Quickbooks Certification

Clients can see your requests by

opening the Requests tab in My Accountant. To ensure they don't miss anything, they can sort requests by the due date.

To access the Voided/deleted transactions tool...

select Accountant Tools and then Voided/deleted transactions.

Profit and Loss report

summarizes the financial activity associated with each income or expense account for a specific period of time. This will indicate whether your client is operating at a profit or a loss.

Balance Sheet

summarizes the financial position of a business at a single moment in time. It reflects whether the assets the business owns are enough to offset its liabilities and leave a net equity balance after the liabilities have been paid off.

Report to use: How much revenue is available to cover operating costs?

Profit and Loss Why:Total sales minus cost of goods sold (costs directly related to what your client is selling) gives you the gross profit for the specified period. This number represents what is available to cover other operating costs.

Who can use QuickBooks Bill Pay?

QuickBooks Bill Pay is available to clients using QuickBooks Online and the QuickBooks Online mobile app. The service is also available to accountant users using QuickBooks Online Accountant.

Accounts Payable (A/P) Aging Summary

Summarizes the status of unpaid bills and unapplied vendor credits

Which of the following statements are correct regarding management reports in QuickBooks Online? Select all that apply. A. You can export management reports in Word, PDF, and Excel format B. You can create custom reports at the same time as adding them to a management report C. You can add as many reports as needed to the package D. You can reorder the reports included in the package

C. You can add as many reports as needed to the package D. You can reorder the reports included in the package

Where would you go to enable account numbering in the chart of accounts? A. The Chart of accounts tab in Account and Settings B. The Customization option from Accountant Tools C. The Advanced tab in Account and Settings D. The Enable account numbers slider from the Chart of Accounts screen

C. The Advanced tab in Account and Settings

Which 2 QuickBooks Online billing options include a discount on QuickBooks Time? A. ProAdvisor discount B. Direct discount C. Revenue share

A. ProAdvisor discount B. Direct discount

Where can you go to import a customer list into QuickBooks Online? Select all that apply. A. Customer types, then select Import customers B. The Gear icon, then select Import data C. The Gear icon, then select Account and settings D. New customer, then select Import customers E. The down arrow by New customer, then select Import customers

B & E

One of your retail clients has had a store for about 2 years and, due to demand, is hoping to open a second store. They've asked you how much money they can afford to spend. Which report would you suggest they use? A. Profit and Loss report B. Balance Sheet report C. Expenses by Vendor Summary report D. Accounts Payable (A/P) report

B. Balance Sheet report

How could a client move funds from a savings account into a checking account? A. That kind of transaction can only be created and recorded by an accountant via Accountant Tools in QuickBooks Online Accountant B. By using the Transfer feature by selecting + New, then Transfer, and entering the details C. By using the Receive payment feature by selecting + New, then Receive payment and selecting Checking in the Deposit to field D. By navigating to the Banking center, selecting Add transfer, and entering the details

B. By using the Transfer feature by selecting + New, then Transfer, and entering the details

Which of the following changes can you carry out using the Reclassify transactions tool? Select all that apply. A. Correcting an insurance payment that has been miscategorized as an interest payment B. Changing the account that a product item has been assigned to C. Reclassifying a non-item transaction that's incorrectly posting to uncategorized income D. Changing the payment account for expenses

A & C

Starting from the Banking center, what would you select to begin disconnecting a bank account from QuickBooks Online? A. The Bank icon on the account tile B. The Gear icon C. The Pencil icon on the account tile D. The Go to bank register link

C. The Pencil icon on the account tile

Can tasks can't be marked as canceled?

No. Tasks can't be marked as canceled, but they can be removed from projects by selecting them from the work menu.

What should you do if you notice a duplicate transaction in the bank feed? A. Exclude the transaction B. Nothing. It's OK to have duplicate transactions in the bank feed because QuickBooks Online will ignore them during reconciliation C. Add an adjusting journal entry D. Nothing. QuickBooks Online will automatically detect and delete the duplicate transaction

A. Exclude the transaction

How to duplicate a Quickstart template

To do this, select the down arrow next to Create project and then select Duplicate.

