Practice 1 Mid-Term

According to the U.S. Census Bureau (2015), by 2060 what percent of the U.S. population will be composed of blacks, Asians/Pacific Islanders, American Indian and Alaska Native, and Hispanics

56%

________ privacy principle refers to restricting the type of information that is put into the record and the period of time over which the record can be retained

Abridgment

All of the following were listed in the text as important to the assessment of formal support systems except: a. Availability b. Accountability c. Accessibility d. Acceptability

Accountability

_____ is the act of representing, championing, or defending the rights of others.

Advocacy

Church should be considered a "significant other" when working with which of the following groups

African American

The needs-assessment mechanism that is designed simply to answer the question, "Can this program be evaluated?" is:

An evaluability assessment

_______ is the privacy principle that refers to using recorded information about clients but omitting identifying data

Anonymity

_____ is a measurement of the frequency, intensity, or duration of a behavior

Baseline

The following is (are) true about consultation in terms of social workers' ethical responsibilities to colleagues: a. Social workers should remain well informed about colleagues' areas of expertise in order to seek appropriate consultation b. In order to protect client confidentiality social workers should disclose only that information about cases that is absolutely necessary

Both a. and b.

The following is (are) true according to the NASW Code of Ethics: a. Social workers should not engage in any physical contact with clients when there is potential of inflicting psychological harm on the clients b. Social workers should take reasonable steps to safeguard the interests and rights of those clients who are unable to make informed decisions

Both a. and b. only

_________ is defined in the text as the linking of client systems to needed resources.

Brokering

Framing, one of the basic tasks practitioners should undertake when working with disaster survivors, the loved ones of victims, and others traumatized by the event, can be defined as which of the following? a. Exploring what has been lost and what such loss means to the community and its residents b. Exploring and identifying survivors' feelings about the community and what should be done to return it to health c. Putting the traumatic event in meaningful language that makes sense to the individuals and the community d. Asking questions about the event and what it means to the survivor

C. Putting the traumatic event in meaningful language that makes sense to the individuals and the community

In consultation, the focus is on a specific client or situation, and the consultation may be provided to either social workers or non social workers

Case

Which of the following is (are) true about alcoholism and its treatment?

Children of parents with alcohol addictions will not automatically experience negative effects

_____ is defined as making certain that what the client says is understood

Clarification

Which of the following is not one of Zuniga's concepts in empowering older people:

Competition

_______ is the extent to which an instrument has a clear relationship to the thing we hope to measure by using it.

Concurrent Validity

The benefits of groups were described in the text as all of the following except:

Confrontation

The nominal group technique is similar to:

Consensus

The component of a problem-oriented recording will typically contain demographic characteristics, social histories, intake information, treatment plans, and progress notes

Database

Explaining agency services and policies is part of the engagement process of:

Deciding whether the agency and worker can help

During the implementation phase of crisis intervention, it's important for the worker to do all of the following except:

Determine the reason the person called you or came to see you on that particular day

The text cited as an Internet source which gathers information and data on policy issues, local and state programs, and program designs

Economic Success Clearinghouse

The natural power of active involvement between people and their environments is the definition of which of the following ecological terms?

Energy

The step of the Generalist Intervention Model is critical for accountability, in that one must prove that his or her interventions have been effective. a. Evaluation b. Implementation c. Follow-up d. Assessment

Evaluation

"When things were going well in life, what was different?" is an example of ________ questions used to explore client strengths

Exception

All of the following were listed in the text as traps to avoid by using critical thinking except: a. Absence of skeptical peer review b. Outward appearance of science c. Extensive analysis of data d. Wishful thinking

Extensive analysis of data

A generalist practitioner performing the role of guides a group experience

Facilitator

Organizations may implicitly refer to religious values in their mission statement, have weaker connections to religious institutions, hold few, if any, expectations regarding the faith commitments of board and staff members, and vary in their pursuit of support from religious communities

Faith-background

T/F/: Questions used during the engagement phase should be closed-ended

False

T/F: . In the planning step of the planned-change process, primary goals should be established before translating problems into needs

False

T/F: Child maltreatment involves neglect only.

False

T/F: Facts that have been written or said about cultural values and traits should be considered hypotheses

False

T/F: Follow-up is the last phase of crisis intervention

False

T/F: In social work practice, supervision and consultation are generally synonymous terms

False

T/F: In systems theory, a "system" is a set of elements that are arranged in a random, irregular, and unpredictable pattern

False

T/F: More families are likely to be affected by treatment providers than by case managers.

False

T/F: Objectives are specific regarding what is to be done and how success will be measured

False

T/F: Partialization involves breaking down agency services into discrete units

False

T/F: Skills for working directly with families lie somewhere between the mezzo and macro levels of practice.

False

T/F: Social justice is defined as distribution of resources in a fair and equitable manner.

False

T/F: Social workers do not need to take into account impacts of the social environment as much when assessing a family as opposed to assessing an individual

False

T/F: Spirituality implies membership in a spiritual organization with customs, traditions, and structure.

False

T/F: The Generalist Intervention Model involves only the macro system as a target of change.

