Project+

Which of the following are included in the project scope statement? a. Acceptance Criteria b. Key Deliverables c. Assumptions d. issue log template e. Resource Requirements

a. Acceptance Criteria b. Key Deliverables c. Assumptions

You have been promoted to project manager from your position as a member of the technical staff. Two of the other staff members on the project team have worked for the company longer and each feels that one of them should have been promoted first. Both of these staff members have requested to be transferred off the project team. You have spoken with each staff member to attempt to resolve the issue, but to no avail. Which action should you take next? A) Escalate the issue to upper management. B) Assign the two staff members to another project. C) Have a team-building session to boost the team's morale. D) Hire two new people for the technical staff. E) Have a face-to-face meeting with the entire team.

A) Escalate the issue to upper management.

Sam, the project manager, is working on a project where he has received a list of feedback/changes from the quality assurance team. After analysis of the feedback, he finds that the suggested changes are valid; however, their implementation may lead to a minor risk for the project and increase project budget. With this analysis, he obtains approval for the change from the Change Control Board. Which of the following project management documents should he update immediately? A) Issue log B) Scope management plan C) Scope baseline D) Lessons learned documents

A) Issue log

Kate Lewis, project manager at TXGlobal Construction Co., is managing a project to build a mansion for the Clark family. The architect tells Kate that the plan could be altered to include another bedroom and a larger garden at the same cost. Kate thinks the additions are a good idea because they are likely to add value to the Clarks' home. How should Kate approach these changes while ensuring that the Clarks' requirements are met? A) Kate should meet with the Clarks to gain their approval of the alteration and the added value. B) Kate should deny the architect's proposal, and continue with the initial scope. C) Kate should add the changes to the scope baseline because the change is a value addition and will not incur extra costs. D) Kate should begin procurement to obtain the resources to accommodate the changes.

A) Kate should meet with the Clarks to gain their approval of the alteration and the added value.

Your project has a CV of +8,000. Which statement is true about the project? A) The project is under budget by 8,000. B) The project is over budget by 8,000. C) The project is behind schedule. D) The project is ahead of schedule.

A) The project is under budget by 8,000.

You are the project manager for a large software development project. During the development stage, you find that three more software engineers are required to complete the project on time. The original project budget did not provide funding for these resources. You meet with the project sponsor regarding the additional resource requirements. The project sponsor verbally agrees to add these resources to the project, so you obtain three additional software engineers from an outside consulting firm. After two months, during project review meeting, the project sponsor mentions that he was unaware about the additional resource requirements. Which action should have taken to avoid this situation? A) You should have requested formal written approval from the project sponsor to add these resources. B) You should have sent an e-mail to the project sponsor and the project team members welcoming the new team members. C) You should have included documentation of this verbal approval for resources in your regular project status report. D) You should have adjusted the budget baseline of the project.

A) You should have requested formal written approval from the project sponsor to add these resources.

You are a project manager for a direct mail company. You have recently been assigned a project to migrate your existing mail-sorting software from the company's mainframe environment to a new platform that will provide enhanced functionality at a lower cost. The preliminary budget for the project has been approved, and the sponsor has notified you that the maintenance contract on the existing mainframe software is up for renewal in the last quarter of the year. The system must be implemented prior to the renewal date to ensure that cost is minimized and no additional payments for mainframe maintenance are incurred. Which constraint is the primary constraint for your project? A) time B) cost C) quality D) scope

A) time

Mike is manager of the WAM project, which has a budget at completion of $295,000. The project is currently 40 percent complete; however, it should have been 50 percent complete by now. Mike has spent $125,000 on the project, and management has asked him about its schedule performance. Which of these values best represents its schedule performance? A. .80 B. -$7,000 C. $17,500 D .94

A. .80

Given the following values: PV = 85, AC = 83, and EV = 81, what's the SPI? A. .95 B. -3 C. .98 D. -2

A. .95 SPI = EV/PV

You're manager of the GTX project, which has 10 active stakeholders. How many communication channels will be required for effective communication with the stakeholders? A. 45 B. 10 C. 2 D. 9

A. 45 the equation is n(n - 1)/2

Your project seems to have "faded away" over time and become a full-fledged ongoing operation. What type of project ending does this describe? A. Addition B. Extinction C. Integration D. Starvation

A. Addition

Midway through a project's execution, a sponsor tells the project manager to cancel the project. Which of the following actions should the project manager take? A. Begin an administrative closure process. B. Send a sponsor change request to the change control board. C. Notify the requester of the change. D. Call the project manager and request an immediate transfer to a new contract.

A. Begin an administrative closure process.

Ana is a project manager for her organization. She has been presented a set of documents that specifies the reasons for the project, justification for the project and how it fits in with the company objectives. Which of the following has she just received? A. Business case B. Project charter C. Deliverable D. Scope statement

A. Business Case

Which of the following calculates the longest path and controls the finish date of the project? A. CPM B. RACI C. PDM D. WBS

A. CPM

Which of the following processes documents formal acceptance of project work and hands over the completed product to the organization for ongoing maintenance and support? A. Closing B. Monitoring and controlling C. Executing D. Planning

A. Closing

Metroil Inc. has set up a tool for stakeholders and departments to view key performance indicators specific to individual projects including their overall performance, progress, and concerns. Which tool was provided? A. Dashboard B. Project management plan C. Issues log D. Action items list

A. Dashboard

Risk identification is the process of which of the following? A. Determining and documenting potential risk events on the project B. Quantifying the impact to the project of a potential risk event C. Defining the action to take in response to a risk event D. Assigning a probability that a particular risk event will occur

A. Determining and documenting potential risk events on the project.

Which of the following are the three types of project selection methods that are considered economic model methods? Choose all that apply. A. Discounted cash flow B. Cost-benefit analysis C. net present value D. Scoring model E. Internal rate of return F. Payback period

A. Discounted Cash Flow C. Net present value E. Internal rate of return

An ACD project is underway, and conflict has arisen between resource managers and project managers. What's the best method of avoiding staffing conflict between resource managers and project managers? A. Discover the facts regarding the issue and let the facts help define the solution. B. Ask one party to force their solution on the other party. C. Ask each of the parties to give up something to reach a solution. D. Discuss areas of agreement rather than areas of difference.

