State Board Exam

An item must remain submerged in the disinfectant for ______ unless the product label specifies differently. a. 2 hours b. 30 minutes c. 10 minutes d. 1 hour

10 minutes

Water heaters should not be set at higher than ______ degrees Fahrenheit. a. 75 b. 100 c. 130 d. 150

130

It is recommended that you allow how much time in your schedule to do the client consultation? a. 1-3 minutes b. 3-5 minutes c. 5-15 minutes d. 15-20 minutes

15-20 minutes

The SDS contains ______ categories of information? a. 10 b. 12 c. 14 d. 16

16

An advertising budget should not exceed ______ of your gross income. a. 1% b. 3% c. 6% d. 20%

3%

In how many states is booth rental allowed? a. 0 b. 25 c. 48 d. 50

48

The typical independent salon, spa, or barbershop has about _____ stations. a. 3 b. 5 c. 10 d. 40

5

What is the average pH for hair and skin? a. 3.5 b. 5 c. 7.5 d. 9

5

Water makes up __________ percent of the body's weight and is necessary for virtually every function of the cells and body. a. 10 to 20 b. 20 to 30 c. 30 t0 50 d. 50 to 70

50 to 70

It takes most new shops _____ to begin operating at full capacity. a. 3 months b. 6 months c. 1 year d. 2 years

6 months

As you work, you should hold your elbows at no more than a _____-degree angle away from your body for extended periods of time. a. 15 b. 25 c. 60 d. 90

60

Unless you are at least _______ percent booked all the time, it may not be advantageous to rent a booth. a. 20 b. 50 c. 70 d. 90

70

There are 118 different elements known to science today. How many of these are naturally occurring on Earth? a. 116 b. 98 c. 50 d. 76

98

Your interview outfit should be fashionable and flattering as well as similar to the establishment's: a. color scheme b. logo colors c. clientele dress d. style culture

style culture

In a business plan, the owner's resume and personal financial information would be found in the: a. supporting documents b. financial documents c. vision statement d. executive summary

supporting documents

Which of the following allows oil and water to mix or emulsify by reducing surface tension? a. surfactant b. suspension c. emulsion d. solution

surfactant

Nail polish, with glitter that can separate from the polish, is an example of a(n): a. emulsion b. mixture c. solution d. suspension

suspension

What type of infection is it where the pathogen has distributed itself throughout the body rather than staying on one are or organ? a. systemic b. communicable c. contagious d. local

systemic

Which of the following is considered a good conductor? a. rubber b. cement c. silk d. tap water

tap water

A salon, spa, or barbershop requires each staff member to work as a(n): a. booth renter b. team member c. mentor d. educator

team member

Which of these terms refers to understanding the strategies for successfully taking tests? a. work ethic b. test-wise c. networking d. deductive reasoning

test-wise

After doing a site visit, it is important to send the salon, spa, or barbershop representative a: a. personal photo b. cover letter c. thank-you note d. resume

thank-you note

One action of the biofilm community is to resist: a. pathogens and recognize infection b. conventional treatments such as antibiotics c. infection d. the body's defense mechanisms

the body's defense mechanisms

Keep in mind that the best interests of _______ should be your first consideration. a. the salon, spa, or barbershop b. the client c. yourself d. suppliers

the client

Clients with impaired immune systems are at ______ risk of infection should they encounter pathogens. a. decreased b. the same c. high d. very high

very high

Within the visible spectrum of light, _______ has the shortest wavelength and ________ has the longest. a. yellow; red b. violet; red c. yellow; green d. violet; indigo

violet; red

Which of the following is capable of replication only through taking over the host cell's reproductive function? a. bacteria b. virus c. fungi d. mold

virus

You should remove all _____ from your tools and implements before washing. a. contaminated objects b. grease or oil c. traces of solution or soap d. visible debris

visible debris

Invisible light is the light at either end of the _____ that is invisible to the naked eye. a. electromagnetic spectrum b. spectrum radiance c. radiation spectrum d. visible spectrum of light

visible spectrum of light

__________ aids in and accelerates the skin's healing processes and it vitally important in fighting the aging process. a. vitamin A b. vitamin C c. vitamin D d. vitamin E

vitamin C

The unit that measures the pressure or force that pushes the electric current forward through a conductor is a(n): a. amp b. watt c. ohm d. volt