False

T/F: The action system is the individual who initiates the planned change process

False

T/F: The authors of the text prefer the term "problem-solving" approach, as opposed to planned change

False

T/F: The critical thinking method described in the text is called the Triple C approach.

False

T/F: The dynamic concept in the systems model refers to people with exuberant personalities.

False

T/F: The ecological perspective is much more useful for social work than systems theory

False

T/F: The fact that a client, family, or other group being assessed belongs to a particular ethnic group should be immaterial during the assessment process

False

T/F: The family preservation philosophy promotes keeping maltreated children in the home at all costs

False

T/F: The section of the Personal Responsibility and Work Opportunity Reconciliation Act that permits faith-based serviced providers to retain their religious autonomy is entitled "Faith Initiative"

False

T/F: The two factors involved in resiliency are risk factors and vulnerability factors.

False

T/F: When doing a community assessment, you should avoid talking to extremely vocal community members whom others feel complain all the time.

False

T/F: When pursuing an oral contract with a client, there should be no written record of the agreement

False

T/F: Workers should avoid using confrontation in the problem-solving process at all costs

False

T/F: Output is the energy, information, or communication flow received from other systems.

False- Input

T/F: Political ideology refers to people's status or ranking in society with respect to such standards as relative wealth, power, prestige, educational level, or family background

False-- Class

T/F: Ecomaps and genograms are used primarily to assess community needs.

Fase-- family needs

Which ethnic groups are more likely to accept fatalism?

First Nation and HispanicThe Self Determination Movement is founded on all of the following principles except:

Sharing rather than acquiring material goods is more characteristic of:

First Nations People

Case management assessment must concern itself with all of the following except:

Follow- up

__________ is the term used to describe situations where groups have the illusion of agreement but have really failed to carefully consider their decisions

Groupthink

The family recovery process regarding working with alcoholics and other substance abusers suggests all of the following except:

Growth and change can take place only if the substance-abusing members takes part

The fourth step in the assessment phase of the Generalist Intervention Model is:

Identify client strengths

________ is the actual "doing" of social work

Implementation

Which of the following is considered a task role?

Information Seeker

Individuals having difficulties relating to each other fall in what problem category?

Interpersonal conflict

All of the following are self-help groups except:

National Alliance of Mental Illness

Curanderos and medicine men are examples of:

Natural helpers

The highlight in the text regarding the Internet called the general guidelines: a. Netiquette b. Web Manners c. Interguide d. Rules of the Road

Netiquette

___________ is the longer-term result of putting extreme limitations upon or discriminating against some designated group

Oppression

The community assessment model that actively involves those community members who will benefit from change is described in the text as:

Participatory research

An evaluation conducted by one's peers that assesses the actions taken by an individual is called:

Peer review

The final phase in the five-step crisis intervention process proposed in the text is:

Planning for future crises

_______ is a type of psychotherapy where the worker uses play, a natural means by which children express themselves, to facilitate communication.

Play therapy

_____ involves efforts to change policies in legislative, agency, and community settings, whether by establishing new policies, improving existing ones, or defeating the policy initiatives of other people

Policy practice

Improving an agency's service might be an appropriate focus for:

Program Consultation

The manual suggested in the text as a basic reference guide for good writing is entitled:

Publication Manual of the American Psychological Association

First Nations non-interference could be considered a logical extension of social work's value of client _________

Self-determinatinon

The NASW Code of Ethics includes all of the following concepts regarding ethical responsibilities to clients except:

Social Welfare

_______ in the macro social environment are values and beliefs held by people in the social environment that are strong enough to influence people's activities, including how government is structured or restricted

Social forces

A(n) ________ is an example of how a group's interaction can be assessed and visually pictured.

Sociogram

Which of the following statements is true?

Sometimes conflict is necessary for macro-system changes

The Self Determination Movement is founded on all of the following principles except:

Supervision

All of the following were listed in the text as a valuable source of information on community resources except:

Target links

Permanency planning is defined as which of the following?

The process of establishing a long-term placement plan within a reasonable time frame in the event that placement with the family is not deemed possible

Participatory Action

The specialized type of research that is based on the belief that it is important to work directly with those who are affected by a situation and involve them in the

Human Rights

The term involves the premise that all people, regardless of race, culture, or national origin, are entitled to basic rights and treatment

As substance use proceeds over time, _______ is the term used to refer to how more and more of the substance is needed to reach the same level of mood alteration. a. Tolerance b. Withdrawal c. Physiological dependence d. Dependence

Tolerance

The ecological term of__________ is defined as the active, dynamic interactions and communication people have with others in their environment.

Transactions

A client system can be a large organization

True

Parents' failing to instruct their children to brush their teeth or take them to the dentist could fall under medical neglect should the child develop cavities and/or toothaches.

True

T/F: "The client will improve her communication skills" is an example of a clear, measurable objective.

True

T/F: A disadvantage of using client satisfaction questionnaires is their potential for misuse

True

T/F: A key component in the harm reduction approach to treating alcohol abuse is choice

True

T/F: According to the figure regarding how to be streetwise, one of the most effective weapons against crime is alertness to you're situation

True

T/F: Assessing how much at risk a child is for potential maltreatment is the protective services worker's responsibility

True

T/F: Assessment is a continuous activity in social work.

