they are not ready to start supporting the new system. How should the project manager effectively approach this situation? A. Create a lessons learned register to include operations team training for future projects. B. Include knowledge transfer sessions between the project and operations teams at every stage. C. Change the project management plan to add a final stage for product handoff to the operations team. D. Prepare detailed documentation to be shared with the operations team during project closure.

b

470.A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while. What should the project manager do next regarding the feature on which the team member was working? A. Assign the feature to another team member, and have them try to complete the feature by the end of this iteration B. Review team capacity and reassign the functionality to additional iterations as required C. Determine if the team member can work from home to complete the functionality. D. Review the work in progress with the product owner to determine the next step

b

471.A project is successfully delivering its product outcomes, and the customer satisfaction rating is high. However, during an internal audit, it is discovered that certain essential process documents and approvals are missing, and the project is evaluated as being noncompliant. What should the project manager do next? A. Review the latest project management standards with the project management office (PMO) and make changes to the quality management plan. B. Perform quality assurance to review the processes against the quality management plan and identify gaps. C. Review and update the project document repository with the missing documents and approvals. D. Change the quality management processes to align with the project objective.

b

477.A project sponsor receives project information and updates in a timely manner, but the sponsor is concerned because key information is missing in the reports. What should the project manager do? A. Review the communication needs of key stakeholders. B. Confirm that the project information is understood and feedback is received. C. Determine communication methods, frequency, and level of detail. D. Provide all project information to the stakeholder.

b

478.A specialized team member has just received news that they must leave the office for several weeks They have approximately two workdays until they will leave and then they will become unavailable through any communication channels. There is a key deadline approaching What should the agile project manager do? A. Ask the team member to complete as much as they can now. B. Ask the team member to work with their peers to knowledge share C. Ask the team member to identify their specialist tasks D. Ask the team member to host a special team meeting.

b

484.A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase? A. Include key risks in the cost baseline. B. Perform an analogous estimate. C. Perform a bottom-up estimate. D. Include projected inflation rates.

b

485.A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting. What should the project manager have done to prevent this conflict? A. Provided copies of the stakeholder engagement plan to all team members. B. Defined the roles and responsibilities of the team members. C. Updated the communications management plan. D. Established ground rules for the team

b

410.A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective? A. Be clear with directions and assignments so people stay focused and engaged with their work. B. Promote an environment where everybody knows what their contribution means to the project as a whole. C. Design a reward system to get people motivated by recognizing significant individual contributions from the last sprint D. Encourage continuous rotation of roles among team members to keep people motivated throughout project delivery.

c

415.A company Is helping their client launch an Innovative product. During the sprint review, the product owner identifies that the product does not include key features that were previously prioritized as part of the product backlog. What should the project manager do next? A. Extend the sprint timeline so the learn can work on the missing feature. B. Inform the product owner that this issue needs to be escalated to the executive level. C. Collaborate with the product owner and the team to plan the following sprint D. Initiate the change request process to include these missing features.

c

418.A large organization decided to adopt an agile methodology based on the trends seen in the industry. The organization invested a large amount of money in adopting it, but after a few months, the implementation failed. What should the project manager have done differently to avoid the implementation failure? A. Conducted agile training for all employees ranging from the project teams through mid-level to upperlevel management. B. Conducted a postmortem and captured the learning in organizational process assets (OPAs) for future use. C. Assessed the organization's culture, performed a suitability analysis, and determined the future state. D. Hired a third-party agile delivery team to do the implementation.

c

422.A project manager is leading a virtual team that is geographically dispersed. What should the project manager do to avoid uncertainty in the project due to different cultures? A. Start the project and add any uncertainty that arises to the risk register. B. Dissolve the virtual team and build a colocated team. C. Gather relevant cultural data and engage members in discussions covering their work ethics. D. Build a culturally neutral team that will not be affected by cultural differences.

c

424.During the execution of a financial project, a project manager met with the project team weekly to evaluate the project's progress. However, the sponsor requests that project performance be checked daily. The key team members disagree with this requirement and argue that they do not have enough time to go to daily meetings because they are at an executive level. What should the project manager do first? A. Negotiate with the key team members to send a daily report and let the sponsor know that the project cost will increase. ty B. Recommend to the sponsor that performance of the project be reviewed once per week. C. Review the communications management plan and submit a change request if required. D. Evaluate the capacity of each team member to attend daily meetings in person or virtually and reduce the time of each meeting.