A. Discover the facts regard the issue and let the facts help define the solution

You were already working on a project when you inherited a second project from another manager. Since the addition of this project you are finding it difficult to keep track of the different teams' activities with the current system of informal meetings and summary reports. You have asked for a new set of written reports from each team member on both teams to be completed at certain points in each project and at specific time intervals. However, you are not receiving reports from all team members. Upon investigating the situation, you find that some members on the project you inherited are being told by team members from the other project that these reports are not necessary. What should you do to correct this situation? A. Document the reporting expectations and distribute them to all affected parties B. Officially reprimand the team members who are telling other team members that completing the reports are not necessary. C. hold an intra-team meeting and berate the team members that are not completing the reports. D. Give bonuses to those who complete their reports on time.

A. Document the reporting expectations and distribute them to all affected parties

Which of the following is defined as the value of the work completed to date? A. EV B. PV C. CPI D. AC

A. EV

Which of the following risk response strategies monitors the probability or impact of the risk event to assure benefits are realized? A. Enhance B. Accept C. Exploit D. Mitigate

A. Enhance

In which of the following type of contracts does the seller bear the most risk? A. Fixed-price B. Cost reimbursable C. Time-and-materials D. Cost reimbursable plus incentive

A. Fixed-price

During the planning process, a project scope document provides a description of the work necessary to complete a project. Which of the following components would be included in the project scope document? Each correct answer represents a complete solution. Choose all that apply. A. Key Performance Indicators (KPI) B. Detailed project objectives C. Project constraints D. Gantt Charts

A. KPIs B. Detail project objectives C. Project constraints

Sam, the project manager, is currently scheduled for one of his projects. Specifically, he is determining the project's milestones. Which of the following describes he differences between tasks and milestones? A. Milestones have zero duration, while tasks have a duration B. Milestones must have a duration, while tasks do not require a duration C. Only a single milestone should exist, but multiple tasks can exist. D. Milestones do not have any attributes, while tasks have several attributes.

A. Milestones have zero duration, while tasks have a duration

Which of the following comes under the economic model? Choose all that apply. A. NPV B. Constrained optimization C. IRR D. Discounted Cash Flow

A. NPV C. IRR D. Discounted Cash Flow

Which of the following are the three elements that represent the PMBOK Guide knowledge areas? A. Procurement B. Validation C. Vendor relationships D. Communications E. Human resources

A. Procurement D. Communications E. Human Resources

Which of the following includes business purpose, milestones, assumptions, and constraints? A. Project charter B. Procurement plan C. Statement of work D. Work breakdown structure

A. Project Charter

Who among the following is responsible for completing backlog items and establishing estimates for the work to fill the sprint period? A. Project team B. Scrum master C. Project stakeholder D. Product owner

A. Project Team

During the initiating phase, a project charter authorizes a project to begin. Which of the following elements are included in a project charter?Each correct answer represents a complete solution. Choose all that apply. A. Project objectives B. Problem statement C. Stakeholder identification D. Risk assessment

A. Project objectives B. Problem statement C. Stakeholder identification

You, as a project manager, report to the director of project management, and your team members report to their areas of responsibility (accounting, human resources, and IT). You have complete control of the project team's assignments once the project is underway. Which organizational structure does this scenario describe? Each correct answer represents a complete solution. Choose all that apply. A. Project-based B. Projectized C. Functional D. Weak Matrix

A. Project-based B. Projectized

As a project manager, which of the following are the important areas should you focus on when discussing performance with a team member? Each correct answer represents a complete solution. Choose all that apply. A. Reward superior performance. B. Specify performance expectations. C. Know about the team member's background. D. Identify inadequate performance behaviors.

A. Reward superior performance. B. Specify performance expectations. D. Identify inadequate performance behaviors.

Which of the following documents helps in risk identification? A. Risk Breakdown Structure (RBS) B. Scope Statement C. Project charter D. Contingency Plan

A. Risk Breakdown Structure (RBS)

Sally, a project manager, finds that some of the uncertain events are impacting her project, as they were not tracked and planned. What could have been used to avoid this? A. Risk register B. Scope management plan C. Communication plan

A. Risk Register

Which of the following includes final project acceptance criteria? A. Scope statement B. Project charter C. Procurement plan D. Integration plan

A. Scope Statement

What are the steps required in constructing a project schedule?Each correct answer represents a complete solution. Choose all that apply. A. Set quality gates. B. Determine the critical path. C. Establish the governance process. D. Determine task durations including only start date.