True

T/F: Before choosing to work on a designated problem with a client, a worker should determine that she or he and the client are realistically able to do something about it

True

T/F: Clarity is one of the criteria for a good objective

True

T/F: Client self-assessments should not be sent through the mail to the client prior to a scheduled appointment.

True

T/F: Crisis intervention is often more directive than that assumed in other approaches to generalist practice

True

T/F: Each dimension of the assessment phase of the Generalist Intervention Model focuses on the clients' problems and strengths

True

T/F: Emphasizing strengths can be used to convey your respect to clients.

True

T/F: Formulating a group for lobbying a state legislature to provide more funds for day care is an example of assessment in mezzo practice

True

T/F: Generalist social work practitioners must think in terms of needed changes beyond the individual client system

True

T/F: In the macro social environment, political forces are values and beliefs held by people in the social environment that are strong enough to influence people's activities, including how government is structured or restricted

True

T/F: In the process of planning strategies, you need to evaluate the pros and cons of each

True

T/F: Interface is the point where interaction between an individual and the environment takes place

True

T/F: It is always best to conduct the engagement process in your office.

True

T/F: One aspect of decreased power for older adults involves labor force participation.

True

T/F: One of the major purposes for formulating objectives is to provide a means for measuring whether they've been attained or not

True

T/F: One of the pitfalls to critical thinking described in the text is the reliance on personal experience and testimonial

True

T/F: One reason why knowledge of social work research is important for social workers is that it can help practitioners become more effective in their practice.

True

T/F: Resource enhancement is one of the dimensions in planning upon which goals are frequently based for families in risk management

True

T/F: Self-determination is an important variable in culturally competent social work practice.

True

T/F: Social workers may work with disaster survivors for years after the disaster is over.

True

T/F: Substance abuse might be regarded as less problematic than substance dependence

True

T/F: The National Association of Social Workers' Code of Ethics includes the social workers ethical responsibility to colleagues.

True

T/F: The basic formula for delegating responsibility in an action step involves specifying who, why, and where

True

T/F: The contract is the final substep in the planning process

True

T/F: There are other reasons for making home visits than doing assessments.

True

T/F: When assembling a task group, members of oppressed groups must be fully involved in decisions that affect them

True

T/F: When working with older adults, you should connect clients with other older people to provide mutual support and education

True

The DSM-5 defines substance disorders as a cluster of cognitive, behavioral, and physiological symptoms resulting from continued used of the substance even after experiencing notable resultant problems

Use

The first step in the planning process is to:

Work with your client

The _______ strives to help the client function independently by facilitating interpersonal relationships. a. Case manager b. Enabler c. Facilitator d. All of the above

a. Case manager

Which of the following is (are) true about being alert, streetwise, and safe while making home visits? a. Communicate visually that you are a calm, confident individual b. Never trust your instincts c. Make certain you have plenty of money along with you so that you can give it to people who ask for it on the street d. All of the above

a. Communicate visually that you are a calm, confident individual

When preparing for ethnographic interviewing, one should utilize which of the following concepts listed in the text? a. Descriptors b. Probing questions c. Restatement d. Self-disclosure

a. Descriptors

_______ involves being in tune with how a client feels and conveying to that client that you understand. a. Empathy b. Warmth c. Genuineness d. Connectedness

a. Empathy

_____ means social workers should use the approaches and interventions in their practice that research has determined are effective. a. Evidence-based practice b. Practice-informed research c. Research-informed practice d. Policy practice

a. Evidence-based practice

An attitude of "what will be, will be" is typical of: a. Fatalism b. Noninterference c. Self-disclosure d. Caveats

a. Fatalism

It is typical in group development for the most conflict to occur during the stage. a. First b. Second c. Third d. Fourth

a. First

Noninterference is very important to which of the following groups? a. First Nations b. Hispanic c. Asian American d. African American

a. First Nations

Reduced importance of time is especially prevalent with which of the following groups? a. First Nations b. Hispanic c. Asian American d. African American

a. First Nations

______ represents the culmination of the planning step in the planned change process. a. Formalizing a contract b. Termination c. Intervention d. Developing standards

a. Formalizing a contract

Jan has just gotten a new job as a nurse's aide. She seems happy and expresses her glee to her social worker, Dorothy, at their last session together. What should Dorothy say? a. I am so happy for you and delighted that you have found something that really interests you. You really look excited. b. You are happy now but I worry about how you will get along after our sessions are over. This has been an important part of your life and I would think you might miss it. Many others have. c. Let's talk about how you're feeling about the ending of our relationship. I feel a bit blue that we won't be seeing each other every week.

a. I am so happy for you and delighted that you have found something that really interests you. You really look excited.