c

429.A project manager is managing a megaproject. The project stakeholders are from different geographical areas and have diverse cultural and social backgrounds. The project manager wants to improve team productivity to realize more effective and efficient results. Which action should the project manager take? A. Empower team members to participate in decision-making and take ownership of actions. B. Implement a flexible work schedule policy to eliminate the time zone problems among stakeholders. C. Encourage team members to network so that they know each other's cultural backgrounds. D. Provide a relaxed work schedule policy and encourage team members to work from home.

c

434.The team architect resigned from the company. The new architect points out a design flaw during a planning meeting that may potentially impact the final quality. What should the project manager do first? A. Review the scope management plan. B. Update the design with changes. C. Request an architecture review. D. Update the quality management plan

c

440.During the initiation stage of a multimedia exhibition-design project the project manager is developing the project management plan. What should the project manager do to complete this task? A. Benchmark other similar exhibitions' deliverable lists and final outcomes B. Initiate a survey to solicit end-customer opinions and prioritize exhibition contents C. Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables list. D. Initiate an additional services agreement in case the key deliverables list was not clearly stated in the contract

c

441.A junior team member escalates an issue to the project manager about another member's interpersonal skills causing the team to be less effective. What should the project manager do first? A. Have the team members resolve the issue on their own. B. Highlight the impact of their behavior and motivate the team member to make improvements. C. Gather information and find the root cause of the problem. D. Document the escalated issue and address it at the end of the project.

c

446.An organization is transitioning to an agile environment. The project manager finds that most of the team members are not familiar with an agile environment. What should the project manager do to address this concern? A. Change the approach with the team. B. Meet with an agile coach to handle this issue. C. Analyze the level of the team's agile maturity. D. Support the team members' growth and development.

c

452.A project is ending and the final deliverables have been accepted by the customer. The project team is pleased that the project was a success: however, some groups within the customer's organization believe the objective of the project was not met. What should the project manager have done to avoid this issue? A. Distributed a detailed quality management plan to the key stakeholders. B. Included the final report during the closing phase to ensure common understanding. C. Identified key stakeholders and included all of them in project agreement discussions. D. Performed project reporting according to the communications management plan.

c

457.At the daily project meeting, team members are complaining about receiving emails from their functional managers to support other nonproject-related tasks. This is having a negative impact on the team's productivity. What should the project manager do next? A. Ask the product owner to speak with the functional managers to ensure future requirements come through the product owner. B. Log this as a risk in the risk register and continue to monitor the issue at subsequent meetings. C. Address this concern with the functional managers to ensure there will be no further delays. D. Schedule a meeting with all of the functional managers to resolve the resource conflicts.

c

482.During the initiating phase of a project, a key stakeholder requests frequent changes to the project scope. What should the project manager do to improve the stakeholder's engagement? A. Discuss the work breakdown structure (WBS) with the key stakeholder and refine the requirements B. Update the project backlog and discuss it with the key stakeholder C. Update the project charter and discuss it with the key stakeholder. D. Discuss the project scope statement with the key stakeholder and build prototypes

d

460.Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated. How should the project manager address this concern moving forward? A. Add the issue to the issue log and determine the corrective action. B. Create a fishbone diagram to determine the root cause for the misunderstanding. C. Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan. D. Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.

c

461.A project manager decided to incorporate the latest technological advancement with the client's devices at no additional cost to the project. Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features. What should the project manager have done? A. Incorporated the change within the scope of the project B. Reviewed the quality inspections C. Complied with the customer specifications D. Documented the technical reviews with the new change

c

462.A project manager has joined a company m an unfamiliar industry and has been given a strategically important project Being new, and not fully understanding the interdependences of the various departmental work items, the project manager is unsure of how to plan the project How should the project manager proceed? A. Consult the project sponsor and request their feedback B. Consult the product owner and request a complete prioritization session C. Consult a senior project manager within the organization and request their expert judgement D. Consult a senior developer within the organization and request their input.

