quiz 3

Which of the following is NOT part of the proper execution of tactical plans? a. Inconsistent activities b. Minimizing conflict c. Horizontal and vertical communication d. Integration of activities

a. Inconsistent activities

Which of the following is true of a standard operating procedure? a. It outlines the steps to be followed in particular circumstances. b. It is developed to carry out a course of action that is not likely to be repeated. c. It is a single-use plan. d. It specifies an organization's general response to a designated problem

a. It outlines the steps to be followed in particular circumstances. standard operating procedure-

A clothing manufacturer is opening a new facility in a different city. Which of the following single-use plans will it employ? a. Program b. Project c. Standard operating procedure d. Policy

a. Program- A program is a single-use plan for a large set of activities. It might consist of identifying procedures for introducing a new product line, opening a new facility, or changing the organization's mission.

Which of the following is true of operational goals? a. They concern themselves with short-term issues. b. They focus on broad, general issues. c. They are set by middle managers. d. They are set by an organization's top managers

a. They concern themselves with short-term issues.

Organizational strengths are: a. capabilities that enable an organization to implement its strategies. b. skills that do not enable an organization to choose strategies that support its mission. c. areas that increase the difficulty of an organization performing at a high level. d. areas that may generate higher performance.

a. capabilities that enable an organization to implement its strategies.

A wedding planner in Boston decides to open a specialty boutique for bridal gowns. This is an example of _____. a. related diversification b. single-product strategy c. unrelated diversification d. overall cost leadership strategy

a. related diversification- Most large businesses today operate in several different businesses, industries, or markets. If the businesses are somehow linked, that organization is implementing a strategy of related diversification.

A ______ describes how specific activities are to be carried out. a. rule or regulation b. standard operating procedure c. contingency play d. policy

a. rule or regulation

Tactical plans must be consistent with a(n) _____ plan. a. strategic b. standing c. short-term d. operational

a. strategic

A policy is: a. the most general form of a standing plan. b. developed for nonrecurring situations. c. more specific and detailed than a standard operating procedure. d. a type of a single-use plan.

a. the most general form of a standing plan. -specifies the organization's general response to a designated problem or situation

A line manager at a brewery sets a target for the minimum number of beer cartons that have to be shipped out by the end of each day. This is an example of a(n) _____ goal. a. tactical b. strategic c. operational d. program

b. Operational goals-are set by and for lower-level managers. Their concern is with shorter-term issues associated with the tactical goals.

Which of the following is a type of corporate-level strategy? a. Overall cost leadership strategy b. Single-product strategy c. Focus strategy d. Differentiation strategy

b. Single-product strategy

_____ goals are set by and for an organization's top management. a. Operational b. Strategic c. Tactical d. Diversification

b. Strategic-. They focus on broad, general issues.

Which of the following is true of firms that successfully implement a differentiation strategy? a. They reduce their costs below costs of competing firms. b. They are able to charge more than competitors. c. They focus on quantity over quality. d. They benefit when consumers avoid higher-priced products.

b. They are able to charge more than competitors.

A firm that specializes in alternative energy releases a new and highly efficient solar battery. During the _____ stage of the product cycle, other firms will begin to produce the product and sales will continue to increase. a. maturity b. growth

b. growth

A national news event leads to a surge of interest in education policy. For an education think tank, this represents an organizational _____. a. weakness b. opportunity c. strength d. threat

b. opportunity

In practice, organizations have a hard time focusing on _____. a. threats b. weaknesses c. strengths d. opportunities

b. weaknesses

Which of the following is an area of focus for tactical plans? a. Environment b. Mission c. People d. Distinctive competence

c. People- tactical plans aim at achieving tactical goals and develop to implement parts of a strategic plan

___________refers to the choices an organization makes as to where and how much to invest. a. Corporate-level strategy b. Scope c. Resource deployment d. Distinctive competence

c. Resource deployment

Product differentiation is an important management issue during the _____ stage of the product life cycle. a. decline b. maturity c. growth d. introduction

c. growth

In the SWOT analysis, evaluating organizational _____ requires analyzing an organization's environment. a. strengths b. weaknesses c. opportunities d. hazards

c. opportunities

In order to further an organization's goal of increasing sales by a large margin, upper-level managers coordinate the acquisition of a number of retail outlets in smaller cities. These acquisitions represent the implementation of a(n) _____ plan. a. strategic b. mission c. tactical d. operational

c. tactical-an organized sequence of steps designed to execute strategic plans. Strategy focuses on resources, environment, and mission, whereas tactics focus primarily on people and action.

Which of the following is true of a differentiation strategy? a. It is a strategy that concentrates on a specific regional market, product line, or group of buyers. b. It is also known as a corporate-level strategy. c. It is a strategy through which a firm reduces its costs below the costs of competing firms. d. It is a strategy in which a firm distinguishes itself from competitors through the quality of its products.

d. It is a strategy in which a firm distinguishes itself from competitors through the quality of its products.

Which of the following areas of the strategy specifies the range of markets in which an organization will compete? a. Resource deployment b. Distinctive competence c. Organizational strengths d. Scope

d. Scope

Which of the following is true of strategic plans? a. They have a short time horizon. b. They have specific and concrete focus. c. They are developed by middle- and lower-level managers d. They address questions of competitive advantage and synergy.

d. They address questions of competitive advantage and synergy. -of scope, resource deployment, competitive advantage, and synergy.

According to the BCG matrix, _____ are businesses that have a very small share of a market that is not expected to grow. a. question marks b. stars c. cash cows d. dogs

d. dogs

The set of processes involved in creating or determining the organization's strategies is called ___. a. business-level strategy b. strategy implementation c. strategy d. strategy formulation

d. strategy formulation

An automobile company that is the first of its kind to manufacture a car that runs solely on solar energy is said to: a. be soldiering. b. be a star. c. be norming. d. have a distinctive competence.

have a distinctive competence.