The factor we think is responsible for causing behaviors, reactions, or events is called the: a. Independent variable b. Generalized variable c. Dependent variable

a. Independent variable

_______ force in assessing the risk that a child will be maltreated involves the type and severity of maltreatment that is occurring in the home. a. Maltreatment b. Child c. Parent d. Family

a. Maltreatment

Deliberate action on behalf of a client or decision-making about what's best for a client with the intentional overriding of what the client wants to do or how the client prefers to be treated is called: a. Paternalism b. Self-determination c. Relative confidentiality d. Privilege

a. Paternalism

When prioritizing problems, you decide that the most significant problem is that there is no health delivery service in the targeted area. People are not getting health care because there is none. You begin initiating an entire health program with facilities to be set up in the area where the care is needed. This is an example of a: a. Prevention intervention b. Systemic interference c. Mezzo adjustment d. Stratification classification

a. Prevention Intervention

The NASW ethical responsibility to clients that recognizes each individual's right to make his or her own decisionsis:

a. Self-determination

Self-disclosure: a. Should always relate in some way to the client's feelings or situation b. Should be used for the worker's own benefit as well as the client's c. Should be very detailed and complex d. Should always be avoided

a. Should always relate in some way to the client's feelings or situation

Good writing suggestions include all of the following except: a. Use abbreviations as much as possible, as it will take less time to write and less time to read b. Write exactly what you mean c. Distinguish verified facts and your impression of the facts d. Be concise

a. Use abbreviations as much as possible, as it will take less time to write and less time to read

Barriers to attentive listening in the intent of the communication include: a. Vagueness b. Phones Ringing c. Others talking d. Children acting out

a. Vagueness

refers to the extent to which you are measuring what you think you are measuring a. Validity b. Reliability c. Baseline d. Generalizability

a. Validity

Susan appears distraught and anxious at the beginning of the next-to-last session. She states that she really does not feel that she has made much progress in her work with Mark, and wonders aloud whether this has all been a waste of time. Now Mark is confused. What might he say? a. You seem pretty upset today. I wonder what's going on. b. We have accomplished a great deal together, and I wonder how you can say we haven't made much progress. c. Susan, something is troubling you today. I sense that you may be reacting to the ending of our sessions. A common reaction to termination is to be fearful of the future. People often question whether they've accomplished anything. Perhaps you are a bit angry with me. Do any of these strike a chord with you?

a. You seem pretty upset today. I wonder what's going on.

When working with Asian American clients: a. You should attempt to work through the father when planning interventions b. Paraphrasing should be used frequently c. Group situations are the most effective d. You should keep in mind that they view time asstastic

a. You should attempt to work through the father when planning interventions

All of the following demographic variables were listed in the text as often important when assembling a task group except: a. Gender balance b. Health c. Sociocultural factors d. Age

a. health

According to the NASW Code of Ethics, social workers' ethical responsibilities as professionals include the following topic areas:

all of the above

_________ is the privacy principle that refers to restricting the type of information that is put into the record and the period of time over which the record can be retained. a. Anonymity b. Abridgment c. Confidentiality d. Access

b. Abridgment

________ is a method of providing services whereby a professional social worker assesses the needs of a client and/or the client's family, and advocates for a package of multiple services to meet the specific client's complex needs. a. Advocacy b. Case management c. Facilitation d. Brokering

b. Case management

The "force" that involves the maltreated child's personal characteristics in risk assessment is _________ force. a. Maltreatment b. Child c. Parent d. Family

b. Child

According to the text, which of the following is a belief held by Hispanics? a. Individualism is always considered an asset b. Children owe a debt to the family

b. Children owe a debt to the family

The following is (are) true about contracts: a. Writing a contract is the first phase of the planning step in the planned change process b. Contracts written by workers and clients are not legal documents c. A purchase-of-service agreement is not considered a contract d. a and b only

b. Contracts written by workers and clients are not legal documents

The text cited all of the following suggestions that workers can do to help clients maintain and generalize changes except: a. Helping clients build confidence in their own abilities b. Creating artificial consequences rather than using naturally occurring ones c. Using multiple situations and settings when helping members learn new behaviors d. Helping members confront future problems by teaching them a problem-solving process

b. Creating artificial consequences rather than using naturally occurring ones

Which of the following factors should be considered when using confrontation? a. Use it as often as possible to motivate the client b. Demonstrate respect for the client throughout the confrontation c. Use "you" statements during the confrontation d. All of these are correct

b. Demonstrate respect for the client throughout the confrontation

The Council on Social Work Education requires which of the following competency areas? a. Forensic social work b. Diversity c. Adoption d. Spirituality

b. Diversity

T/F: Compliance from the client is a goal in the harm reduction approach.