volt

An example of an elemental molecule is: a. hydrogen peroxide b. common table salt c. water d. the oxygen air

water

The pH scale measures the concentration of hydrogen ions in acidic and alkaline _____ solutions. a. unstable b. hydrogen peroxide c. liquid d. water-based

water-based

A wristwatch can help you stay on schedule; however, it must be: a. stylish b. black c. waterproof d. flattering

waterproof

The unit that measures how much electric energy is being used in one second is a(n): a. ohm b. volt c. watt d. ampere

watt

The location you use for mixing chemicals must be: a. unlocked at all times b. well ventilated c. kept at 98 degreesFahrenheit d. accessible only to managers

well ventilated

During your career journey, when is a great time to achieve significant accomplishments that will strengthen your resume? a. after graduation b. after obtaining your first position c. while you are in school d. after achieving success

while you are in school

It is recommended that you begin building your portfolio: a. on your lunch break at work b. while you are still in school c. at night d. entirely from scratch

while you are still in school

What bacterial infection, without proper treatment, can become systemic and can have devastating consequences that can result in death? a. Lyme disease b. pneumonia c. MRSA d. strep throat

MRSA

Antiseptics generally contain a high volume of: a. alcohol b. formaldehyde c. sodium hypochlorite d. ammonium

alcohol

The term _______ current refers to a rapid and interrupted current, flowing first in one direction and then in the opposite direction. a. rectified b. alternating c. active d. direct

alternating

________ is the ingredient used to raise the pH in hair products to allow the solution to penetrate the hair shaft. a. amino acid b. ammonia c. an alkaline solution d. alpha hydroxy acid

ammonia

SHAPES (which stands for Sensation, Heat regulation, Absorption, Protection, Excretion, and Secretion) is an example of: a. an acronym b. mind mapping c. word association d. a rhyme

an acronym

To avoid ergonomic-related injuries, consider using: a. a back brace b. knee braces c. an anti-fatigue mat d. a heated body wrap

an anti-fatigue mat

Any time you are applying for a position, you will be required to complete a(n): a. resume b. application c. portfolio d. cover letter

application

A practical step for effectively communicating in the workplace is to: a. be inattentive b. believe in yourself c. talk more and listen less d. react instead of responding

believe in yourself

Which of the following keep the body in a chronic inflammatory state that is painful and inhibits healing? a. bacterial strains b. biofilms c. contagious diseases d. communicable diseases

biofilms

What form of advertisement is not expensive and always greatly appreciated? a. public speaking b. local business referrals c. business card referrals d. birthday cards

birthday cards

Which of the following can be irritating to the lungs if you inhale the fumes? a. bleach b. alcohol c. detergents d. antiseptics

bleach

A 2 percent drop in ______ can trigger fuzzy short-term memory, trouble with basic math, and difficulty in focusing on a computer screen or printed page. a. body water b. body fat c. weight d. client rebooking

body water

In a _______ arrangement, you are actually setting up a small business. a. fixed salary b. guarantee c. booth rental d. commission-only

booth rental

Which of the following is possible the least expensive way of owning your own business? a. regional franchies b. spa c. independent local chain d. booth rental

booth rental

If a new topic seems particularly overwhelming, what is a good way to help remember the information? a. writing down the main topic b. allowing your ideas to flow c. breaking the information into smaller segments d. creating a to-do list

breaking the information into smaller segments

__________ may happen occasionally but should not be a regular occurrence. a. broken nails b. chipped teeth c. black eyes d. open-toed shoes

broken nails

Commission is usually offered once an employee has: a. trusted coworkers b. a personal financial budget in place c. completed beauty school d. built a loyal clientele

built a loyal clientele

A _____ is a guide to the actions of the organization. a. mission statement b. goal c. vision statement d. business plan

business plan

A _____ is a written description of your business as you see it today and as you foresee it in the next five years. a. benchmark b. written agreement c. business plan d. brand identity

business plan

One of the best ways to follow a healthy diet is to read: a. magazine articles b. food labels c. carbohydrates d. fats

carbohydrates

Volatile organic compounds contain ______ and evaporate very easily. a. carbon b. hydrogen c. oxygen d. nitrogen