The Transaction Journal report shows...

debits and credits for a transaction and provides a more focused view of amounts and accounts not visible from the transaction itself.

Which of the following options is NOT true regarding editing a chart of accounts? A. Account numbers can be up to 20 digits long B. All transactions are deleted from an account if you make it inactive C. Merging accounts isn't possible for all account types D. You can make an account active once it has been made inactive

B. All transactions are deleted from an account if you make it inactive

You need to add a gift basket with a collection of beauty products to your client's list of products and services. Which item type would you assign this to in QuickBooks Online? A. Service B. Non-inventory C. Bundle D. Inventory

C. Bundle

Which of these options is true about credit memos in QuickBooks Online? A. Credit memos are for refunding cash directly to the customer B. Credit memos aren't essential when customers pay in cash C. Credit memos reduce accounts receivable D. Credit memos need to be created and applied manually

C. Credit memos reduce accounts receivable

Where would you go to view a list of customer statements sent out in the current month? A. Customers center > Arrow next to New customer > View statements B. Gear icon > All lists > Customer statements C. Reports center > Statement List report D. + New > Statement > View all

C. Reports center > Statement List report

One of your e-commerce clients ordered far too many products in the build-up to the holiday season last winter. This left them with too much stock in January, and they had to offer discounts to shift the stock. Which report could help prevent them from making the same mistake again? A. Profit and Loss B. Expenses by Vendor Summary C. Sales by Product/Service Summary D. Sales by Customer Summary

C. Sales by Product/Service Summary

One of your clients asks you to give a new employee access to QuickBooks Online. The employee will be dealing with all aspects of the business, including payroll, but they shouldn't have any admin privileges. What user type should you choose when you add the employee? A. Company admin B. Primary admin C. Standard all access D. Standard limited access

C. Standard all access

What role would be most suited to a firm user who'll only be using QuickBooks Online Accountant to manage invoices? A. Company admin B. Standard all access C. Standard limited customers only D. Standard limited vendors only

C. Standard limited customers only

Can users with the right permissions in a client-paid subscription add QuickBooks Online Payroll or QuickBooks Time to their QuickBooks Online company? A. No. Only accountants from QuickBooks Online Accountants can add additional subscriptions to client companies B. No. For new QuickBooks Online products, they need to contact QuickBooks Online support C. Yes, by going to the Billing & subscription section in Account and Settings D. Yes, by selecting + New and then Subscriptions

C. Yes, by going to the Billing & subscription section in Account and Settings

The Filter feature in reports

Filter allows clients to configure a report to display only information that meets specific filter criteria.

Clients can view all the bills they've paid by...

ACH or paper in the Paid tab of the Bills center.

You can even customize a Transaction Journal report to...

add columns that show who created and/or last modified the transaction. This can help you identify whether a particular user is creating an error.

3 ways how clients can sign up to QuickBooks Bill Pay.

1. Signing up from the Bills tab 2. Signing up from within a Bill 3. Choosing a subscription plan

A client who pays for their QuickBooks Online subscription directly wants to upgrade their subscription level. Where in QuickBooks Online Accountant would you find the link to do this? A. In the Subscriptions and billing section, on the Accountant-billed subscriptions tab B. In the Clients menu from the left-hand navigation, under the Actions column C. In the Subscriptions and billing section, on the Client-billed subscriptions tab D. In the Accountant Tools panel, under Quick Links

C. In the Subscriptions and billing section, on the Client-billed subscriptions tab

Customer Balance Summary

Displays each customer with an open balance in Accounts Receivable and the open balance amount

Trial Balance

Displays the balance as of the report date for all balance sheet accounts and a summary of activity during the reporting period for income and expense accounts

Report to use: "Who owes me money?"

A/R Aging Summary (or Detail) Why:This report lists all customers who currently owe the client and how old their balances are. This helps clients prioritize which customer to contact to get outstanding payments from.