A. Set quality gates B. Determine the critical path. C. Establish the governance process.

Which of the following activities are related to a project's closing process?Each correct answer represents a complete solution. Choose all that apply. A. Signing off project documents B. Archiving of project documents C. Review of lessons learned D. Identifying project plan variances

A. Signing off project documents B. Archiving of project documents C. Review of lessons learned

In which of the following organizations has the project manager majority of power? A. Strong matrix B. Adhoc C. Balanced matrix D. Functional

A. Strong Matrix

Robert is business analyst for his organization, and he has gathered and documented requirements for a new project solution. The stakeholders have agreed through informal communication that Robert has successfully captured the necessary solution requirements and have signed off on them. What does their sign-off represent to Robert? A. That the stakeholders agree the requirements are accurate and complete. B. That the stakeholders agree the requirements are constrained by time, cost, and quality. C. That his work is done. D. That the project can now be launched.

A. That the stakeholders agree the requirements are accurate and complete.

During project execution, a manager carries out an earned value measurement and determines that the CPI is 1.2 and the SPI is .75. What do these figures indicate? A. The project is under planned cost and behind schedule. B. The project is under planned cost and ahead of schedule. C. The project is over planned cost and ahead of schedule. D. The project is over planned cost and behind schedule.

A. The project is under planned cost and behind schedule

All of the following are true regarding dashboards except for which one? A. They document work expected to be completed during the next reporting period. B. They usually have indicators such as red-yellow-green for a quick, at-a-glance status check. C. They are a type of performance report. D. They are a type of status report

A. They document work expected to be completed during the next reporting period.

You have been assigned as a project manager for your company. You need to create a work breakdown structure for your project. What will you use to accomplish the task? Each correct answer represents a complete solution. Choose all that apply. A. Tree structure diagram B. Process diagram C. Scatter diagram D. Outline form

A. Tree structure diagram D. Outline Form

Andrea is a project manager. She hsa been aligned with a major e-learning project and must work with cross-functional teams that span the globe. She needs to meet the entire team to brief them on their tasks. As much as she would like an in-person meeting with the team, she schedules a virtual meeting with all team members. Which of the following are vallid statements? A. Virtual meetings are simpler to schedule and less time-consuming B. Virtual meetings negate the need to travel C. Virtual meetings can be expensive D. In-person meetings would not be possible in this scenario

A. Virtual meetings are simpler to schedule and less time-consuming B. Virtual meetings negate the need to travel D. In-person meetings would not be possible in this scenario

A project is characterized as: A. a temporary endeavor to create a unique product or service B. a planned activity to accomplish a task that has not been previously undertaken C. A group of activities that perform some ongoing function and are managed collectively D. a group of related activities that obtain a specific business objective

A. a temporary endeavor to create a unique product or service

The actual cost of completing the project is $5,000 and the earned value of the project is $8,500. What will be the project's CPI? A. 0.5 B 1.7 C .65 D1.5

B 1.7

matthew is determining the durations of the tasks in the project. He is using the three-point estimation technique to accomplish this requirement. He finds the following durations for Task 1A: Most likely (tM) - 26 Days Optimistic (tO) - 20 Days Pessimistic (tP) - 28 days Now he has to calculate the duration of the task by using beta distribution. Which of the following values will he find as the estimated duration of this task? A. 12.33 B. 25.33 C. 24.66 D. 50.66

B 25.33 tE= (tO + 4tM =tP) / 6

After she is assigned to manage a project, Nancy is told that she can obtain templates, best practices, and lessons learned from the Project Management Office (PMO). Which option best categorizes the PMO? A) Unsupportive B) Supportive C) Directive D) Controlling

B) Supportive

Kristen Smith, a project manager, just received approval and acceptance of a software development project that was completed, tested, and submitted to the customer. In the meeting with the customer and the project sponsor, the customer praised the quality of the product. Kristen schedules a project closure meeting with her team members to announce customer acceptance of the final product. Which of the following topics will NOT be covered in the closure meeting? A) The possibilities of acquiring more projects from the same customer in future B) The achievements during the project lifecycle and new technology that could be added to the company's portfolio in future to gain further improved results C) The possibilities of improvement in the process to prevent similar roadblocks in future projects D) The roadblocks faced during the project lifecycle

B) The achievements during the project lifecycle and new technology that could be added to the company's portfolio in future to gain further improved results

You organization has been awarded a contract. Under the terms of the contract, your company will supply the buyer with equipment components. The contract stipulates that if you are unable to deliver the components on time, there will be a $100,000 penalty. If there is a 30% probability that you will not deliver the components on time, what is the expected value associated with this risk? A. $20,000 B. $30,000 C. $35,000 D. $40,000

B. $30,000

Given the following values PV = 85, AC = 83, and EV = 81, what's the SV? A. .98 B. -4 C. .95 D. -2

B. -4 SV= EV - PV

A. A-B-D-F-G B. A-B-D-G C. A-C-D-G D. A-E-F-G

B. A-B-D-G

You've identified a new risk in your project that will likely cause serious delays to your project completion date. What should you first do with the newly identified risk? A. Ask the project team and subject matter experts to perform quantitative risk analysis to confirm the impact of the risk event. B. Add the risk event to the project's risk register along with any additional information you've discovered about the risk C. Ask for additional funds to be added to the projects contingency reserve to pay for labor to offset the delay the risk will cause. D. Alert management to the delays the risk will likely cause the project schedule

B. Add the risk event to the project's risk register, along with any additional information you've discovered about the risk.