c

463.A new project manager has been assigned to a project that is in danger of failing. The stakeholders do not know the project status nor do they know what benefits will be delivered by the project. How can the project manager convey these benefits to the stakeholders? A. Rebaseline the project schedule to show the current status of the project. B. Create a benefits management plan mapped to the organization's strategic objectives C. Perform a project cost-benefit analysis for the stakeholders D. Update the deliverables map against the agreed-upon project requirements

c

466.In a project management team meeting, one of the team members always argues with the project manager about the objective, timeline, and deliverable of any assigned task. What should the project manager do to manage this conflict? A. Schedule a meeting with the team member and their manager to discuss the issue. B. Talk to the project sponsor about the team member's attitude. C. Schedule a one-on-one meeting with the team member to talk about it and get their cooperation. D. Find another person to replace this team member.

c

474.A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project. How should the project manager address this issue to avoid any impact to the project? A. Contact the functional managers to request substitutes for the conflicting team members. B. Send a warning to both team members indicating that if the issue continues, both will be removed from the project. C. Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties. D. Escalate both team members to their respective functional managers and let them take the appropriate actions

c

476.During a project review meeting, the project sponsor is worried that the protect may not be delivering results as planned Based on that the project manager is evaluating the project status. What information should the project manager use as an indicator that the project is actually delivering value? A. Stakeholders are satisfied with the current status. B. The project is under budget and on schedule C. The project is aligned with the project charter D. The protect is aligned with the benefits management plan

c

479.A project team's performance has declined for the last three iterations Some of the team members are disappointed, and raise their concerns during the retrospective meeting. What should the project manager do? A. Focus on remediation not merely on correcting symptoms B. Compare the team's performance against other project teams C. Identify potential failure points based on the iteration workload D. Motivate the team to perform better

c

480.A project manager has been assigned to complete a worksite project that was started by a different project manager. The project is now in the execution stage. Upon careful review, the project manager realizes that the local community was not included in the stakeholder register, which has resulted in extreme opposition from the community. How should the project manager handle this issue? A. Disregard these stakeholders since the relevant documents have been secured to execute this project. B. Update the stakeholder register and risk management plan. C. Update the stakeholder register and revise the stakeholder engagement plan. D. Explain to the community members why they were not included as stakeholders for the project.

c

486.A new agile team is having trouble completing tasks. There are many disputes occurring in the team. What should the agile leader do in this situation? A. Escalate the issue to the team's manager. B. Remove some of the team members. C. Review the roles and responsibilities document. D. Develop working agreements with the team.

c

B 472.A project manager is managing a project that is halfway through its execution phase and the quality standards of the deliverables were formally accepted However, a government agency has recently Introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards What should the project manager do? A. Set up a structured, independent processes to determine if project activities followed the standards. B. Schedule training for the project team on the new regulations introduced by the government agency C. Evaluate the impact the new regulations will have on the project and submit a change request D. Update the lessons learned register and inform senior management of the new standards

c

431.A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The burndown chart is shown below. What should the team do next? A. Continue with the sprint as the progress shows buffers for potential interruptions. B. Ask the product owner if some low-priority stories could be cut from the sprint. C. Continue with the sprint work as planned and keep monitoring. D. Ask the project team to select any additional stories as they have additional capacity than planned.

c because the line is under the planed line

481.A Scrum team working in an aircraft manufacturing company has completed Its first iteration for a critical project. It is very Important for the project sponsor to complete the project on time and under budget A burndown chart indicates that the project is behind schedule Which two actions should the project manager take to manage Impediments and improve the team's velocity? (Choose two) A. Look for processes that cause bottlenecks and slow down the team's agility B. Assign the items with high complexity lo senior developers C. Empower the learn to make decisions to remove impediments D. Work with the team to remove impediments as quickly as possible E. Move the items with high complexity to the last iterations

cd

400.A company is involved in a mining project. There are some external stakeholders with no knowledge of the mining industry. How should the project manager communicate the organizational culture and project goal to these stakeholders? A. Hire a company to advertise the project and company through a media outlet. B. Prepare a report outlining the organizational structure and project parameters. C. Take the stakeholders out informally and verbally brief them about the organization and project. D. Ask a team member to directly address the information needs of the stakeholders.