carbon

The negative electrode of an electrotherapy device is called a(n): a. anode b. electron c. carbide d. cathode

cathode

If a client is revealing increasingly personal details, one recommended strategy is that you _______________ or find a reason to excuse yourself, and when you return, change the subject or suggest a mini relaxation service. a. change the subject b. reveal a personal detail c. discontinue the service d. turn on a loud machine

change the subject

Catalysts are substances that speed up _______ reactions. a. chemical b. acidic c. alkaline d. photoxic

chemical

Direct current is produced by _________ means. a. physical b. chemical c. mechanical d. photovoltaic

chemical

Rusting iron and burning wood are examples of a change in what type of properties? a. chemical b. physical c. mechanical d. electrical

chemical

A switch that automatically interrupts or shuts off an electric current at the first indication of an overload is a(n): a. voltage regulator b. ampere interrupter c. circuit breaker d. battery charger

circuit breaker

The vase majority of contaminants and pathogens can be removed from the surfaces of tools and implements through proper: a. sterilization b. disinfection c. cleaning d. sanitizing

cleaning

Which of the following is a mechanical process using soap and water or detergent and water? a. sanitizing b. sterilizing c. cleaning d. disinfecting

cleaning

An example of a water-in-oil emulsion is: a. calamine lotion b. mayonnaise c. witch hazel d. cold cream

cold cream

Your clothing should be: a. tight b. excessively baggy c. comfortable d. loose fitting

comfortable

In a(n) _________ compensation structure, the employer pays you a percentage of the gross service sales you generate. a. straight salary b. hourly salary c. salary plus bonus d. commission

commission

Your reactions to situations beyond your control and your ability to _______________ in the face of challenges are critical to being successful in a people profession. a. stand up b. communicate effectively c. control your fear d. remain assertive

communicate effectively

Soft skills are also known as ______ skills. a. anger-management b. communication c. massage d. child-care

communication

Which of the following is the key to teamwork? a. communication b. competition c. ambition d. determination

communication

Finding a salon, spa, or barbershop whose culture _________ your image standards and goals is important for career growth and achievements. a. complements b. opposes c. is unrelated to d. can be influenced by

complements

When prescribed antibiotics, you should: a. only take them while your symptoms persist b. avoid wearing latex gloves c. be informed that they only work on viral infections d. complete the full course of treatment

complete the full course of treatment

A _______ is a great place to network with other professionals and industry representatives, learn about emerging trends, and take classes to expand your soft and hard skills. a. wedding expo b. conference c. local salon, spa, and barbershop d. chat room

conference

Good communication skills reduce potential workplace: a. harmony b. compatibility c. conflict d. consistency

conflict

Emotional stability plays a key part in successfully handling which of the following situations? a. positive interactions b. work-life balance c. nonverbal communications d. confrontation

confrontation

The client __________ is the communication with a client that determines the client's needs and how to achieve the desired results. a. conversation b. communication c. consultation d. conference

consultation

________ supplies are used in daily business operations. a. service b. consumption c. merchandise d. retail

consumption

The time as listed on the product label required for the disinfectant to be visibly moist to be effective against pathogens is called ________ time. a. dilution b. contact c. efficacy d. concentrate

contact

Which of the following is an ownership structure controlled by one or more stockholders? a. franchise b. corporation c. partnership d. sole proprietor

corporation

As a beauty professional, do not attempt to fulfill the role of __________, career guide, parental sounding board, or motivational coach for any of your clients. a. hair color expert b. counseler c. professional acquaintance d. polite listener

counselor

If a client requests a specific cut or color that she has seen on a celebrity, you should __________ a. create your own design, ignoring what the client has specified b. refuse the service and tell the client this cur or color would not work for them c. perform the service, since this is what the client has requested d, create a plan, offer alternative looks, and set future goals

create a plan, offer alternative looks, and set future goals

Electric _______ refers to the flow of electricity along a conductor. a. resistance b. insulation c. current d. circuitry

current

The application of UV light must be done with the utmost care in a proper manner by a qualified professional because overexposure can lead to skin: a. allergies and irritation b. damage and cancer c. dryness and scaling d. overporosity and sanguinity

damage and cancer

Lack of water is the principal cause of: a. daytime fatigue b. daytime hunger c. daytime mood swings d. daytime memory loss

