Q's MGMT Midterm 2

Which team-building role encourages participation from teammates?

gatekeeper-expediter

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to

teamwork processes

hich of the following statements concerning network centrality is true?

A decentralized structure means members can communicate with anyone on the team.

Which of the following examples depicts someone acting in an individualistic role?

A.J. gives a hostile look to Arjun when she shares an idea.

Which result is required for a successful restructuring?

Employees are working in different ways.

What is the biggest weakness of a functional structure?

Employees do not communicate as well across functions as they do within functions.

Which of the following is true about competency in conflict resolution?

It can distinguish between desirable and undesirable conflict.

Anastasiya and Orville opened a large boutique named Stratus in Atlanta. Being the owners of the business, they decide the most important matters. All the rest of the decisions concerning products, finance, marketing, and personnel are carried out by the department heads, who have to act according to Anastasiya's and Orville's instructions and orders. Which of the following is true about Stratus?

It has a centralized system of decision making.

What is the main reason many organizations flatten their organizations?

It reduces costs and shows investors that the company is profitable.

How do teams differ from groups?

Members of teams interact with a specific task-related purpose in mind, whereas groups members do not.

Which of the following statements is true of span of control?

Narrow spans of control allow managers to be more interactive with employees.

_______ helps to determine the likelihood that the team can work together effectively into the future.

team viability

Which of the following statements concerning potency is not true?

Potency has a weak positive impact on team performance.

Which of the following examples, each occurring about midway through a project, demonstrates punctuated equilibrium?

Rosa and her teammates realize they need to quit messing around and get busy to meet their deadline.

Which of the following is true of an organization with a simple organizational structure?

The company chart is likely to be flat.

Which of the following is an enacted value rather than an espoused value?

The doctor believes exercise leads to good health and every year the doctor's office workers participate in their city's 5k charity run.

Which of the following types of teams generally requires a full-time commitment from team members?

a work team

Monitoring progress toward goals is a type of _________ process.

action

Kayshawn works for Healthy Insurance Network Team, often known simply as HINT, and has earned the nickname "Mr. HINT" because his values and personality match the company culture perfectly. Research findings suggest that Keyshawn is also likely to have:

all of these

Which of the following is a tactic designed to discourage adaptation to the organization's culture?

allowing anyone to become a member of the organization without meeting specific requirements

The more communication flows through fewer members of the team, the higher the degree of

centralization

The highest level of interaction and coordination among members is required in _________ interdependence.

comprehensive

Which of the following tactics is designed to encourage adaptation to the organization's culture?

constantly reminding newcomers that they are now part of a group and that this new group helps define who they are

Which of the following tends to be associated with a wide span of control?

decentralization in decision making

Which of the following reflects a bureaucratic structure?

formalization

What is the most basic bureaucratic structure?

functional

As organizations become larger, they tend to become more _________ in nature.

mechanistic

Jason, Lloyd, Halle, and Liz are team members in a world history class. They have been assigned the task of creating a digital timeline and related activities involving multiple programs. Jason and Halle worked very hard and created activities that worked well with the timeline. Lloyd and Liz, however, did not work as hard as they could and created activities with numerous errors. This resulted in none of the activities being usable with the timeline. The team's poor performance that was a result of Lloyd and Liz not doing their best can be termed as

motivational loss

Which of the following structures generally develop from companies with functional structures whose interests and goals become too diverse for that structure to handle?

multi-divisional

Which of the following supply the primary means of transmitting an organization's culture to its workforce?

observable artifacts

High _________ interdependence implies that team members depend on the performance of other team members for the rewards that they receive.

outcome

A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most exemplify?