Which of the following describes responsibilities of a project sponsor? A. Negotiate support from key stakeholders B. All of these C. Provide or obtain financial resources D. Monitor the delivery of major milestones E. Run interference and remove roadblocks

B. All of These

You are the project manager for a large ERP implementation project. You are identifying potential risks for your project. Which technique would you NOT use? A. Delphi technique B. Benchmarking C. Brainstorming D. interviewing

B. Benchmarking

Two of your team members are in conflict over a project module assigned to them. You've told them to work together to find a mutually beneficial solution. Which of the following conflict resolution techniques will your team members follow to do so? A. Confronting B. Compromise C. Competition D. Avoidance

B. Compromise

Which of the following is the portion of a project charter that restricts the actions of a project team? A. Milestone B. Constraint C. Assumption D. Risk

B. Constraint

Which element of your project's scope document lists certain resources that will be available only during the months of April through September while the project moves forward? A. Assumptions B. Constraints C. Product description D. Deliverables

B. Constraints

During the budgeting process, you might set aside a certain amount of funds to cover the cost of possible adverse project events. What are these funds known? A. Appraisal costs B. Contingency reserves C. Prevention costs D. Management reserves

B. Contingency Reserves

Which of the following is a measure of project cost efficiency? A. Actual cost (AC) B. Cost performance index (CPI) C. Budgeted cost of work scheduled (BCWS) D. Cost variance (CV)

B. Cost Performance Index (CPI)

All the following describe a kickoff meeting except for which one? A. Questions and answers help clarify project objectives and expectations of stakeholders, and are a good opportunity to engage team members in the project. B. Develop the statement of work and obtain a signature on the project charter. C. It's ideal if the project sponsor can attend the meeting and describe her/his goals and expectations first hand. D. A roles and responsibilities overview describes how each team member will interact during the project. The project manager will describe her/his role at the first team meeting rather than the kickoff meeting.

B. Develop the statement of work and obtain a signature on the project charter

This technique is used for monitoring and controlling project costs, compares what was received or produced to what was spent. A. BAC B. EVM C. ETC D. EAC

B. EVM

when meeting with a client with cultural differences before the inception of a project, which of the following communication channels would allow a project manager to best understand the customer and retain more of the customer's attention? A. Voice conferencing B. Face-to-face meetings C. video conferencing D. Social Media

B. Face-to-face meetings

Crashing and fast tracking a schedule includes which of the following?Each correct answer represents a complete solution. Choose all that apply. A. Estimating the scheduled value of the project activities B. Increasing the cost for the project C. Performing multiple tasks in parallel D. Performing a re-baseline of the project schedule E. Adding more resources to the critical path tasks

B. Increase the cost for the project. C. Performing multiple tasks in parallel E. Adding more resources to the critical path tasks

A project manager has identified uncertain events during the executing phase. Where should this be reported? A. Risk trigger B. Issue log C. Project scope statement D. Communication plan

B. Issue Log

As a project manager, your project has failed to meet the stakeholders needs and expectations. What is the most likely cause? A. Lack of technology barrier B. Lack of planning C. Lack of Cost D. Lack of quality

B. Lack of planning

Which of the following is defined by the type of work being performed, and one activity is dependent on another activity? A. Internal Dependency B. Mandatory dependency C. Discretionary dependency D. External dependency

B. Mandatory Dependency

Your team has started to settle into day-to-day interactions and everyone is comfortable with their team positions. You begin to make decisions jointly, and team members show mutual respect for each other. Which stage of team development does this scenario represent? A. Storming B. Norming C. Performing D. Forming

B. Norming

Which of the following types of communication is described under the category of informal communication? A. Project kickoff meetings B. Phone calls C. Written status reports D. Team status meetings

B. Phone Calls

In which of the following process groups is work breakdown structure created? A. Monitoring and controlling B. Planning C. Initiating D. Executing

B. Planning

What will happen when a change control board approves a change request that would decrease a project's schedule by 30 days without altering its scope? A. Workload will decrease. B. Project cost will increase. C. Project quality will increase. D. The number of project resources will decrease.

B. Project cost will increase.

Mark works as a project manager in an organization. The company's management has instructed him to graphically represent roles and responsibilities of project team members. Which of the following graphics will Mark provide to management? A. Pareto Chart B. RACI Chart C. Line Chart D. Gantt Chart

B. RACI Chart

What are the EVM measurements for schedule variances? A. SV = (EV - AC) and SPI = (EV / AC) B. SV = (EV- PV) and SPI = (EV / PV) C. SV = (PV - EV) and SPI = (PV / EV) D. SV = (EV - BAC) and SPI = (EV / BAC)

B. SV = (EV - PV) and SPI = (EV / PV)

You're preparing some variance figures for your project, and you want to show the variance between a task is estimated progress and its actual progress. What variance formula should you use? A. SV = EV - AC B. SV = EV - PV C. SV = EV / AC D. SV = EV / PV

B. SV = EV - PV

You've been assigned as manager for a major IT project. Brett is the functional manager who will provide human resources for your development team; however, he's also supplying resources to other concurrent projects. You have a "dream-team" list of people you want on your team, but you're worried that other project managers may want these same people. What's the best way to approach Brett regarding the assignment of people to your project? A. Send Brett an email listing the resources you need and the start date for each resource. B. Schedule a meeting with Brett to discuss resources. Explain your project deliverables and the skill sets you need. C. Meet with Brett's boss to advise her that your project is critical. Provide her with the list of resources you need from Brett. D. Try to catch Brett just before a meeting he's headed to so that he will not have time to think up reasons to turn down part of your request.