daytime fatigue

The process of reaching logical conclusions by employing logical reasoning is called: a. intuition b. deductive reasoning c. postulating d. deciphering information

deductive reasoning

Not paying back your loans is called: a. defaulting b. charging c. borrowing d. forgiving

defaulting

The science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe it called: a. economics b. ergonology b. ergonomics c. ecology

ergonomics

When you avoid sharing clients' private matters with others, even your closest friends, you are practicing what type of behavior? a. unethical b. perfectionist c. counterproductive d. ethical

ethical

__________ is important for maintaining a healthy immune system. a. eating a restricted diet b. getting adequate sleep c. smoking tobacco products d. taking antibiotics

getting adequate sleep

What process would you use to identify long-term and short-term goals? a. goal-setting b. time management c. self-actualization d. mind mapping

goal setting

Your shoes should have a low heel and have: a. good arch support b. a tight fit c. a soft sole d. a loose fit

good arch support

It is beneficial for beauty professionals to have a working knowledge of nutrition because: a. you license doubles as a dietician license b. good nutrition is necessary for healthy skin, hair, and nails c. you will be tested heavily on nutrition at your practical exams d. you will be tested heavily on nutrition on your written exams

good nutrition is necessary for healthy skin, hair, and nails

Which if the following can prevent fatigue and many other physical problems? a. good posture b. movement therapies c. repetitive motions d. physical therapy

good posture

Providing _______ must always be your first concern. a. good financial compensation b. additional products c. good-quality service d. a clear understanding of what is expected of you

good-quality service

Which of the following is an example of a short-term goal? a. becoming a salon or spa owner in five years b. owning your own home in two years c. graduating from barbering school in six months d. being able to retire in 20 years

graduating from barbering school in six months

Water-in-oil emulsions feel _______ than oil-in-water emulsions. a. greasier b. hotter c. wetter d. colder

greasier

A salary-plus-commission arrangement is sometimes called a(n): a. upsell b. guarantee c. default d. percentage

guarantee

You may want to schedule clients who are _________ late for the last appointment of the day or ask them to arrive earlier than their actual appointment time. a. habitually b. never c. rarely d. occasionally

habitually

Acidic solutions tend to ________ the hair. a. swell b. harden c. soften d. relax

harden

One reason for going into a partnership arrangement is to: a. have the last say in decision making b. have a known name and brand recognition c. have help running your operation d. maintain a corporate status

have help running your operation

When working on a client's hands, _____: a. reach across yo your client b. have your client reach across to you c. sit beside your client d. lean over your client from behind

have your client reach across to you

Bleach must be stored away from: a. metals and plastics b. heat and light c. kerosene d. water

heat and light

Which of the following blood-borne viruses can live on a surface outside the body for long periods of time? a. HIV b. tinea barbae c. hepatits d. AIDS

hepatits

Which type of salon, spa, or barbershop is most likely to offer extras, such as head, neck, and shoulder massages? a. high end b. mid-priced full service c. booth rental d. basic value priced

high end

The letter H stands for the element: a. hydrogen b. hydroxide c. hydrophilic d. helium

hydrogen

Which of the following works well as an antiseptic? a. phenolic disinfectant b. quaternary ammonium compound c. hydrogen peroxide d. petroleum distillate

hydrogen peroxide

An example of a physical change is: a. rusting iron b. ice melting to water c. burning wood d. oxidation

ice melting to water

When answering a multiple choice question,: a. if two choices are opposites, one is probably correct b. you should stop reading the choices when you see one that looks correct c. responses such as "all of the above" are usually not the correct choice d. you should never guess under any circumstances

if two choices are opposites, one is probably correct

When should you seek medical care after an electrical shock? a. if you were touching metal with you other hand b. if your appliance's cords are frayed or tangled c. if a client witness the shock d. if you are pregnant

if you are pregnant

Establishing a professional online image is an essential ________ attribute. a. team-building b. positive-attitude c. image-building d. communications

image-building

Ultraviolet A (UVA) light: a. is often used in tanning beds b. has the shortest wavelength c. is often called the burning light d. is blocked by the ozone layer

is often used in tanning beds

What is true of water? a. you should only drink water after you exercise b. it can be refreshing but is not necessary for the body's health c. it is the one essential nutrient no person can live without d. you should only drink water when it is hot outside