project teams

The marketing team of C.G. Worldwide was asked to develop a marketing strategy for the Central Asian region. Members of the team were provided with all the information required to make good recommendations to the leader but failed to deliver due to their lack of insight and poor judgment. This indicates that the marketing team had low

staff validity

In a boundary-spanning process, the marketing team member who meets with someone from manufacturing to work out how a coupon might be integrated into the product-packaging materials is engaging in

task coordinator activities

In a project team at Marble Unified, team members focus on their specialities and what they do best. Members know exactly where they can go to get information when there are gaps in their knowledge, and this team produces synergistic results. This shows that the project team at Marble has an effective

transactive memory

When creating a mission statement, it should be evaluated using four criteria. Which of the following answer options is not one of those criteria?

transparency

Sigmund is about to go to work for Glamorous Future, a store that sells high-end cosmetic products. Glamorous is a small chain and currently has just three stores, all within 20 miles of each other in southern Florida. The type of organizational culture Sigmund is likely to encounter at Glamorous is one in which employees

get along well and share many of the same views, including admiration for the company founder.

Ahmed's Indestructible Brush Guards makes one product over and over again, a type of brush guard designed to fit on any lawn mower. The guards never change because the unique design fits all mowers. Given the nature of its business, Ahmed's should...

give each employee a specific task to perform.

ohn F. Kennedy's decision to go forward with the Bay of Pigs invasion of Cuba, NASA's decision to launch the space shuttle Challenger in unusually cold weather, and Enron's board of directors' decisions to ignore illegal accounting practices are famous examples of

groupthink

Talia is the northeast regional sales rep for Mountain Bike Tires 4 Less (MBT4L). Her territory includes a number of large chain stores and smaller bike shops that carry her company's bike tires. She has good personal relationships with many of the smaller shops, but she has been hearing from many of them that they are having trouble competing with the larger chains on price. In order to keep the smaller retailers happy, she offers extended payment terms on large orders. She told Bob of Bob's Bikes that he could take 120 days to pay on his latest order. Bertram works in the credit department at the MBT4L headquarters and is in charge of monitoring shipments and payments to the customers in Talia's region. When he sees that Bob's Bikes has not paid for their most recent order, he places their account on credit hold pending the receipt of payment. When Bob is unable to place a new order, he calls to complain to Talia who then calls and yells at Bertram for holding up one of her customers' orders. Bertram explains that Bob's Bikes' account is past due. Talia tells him that it is not past due because she offered extended terms. Bertram tells Talia that he had no knowledge of these special terms. The conflict between Talia and Bertram causes mistrust and resentment, and Bob's Bikes is caught in the middle. Eventually, Miguel, the VP of sales and marketing, is forced to intervene. Keeping the benefits of cross-training in mind, which approach should Miguel use to achieve improved communication and reduced friction between Talia and Bertram?

having Talia sit in Bertram's cubicle for half a day observing the demands of his job

Jakob, Nathan, and Ting are members of the marketing team at Wonderous Innovations, Incorporated (WII), and are responsible for generating ideas for new marketing strategies. Jakob has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client. All things being equal, Ting has the best record of making good recommendations to Tigran, the vice president of marketing. Nathan can make some good recommendations, but sometimes his recommendations are completely off base. Usually, Tigran pays careful attention to what Ting has to say, but he generally does not pay much attention to what Nathan proposes. In addition to Tigran, Ting has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget. Tigran's tendency to listen to Ting and ignore Nathan reflects which factor in effective decision making?

hierarchical sensitivity

KH Flames is the low-cost producer of one type of standard butane lighter. Given that it operates in a fairly stable environment, the company focuses on making its product as efficiently as possible. Which of the following approaches to organizational design is likely to be appropriate for KH Flames?

mechanistic

Which type of culture is political, where everyone is looking out for themselves?

mercenary

Jacques and Olga have both been assigned to a team to choose how to dispose of waste. Jacques has long believed the company should create its own waste disposal department, and Olga has long believed they should hire an outside vendor to handle it. They both cut each other off in meetings, refuse to listen to each other, and have made some people on the team choose sides and feel resentment toward other members. Jacques and Olga are on a team in the _________ stage of team development.

storming