B. Schedule a meeting with Brett to discuss resources. Explain your project deliverables and the skill sets you need.

You have been asked to add some changes in a project when it is in progress. Which of the following will have the largest effect? A. Time B. Scope C. Quality D. Budget

B. Scope

A project manager finds that one of the team members always listens to music during work hours. However, this activity of tea, member has not affected the performance in the project. Which of the following conflict resolution techniques should the project manager use under this scenario? A. Confronting B. Smoothing C. Compromising D. Forcing

B. Smoothing

Mark works as a project manager in an organization. He finds that two of his team members are in conflict over their project's database server configuration. Mark intervenes and tells them they both have good points, but server configuration will be decided during project planning. Both team members agree with this. What type of conflict resolution has Mark used in this instance? A. Avoiding B. Smoothing C. Forcing D. Compromising

B. Smoothing

Two project employees have been involved in several heated arguments. You reiterate the areas of agreement and avoid the areas of disagreement. This is an example of which type of conflict resolution technique? A. Forcing B. Smoothing C. Confronting D. Avoiding

B. Smoothing

Which process involves obtaining responses from vendors to complete project work, as documented in the SOW? A. Bidder conference B. solicitation C. vendor selection D. procurement planning

B. Solicitation

Which of the following is not true for critical path activities? A. The late finish is always the same as the early finish. B. The early start is always less than the later start. C. These activities are on the longest path on the network diagram. D. The float is zero

B. The early start is always less than the late start.

This risk response strategy defers liability to a third party. A. Mitigate B. Transfer C. Accept D. Avoid

B. Transfer

During project execution, you discover the need for an additional mid-level manager to coordinate a specific phase of the project. The need for this coordinating manager position was not anticipated, but now it must be implemented. It will involve adding a management layer between you and the team working on Phase B of the project. Which action would be appropriate? A) Modify the communications management plan. B) Restructure the entire project team. C) Call a face-to-face meeting for the entire project team to introduce the new team member. D) Have all e-mail from the Phase B team members routed through the new manager before it reaches you.

C) Call a face-to-face meeting for the entire project team to introduce the new team member.

You have been hired to take over management of a project that has been operating for six months. The project sponsor states there have been issues throughout the lifecycle of this project where the appropriate reports were not sent to stakeholders, and the appropriate stakeholders were not involved in meetings. Which of the following should you consult and possibly revise to resolve these issues? A) Organizational structure B) Project schedule C) Communications plan D) Human resource plan

C) Communications plan

Which of the following statements is FALSE regarding barriers to communication between two or more organizations where cultural differences exist? A) Cultural discrimination implies actions taken to exclude another group from being treated the same way as the "dominant" culture. B) Ethnocentrism is the belief that one's own culture is better than other cultures. C) Cultural prejudice can have both positive and negative implications for a cultural group. D) Stereotyping is an uneducated and oversimplified portrayal of another race, ethnic group, or culture.

C) Cultural prejudice can have both positive and negative implications for a cultural group.

You need to document stakeholder communication requirements in the communication plan. To do so, you have asked the stakeholders how often they expect to be updated on the project. Which facet of the communications requirements does this cover? A) Personal preferences B) Level of report detail C) Frequency D) Types of communication

C) Frequency

Two endeavors to construct two new buildings, a warehouse and an office, have been initiated. Similar materials will be used for constructing the buildings. Which of the statements regarding these endeavors is true? A) The endeavors are considered projects that are part of a portfolio. B) The endeavors are both unique and both considered projects. C) It cannot be determined with the information given whether the endeavors should be considered projects. D) Because the endeavors are not producing unique output, they cannot be considered projects.

C) It cannot be determined with the information given whether the endeavors should be considered projects.

Detailed risks are identified and analyzed during which of the following project phases? A) Controlling and monitoring phase B) Initiating phase C) Planning phase D) Executing phase

C) Planning phase

While working on a project, Linda needs a template for creating the project communication plan. From which one of the following project contributors should she acquire this template? A) Project steering committee B) Sponsor C) Project Management Office (PMO) D) Project coordinator

C) Project Management Office (PMO)

Ellen Brown, who is creating a storyboard for a web-based training, has walked over to the design analyst, David Moore, to ask several questions this morning. Although David patiently answers Ellen's questions, she would prefer not to disrupt his work. Which of the following communication methods would be the best for Ellen to continue asking her questions while not interrupting David? (Choose two.) A) Social media B) Faxing C) Text messaging D) E-mail

C) Text messaging D) E-mail

What is an important task that you should perform to track a project schedule? A) implementing a change control process B) analyzing scope creep C) using earned value analysis for quantitative verification of progress D) rescheduling

C) using earned value analysis for quantitative verification of progress

You're manager of the GHG project, which has a budget at completion of $456,000 and is expected to last one year. You're currently at month six of the project, though you've only completed 40 percent of the work. The actual project cost to date is $175,000. What's the project's cost variance? A. 1.04 B. There is no cost variance C. $7,400 D. -$45,600

C. $7,400

Which would not be included in your communication plan? A. A description of the format and details of the information to be distributed. B. Procedures for refining the communications management plan C. A description of the project management strategy used for the project D. Documentation of the flow of information, including which individuals will receive communication

C. A description of the project management strategy used for the project

Jane is manager of the GBB project for her company. A vendor has offered her a product with 10 percent discount if a company will order 100 units for the product. It's possible that the GBB project may need them, but their cost may be an issue. Jane documents the offer and tells the vendor she'll keep the offer in mind and continue with the project as planned. What risk response has been given in this project? A. Sharing B. Enhance C. Acceptance D. Exploiting