it is the one essential nutrient no person can live without

Repetitive motions have a cumulative effect on the muscles and: a. bones b. joints c. tendons d. skins

joints

The best way to record your tips and additional income is to: a. have an accountant b. have a financial planner c. keep a daily log d. keep a budget worksheet

keep a daily log

The electricity in your house is measured in ______ per hour. a. kilowatts b. megawatts c. kilovolts d. milliamps

kilowatts

Effective human relations and communication skills build _______________, accelerate professional growth, and promote a positive work environment. a. strong values b. professional ethics c. stimulating conversations d. lasting client relationships

lasting client relationships

Your shoulders should be relaxed and _____ when you are providing client services. a. slightly hunched b. level c. slightly arched d. extended

level

Approaching work with a strong sense of responsibility is an important: a. life skill b. motivation c. personality approach d. self-actualization

life skill

The tail of a surfactant molecule is _______, or oil loving. a. miscible b. immiscible c. lipophilic d. hydrophilic

lipophilic

Hepatitis is a blood-borne virus that causes disease and can damage what body organ? a. kidney b. lungs c. heart d. liver

liver

The pH scale is: a. arithmetic b. logarithmic c. mathematic d. linear

logarithmic

When taking notes, using key words or phrases helps identify: a. basic guidelines b. main points c. tasks and activities d. problem-solving techniques

main points

The first goal of every business should be to: a. cross promote more services b. retail more products c. upsell more clients d. maintain current clients

maintain current clients

In handling a client who is dissatisfied with a service, the ultimate goal is to: a. convince the client that you are right and she is wrong b. make the client happy and willing to return for future services c. get the client out of the shop as quickly as possible d. fully satisfy the client, regardless of the cost

make the client happy and willing to return for future services

The most important factor that will affect your test performance is your: a. physical state b. time management skills c. mastery of course content d. psychological state

mastery of course content

Which of the following is defined as anything that occupies space (volume) and has mass (weight)? a. atoms b. molecules c. matter d. elements

matter

What should be the primary concern when constructing the best physical layout for a salon, spa, or barbershop? a. cost b. decor c. retail sales d. maximum efficiency

maximum efficiency

You should not touch ______ while using an electrical appliance. a. rubber b. metal c. glass d. plastic

metal

_______ is an extremely low level of electricity that mirrors the body's natural electrical impulses. a. minicurrent b. microcurrent c. milliampere d. biocurrent

microcurrent

The kinds of services your business will offer and the quality of those services is found in what part of the business plan? a. marketing plan b. vision statement c. mission statement d. organizational plan

mission statement

Never _____ chemicals unless specified in the manufacturer's instructions. a. reuse b. rebottle c. mix d. use gloves with

mix

The USDA recommended that people eat: a. no salt b. large amounts of sugar c. moderate amounts of salt and sugar d. only animal-based fats

moderate amounts of salt and sugar

A disinfectant that is a fungicidal is capable of destroying: a. parasites b. viruses c. bacteria d. molds

molds

As, a beauty professional, you should brush and floss your teeth and use ______ throughout the day as needed. a. lotion b. antiseptic c. fragrance d. mouthwash

mouthwash

An awareness of your posture and ________, coupled with good work habits, proper tools, and equipment, will enhance your health and comfort. a. height b. weight c. movements d. activity

movements

_______ has been linked in recent years to disfiguring infections associated particularly with pedicure bowls. a. hepatitis b. biofilm c. human papilloma virus d. mycobacterium

mycobacterium

Getting into the field and visiting shops and talking to owners, managers, educators, and professionals is known as _________________. a. visiting b. interacting c. networking d. speaking

networking

Hydrogen peroxide should ______ on an open cut. a. always be used b. never be used c. be used sparingly d. first be diluted when used

never be used

Because a significant number of people are sensitive or allergic to a variety of chemicals, salons, spas, and barbershops often have a ______ policy. a. stain-free b. spill-free c. no-fragrance d. standard uniform

no-fragrance

Disinfectants used in salons, spas, and barbershops should be effective for cleaning blood and body fluids from _______ surfaces. a. environmental b. nonporous c. countertop d. porous

nonporous

Vitamins are considered: a. nutritional requirements b. nutritional supplements c. cosmetic ingredients d. medications

