speech

Imposing consistency

We overestimate the consistency and constancy of others' behavior.

communication as ______ is the oldest and most simplistic of the models of human communication

action

judy hosted mariko, a japanese exchange student, at her home for a weekend visit. before mariko arrived, judy asked her sponsoring agency what kinds of foods, activities, entertainment, and gifts would be appropriate for mariko. judy used what uncertainty reduction strategy?

active

when we perceive elements of our environment because we are motivated to select specific particular information, we are engaged in

active perception

william james identified three components of the self: the material, the social, and the spiritual. The material self is based upon.

all of the tangible things you own.

assuming similarity

assuming that since your culture is similar to mine means that you are similar to me

A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is a

attitude

the theory that explains how we generate explanations for other people's behavior is

attribution

cultural values

beliefs that are so central to a cultural group that they are never questioned

the process of organizing information we receive by filling in missing information is called

closure

people who have a high sense of self-worth are more likely to be

comfortable having others observe them when they perform.

which of the following models is considered by the authors to be the most realistic model of interpersonal communication

communication as transaction

Gary has decided to break up with Hortensia and has decided to break the news at a high-class restaurant in hopes of avoiding an unpleasant scene. Even though this might not work, Gary's decision reflects his understanding of the importance of which component of communication?

context

people with low self-esteem are likely to be more

critical of others

Jamal is visiting Norway as a Rotary exchange student. During his third week in the country he began to experience a sense of confusion, anxiety, and stress. He began to question the wisdom of committing himself to this exchange. Based upon Jamal's reaction, what is he most likely experiencing?

culture shock

Tom isn't having much success in meeting women. He asks his friend, Tanya, to help identify what he is doing that might be turning off the women he meets. Since Tanya has known him since they were in kindergarten, she tactfully but honestly tells him what she thinks. Tom's reliance on his relationship with Tanya reflects which strategy for improving one's self-esteem?

developing honest relationships

thin slicing

drawing meaningful conclusions about another person's personality or skills based on an extremely brief sample of behavior

using the telephone, a fax, e-mail, or a chat room to communicate with others is referred to as

electronically mediated interpersonal communication

all but which one of the following are processes of interpersonal perception

identifying barriers to accurate perception

Mr. Johnson is interviewing college students for a summer internship program in the public relations department. When Josephus enters the room, Mr. Johnson initially sees a young man, well groomed, in a three-piece suit. Then he notices that Josephus' shoes are not polished. Mr. Johnson decides that Josephus simply will not do for the job. Which process of perceptual organization and interpretation did Mr. Johnson most likely employ?

impression formation

the theory that explains how you develop perceptions about people and how you maintain and use those perceptions to interpret their behaviors is called

impression formation theory

You aren't sure if Amy is mad at you or just in a bad mood. Trying to figure it out, you pay close attention to her tone of voice, her eye contact, and body movements. Since she speaks quite pleasantly to some of the others around you, but avoids eye contact with you, and speaks in short, clipped sentences when you ask her questions, you decide she is mad at you. Which strategy for improving perceptions did you use?

increasing your awareness

You shake hands with someone and notice that the hands are hard and callused. You might infer that this person worked with his hands. And since he is wearing coveralls, you assume he is a farmer. Which stage of the perceptual process would be reflected in this example?

interpreting or attributing meaning

When the judge directed the jury to disregard that last statement made by the witness, she ignored the fact that interpersonal communication:

is irreversible

which form of communication occurs when someone communicates the same message to many people at once but the creator of the message is not physically present

mass communication

A hyperpersonal relationship is an electronically mediated relationship that is

more personal than a face-to-face relationship.

cultural beliefs

our understandings about what is true

Peter noticed that Bill came to class late one day. When he met Bill later at a party, he turned to one of his friends and remarked, "Yeah, Bill's the guy I told you about who comes to class late all the time." The perceptual barrier Peter is exhibiting is

overgeneralizing

The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your

personality

Mary goes to the gym to exercise after work because she says her husband, John, comes home late every night. John stays at work late because he says Mary works out every night anyway. Which principle of organizing and imposing structure is involved?

punctuating

When you redefine events and experiences from a different perspective, you are engaging in

reframing

what process is involved when we direct our attention to specific elements of our environment and ignore others

selective perception

Lyndi has an algebra class this semester, one that she has dreaded since beginning college. Math has never been an easy subject for her, so when her first test comes around she is convinced that she'll fail. Sure enough, when her exam is returned she has scored a 56%, which is an F. Lyndi is a victim of her own

self-fulfilling prophecy

When Lori got an A on her music history paper, she concluded that she was indeed smart. The next week, however, when she failed her biology test, she blamed the professor's "confusing" questions for her poor result. Lori is using what barrier to accurate perception?

self-serving bias

What skill is involved when you take into account the other person's thoughts, feelings, values, background, and overall perspective when communicating?

social decentering

the approach that represents a model of self disclosure that reflects both breadth and depth of shared information is

social penetration model

When we categorize individuals and attribute a set of qualities to them because of their membership in that category, what perceptual process are we using?

stereotyping

When Brad ran out of the party crying, Sarah suspected he had broken up with June. She is attributing Brad's behavior to the

stimulus

searching for and applying patterns in our perceptions of structures and people is called

superimposing

cultural attitudes

the beliefs and perspectives that a society values.

which of the following is an example of intrapersonal communication

thinking

which of the following is an example of intrapersonal communication?

thinking

which of the following is created when communication partners join aspects of separate cultures to create a new comprehensive and inclusive culture

third culture

Calvin really likes to make decisions. He actively seeks out positions of leadership in his fraternity. According to Will Schutz, which interpersonal need is affecting Calvin's behavior?

to control

• Joe tells anybody who will listen to him the most intimate details of his personal life. According to the Johari window, he probably has a relatively large __________ self.

to open

the social information processing theory explains how

we can develop quality relationships with others via e-mail and other electronic means.

Specific other perspective

The process of relying on observed or imagined information about another person to predict that person's behaviour.

which of the following is the name for the theory that suggests that each of us has our own boundaries and rules for sharing personal information

Communication Privacy Management Theory

which of the following reflects the approach that the self is learned through the roles we assume

I am a student, a son, and a boyfriend

Bob went to dinner with his good friend Megan. They stayed at the restaurant for hours simply because they were enjoying each other's conversation. Their relationship is best described as

I-Thou

interpersonal communication occurs when the other person is viewed as

I-Thou

which of the following statements about the cultural value of individual versus group achievement is true

Individualistic cultures tend to be more loosely knit socially.

what three elements distinguish interpersonal communication from other forms of human communication

It is a distinctive, transactional form of human communication involving mutual influence for the purpose of managing relationships.

what three elements distinguish interpersonal communication from other forms of human communication?

It is a distinctive, transactional form of human communication involving mutual influence for the purpose of managing relationships.

Juan and Ellie are friends, but coming from different cultures sometimes makes it difficult to understand one another. For example, Juan tends to expect Ellie to understand him even though sometimes Juan is relying on facial expressions and silent pauses more than words when he communicates. Ellie, on the other hand, tends to put a lot more stock in what is actually said. Perhaps the problem is that:

Juan is from a high-context culture and Ellie is from a low-context culture.

which of the following statements about gender differences in communication is true?

Men tend to approach communication from a content dimension.

which of the following is more likely to be true in a low context than in a high context culture

People need detailed background information