SCM chapter 11

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are computer-controlled and use robots to automatically select, find, retrieve, and convey product items from storage bins to loading docks.

Automated storage and retrieval systems

Identify the definition of cross-docking?

It combines break-bulk and warehouse consolidation activities.

Identify a true statement about network design.

It determines the number and location of facilities.

Define value added services.

It is a work that creates greater value for customers.

Which of the following activities are likely to be performed with products in order to fulfill customers' needs when a distribution center serves as a transhipment point. (Select all that apply.)

sorting selecting into loads sequencing receiving

The regulation designed to ensure that transportation carriers conduct their activities in a safe and responsible manner is called _____.

safety regulation

Identify the two attributes of transportation economy of scale and economy of distance. (Check all that apply.)

- Efficiency - Cost

Which of the following strategies reduce the total inventory? (Check all that apply.)

- Firms offering lower levels of customer service. - A few large warehouses.

Which of the following are the critical inventory decisions made by logistics managers? (Check all that apply.)

- How much inventory of each material item to hold - How often to replenish each item Where in the supply chain to hold each item

As distances between buyers and sellers increase, problems related to operations performance increase. What is the primary result of this increase in distance and geographic complexity?

- Increase in lead time - Security issues - Potential for delays and disruptions

Market area consolidation Pooled delivery consolidation Scheduled delivery consolidation

- It combines several small shipments from one shipper that are going to the same market area into one shipment. - It Combines small shipments from different shippers that are going to the same market area. - It delivers shipment to a customer or market area only on a particular day rather than delivering to them every day, which might result in daily small quantity orders.

speed frequency availability dependability capability

- It is the elapsed time required to move from the point of origin to destination. - It is the number of scheduled movements that a shipper can be arrange - It is the ability to service any possible location. - It is the variance in the expected delivery times. - It is the ability to handle any type of product and/or size of load.

Production support Stockpiling Break-bulk Warehouse consolidation Reverse logistics support

- It is the storing of parts and components needed to support a plant's operations. - It is the storing of inventories in warehouses to protect against seasonality either in supply or demand. - It is the splitting of a large shipment into individual orders and arranging for local delivery to customers. - This Combines shipments from a number of sources into one larger shipment going to a single location. - This is the logistics needed to send products or packaging materials back to disassembly, reclamation, or disposal sites.

Which of the following customer benefits does logistics fulfill? (Check all that apply.)

- Lead-time - performance - Service reliability Availability

Which of the following actions should be taken before designing and operating a warehouse? (Check all that apply.)

- Potential bottlenecks and delays must be identified. - Capacity must be determined.

Which of the following are the examples of safety regulations laid down by a government? (Check all that apply.)

- Rules on handling hazardous goods and the requirements during transportation of such goods - The number of hours that a truck driver can work without rest

Which of the following are the assumptions taken into consideration before applying the center-of-gravity method? (Check all that apply.)

- Straight-line distances are assumed between all locations. - No qualitative factors are included in the determination of location. - Amount of demand is a good proxy measure of transportation cost.

Identify the true statements about the responsibilities of a logistics manager. (Check all that apply.)

- They are responsible for ensuring that customers receive the right products at the right time. - They determine how much inventory should be held and where it should be held in the supply chain. - They determine how to ship products to customers, which is a critical aspect of overall lead-time performance.

Private warehouse Public warehouse Contract warehouse

- This type of warehouse offers more control over the products, opportunities to integrate the warehouse operations with the other activities within the logistics system, and flexibility in operating policies and procedures. - This type of warehouse offers warehouse services to the people for a fee based on the amount of space used and the number of shipments into or out of the facility. - This type of warehouse company offers to build, own, and operate warehouse facilities for the benefit of clients who do not want to undertake those responsibilities themselves.

Rank the primary process activities involved in warehouse operations in the sequential order.

- Unloading and receiving product - In-storage handling - Storage - Order picking - Staging for shipment - Shipping

Which of the following are the critical inventory decisions made by logistics managers? (Check all that apply.)

- Where in the supply chain to hold each item - How much inventory of each material item to hold - How often to replenish each item

Cost-to-service trade-off Cost-to-cost trade-off

- occurs when increasing the service levels increases the cost of a product - occurs when increasing the cost of one logistics activity reduces the cost of another activity

Which of the following statements best defines distribution center?

A distribution center stores inventory and creates assortments to meet customers' requirements.

Which of the following are the trade-offs that logistics managers make to minimize total logistics cost? (Check all that apply.)

Cost-to-cost trade-off Cost-to-service trade-off

Costs in transit from country of manufacture to country of sale are included in the relevant costs involved in deciding a manufacturing strategy that minimizes a product's total landed cost. Which of the following costs fall under costs in transit from country of manufacture to country of sale? (Check all that apply.)

Duties Port charges Handling agency charges

Which of the following customer benefits does logistics fulfill? (Check all that apply.)

Lead-time performance Service reliability Availability

Costs within the country of sale are included in the relevant costs involved in deciding a manufacturing strategy that minimizes a product's total landed cost. Which of the following costs fall under costs within the country of sale? (Check all that apply.)

Local handling costs Safety stock cost Maintenance cost

Which of the following managers in a firm works closely with suppliers and supply managers to ensure that the inbound flow of materials meets the firm's requirements for its own operations?

Logistics manager

Costs within each country of manufacture are included in the relevant costs involved in deciding a manufacturing strategy that minimizes a product's total landed cost. Which of the following costs fall under costs within each country of manufacture? (Check all that apply.)

Packaging cost Raw materials cost Labor cost

Which of the following are the technologies used to identify and sort packages in warehouses? (Check all that apply.)

Radio frequency identification Automated storage and retrieval systems

Which of the following statements best expresses the economy of scale.?

The cost per unit of distance decreases as the distance moved increases.

Which of the following is the most visible aspect of logistics that has taken on more importance as companies have increased their global reach?

Transportation

Which of the following is the difference between truckload and less-than-truckload?

Truckload carries freight loads of above 15000 pounds, whereas less-than-truckloads carries freight loads of less than 15000 pounds.

is the method used to find the lowest-cost location for a facility based on demand and distance.

center-of-gravity method

Combining small orders or shipments into one larger shipment to take advantage of transportation economies is called _____.

consolidation

economic

deregulation at the federal level has benefited logistics managers.

The active control of entry, rates, and services provided by transportation carriers is known as _____.

economic regulation

True or false: Integrated service providers provide only transportation services to companies.

false

logistic management

is the part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers' requirements.

cost in logistics includes the cost of manufacturing a product, the cost in transit from country of manufacture to country of sale, handling charges, taxes, port charges and other costs.

total landed

Which one of the following modes of transport is the most used in the United States?

truck

True or false: UPS is both an ISP and a 3PL.

true

The process of packing several small products into one large container is known as

unitization


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