nutritional supplements

When interacting and communicating with coworkers, make every effort to remain _______ and resist being pulled into spats and cliques. a. assertive b. aggressive c. objective d. aloof

objective

Which unit measures the resistance of an electric current? a. ohm b. watt c. amp d. volt

ohm

As a precaution, you should always test the water temperature _________ before applying to a client's hair or scalp. a. with your fingertips b. on the inside of your wrist c. on the back of your hand d. on your forearm

on the inside of your wrist

How long should your personal mission statement be? a. one page, single-spaced b. one or two paragraphs c. one or two sentences d. a single line

one or two sentences

What type of shoe is not safe to wear around electrical tools and sharp implements? a. sneakers b. closed toed c. open toed d. boots

open toed

________ is the chemical reaction that combines a substance with oxygen to produce an oxide. a. combustion b. ionization c. reduction d. oxidation

oxidation

When oxygen is combined with a substance, the substance is: a. oxidized b. reduced c. united d. blended

oxidized

Non-aqueous solutions, such as alcohol or oil, do not have: a. mass b. pH c. their own distinct physical and chemical properties d. volume or shape

pH

A _________ test should be used prior to a service if your client is on antibiotics. a. drug b. patch c. resistance d. blood

patch

What type of bacteria are harmful microorganisms that can cause disease or infection in humans when they invade the body? a. nonpathogenic b. pathogenic c. infectious d. parasitic

pathogenic

Blood may carry ________, so you should never touch an open sore or a wound. a. chemicals b. pathogens c. toxic substances d. potential hazards

pathogens

You should _________ if you are pregnant, trying to get pregnant, or working with a pregnant client. a. avoid chemical procedures b. stay away from pedicure bowls c. invest in more sensible shoes d. pay attention to chemical labels

pay attention to chemical labels

The daily maintenance of cleanliness by practicing good healthful habits is: a. personal hygiene b. physical presentation c. professional image d. professional hygiene

personal hygiene

Disinfectants are _______ and can be harmful if absorbed through the skin. a. pesticides b. germicides c. antiseptics d. pathogens

pesticides

__________ disinfectant is an example of a tuberculocidal disinfectant. a. nonpathogenic b. quaternary ammonium c. single use d. phenolic

phenolic

Which of the following are a form of formaldehyde, have a very high pH, and can damage the skin and eyes? a. petroleum distillates b. quaternary ammonium compounds c. bleaches d. phenolic disinfectants

phenolic disinfectants

Which of the following are known carcinogens? a. distillates b. quats c. phenolics d. bleaches

phenolics

A ______ is a collection of photos and documents that reflect your skills, accomplishments, and abilities in your chosen career field. a. resume b. diploma c. letter of recommendation d. portfolio

portfolio

A(n) ________ charged ion is called an anion. a. positively b. neutrally c. negatively d. naturally

positively

Which of the following should you do when it comes to social media? a. post too little b. post too much c. post helpful content d. post criticism of competitors

post helpful content

As a beauty professional, you should be aware of you environment so that you can eliminate: a. the transmission if infectious organisms b. pathogenic bacteria c. potential hazards d. emergencies

potential hazards

The letters pH denote _______, which is the relative degree of acidity of alkalinity of a substance. a. potential hydrogen b. potential hydroxide c. partial hydrogen d. partially hydrophilic

potential hydrogen

You should be true to your word by choosing your words carefully and: a. automatically b. precisely c. efficiently d. honestly

precisely

When you learn to say "no" firmly but kindly, and mean it, you are demonstrating what time management technique? a. problem solving b. prioritizing c. rewarding yourself d. not taking on more than you can handle

prioritizing

"I will study tomorrow instead of today" is an example of which of the following? a. lack of a game plan b. visualization c. procrastination d. perfectionism

procrastination

A ________ is a stable, uniform mixture of two or more mixable substances that is made by dissolving a solid, liquid, or gaseous substance in another substance. a. suspension b. solvent c. solution d. solute

solution

The CDC requires that salons, spas, and barbershops test autoclaves monthly to ensure they are properly sterilizing implements. The accepted method is called a _______ test. a. performance b. steam c. spore d. control

spore

In addition to being free of dirt, it is important that your clothing is : a. stain free b. new c. expensive d. colorful