Vendor Balance Summary

Displays each vendor with an open balance in Accounts Payable and the open balance amount

Accounts Receivable (A/R) Aging Summary

Summarizes the status of unpaid invoices, unapplied payments received, and unapplied credit memos

What is the Undeposited Funds account (also called Payments to deposit)? The Undeposited Funds (or Payments to deposit) account is meant to be a _____________holding account that tracks payments received from customers that _____________been deposited to your client's bank account. Its main purpose is to make reconciliation easier by ___________________________________________________

temporary have not combining multiple transactions into a single record

The Accountant-billed subscriptions tab shows...

the subscription status and QuickBooks Online subscription level for the clients whose subscription costs you pay. Here, you can see the current estimated monthly total for each client's subscriptions

The Client-billed subscriptions tab shows...

the subscription status and QuickBooks Online subscription level of clients who pay their subscription costs directly to Intuit

Which feature in QuickBooks Online allows you to apply a refund to an existing or future bill? A. Delayed charge B. Vendor credit C. Delayed credit D. Credit memo

B. Vendor credit

Before you can close the books, you need to:

-Reconcile all bank and credit card accounts -Substantiate all balance sheet account balances (not just bank and credit card accounts). In other words, look for other accounts (for example, loan balances and asset values) on the balance sheet -Review the values on each row of the profit and loss report, and ensure they're correct for the period being reviewed

The Work menu

-accessible from the left-hand navigation of QuickBooks Online Accountant, allows you to create tasks and projects and assign them to yourself or your team members. -gives a bird's eye view of client requests and approaching deadlines so that you can better understand your team's capacity, manage their workload, and never miss a deadline.

Four Quickstart templates are available in QuickBooks Online Accountant:

1. Bi-weekly payroll 2. Client onboarding 3. Monthly bookkeeping 4. Yearly taxes To use any of these templates to create a project, select Create project from the Work menu.

When a client sets up QuickBooks Payments the first time, what are they prompted to do? Select all that apply. A. Provide personal information B. Provide tax information C. Provide business information D. Connect to their bank E. Set up user permissions

A, C, D

Report to use: How much do I owe my vendors?

A/P Aging Summary (or Detail) Why:This report lists all vendors with open balances and shows how old the balances are. This can help clients prioritize which vendor to pay first.

Which of the following statements is true about vendor credits in QuickBooks Online? A. Vendor credits can't be applied to a bill that has already been received B. Vendor credits post as a debit to decrease accounts payable C. A vendor credit can be linked to a cash refund when the cash is deposited D. Vendor credits post as a debit to increase accounts payable

B. Vendor credits post as a debit to decrease accounts payable

Report to use: How much is my inventory worth?

Inventory Valuation Summary (or Detail) Why:These reports show the book (purchase or cost) value of inventory items with quantity on hand. They can help clients understand which items comprise the most dollar value of their total inventory.

Inventory Valuation Summary

Lists each inventory item along with the SKU (stock keeping unit), quantity on hand, asset value, and calculated average cost per unit

Report to use: How do I determine what I've spent my money on?

Profit and Loss Why:It shows how much money was spent on each category and helps the business evaluate future spending.

Report to use: How much money did I make?

Profit and Loss Why:This report shows profitability and how much money was earned and spent on each category during the specified period. Clients can use it to evaluate how their business strategies are working.

Report to use: What are my top-selling and/or worst-selling products and services?

Report to use:Sales by Product/Service Summary (or Detail) Why:This report shows how many of each item on the products and services list were sold and gives details of the income they generated. They can help clients decide which products they should buy more of or which products to put on sale. It also helps to prevent clients from ordering too much stock.

Report to use: "Who are my top customers?"

Sales by Customer Summary (or Detail) Why:This report lists the client's customers and how much income they generated in the defined period. This can help identify other customers with the same buying trends. Clients can see their top customers by sorting the Customer Summary report by Total in descending order, as below. If your client wants more information about a particular customer's buying trends, they can run a Sales by Customer Detail report for the same period.

Report to use: If I show a profit, why isn't there any cash in the bank?