C. Acceptance

Which of the following conflict resolution techniques should a project manager employ when there's a minor conflict between several project team members that doesn't impact their project? A. Compromise B. Force C. Avoidance D. Confrontation

C. Avoidance

Which of the following tools determines whether the organizational goals are being achieved? A. Vendor knowledge base B. Collaboration tool C. Balanced score card D. KPP E. KPI

C. Balanced score card D. KPP E. KPI

The Cost Variance (CV) of a project is a negative value. What does the result indicate? A. The budget for the project is insufficient. B. Costs are less than budgeted. C. Costs are higher than originally planned for D. Costs are according to the budget

C. Costs are higher than originally planned for the project.

In your organization, you find that some of your project team members are having a conflict with each other. What will you do? A. Take the help from project sponsor to resolve the conflict. B. Avoid the conflict and keep focusing on the project. C. Encourage the team members to resolve the conflict. D. Terminate the project team members who are involved in the conflict

C. Encourage the team members to resolve the conflict.

In which of the following process groups is the dashboard information document produced? Choose all that apply. A. Initiating B. Planning C. Executing D. Monitoring and Controlling

C. Executing D. Monitoring and controlling

You've decided to allow two phases of a project to overlap. This is an example of what? A. Crashing B. Enhancing C. Fast-Tracking D. Optimizing

C. Fast-Tracking

In which of the following conflict resolution methods does one party win while ignoring the needs and concerns of the others? A. Smoothing B. Avoidance C. Force D. Compromise

C. Force

Which of the following is included in a communication plan? Choose all that apply. A. Constraint B. WBS C. Frequency D. Distribution list E. Change Request

C. Frequency D. Distribution List

Stuart, the project manager, has received feedback from the client. He realizes the client is making suggestions that are out of scope from the project scope statement. Stuart decides to initiate change requests. Which step should Stuart take first in course of raising change request? A. Communicate with the client about the change. B. Evaluate the impact of the change request, record justification C. Identify and document the change request D. Implement the change E. Communicate with the change control board about the change

C. Identify and document the change request

During which of the following project phases is a business case created? A. Monitoring and controlling B. Executing C. Initiating D. Planning

C. Initiating

Which of the following statements is FALSE with respect to the importance of building rapport through communication? A. It helps break the ice with new acquaintances. B. It helps create a positive connection with new or existing customers. C. It helps ensure that the customer will entrust future projects to the same team D. It helps in giving and receiving unbiased feedback.

C. It helps ensure that the customer will entrust future projects to the same team

Question 69 :You're a new project manager for your company. The previous project manager left abruptly. While reviewing your predecessor's last project, you find that the project scope document is poorly formulated and missing several key requirements. What's your next step? A. Add the new requirements to the scope document, and discuss it at the next project status meeting. B. Write up the additional requirements, and ask the sponsor to approve. C. Notify and meet with the sponsor. D. Ask that the project be killed.

C. Notify and meet with the sponsor

Which of the following uses weighted average to determine the project duration and forecast the project schedule with a high degree of reliability? A. Gantt B. PDM C. PERT D. SPI

C. PERT

Which of these documents authorizes a project to begin? A. Project Management Plan B. Statement of work C. Project Charter D. Project scope statement

C. Project Charter

What key meeting serves to introduce team members, review project goals and objectives, stakeholder expectations, and roles and responsibilities of team members? A. Project overview B. Project review C. Project kickoff D. Project status meeting

C. Project Kickoff

Which of the following will have the largest effect when there is an increase in the project scope, but the project schedule remains the same?Each correct answer represents a complete solution. Choose all that apply. A. Project milestone B. Project completion date C. Project quality D. Project cost

C. Project Quality D. Project Cost

Consider the following responsibilities: Time and duration estimates for the tasks Cost estimates for deliverables or other project work purchased from outside an organization Status updates on the progress of the tasks Dependencies related to the tasks Who is responsible for the above responsibilities? A. Project stakeholder B. Project coordinator C. Project team D. Project sponsor

C. Project Team

Which document is produced at the end of a project and reports final project outcomes? A. Lessons learned B. Final status report C. Project close report D. Post-mortem analysis

C. Project close report

Harry needs to record the probability and impact of an uncertain event. Where should this be recorded? A. Responsibility assignment matrix B. Procurement plan C.Risk register D. Risk trigger

C. Risk Register

With respect to risk mitigation which of the following statements is correct? A. Risk Mitigation is a process to decrease the risk to the client. B. Risk Mitigation is a process to decrease the risk to the sponsor C. Risk mitigation is a process to decrease the risk to the project D. Risk mitigation is a process to decrease the risk to the company

C. Risk mitigation is a process to decrease the risk to the project

Kelvin, a project manager, is working with a vendor who is not providing good quality products. However, the vendor states that he's meeting the quality standards given in the current contract. Which of the following documents is he talking about? A. RFI B. WBS C. SOW D. Business case

C. SOW

Which of the following is used by vendors to determine whether they are capable of producing the deliverables and to determine their interest in bidding on the project work? A. RFI B. WBS C. SOW D. PO

C. SOW

Question 44 :Your sponsor's lost interest in your current project and has focused all attention on a new one. The resources originally intended for your project are no longer provided to the project. What type of project ending does this describe? A. Extinction B. Integration C. Starvation D. Addition

C. Starvation

Question 67 :Why is it important to complete a formal project closure process?Each correct answer represents a complete solution. Choose all that apply. A. To gather additional scope requirements that need to be entered into the project scope statement B. To confirm that key stakeholder will work with all vendors in the future C. To confirm that contract was completed accurately and satisfactorily D. To confirm that the customer accepts the final deliverables