stain free

In addition to testing basic theory concepts, the written exam contains questions about you: a. performance b. primary goals c. strongest practical skills d. state board's laws and rules

state board's laws and rules

Which of the following behaviors is not considered a good study habit? a. staying up late studying the night before a test b. reading content carefully c. developing a detailed vocabulary list d. organizing and reviewing handouts

staying up late studying the night before a test

The basic question or problem in a test question is known as a: a. stem b. response c. query d. post

stem

________ is the process that destroys all microbial life, including spores. a. sanitizing b. sterilization c. disinfecting d. cleaning

sterilization

Should you accidentally cut a client, your first action should be to: a. place your tools in a container designated for cleaning and disinfection. b. wash your hands c. stop the service immediately d. disinfect your work station

stop the service immediately

To sit correctly in a balanced position, your back should be: a. arched b. straight c. in constant motion d. parallel to your feet

straight

Your wrists should be kept in a _______ position as much as possible when you work. a. straight or neutral b. upright c. bent d. downward

straight or neutral

The way to counter negative impact of repetitive motions or long periods spent in one position is by ______. a. stretching and walking around at intervals b. wearing new, expensive shoes c. practicing regular body manipulation d. being aware of the body's vascular system

stretching and walking around at intervals

For safety, use no more than _____ plug(s) in each outlet. a. 1 b. 2 c. 3 d. 4

1

What agency registers all types of disinfectants sold and used in the United States? a. CDC b. OSHA c. U.S. Department of Labor d. EPA

EPA

A(n) ______ is designed to detect currents of few milliamperes and trip a breaker at the receptacle or at the breaker panel to remove shock hazard. a. UL b. GFI c. MRI d. UVB

GFI

What standards address issues relating to your right to know about any potentially hazardous ingredients contained in the products and how to avoid these hazards? a. OSHA standards b. CDC standards c. EPA standards d. SDS standards

OSHA standards

Both federal and state laws require that manufacturers supply a(n) __________ for all chemical products manufactured and sold. a. Globally Harmonized System of Classification and Labeling of Chemical System b. EPA list c. Safety Data Sheet d. Hazard Communication Standard

Safety Data Sheet

The thermal or heat-producing current with a high rate of oscillation or vibration that is commonly used for scalp and facial treatments is called ________ current. a. tesla alternating b. ultraviolet c. burning d. Tesla high-frequency

Tesla high-frequency

______ do not disinfect or sterilize. a. liquid disinfecting solutions b. autoclaves c. quats d. UV light units

UV light units

What light rays are blocked by the ozone layer? a. visible light b. UVB rays c. UVC rays d. infrared light

UVC rays

The __________ is the governmental agency that issues the recommended nutritional guideline MyPlate. a. Centers for Disease Control and Prevention b. Federal Trade Commission c. United States Department of Agriculture d. Food and Drug Administration

United States Department of Agriculture

What does a pH below 7 indicate? a. a logarithmic solution b. an alkaline solution c. an acidic solution d. a neutral solution

a neutral solution

One action step for success suggests that you practice doing whatever helps you maintain: a. an inflated ego b. stick to your goals only if necessary c. maintain a protective attitude d. master techniques to become more serious and less humorous

a positive self-image

Sharp disposables should be disposed of in: a. a sharps container b. a plastic storage bag c. a double-bagged trash bag d. the regular trash

a sharps container

When choosing makeup for work, what should be your first priority? a. accentuating you best features b. making yourself look sexually attractive c. showing off your makeup skills d. concealing your identity

accentuating your best features

On Safety Data Sheets, emergency procedures, protective equipment, and proper methods of containment and cleanup are listed as: a. accidental release measures b. first-aid measures c. exposure controls/personal protection d. toxicology information

accidental release measures

What should you stress on your resume? a. information on why you left your previous employer b. personal information c. salary requirements d. accomplishments

accomplishments

What type of chemical reaction balances pH and results in the production of water and a salt? a. endothermic b. acid-alkali- neutralization c. exothermic d. redox

acid-alkali- neutralization

Anaphoresis: a. softens tissues b. closes the pores c. contracts blood vessels d. produces acidic reactions

softens tissues

Which of these questions can a potential employer legally ask during an interview? a. how old are you? b. are you authorized to work in the US? c. what is you native language? d. what types of illnesses or disabilities do you have?

are you authorized to work in the US?