Statement of Cash Flows Why:It shows the cash flowing in and out of a business for a specific period and breaks down the source of cash received and spent. This can help a business identify whether it's generating more cash than it's using.

To get an overall view of financial information for a reporting period without looking at all the details, which report should you use?

Summary Example: If a client wanted to quickly see how each of their product and service items is performing, they would run a Sales by Product/Service Summary report.

The Group feature in reports

The Group feature allows clients to customize a report by grouping items by a selected criterion such as Class or Date.

While the Client List can give a quick glance at client subscription levels, you can find more details about clients' billing information from...

The Subscriptions and billing screen, accessible from the Gear icon in QuickBooks Online Accountant.

Report to use: Which vendors may also be classified as 1099 contractors?

Vendor Contact List Why:When customized to show the Track 1099 column, this report shows vendors and whether they've been classified as 1099 contractors. It's vital to verify and validate which vendors will or should be issued 1099s at the end of each calendar year.

The Billing details tab provides...

an overview and a monthly breakdown of your QuickBooks Online and QuickBooks Online Payroll subscription charges on behalf of your clients. You can also update your payment details, which we'll cover later in the lesson

Clients with a QuickBooks Online Plus subscription can create __________________ ungrouped tags and ________________ grouped tags distributed among up to 40 tag groups.

an unlimited number of 300

What does QuickBooks Bill Pay offer?

With QuickBooks Bill Pay, clients can streamline their accounts payable process by paying all their bills from QuickBooks Online. It also allows clients to schedule future payments—and to never miss a deadline or incur a late fee. Each time clients schedule a payment, they can choose the payment account and payment method. QuickBooks Bill Pay allows clients to send checks or ACH payments to vendors quickly and easily. Another benefit of Bill Pay is that vendors don't have to create a QuickBooks Bill Pay account to get paid. All they need to do is choose whether they want to get paid via check or they can enter their bank account information to receive payments automatically via ACH bank transfer.

Which of the following statements about QuickBooks Bill Pay are correct? Select all that apply. A. When you use QuickBooks Bill Pay, you can choose whether to pay a bill by ACH transfer or paper check B. You can connect a new bank/credit card to QuickBooks Online from the QuickBooks Bill Pay tool C. The first time you use a bank/credit card account with QuickBooks Bill Pay, you need to match it to the corresponding bank/credit card account in the chart of accounts D. You can configure QuickBooks Bill Pay to pay bills automatically when they're added to QuickBooks Online E. When you sign up for QuickBooks Bill Pay, you need to specify whether you want to pay bills by ACH transfer or paper check

A, B, C You can connect a new bank/credit card to QuickBooks Online from the QuickBooks Bill Pay tool. The first time you use a bank/credit card account with QuickBooks Bill Pay, you need to match it to the corresponding bank/credit card account in the chart of accounts. You can choose whether to pay a bill by ACH transfer or paper check.

Which of the following are benefits of using QuickBooks Time? Select all that apply. A. It offers easy access to timesheets anywhere B. It automates the 1099 filing process C. It allows administrators to schedule the work of the business D. It offers specific time-related reports E. It allows employees to manage each other's timesheets

A, C, D

How can QuickBooks Online users with email forwarding access send multiple bills or receipts in one email message? A. Add them as attachments B. Send them to an Admin user, who can send multiple items in a single email C. Add them to the body of the email D. Send them in separate emails

A. Add them as attachments

Which 2 of these common issues does the Pay down credit card feature help to resolve? A. Duplicate entries B. Payments categorized to the wrong account C. Payments being recorded as paid by check D. Payments being recorded as an expense on the balance sheet

A. Duplicate entries B. Payments categorized to the wrong account

Which of the options below does the Books review center help with? Select all that apply. A. Finding transactions with outstanding issues B. Reviewing business key metrics and trends C. Dealing with unreconciled accounts D. Running payroll E. Identifying discrepancies with accounts and starting balances F. Creating report packages

A. Finding transactions with outstanding issues C. Dealing with unreconciled accounts E. Identifying discrepancies with accounts and starting balances F. Creating report packages

