PS2100 Week 1 Test
Bill works in the payroll department at Cooper Metals. He is responsible for ensuring employee paychecks are accurate. Most of Cooper's employees work irregular hours including occasional overtime, which makes his job even more challenging. When an employee believes his check is wrong, Bill is the first to hear about it. The resulting stress wears on him. What is the cause of Bill's stress?
Error visibility
John made the assumption that because Bill is good at inventory ordering, he will automatically be good at data entry. On what basis is John making this decision?
He is using the halo effect.
Chris made a snap judgment about why Charlie was late for work today. On what basis did Chris make his decision?
He made his decision through an instant evaluation determined without the benefit of any fact or experience
Chris made a snap judgment about why Charlie was late for work today. On what basis did Chris make his decision?
He made his decision through an instant evaluation determined without the benefit of any fact or experience.
Perceptual filters are those elements that describe which of the following?
Our attitudes about people and things.
In the decision-making model outlined in your textbook, what is the first step in making a decision?
Problem Recognition
Morgan has autonomy in her job. Which description defines the benefit she experiences from this autonomy?
The ability she has to perform her job independently with minimal supervision
Which of the following statements best describes the fallacy of division?
The assumption that what is true for the whole is true for each of the parts.
Which of the following statements best describes the fallacy of false cause (post hoc, ergo proper hoc)?
The assumption, that when one event precedes another, the first caused the second.
The physical work environment consists of which elements?
The building, layout, equipment, décor, and other structural elements in the workplace
The work pace variety involved in an employee's job is best described as which of the following?
The diversity or differences in the speed of work.
The mental work environment includes which elements?
The employee's aggregate perceptions of the work, managerial style, and coworker influences.
Which part of the head provides the most important in key nonverbal symbols
The eyes
What does concentration on a work task entail?
The fixing of close, undivided attention on the work task.
Which of the following statements best describes the fallacy of wishing it were so?
The ignoring or distorting of reality to hold onto assumptions.
The time duration involved in employees job is best described as which of the following
The length of time needed to complete one task
All of the following were errors made by scientific managers EXCEPT:
They failed to recognize the social needs of workers.
Which message channel is the least effective for delivering the maximum amount of the sender's message content
Third party
D task add to meet with him. Goes to his office arriving well before at the existing and chair that is as far from as best as possible D clocks in Glen to the head walks to his desk stand behind it and starts writing something in his palm top organizer what can you conclude about the formal relationship between Deacon dad from the nonverbal communication symbols involved
because a thority over ed and Ed is challenging that authority