Principles of Management - C483 - Chapter 18
anticipating and preparing for an uncertain future. It implies being a leader and creating the future you want
Proactive change means _____________________________. It is a change effort that is initiated before a performance gap has occurred
unfreezing
Realizing that current practices are inappropriate and that new behavior must be enacted is a required stage for managing resistance called ____.
Motivating people to change often requires three basic stages
_____________________: unfreezing (breaking from the old ways of doing things), moving (instituting the change), and refreezing (reinforcing and supporting the new ways).
talent, knowledge, skills, and good work habits
According to Jim Collins, Level 1 of the Level 5 hierarchy will have highly capable individuals. They can make productive contributions through ______________________.
Level 1
According to Jim Collins, a highly capable individual who makes productive contributions through talent, knowledge, skills, and good work habits is most likely to be categorized under _____ of the Level 5 hierarchy.
Level 5 Executive
According to Jim Collins, a person who builds enduring greatness through a paradoxical blend of personal humility and professional will can be categorized as a _______________.
competent manager
According to Jim Collins, a person who organizes people and resources toward the effective and efficient pursuit of predetermined objectives can be categorized as a(n) ________. In the Level 5 hierarchy, Level 3 is where managerial capabilities are required.
take the current industry structure and its future evolution as givens. They choose where to compete
Companies can try different strategic postures to prepare to compete in an uncertain future. ADAPTERS _________________________________.
management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently
In the unfreezing stage, ________________________. People must come to recognize that some of the past ways of thinking, feeling, and doing things are obsolete.
peak achievement, the ultimate contribution of a leader who can turn a good company into a great one.
LEVEL 5 executive has a leadership style that combines strong will and determination with personal humility. Level 5 leadership represents a ________________________
implementing control systems that support the change, applying corrective action when necessary, and reinforcing behaviors and performance that support the agenda
Refreezing means strengthening the new behaviors that support the change. Refreezing involves _________________________.
use force to make people comply with their wishes
Some managers apply punishment or the threat of punishment to those who resist change, which is called coercion. With this approach, managers _______________.
refreezing
The final step in managing resistance involves strengthening new behaviors that support a change and is referred to as ____.
strategic, structural, cultural, and individual
The step of MOVING to institute the change begins with establishing a vision of where the company is heading. The vision can be realized through ________________ change.
unfreezing, moving, and refreezing.
The three basic stages of motivating people to change within an organization are:
coercion
When managers apply punishment or the threat of punishment to those who resist change, it is called ____.
reactive change
Which of the following is a problem-driven change effort that occurs under pressure?
moving
Which of the following steps of motivating people to change begins with establishing a vision of where the company is heading?
adapters
_____ are companies that take the current industry structure and its evolution as givens and choose where to compete.
proactive
_____ change refers to a change effort that is initiated before a performance gap has occurred.
Reactive
_________ change means responding to pressure after a problem has arisen. It also implies being a follower.