When would you need to exclude some transactions from a bank feed? A. If the bank mistakenly imported a transaction more than once B. If the transaction was a personal expense that you didn't want to include in your accounts C. If the transactions in the bank feed matched those in the expense transactions D. If the transaction hadn't cleared the bank yet

A. If the bank mistakenly imported a transaction more than once

How can the Transaction journal report help you to identify the cause of any issues in a client's books? Select all that apply. A. It shows the credits and debits for each recorded transaction B. It shows which user recorded each transaction C. It shows whether any and which transactions have been voided or deleted D. It shows whether any and which transactions were changed after being recorded

A. It shows the credits and debits for each recorded transaction B. It shows which user recorded each transaction

Your client has been using the QuickBooks Online Mileage Tracker throughout the year. It's nearing year end and you're preparing the log for auto expense deduction. Which 3 of the tasks below should be completed to prepare the log for auto expense deductions at year end? A. Look for vehicle changes (bought or sold) B. View all the recorded trips, ensuring none are left unreviewed C. Set the dollar rate per mile manually D. Check the calculated mileage E. Reconcile the Reimbursable mileage account

A. Look for vehicle changes (bought or sold) B. View all the recorded trips, ensuring none are left unreviewed D. Check the calculated mileage

Which 3 of these can a Company admin user do in QuickBooks Online? Access the client's other products, such as QuickBooks Payroll and A. QuickBooks Payments B. Manage existing users C. Change the QuickBooks Online subscription D. Add new Primary admin users E. Change their user level to Primary admin

A. QuickBooks Payments B. Manage existing users C. Change the QuickBooks Online subscription

Your client needs a QuickBooks Online solution that includes tracking for: -Sales -Sales tax -Inventory What's the minimum subscription level in QuickBooks Online you'd recommend?

A. Self-Employed B. Simple Start C. Plus D. Advanced

Which of these does the Work menu in QuickBooks Online Accountant allow you to do? Select all that apply. A. Set up repeating projects for the same client that will occur on a regular basis B. Receive messages from clients in real time C. Filter tasks by client, team member, or project type D. Share your project dashboard with your clients

A. Set up repeating projects for the same client that will occur on a regular basis C. Filter tasks by client, team member, or project type

In which 4 of these situations would you use the Additional payments to deposit on a Deposit transaction? A. The client receives a refund from a tax agency and needs to record it to reduce the Tax Liability or Expense account B. The client receives a refund from a vendor and wants to record it directly against the associated expense account C. The client doesn't record income using sales transactions (invoices or sales receipts) and wants to record deposits directly to income accounts D. The client receives funds from loan proceeds or contributions of cash from owners E. The client receives a partial payment from a customer against an open invoice F. The client receives a deposit from a customer for future purchases

A. The client receives a refund from a tax agency and needs to record it to reduce the Tax Liability or Expense account B. The client receives a refund from a vendor and wants to record it directly against the associated expense account C. The client doesn't record income using sales transactions (invoices or sales receipts) and wants to record deposits directly to income accounts D. The client receives funds from loan proceeds or contributions of cash from owners

Where would you go to change the lead accountant assigned to a client? A. The filter icon in the header B. Edit client from the Actions column C. The QuickBooks icon next to the client's business name in the Clients menu D. The client's business name from the Clients menu

A. The filter icon in the header Selecting the Filter icon opens a popup. From here, select Edit leads to change the lead accountant assigned to a client.

You can find a variety of tools in Accountant Tools to support your year-end activities. These tools include:

A. Voided/deleted transactions B. Close books C. Reclassify transactions D. Write off invoices E. Prep for taxes

Which of the following statements about adding a new custom field in QuickBooks Online Plus are correct? Select all that apply. A. You can add the same custom field to sales forms and purchase orders B. You can add up to 3 custom fields to sales forms and purchases orders C. Custom fields are included on printed and emailed forms by default D. You can add a custom field to either sales forms or purchase orders, but not both E. You can add up to 12 custom fields to sales forms, but only 3 to purchase orders