b. False

Maintaining a relatively stable, constant state of equilibrium or balance is the definition of the concept in systems theory. a. Dynamic b. Homeostasis c. Equifinality d. Input

b. Homeostasis

All of the following are among the communication barriers to attentive listening cited in the text except: a. Environmental b. Impact c. Intent d. Perceptual

b. Impact

The following is an example of the "conditions" portion of an ideal objective: a. Earl will enhance and maintain eye-hand coordination b. Participating in a crafts activity hour offered four times each week c. Attending three out of four times each week (75 percent of the time) d. None of the above

b. Participating in a crafts activity hour offered four times each week

_______ is the alternate explanation for program outcomes when people are merely interacting to new things.

b. Reactance

The first step in conceptualizing an ethical dilemma is: a. Investigate the variables involved b. Recognize the problem c. Get feedback from others d. Appraise what values apply to the dilemma

b. Recognize the problem

In a well-written objective, the _________ component involves what the client is to do in order to attain the objective. a. Conditions b. Standard level of performance c. Performance d. Communication

b. Standard level of performance

_____ is defined in the text as the process of overseeing, directing, coordinating, enhancing, and evaluating the on-the-job performance of workers for whom the person is responsible. a. Consultation b. Supervision c. Case management d. Organization

b. Supervision

Which of the following is true regarding distancing during interviews? a. Europeans and North Americans usually prefer several feet beyond arm's length. b. The English prefer greater distance than Europeans and North Americans. c. Most Latin people prefer more distance than Europeans and North Americans. d. People from the Middle East prefer the farthest distance than any of the above.

b. The English prefer greater distance than Europeans and North Americans.

The first step in disaster intervention, according to the text, is triage. Triage is defined as: a. Bringing the client to the hospital for medical care b. The quick assessment of severity and scope of need c. Engaging the client in psychotherapy to address the trauma associated with the disaster d. Talking with the client about things outside the disaster to keep his or her mind off of the event so as to help him or her calm down

b. The quick assessment of severity and scope of need

Pacing the interview is a type of_________ -initiated silence. a. Client b. Therapeutic worker c. Negative worker d. Conflict

b. Therapeutic worker

The formula for actions steps is: a. You + client = success b. Who-what-when c. Why-how-when d. How + effort = completion

b. Who-what-when

A generalist practitioner performing the role of _______ steps forward and speaks out on behalf of clients in order to promote fair and equitable treatment or gain needed resources. a. Case manager b. Broker c. Advocate d. Facilitator

c. Advocate

Which of the following is (are) true regarding physical child abuse? a. There is often a fine line between physical abuse and parental discipline b. Definitions of physical abuse are nationally uniform c. All definitions of physical abuse focus on the intent as well as the potential or actual harm done to the child d. All of the above

c. All definitions of physical abuse focus on the intent as well as the potential or actual harm done to the child

According to Hasenfeld, the first step in the program development process is: a. Marshal support for program development b. Solicit the financial resources you need to initiate the program c. Articulate the problem, and translate it into what clients need d. Describe the purpose (or overall goal) of the proposed program

c. Articulate the problem, and translate it into what clients need

Having the necessary skills and abilities to perform work with clients effectively is the core value of the NASW Code of Ethics entitled: a. Social justice b. Dignity and worth of the person c. Competence d. Importance of human relationships

c. Competence

__________ is the privacy principle that refers to the client's right to see what and how information is being recorded a. Anonymity b. Abridgment c. Confidentiality d. Access

c. Confidentiality

The social work value of________ is an important variable in culturally competent practice because clients must be confident that their choices have precedence in deciding whether and to what to agree. a. Self-determination b. Confidentiality c. Constancy d. Agreeability

c. Constancy

All of the following were listed in Chapter 8 as suggestions in which cultural competence can be applied to our evaluation efforts except: a. It may be better to allow respondents to check all cultural/racial groups with which they identify to avoid forced choices b. Ensure that all questions are gender neutral and not biased toward the life experiences of any particular group c. Do not ask questions about respondents' sexual orientation as some respondents will be afraid to answer correctly d. Avoid unnecessary emphasis on problems with oppressed populations

c. Do not ask questions about respondents' sexual orientation as some respondents will be afraid to answer correctly

The systems theory concept of _____ is defined as many different means to the same end. a. Dynamic b. Homeostasis c. Equifinality d. Input

c. Equafinality

The ________ in social work practice helps group members resolve conflicts or other dissension in the group. a. Mediator b. Broker c. Facilitator d. Educator

c. Facilitator

Which of the following is not true about establishing goals? a. Goals provide direction and continuity in the helping process b. Goals validate the client's concerns c. Goals are selected by the worker d. Goals serve as outcome criteria in evaluation

c. Goals are selected by the worker

In the __________ stage of the Generalist Intervention Model, interventions such as family preservation would likely be considered inappropriate by many Asian families. a. Planning b. Evaluation c. Implementation d. Assessment

c. Implementation

Process-recording: a. Is very brief and concise b. Only includes direct quotes—no thoughts or comments c. Is used primarily for students in internships d. All of the above

c. Is used primarily for students in internships

All of the following are principles of case management except: a. Individualization of services b. Fostering autonomy c. Limited progressiveness d. Continuity of care

c. Limited progressiveness

Which of the following is NOT true about general systems theory? a. Major terms include system, homeostasis, and equifinality b. The concept of social environment is grounded in systems theory c. Major terms include person-in-environment, interface, and adaptation d. It refers to living, dynamic interactions

c. Major terms include person-in-environment, interface, and adaptation

Most deliberative bodies make decisions by: a. Consensus b. Compromise c. Majority d. Individual

c. Majority

_________ is a recording format that records everything that takes place in an interview, including what was said and the worker's impressions and comments. a. Process recording b. Progress notes c. Narrative recording d. Problem-oriented recording