d

402.An agile team is making infrastructure changes to the human resources (HR) application system. Conflicting requirements are being submitted by various stakeholders. What should the project manager do to help move the project forward? A. Review documents provided by other teams, such as lessons learned and the risk matrix. B. Attend the Scrum of Scrums to identify roadblocks and manage dependencies. C. Study the technology to assist the team in decision-making if progress slows. D. Encourage the stakeholders to collaborate by facilitating meetings and sharing knowledge.

d

406.local company is developing a new product and. for the first time, using a remote team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings. How should the project manager address this situation? A. Evaluate and reassign the developing tasks to a local vendor who has worked on previous projects. B. Document the risk in the risk management plan and use contingency reserves to hire a local vendor. C. Review lessons learned from previous projects and organizational process assets (OPAs). D. Determine the communication needs, environment, and tools to get the message across.

d

409.A project manager is leading a council's project that aims to ensure full compliance with health, ecological, and environmental standards. At the same time, the project's goal is to remain fully adherent to the council's values, policies, and procedures. How should the project manager ensure project success? A. Enforce the project manager's authority over the contracting partner delivering to the council. by B. Engage a third-party consulting firm to oversee the project's implementation. C. Develop the necessary implementation plan and ask the partners to adjust their plans to meet the project manager's objectives. D. Meet with the stakeholders regularly to share project objectives and mutually agree on common goals and plans.

d

411.A project manager Is transitioning from a predictive We cycle project to a new agile project. How should the project manager manage and control the scope for the new project? A. Create a scope baseline and put the rest as backlog activities. B. Estimate the work the team can complete and define story sizes to keep the project under control. C. Develop a plan to complete more work In less time. D. Spend a short amount of time defining the scope and building prototypes to refine the requirements.

d

413.At the end of planning a new project, the project manager needs to schedule the kick-off meeting but is having difficulty finding a common time slot when all necessary stakeholders can be available onsite. How should the project manager proceed to schedule the kick-off meeting? A. Email all stakeholders with the objectives of the project and ask for feedback. B. Wait for a date when all required attendees can be available onsite. C. Run separate meetings to accommodate everyone's schedule. D. Schedule a virtual meeting so onsite and remote stakeholders can attend at the same time.

d

416.An agile team is working on a product deliverable in an organization that is transforming itself to quickly respond to change. The finance team is requesting a project budget for the new product. What should the team do to address this request? A. Work with the finance team to transition to incremental budgeting. B. Request the finance team to allocate a budget based on historical data. C. Provide the budget to the finance team for only the planned increments. D. Extrapolate the budget based on the current cost performance index (CPI).

d

419.The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first? A. Reschedule the project execution date. B. Continue project execution using the current blueprints from the client. C. Escalate this issue to the project sponsor D. Consult with the client to determine if project execution should be continued.

d

421.The project manager has recently received funding approval for a training program for the entire project team but has not yet defined the most effective training course. One team member submitted a request for specialized training that is required for the project. How should the project manager handle this request? A. Send this change request to the change control board (CCB) for approval. B. Approve the request for the specialized training. C. Reject the request as it does not impact the project deliverables. D. Validate if the training is within scope and budget.

d

430.In a weak matrix environment, two key team members are falling behind with their tasks, which will affect the success of the project. Further investigation by the project manager reveals that they have unresolved issues with each other. The project manager asks them to find a way to resolve the issues, but this is unsuccessful. The project manager then holds a meeting with them to work outa permanent solution to the issues, but this is also unsuccessful. What should the project manager do next? A. Escalate the issue to a higher authority. B. Suspend the two key team members immediately. C. Put the issue on the agenda for the next team meeting. D. Reassign one of the key team members to a different task.