C. To confirm that contract was completed accurately and satisfactorily D. To confirm that the customer accepts the final deliverables

What's the purpose of a project manager issuing a RFP? A. To organize project planning B. To indicate project requirements and outline the type of work to be completed C. To request proposals from prospective sellers of products or services D. To determine all project work

C. To request proposals from prospective sellers of products or services

Which of the following includes business need for the project, project objectives, and project deliverables? A. Dashboard information B. Statement of work C. Requirements document D. Scope statement

C. requirements document

You are finalizing your project plan when you are notified by upper management that the personnel resources for your project will likely be cut. You need to determine how the personnel decrease will affect the project schedule. What tool would you use? A. Monte Carlo Analysis B. Delphi Technique C. Resource Leveling D. Decompositioning

C. resource leveling

Which of the following processes defines the process of estimating and controlling the budget to achieve the requirements of the project? A) Sprint planning B) Continuous process improvement C) Change management D) Cost management

D) Cost management

You are currently managing a project that requires several purchases, including networking hardware and cabling. While the project work is underway, the accounting department changes its method for submitting invoices to accounts payable. This change will affect the remaining purchases. Which project document should you revise to include this information? A) Procurement management plan B) Communication management plan C) Schedule management plan D) Cost management plan

D) Cost management plan

Nancy is working on a project in which she has procured a portion of development task from vendors. She has implemented contracts with the vendors to accomplish the project requirements. The vendors have completed the procurements needed, and Nancy has provided sign off on all the deliverables the vendors were supposed to deliver. Now Nancy needs to indicate that the procurements are complete. In which project phase is Nancy working? A) Executing B) Closing C) Planning D) Initiation

D) Initiation

Which of the following statements is FALSE about interproject dependency? A) It occurs when a project is dependent on the completion of another project's deliverables to be successful. B) Setting up interproject dependencies involves identifying the project's deliverables, defining them, and then setting up dependencies on those deliverables in other projects. C) It occurs when projects depend on each other's mutual contributions to meet the needs of the organization. D) Project interdependency does not relate to personnel sharing of human resources and knowledge exchange.

D) Project interdependency does not relate to personnel sharing of human resources and knowledge exchange.

David Hall, a project manager, needs to create a document that describes when the project is due for delivery, the tasks that constitute each deliverable, and the resources required to complete each deliverable on time. Which of the following documents is David creating? A) Project charter B) Status report C) WBS D) Project schedule

D) Project schedule

John Brown is a project manager for a new data center project. John needs to schedule a kick-off meeting to begin the project. Which of the following reasons does NOT justify holding this meeting? A) To inform team members of the project requirements and tasks involved. B) To establish a line of communication between team members and stakeholders. C) To get all team members acquainted with each other and their involvement. D) To establish individual accountability for each task.

D) To establish individual accountability for each task.

You are a project manager involved in a team-building process in a matrix organization. While team building, you need to consider the barriers to the process. What is a primary barrier to team building? A) sharing work ethics B) variations in schedule and budget C) difficulty in implementing training D) accountability of members to both functional and project managers

D) accountability of members to both functional and project managers

Your organization has been awarded a contract. Under the terms of the contract, your company will supply the buyer with equipment components. The contract stipulates that if you are unable to deliver the components on time, there will be a $200,000 penalty. If there is a 10% probability that you will not deliver the components on time, what is the expected value associated with this risk? A. $200,000 B. $180,000 C. $10,000 D. $20,000

D. $20,000

You know that the EV is 230, PV is 230, AC is 250, BAC is 260, and ETC is 30. What's the CPI? A. 3 B. 1 C. 280 D .92

D. .92 CPI = EV/AC

Your subject-matter expert tells you that her most likely estimate is 40 hours, pessimistic estimate is 65 hours, and optimistic estimate is 24 hours. What's the final three-point estimate? A. 129 hours B. 42 hours C.40 hours D. 43 hours

D. 43 Hours

Question 14 :Activity B on your network diagram has a most likely estimate of 8 days, a pessimistic estimate of 11 days, and an optimistic estimate of 6 days. What's the three-point estimate for this task, rounded to the nearest whole number? A. 6 days B. 11 days C. 25 days D. 8 days

D. 8 Days

You're a project manager of your organization. Marcy, a project team member, has identified an issue with a piece of hardware that could affect project implementation. What should you do with this hardware issue? A. Add the issue to the technical assessment log for resolution. B. Add the issue to the risk registers for resolution C. Add the issue to the project's WBS issue category. D. Add the issue to the project issue log for resolution.

D. Add the issue to the project issue log for resolution.

A stakeholder has requested a significant project change that will cause a 15 percent increase in the project budget and add six months to its schedule. As a project manager, you don't have the power to make this type of change decision. To whom should you forward the request? A. Project portfolio management board B. Project Sponsor C. Project stakeholder committee D. Change control board

D. Change control board

Historical information is an output of which process? A. Monitor and Control Project Work B. Develop Schedule C. Perform Integrated Change Control D. Close Project or Phase

D. Close Project or Phase

Which of the following plans includes the chart of account? A. Quality management B. Procurement management C. Risk Management D. Cost Management

D. Cost management

Your company manages projects for clients. Every new product and new release of an existing product is a major project. You have a task in the critical path that several resources can complete. You need to ensure that the best resource is allocated to complete the task. Which of the following resources would most likely suit the situation? A. Interproject resources B. Benched resources C. Shared Resources D. Dedicated resources

D. Dedicated resources

Which element is not a function of a scope management plan? A. Describing procedures for preparing a WBS B. Describing procedures for preparing a scope statement C. Describing how scope changes will be handled D. Describing deliverables' acceptance criteria

D. Describing deliverables' acceptance criteria

Which of the following represents the value of the work completed to date as compared to the budget? A. BAC B. AC C. PV D. EV

D. EV

All of the following are true regarding CPI except for which one? A. Performance indexes are primarily used to calculate performance efficiencies. B. The CPI formula is EV divided by AC. C. CPI is the most critical of all EVM measurements. D. If CPI is greater than 1, you've spent more money than anticipated at the measurement date.