A. You can add the same custom field to sales forms and purchase orders B. You can add up to 3 custom fields to sales forms and purchases orders

Which billing options allow clients to pay their QuickBooks Online subscription fees directly themselves? Select all that apply. A. ProAdvisor discount B. Revenue share C. Direct discount D. Only clients who sign up for QuickBooks Online themselves are billed directly

B & C

Which of these statements about estimates in QuickBooks Online Plus and Advanced are true? Select all that apply. A. Estimates are posting transactions B. Estimate data can be used to create a purchase order C. Estimate data can be used to create a vendor credit D. Estimate data can be used to create an invoice

B & D

Which of these statements about estimates in QuickBooks Online Plus and Advanced are true? Select all that apply. A. Estimates are posting transactions B. Estimate data can be used to create a purchase order C. Estimate data can be used to create a vendor credit D. Estimate data can be used to create an invoice

B & D Estimates are non-posting transactions and can be used to create purchase orders and invoices.

Which 3 of these statements are true about the "Forward from email" option? A. Users can only include one bill or receipt in one email B. Multiple users can forward bills and receipts to the same custom email address C. There's only one custom email address per QuickBooks Online company that can be used to receive bills and receipts D. Only PDF-format bills and receipts can be forwarded E. Only company users with at least standard access with vendor permission can forward bills to the custom email address

B. Multiple users can forward bills and receipts to the same custom email address C. There's only one custom email address per QuickBooks Online company that can be used to receive bills and receipts E. Only company users with at least standard access with vendor permission can forward bills to the custom email address

Which 3 statements about how QuickBooks Online applies bank rules are true? A. All rules are applied to each bank activity B. Only one rule is applied per bank activity C. The first rule that fits a bank activity is the one applied D. Credit rules are applied before debit rules E. Reordering the rules list allows you to control which rule to apply

B. Only one rule is applied per bank activity C. The first rule that fits a bank activity is the one applied E. Reordering the rules list allows you to control which rule to apply

Which of the following year-end tools would you find in Accountant Tools in QuickBooks Online Accountant? Select all that apply. A. The Export data tool B. The Reclassify transactions tool C. The Write off invoices tool D. The Prep for taxes tool

B. The Reclassify transactions tool C. The Write off invoices tool D. The Prep for taxes tool

What would be the reason for a client not seeing the Exceptions to Closing Date report in the Reports center? A. There are no transaction changes to be viewed B. The client hasn't set a closing date C. The client hasn't accepted the changes that you made to their books D. That report isn't available in the client's QuickBooks Online subscription

B. The client hasn't set a closing date

What 4 pieces of information does QuickBooks Online with Automated sales tax use to calculate sales tax on an invoice? A. The customer's payment terms B. The customer's sales tax status C. The quantity of the product or service still on hand D. The tax category for the product or service E. The location of the sale F. The state where the company's registered

B. The customer's sales tax status D. The tax category for the product or service E. The location of the sale F. The state where the company's registered

A client tells you they can't convert an estimate to a purchase order. Which 2 of these might be the reason? A. They haven't added QuickBooks Payments to their company B. They use QuickBooks Online Simple Start or Essentials C. They haven't enabled purchase orders in Account and Settings D. They're not set up as Company admin E. The estimate hasn't been sent

B. They use QuickBooks Online Simple Start or Essentials C. They haven't enabled purchase orders in Account and Settings

Which option from the left-hand navigation would you select to locate the Client onboarding template? A. Apps B. Work C. Team D. ProAdvisor

B. Work

Which of the following statements about adding sub-categories to the product and services list are correct? Select all that apply. A. You can only add 1 sub-category level to a product category B. You can edit existing product/service items to assign them to a sub-category C. You can only add up to 4 category and sub-category levels, including the parent D. You can create a sub-category when you're setting up a new product/service item E. You can only assign a product or service item to a sub-category when you're setting it up for the first time

B. You can edit existing product/service items to assign them to a sub-category C. You can only add up to 4 category and sub-category levels, including the parent You can only add a product sub-category when you select New category from the Product Categories list. Once you've created a sub-category, you can assign new and existing product/service items to it.