c. Narrative recording

______________ summarize(s) the main issues addressed, plans developed, and results achieved with a client during the intervention process. a. Process recording b. Progress notes c. Narrative recording d. Problem-oriented recording

c. Narrative recording

involve(s) using a specified format to list problems and another related format to note progress made toward their solutions. a. Process recording b. Progress notes c. Narrative recording d. Problem-oriented recording

c. Narrative recording

_______ is defined as translating what you think the client is feeling into words. a. Clarification b. Simple encouragement c. Reflective responding d. Rephrasing

c. Reflective responding

_________ are people who are forced from their country because of human rights violations against them. a. Immigrants b. Migrants c. Refugees d. Illegal immigrants

c. Refugees

Which of the following curriculum areas is required for baccalaureate accreditation by the Council on Social Work Education? a. Mental health b. Corrections c. Research d. Forensics

c. Research

Which of the following would be considered a treatment group? a. Multidisciplinary team b. Social action group c. Support group d. Case conference

c. Support group

The following is true about oral contracts: a. Oral contracts do not need to be nearly as clear as written contracts b. Oral contracts differ significantly from written contracts regarding the types of issues they address c. The intent of oral contracts is to clearly identify all objectives and responsibilities in the planning process

c. The intent of oral contracts is to clearly identify all objectives and responsibilities in the planning process

Which of the following is not a component of case management?

conflagration

Which of the following is true? a. African Americans are over-represented in some private outpatient populations b. African Americans are under-represented in inpatient populations c. African Americans are less likely than whites to use the emergency room for mental health treatment d. African Americans receive incorrect diagnoses more frequently than whites

d. African Americans receive incorrect diagnoses more frequently than whites

According to the NASW Code of Ethics, the following is (are) true about social workers' ethical responsibilities to colleagues: a. Social workers should respect and work cooperatively with colleagues b. Social workers should hold confidential information conveyed by colleagues about practice situations c. Social workers should refer clients to other professionals when the others have knowledge and skills necessary for making effective progress with clients d. All of the above

d. All of the above

Cognitive approaches are often more helpful in working with: a. First Nations People b. Hispanics c. Asian Americans d. All of the above

d. All of the above

Social work fields of practice include _______ social work. a. Forensic b. Occupational c. Police d. All of the above

d. All of the above

The NASW Code of Ethics addresses the social workers ethical responsibilities to: a. Society b. Clients c. Colleagues d. All of the above

d. All of the above

The NASW Code of Ethics includes the following topic area(s) regarding ethical responsibilities to colleagues: a. Impairment of colleagues b. Incompetence of colleagues c. Unethical conduct of colleagues d. All of the above

d. All of the above

To develop your computer abilities, it was recommended that you develop some degree of proficiency in which of the following areas? a. Developing and using web pages b. Learning to use graphics and presentation software c. Virus protection d. All of the above

d. All of the above

Which of the following is (are) a category of information that might be gathered to produce a community needs assessment? a. Demographic factors b. Social service organizations c. Communication systems d. All of the above

d. All of the above

When using parliamentary procedures, primary motions include all of the following except: a. Main motions b. Incidental motions c. Adjourning the group d. Amendments

d. Amendments

If a client questions the competence of a worker, the worker can respond by doing any of the following except: a. Conveying a sense of organization and purpose b. Relying on relationship-building skills c. Asking the client a question d. Being surprised that the client would question your competence

d. Being surprised that the client would question your competence

Congress (1999) makes which of the following suggestions for determining whether a potential dual relationship is appropriate or ethical? a. Affirm the responsibility of the client to avoid even the possibility of the most vulnerable persons involved. b. Do not discuss with colleagues the advisability of developing a dual relationship. c. Examine the risk of exploitation and harm to the most powerful person. d. Clearly define the nature of the dual relationship involved.

d. Clearly define the nature of the dual relationship involved.

Social workers' ethical responsibilities in practice settings include the fact that social workers should record information as accurately and adequately as possible in a timely manner. This is stated under the content heading of: a. Supervision and consultation b. Education and training c. Performance evaluation d. Client records

d. Client records

Which of the following is not included in the techniques described in the text regarding the harm reduction approach to addiction? a. Express empathy b. Avoid argumentation c. Roll with resistance d. Encourage codependency

d. Encourage codependency

All of the following occur during the planning phase of the Generalist Intervention Model except: a. Prioritizing problems b. Formalizing a contract c. Translating problems into needs d. Identifying client strengths

d. Identifying client strengths

All of the following are true of a systems approach except: a. It views problems as being interrelated with all other aspects of the system b. It refers to living, dynamic interactions c. It maintains that systems constantly interact with each other d. It assumes a broader perspective than the ecological approach

d. It assumes a broader perspective than the ecological approach

Which of the following is not a special issue the text offers to consider when working with people having a different national origin than that of the social worker's? a. Learning about the U.S. system b. Linkages with the ethnic community c. Maintaining ties with the country of origin d. Making an effort to ensure the client becomes a dual citizen of the U.S. and his or her country of origin

d. Making an effort to ensure the client becomes a dual citizen of the U.S. and his or her country of origin201. Assessment is a continuous activity in social work.

