RELIAS Exam : *AZAHP - Cultural Competency in Health Care

Of the adults in the U.S. who speak a language other than English, only __% report that they speak it less than "very well."

48

The National CLAS Standards in Health and Health Care are intended to advance health equity, improve quality, and help eliminate health care disparities. What is CLAS?

Culturally and Linguistically Appropriate Services

Patients who use professional interpreters are _______ satisfied with the overall health care visit as patients who use qualified bilingual providers.

Equally

Written material is not considered an auxiliary aid.

False

The conversion of oral communication from English into the member's preferred language while maintaining the original intent.

Interpretation

LEP stands for

Limited English Proficiency

The conversion of written communication from English into the member's preferred language while maintaining the original intent.

Translation

Coordinating with a Traditional Healer is a common strategy for improving the patient-provider interaction and institutionalizing changes in the health care system.

True

People who do not have a regular doctor or health care provider are less likely to obtain preventative services, or diagnosis, treatment, and management of chronic conditions.

True