Report to use: Can I afford to spend money?

Balance Sheet Why:The Balance Sheet report shows how much the business has in cash and assets on a specific date, and how much money it owes. Clients can use this report to evaluate their cash balances in relation to the company's debt and make decisions about potential expenditures.

Your client is awaiting payment from a number of customers. To be able to prioritize which customers to chase first, they want to see which outstanding balances are the oldest. Which report could help them? A. Profit and Loss B. Sales by Customer Summary C. Balance Sheet D. A/R Aging Summary

D. A/R Aging Summary

A client wants to create customer statements for several customers at once. What would you do in the Customers tab of the Sales center to achieve this? A. Select Create statement from the Action column next to the customer's name B. Select Customer statement from the dropdown next to New customer C. Select Customer types, then select Statements D. Check the required customer(s) in the list, then select Create statements from the Batch actions dropdown

D. Check the required customer(s) in the list, then select Create statements from the Batch actions dropdown

Who can add apps to client company accounts? A. Only the primary admin can add apps to a company account B. Anyone with access to apps.com can add apps C. Anyone with access to the company account can add apps, but only Admin users can add Premium Apps D. Only Admin users can add apps to a company account

D. Only Admin users can add apps to a company account

Your client wants to view the tax returns that they previously paid to the tax agency they're registered with. What's the quickest way the client can do this in the Sales Tax center? A. Select the View Tax Return link in the Action column B. Go to the sales tax settings C. Select the More details link in the tax agency name tile D. Select Paid from the Status filter

D. Select Paid from the Status filter The Status dropdown allows the client to filter tax returns to only show those that are: Paid Due Overdue Open

What should you select to remove a vendor from the list? A. The Delete option from the dropdown in the Action column B. The Delete button from the Vendor information screen C. The Make inactive option from the down arrow next to the New vendor button D. The Make inactive option from the dropdown in the Action column

D. The Make inactive option from the dropdown in the Action column

To analyze the makeup of a balance in a summary report, which report should you use?

Detail Example: If a client wanted to see which of their customers had purchased a specific product/service item, they would run a Sales by Product/Service Detail report.

Sales by Customer Summary

Displays total sales recorded for the period for each customer

Which of the following can you NOT customize when running reports from the Reports center in QuickBooks Online? A. What to show in the header B. How negative numbers are displayed C. The order of the columns D. Whether to display empty rows or columns E. Font style

E. Font style

Report to use: How much have I paid a particular vendor?

Expenses by Vendor Summary (or Detail) Why:These list the client's vendors and show how much the client has paid each in the defined period. This can help a business negotiate better pricing from the vendors they purchase from frequently.

Here's a summary of the actions that clients can carry out in the Shared Documents tab: FILES: Upload: Yes Rename: Yes Download: Yes Delete: Yes Move to a folder/sub-folder: No Change the file type: No Add a note: No Folders/sub-folders Create: No Rename: Yes Delete: Yes

FILES: Upload: Yes Rename: Yes Download: Yes Delete: Yes Move to a folder/sub-folder: No Change the file type: No Add a note: No Folders/sub-folders Create: No Rename: Yes Delete: Yes

Here's a summary of the actions that you (as an accountant user) can carry out in the Shared Documents tab in QuickBooks Online: FILES: Upload: Yes Rename: Yes Download: Yes Delete: Yes Move to a folder/sub-folder: Yes Change the file type: Yes Add a note: No Folders/sub-folders Create: Yes Rename: Yes Delete: Yes

FILES: Upload: Yes Rename: Yes Download: Yes Delete: Yes Move to a folder/sub-folder: Yes Change the file type: Yes Add a note: No Folders/sub-folders Create: Yes Rename: Yes Delete: Yes

The easiest way to check a client's subscription level is:

by hovering over the qb icon in the Clients menu from QuickBooks Online Accountant. This reveals the client's QuickBooks Online and QuickBooks Online Payroll subscription plans and shows if they have a current subscription or if their subscription has been canceled.