_____ is defined as stating what the client is saying but using different words. a. Clarification b. Simple encouragement c. Reflective responding d. Rephrasing

d. Rephrasing

Allowing one vocal member who feels strongly about an issue to make choices for the entire group is most characteristic of: a. Averaging of individual opinions b. Consensus c. Persuasion by a recognized expert d. Rule by an individual

d. Rule by an individual

The next-to-last step in the Generalist Intervention Model is: a. Evaluation b. Implementation c. Follow-up d. Termination

d. Termination

Which of the following is true regarding interviewing? a. A worker sitting behind a desk with the client sitting in front of the desk implies informality and warmth. b. Workers should always have their desks to the wall so they are able to turn their chair and talk to the client without the desk between them. c. On the formal/informal continuum, it is always best to be more formal. d. The extent of formality in body positioning often relates to personal style.

d. The extent of formality in body positioning often relates to personal style.

The NASW Code of Ethics section on social workers' ethical responsibilities to the social work profession includes the following section(s): a. Integrity of the profession b. Evaluation and research c. Administration d. a and b only

d. a and b only

Assertiveness training typically uses to help group members develop and use new skills. a. Coaching b. Confrontation c. Modeling d. a and c

d. a and c

Confidentiality involves which of the following? a. Workers should not solicit unnecessary information b. Workers should inform clients about the limitations of confidentiality with respect to agency policy c. Workers should expend substantial effort safekeeping confidential information d. all of the above

d. all of the above

Single-subject designs can be called by other names including:

d. all of the above

Treatment conferences are also referred to as: a. Staffings b. Multidisciplinary team conferences c. Interdisciplinary team meetings d. All of the above

d. all of the above

Which of the following aspects should be considered during assessment in generalist practice? a.Mezzo b.Macro dimensions of a client's situation c.Human diversity d. all of the above

d. all of the above

Which of the following is (are) a factor(s) in the composition of a group a. Age b. Gender c. Education d. All of the above

d. all of the above

When prioritizing problems, you should focus on problems that fulfill which of the following criteria? a. The client and worker must agree as to where the problem stands in the prioritized list b. The problem can be clearly defined in understandable terms c. The problem should be realistically possible to remedy d. b and c only

d. b and c only

Which of the following is (are) true about assessment? a. The client may or may not be integrally involved b. It always involves making judgments d. a and b only

d. both a. and b. only

The text cites several basic tasks practitioners should undertake while working with disaster survivors, the loved ones of victims, and others traumatized by the event. All of the following are listed except

Responding

_______ refers to the process where in the ethnic values, behaviors, and rituals that clients hold from their traditional culture change over time and integrate with the values, behaviors, and rituals of the majority or host culture

Acculturation

The step in the Generalist Intervention Model occurs in both task and treatment groups as members seek to understand the purpose of the group, the needs and potential contributions of members, and their commitment to the group

Assessment

The _______ in a group is usually the one who says "Yes, but..." to all ideas

Blocker

All of the following are highly structured techniques used by groups to conduct business except: a. Parliamentary procedure b. Robert's' Rules of Order c. Use of motions and amendments d. Nominal group

d. Nominal group

You see an advertisement for a new program which claims a high rate of success in treating anorexia (an eating disorder). The only people admitted to the program are those who have been through a battery of tests and interviews. All candidates are evaluated on their motivation to change and only those with the highest motivation are admitted to the program. What might explain the very positive outcomes claimed by this program?

Creaming

Regarding treatment groups, which of the following is accurate?

They help clients resolve problems

T/F: A heterogeneous group has members with similar problems and personalities

False

T/F: A treatment conference summary should only include your specific plans and goals

False

T/F: According to parliamentary procedure, a member states "point of information" if he/she feels that the group has strayed in their debate

False

T/F: According to the NASW Code of Ethics, social workers may use disputes between other colleagues and their employer if it improves their status.

False

T/F: All intake forms are very brief and straightforward, not lengthy and detailed

False

T/F: Case managers do not provide direct services to clients

False

T/F: Child maltreatment occurs within the family because one or two parents intentionally decide to be mean to their children

False

T/F: Client satisfaction questionnaires are designed to be used as a baseline before the interview begins

False

T/F: Duncan, a social worker, watches late night television just so he can tell the dirtiest jokes at work the next day. He thinks he is ever so clever. He enjoys the guffaws of some of his fellow co-workers, most of whom are men. He ignores the scornful scowls he sometimes gets from Virginia and Anne after telling some of his best ones. Duncan passes these latter responses off. He thinks to himself, "What's wrong with those old women. Don't they have a sense of humor?" This is the ethical thing to do

False

T/F: Filibustering is calling for an immediate vote on an issue

False

T/F: In program consultation, the focus is on a specific client

False

T/F: In the United States, the number of people in poverty, which increased in the 60s and 70s, has now started to decrease

False

T/F: In treatment groups, practitioners seldom meet each member during the planning stage

False

T/F: It is unlikely that you will be part of some program's development

False

T/F: Once a client has been referred to another agency, you should sever all contact with the client

