Speech

Persuasive message

A message that tries to convince the reader to take an action

Request

Ask the teacher for some type of action or response

Cofirmation

Is a message written to confirm a verbal agreement made with a customer client,or colleague

Advertisement

Is a no personal sales message that is paid for by a sponsor

Press release

Is a sales message telling a story about and by a company

persuade

Someone is to convince that person to take the course of action you propose

Instructions

Steps that must be followed in sequence in order to accomplish a task

Directions

Steps to get from point A to point B

Routine request

are expected by the receiver

Marketing

consists of persuasive activities that identify, anticipate, and satisfy customer needs

courtesy response

is a message written to confirm that a message was received and action was taken

AIDA

is an acronym that stands for attention interest, desire, and action.

Transmittal message

is routine communication accompanying documents or other materials attached to e-mails or sent by a delivery service

Diplomacy

is the tactful handling of a situation to avoid offending the reader or arousing hostility

frequently asked questions

page that provides answers to common customer questions

special request

require planning and an approach that will create a positive response

Propaganda

to influence the audience with biased information

Sales message

used to persuade the reader to spend money for a product or service, either immediately or later