d

432.The operations director complains to the CEO about the outcome of a project's first sprint. The operations department will not be able to support a new product due to poor performance indicators. The project team facilitator asks for feedback from the project team and is informed that performance information is available in the application server log How should this complaint be addressed? A. Request that the issue be included in the next board of directors meeting to explain all of the needs B. Add the complaint to the product backlog to be addressed in the next sprint C. Ask the operations director to define the acceptance criteria to make clear the delivery is correct D. Invite a member of the operations team to be part of the validation and sprint meetings

d

436.A project manager for a building construction project is planning to go on vacation midway through the project execution phase. What should the project manager do first to ensure the team is empowered and deadlines are met? A. Allow the team to make decisions to stay on schedule. B. Postpone the vacation to a different time. C. Ask the project sponsor to make any necessary decisions. D. Analyze the impacts and create a plan for team decision making

d

442.A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do? A. Assure the senior manager that these features will be queued up in the next sprint. B. Meet with the team to understand why the senior manager's features were not included. C. Invite the senior manager to the next planning meeting. D. Send the product roadmap to the senior manager.

d

443.A newly hired team member just joined the project team and reports directly to the project manager. In the first week, this new member tells the project manager that there is a task priority conflict with hard, dependent tasks on the critical path. What should the project manager do to handle the conflict? A. Guide the team member on how to resolve the conflict. B. Analyze the project schedule and look for alternatives. C. Perform crashing and/or fast tracking of the schedule. D. Meet the team member and try to plan a course of action together.

d

444.The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way. The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom? A. Product owner B. Change control board (CCB) C. Project sponsor D. Project manager

d

445.In the past, the project manager and the project team performed well using predictive methodology. However, the organization recently decided to adopt agile approaches, and the project sponsor wants to use an agile approach in an upcoming project. Before initiating the project, what should the project manager do? A. Prepare a risk report that captures the probability and impact of risks, and then share it with the project sponsor. B. Share the organization's decision with the team and make plans to adopt an agile approach in the upcoming project. C. Make a request to human resources for new team members who have agile experience. D. Ask the project sponsor to change the approach back to predictive as that is the team's strength.

d

449.On a project to create the perfect paper airplane, the development of the airplane Is performed In iterations. The artwork to go on the wings and tail is done using a predictive approach. One of the stakeholders provides a requirement that conflicts with the product owner's requirements. Who is responsible for analyzing the new requirement and making the final decision? A. Project manager B. Scrum master C. Project sponsor D. Product owner

d

453.During an iteration demo, a customer noticed an enhancement they would like to make to the product. What should the team do next? A. Refine and estimate the enhancement so the size is known. B. Add it to the product backlog to be completed in the future. C. Start working on the enhancement for the customer immediately. D. Ask the product owner to prioritize the item with the customer.

d

454.A new relevant project stakeholder suggested a change to some of the project parameters midway through execution. What should the project manager do next? A. Accept the change and use contingency funds to implement this change with minimal schedule impacts B. Reject the change because it is contrary to what was agreed to during earlier phases of the project C. Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps D. Evaluate the proposed change with integrated change controls and discuss the change with the project sponsor

d

458.Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration. The product owner seems much more interested in the cost rather than the product itself. What should the project manager have done earlier to change the product owner's behavior'' A. Worked on a fixed-price contract to switch the product owner's attention to value instead of money B. Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies C. Worked on different approaches of estimating to give confidence of the cost spent in each product increment. D. Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies

d

459.A project manager was recently appointed to an agile project. The project will have a lot of visibility and impact for the company, so the project management office (PMO) manager wants to ensure that the project manager manages the risks correctly. What should the project manager do? A. Implement the agile risk manifesto to ensure the proper tracking, analysis, and remediation of the project risks. B. Ask the product owner to act as a risk manager to assist with the remediation of risks. C. Implement the role of an agile risk manager to take care of the risk management process. D. Follow the risk management process while ensuring that risks are identified, analyzed, and managed during each iteration.

d

467.A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the right opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision. What should the project manager do in this situation? A. Engage an external vendor to perform the design phase under an iterative approach. B. Request that new team members familiar with iterative approaches be assigned to this project. C. Update the project schedule to consider a daily standup as part of the project design phase. D. Define the ground rules, responsibilities, and conflict management strategies.

d

487.A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of control to sign with the vendor responsible for migrating the systems. How should the project manager address this situation? A. Negotiate payment after all project migration is completed B. Sign a single agreement for the whole project C. Use fixed-price increments as user stories are completed. D. Confirm payment after each project retrospective

d