False

T/F: Power issues seldom exist within groups

False

T/F: Single subject designs generally cannot be used with multiple baselines

False

T/F: The ability of any random individual to accomplish things is typically greater than that of a group

False

T/F: To be an effective social worker, you should think of society as a melting pot

False

T/F: United States and Israeli immigration policy is basically identical

False

T/F: Validity and reliability mean essentially the same thing

False

T/F: When developing an agenda for a meeting, it is always best to keep the names of the persons submitting the items anonymously

False

T/F: Home visits should be made as convenient as possible for the worker, usually during nine-to-five office hours

False- should be as convenient for family

In program planning, a _________ is a systematic assessment of the resources needed to accomplish a specified objective, and concurrent evaluation of an organization's existing and anticipated capabilities for providing those resources

Feasibility study

Which of the following is true regarding home visits?

Home visits should be scheduled at the client's convenience

_______ is the goal in risk management treatment during the planning stage where family members are taught how to empathize and verbalize their feelings

Interactive nurturing

The Tuscaloosa School Rec Club was having difficulty choosing an activity to mark the end of the high school year. Jocko, the captain of the football team and a respected student, argued forcefully that the club should donate money to the school to purchase a new scoreboard. Other members of the group were reluctant to express their opinions for fear of appearing to oppose Jocko's suggestion. When no one spoke up, Jocko then said, "Well, then it's settled. I'll tell the principal and the coach." This is an example of what approach to decision making?

Rule by an individual

Informal resource systems that include groups or units with which clients are naturally involved are called:

Social networks

The NASW Code of Ethics ethical standards include all of the following major categories except:

Social workers' ethical responsibilities to law enforcement

Which of the following is not a task group

Socialization group

T/F: A disadvantage of written contracts is that clients may feel pressured into signing

True

T/F: A service plan can also be called a case plan

True

T/F: According to the NASW Code of Ethics, when personal problems begin to interfere with competent professional performance, social workers should seek appropriate consultation and help.

True

T/F: An important way in which the worker can help a client at termination is to ensure that the topic of termination is addressed early in the relationship, preferably at the beginning

True

T/F: Before the interview begins, its time frame should be clearly specified.

True

T/F: Caseloads over about 30 begin to reduce the effectiveness and quality of services provided by case managers.

True

T/F: Equifinality refers to the fact that there are many different means to the same end

True

T/F: Facial expressions can be used to reinforce what is said verbally and corroborate the fact that you mean what you say

True

T/F: Filial piety means a devotion to and complicate with parental and familial authority.

True

T/F: First Nations People do not self-disclose as readily as some other ethnic groups

True

T/F: Generally, a clients system's sense of loss is directly related to the extent to which the relationship focused on personal problems as opposed to environmental issues

True

T/F: Generally, standardized forms minimize the need to do narrative recording

True

T/F: Intake involves the procedures used by social agencies to make the initial contacts with clients productive and helpful

True

T/F: Memos can be used to document for the record your own performance

True

T/F: Multidisciplinary service is typical in case management

True

T/F: Policy in its simplest form might be thought of as rules

True

T/F: Process analysis can be used to help an agency improve service by looking at ways in which service is provided

True

T/F: Separate-but-equal school systems were outlawed by a Supreme Court decision in 1954

True

T/F: Social workers may engage in organized action, including the formation of and participation in labor unions, to improve services to clients and working conditions

True

T/F: Sociograms are useful in assessing children's interactional patterns in groups

True

T/F: Spirituality involves people's membership in spiritual beliefs concerning the origin, character, and reason for begin, usually based on the existence of some higher power or powers

True

T/F: Target-problem scaling is used to help measure whether specific problems have changed in severity or seriousness over some time period

True

T/F: Task-acheivement scaling is especially useful for situations in which there is limited contact between worker and client

True

T/F: The foundation for generalist practice always involves knowledge, skills, and value

True

T/F: Treatment conferences can include relatives of the client

True

T/F: Ultimately, the goal at termination is to empower the client system

True

T/F: We empower clients when we help them develop the ability to solve their own crises

True

T/F: When terminating a session, it is important to give the client an idea of how much time is left prior to the ending time

True

T/F: When using the brainstorming approach, the evaluation phase closely follows the idea-generating phase

True

T/F: Workers should avoid conflicts of interest such as those between a worker's personal interests and her professional responsibility

True

T/F: You must always get the client's explicit permission to digitally record a session

True

T/F:Advocates champion the tights of others

True

T/F:Program evaluation should be accomplished in such a fashion that it does not interfere with giving service to clients

True

T/F:Whistle-blowing is usually risky

True

Which of the following is true regarding brokering? a. Maintaining familiarity with eligibility criteria is the easiest of the tasks for a social work broker b. Most often in generalist social work, a social worker's only role is that of a broker c. Once a resource is identified, the broker connects the client to that resource through a referral d. The role of broker in social work is fairly recent in social work literature

c. Once a resource is identified, the broker connects the client to that resource through a referral

Which of the following examples would be considered a clear, measurable objective? a. The client will improve her communication skills b. The client's son will behave better c. The client will become less depressed d. None of the above

d. None of the above