Quiz CH 9 Section 1: Types of Decisions
Larry's company has decided to no longer lease office space and instead have all employees work from home. Larry needs to make a __________________ as he figures out how the newly dispersed workforce can cost-effectively order office supplies
nonprogrammed decision
In February 2011, Facebook announced that it would be releasing versions of Oregon Trail and Where in the World Is Carmen Sandiego?, two popular video games. The decision Facebook made about which video games to offer is a:
Non-Programmed decision
You are the CEO for a large scanner manufacturer. Recently, you caught a department manager embezzling money from your company. The decision you make about whether or not to fire the department manager is a:
Programmed Decision
The VP of marketing knows that the organization wants to increase sales by 10% and knows there are two ways to do this. In this decision involving ________, either option might fail, but the VP can estimate their chance of failure.
Risk
Arturo is an administrative manager at EMC Insurance. His job includes updating the company website every morning to include the latest news articles about EMC. Arturo's decision about whether or not to update the EMC website is being made under conditions of , because:
certainty; the decision is routine and follows rules
You have a budget of $50,000, and you want to remodel your kitchen. Fortunately, you know a number of different contractors, but all of them have different ideas about the best way to remodel a kitchen. Your decision about which contractor to use is a:
nonprogrammed decision
Last spring, your spouse surprised you with a puppy. Fortunately, the puppy (named Loki after the Norse god of mischief) gets along well with your 17 cats. The decision you make every day about whether or not to feed Loki is a:
programmed decision
Stephanie orders office supplies every month. She is making _________ because she always bases the order on current inventory levels, which are accurate and up-to-date.
programmed decision
The IT manager knows she wants to improve the company's email system. However, the situation is one of __________ because she does not know the costs and potential benefits of the various options, and she is unsure how the company will be using the email system in a few years.
uncertainty
Sarkis is a sales manager for the Bratney Companies, a company that manufactures equipment used in the processing of grains and other produce. Every year, Sarkis must submit a request for the number of new sales representatives to be hired in the next year. Sarkis's goal is clear—he must have enough sales reps to service all of Bratney's customers—but it is often difficult to predict how many customers the company will have. Sales are dependent on the economy, weather, farming trends, and a large number of other environmental factors. Sarkis's decision about how many sales reps to hire is being made under conditions of ____________ because:
uncertainty; the goal is clear, but there is no clear solution