D. If CPI is greater than 1, you've spent more money than anticipated at the measurement date.

A customer has sent a change request asking to alter the specifications of the product. As the project manager, ross discovers that implementing the changes will add two weeks to the project schedule. Which of the following actions should Ross take first? A. Refuse the customer because changes cannot be implemented this late in the project B/ Crash the schedule C. Consult with management before proceeding with the project. D. Inform the client of the impact of the change

D. Inform the client of the impact of the change

Which of the following is true concerning the project charter? A. It contains cost estimates for each task. B. It describes the project schedule. C. It lists the responsibilities of the project selection committee. D. It authorizes the start of the project work.

D. It authorizes the start of the project work.

A project manager, Gary, is working with project stakeholders on its requirements and examining how risks might affect their project. One of the stakeholders is confused about what constitutes project risk. Which of the following is the most accurate definition of project risk? A. It's an unknown event that can affect the project scope. B. It's an uncertain event or condition within the project execution. C. It's an uncertain event that can affect project costs. D. It's an uncertain event that can affect at least one project objective.

D. It's an uncertain event that can affect at least one project objective.

For which projects is the closing out procurements step performed? This task contains the radio buttons and checkboxes for options. A. It's performed in conjunction with administrative closure for all projects. B. It's performed for all projects. C. It's performed for canceled projects. D. It's performed for contractual projects.

D. It's performed for contractual projects.

Which of the following is an agreement that outlines specific performance criteria or other actions between two or more parties? A. PO B. SLA C. NDA D. MOU

D. MOU

Question 77 :During the midway of the project, you have been requested by the client to complete the project a week earlier than expected. What will be your next step? A. Update the project management plan according to new schedule. B. Ask the team to work overnight for completing the project. C. Implement the change. D. Obtain an approved change control document before changing the project schedule.

D. Obtain an approved change control document before changing the project schedule.

All of the following describes a model of communication exchange except for which one? A. Receivers decode the message and are responsible for understanding the information correctly. B. Senders are responsible for encoding the message and presenting it in such a way that the receiver can correctly understand it. C. The sender-message-receiver model, also known as the basic communication model, is how all communication exchange occurs. D. Only the sender has a responsibility in the communication exchange process. E. The message can take many forms including written, verbal, formal, and informal.

D. Only the sender has a responsibility in the communication exchange process

Which of the following project management tools is based on the 80/20 rule? A. Run chart B. Scatter diagram C. Gantt chart D. Pareto chart

D. Pareto chart

Who among the following writes the project charter and makes certain it is distributed to all the key stakeholders? A. Project sponsor B. Project scheduler C. Project coordinator D. Project manager

D. Project Manager

Which of the following describes the burn-down chart? A. Showing the relationship between the effects of problems and their causes B. Plotting two numerical variables on a chart to determine whether there is a correlation between them. C. Showing Milestones, deliverables, and all the activities of the project. D. Showing the remaining work effort for the sprint.

D. Showing the remaining work effort for the sprint.

While creating the project schedule for your current project, you have documented several discretionary dependencies. What are these dependencies also known as? A. Hard Logic B. Mandatory dependencies C. External dependencies D. Soft Logic

D. Soft Logic

You are coaching Mark, a junior project manager, on project management processes. Which of the following statements best defines the process of creating a work breakdown structure (WBS)? A. The logical listing of project activities required to complete project scope requirements for project stakeholders B. The hierarchically organized depiction of project organization, arranged so that work packages can be related to performing organizational units C. The hierarchical tabulation of physical assemblies, subassemblies, and components needed to fabricate a manufactured product D. The subdivision of project deliverables into smaller, more manageable components, until work and deliverables are defined at the "work package" level

D. The subdivision of project deliverables into smaller, more manageable components, until work and deliverables are defined at the "work package" level

Question 11 :Stakeholders suggest a change in the project plan document of a project. Which of the following should a project manager mandate to record changes in a project plan document so that the changes can be registered and tracked? A. Change request B. Issue log C. Quality metric D. Version control

D. Version Control

Your project team is comprised of team members from all over the world. You have noticed that a few team members rarely show dissension in a group setting, but will often privately express concerns over project decisions to you. What is causing this issue? A. Tech barrier B. Language barrier C. functional barrier D. cultural differences

D. cultural differences

All of the following describe types of project endings except for which one? A. Extinction B. Addition C. Starvation D. Integration E. Attrition

E. Attrition

You're manager of the NGQ project and are reviewing project team assignments. You've decided to use a RACI chart as your responsibility assignment matrix. What does RACI mean? A. Resource, action, communicate, informed B. Responsible, accountable, consulted, informed C. Responsible, accountable, communicate, informed D. Responsible, active, confirmed, inactive

Responsible, accountable, consulted, informed