RELIAS - CRISIS MANAGEMENT BASICS FOR PARAPROFESSIONALS

Which of the following is included in a crisis intervention plan?

A list of social supports and their contact information

Which of the following individuals would be considered higher risk for experiencing potential behavioral health crises?

A man with low self-esteem who recently divorced

Which of these scenarios BEST represents warning signs for a potential behavioral health crisis?

Angel is using alcohol to deal with her rapid mood swings.

When is the best time to develop a crisis intervention plan?

Before a crisis develops

Ernesto was diagnosed with a traumatic brain injury after a car accident last year. He lives with his partner, who is supportive. Ernesto is usually mild-mannered and calm. However, when a car cut him off in traffic, he became enraged. He tail-gated the car, honked his horn, and made crude hand gestures. When the car pulled over, Ernesto got out of his car and yelled and punched on the door of the car until the police arrived. Ernesto was taken to the emergency room for a mental health evaluation. What is a complicating factor for Ernesto's behavioral health crisis?

Having a traumatic brain injury

Which of the five phases of a crisis is caused by real or perceived lack of success in problem solving?

Impact phase

Even when there are no signs of crisis, what is the BEST way you can help prevent the development of crises in clients

Increase their ability to use coping skills to manage everyday problems and stress

You are alone with a client who is in crisis. You remember that your body language is an important crisis intervention strategy. How should you adjust your body language towards the client?

Keep your hands unclenched, by your side

Pete's best friend died suddenly. Which of Pete's reactions represents a behavioral health crisis?

Pete hears a voice telling him he should also die.

Clients are often highly motivated to work on improving their coping skills and supports during which phase of crisis?

Post-crisis phase

Which of the following approaches is the BEST option to use to prevent a crisis from developing?

Recognize the risk and protective factors.

Reagen was recently bullied on social media by a classmate She shares with you that she is sad. She has been bullied at school before but never on social media. She worries that this classmate will also bully her at school. Reagen's friends are supporting and encouraging her. You are concerned about Reagen's potential to develop a behavioral health crisis. Which is a protective factor for Reagen?

She has positive friendships.

What is a triggering event for a behavioral health crisis

Situations to which a person has a strong behavioral or emotional response.

What is an example of an appropriate choice to offer a client in crisis?

Something to eat or drink

In which phase is the breaking point met and drastic behaviors (e.g., suicide attempts, decompensation, hostile behavior, severe withdrawal) occur?

The Crisis Phase

Which term refers to a situation that can lead to or contribute to a behavioral health crisis?

Triggering event

Melinda was approaching Jack who was physically agitated and cursing. What should she be doing when trying to support Jack?

Try to understand Jack's wants and feelings

Evan's parents call you because they are concerned for his safety. He has not slept in over 36 hours. He is isolated in his bedroom. He texted a friend that he is thinking about what it would be like to die. Which aspect of a behavioral health crisis do Evan's behaviors represent?

Warning signs

True or False: A crisis can develop when an individual's stress exceeds their coping resources.

true