When you meet an older client for the first time, you should: a. address the client by the honorific b. address the client solemnly c. address the client by their first name d. ask how the client wishes to be addressed

ask how the client wishes to be addressed

When going over the directions for the exam, if there are things you do not understand, you should: a. try to figure out on your own b. turn your test in and take the exam another day c. focus on the parts of the exam you do understand d. ask the examiner

ask the examiner

Being ___ is good because it helps people understand your position. a. critical b. aggressive c. assertive d. confrontational

assertive

In most instances, clients who are infected with the hepatitis B virus or other blood-borne pathogens are: a. symptomatic b. asymptomatic c. not contagious d. under treatment

asymptomatic

As the basic unit of matter, _______ cannot be divided into simpler substances by ordinary chemical means. a. molecules b. oxygen c. atoms d. water

atoms

Which of the following are the basic building blocks of all matter? a. electrons b. protons c. molecules d. atoms

atoms

Effective sterilization typically requires the use of _____. a. countertop receptacle b. UV light unit c. heat lamp d. autoclave

autoclave

Towels, linens, and capes that are not throughly dried may grow: a. microbes b. viruses c. bacteria d. parasites

bacteria

When washing your hands, use liquid soaps in pump containers because ______ can grow in bar soaps. a. bacteria b. viruses c. parasites d. mold

bacteria

Which of the following are single-celled microorganisms that have both plant and animal characteristics? a. fungus b. parasite c. bacteria d. virus

bacteria

The presence of pus is a sign of a _______ infection. a. bacterial b. parasitic c. viral d. biofilm

bacterial

Disinfection is not effective against: a. bacterial spores b. bacteria c. viruses d. molds

bacterial spores

__________, also known as alkalies, are compounds of hydrogen, a metal, and oxygen. a. oxides b. salts c. acids d. bases

bases

All of the electrical appliances you should use: a. be battery operated b. be UL certified c. have a two-prong plug d. be used near water

be UL certified

One important golden rule of communication for building a successful beauty industry career is to: a. be aware of your body language b. speak softly c. use casual grammar and slang d. be causal and comfortable

be aware of your body language

A most important life skill to remember and practice is to: a. be helpful and caring for others b. stick to your goals only if necessary c. maintain a protective attitude d. master techniques to become more serious and less humerous

be helpful and caring for others

If you are involved with a scheduling mix-up, always remember to: a. be polite while arguing that you are correct b. be polite and never argue about who is correct c. be aggressive and argue that you are correct d. be aggressive but refrain from arguing

be polite and never argue about who it correct

When should a client consultation be performed? a. before starting the actual service b. during the service c. after the service d. when booking the appointment

before starting the actual service

What should you never mix with bleach? a. detergents b. water c. disinfectants d. pesticides

detergents

The most common way contagious infections spread is through: a. inhalation b. water c. intact skin d. dirty hands

dirty hands

An example of ____ is never breaching confidentiality by repeating personal information that clients have shared with you. a. discretion b. sincerity c. competence d. integrity

discretion

Which of the following are chemical products that destroy most bacteria, fungi, and viruses on surfaces? a. disinfectants b. sanitizers c. cleansers d. sterilizers

disinfectants

If you see sparks when plugging or unplugging an appliance: a. fix it yourself immediately b. do not use the appliance or outlet until approved c. try a different outlet d. let it rest and then try again later

do not use the appliance or outlet until approved

One weak moment of ________ right before performing a service could spell disaster. a. drinking coffee b. texting a friend c. posting on facebook d. calling a friend

drinking a coffee

On the day of an exam, it is important to arrive early with a self-confident attitude and be alert, calm, and _________________. a. anxious b. ready for a break c. eager to pass d. ready for the challenge

eager to pass

Your image should ________ your clients a. intimidate b. earn the trust of c. excite d. create a sense of mystery for

earn the trust of

The most successful professionals stay informed, _____, up=to-date, and are on the cutting edge of their industry. a. hydrated b. clean-shaven c. exasperated d. educated

educated

The act of successfully sharing information between two people or groups of people so that the information is understood is called ________ communication. a. direct b. effective c. strong d. overt

effective

One goal of ergonomics is to make workplace tools safer and more: a. attractive b. flexibile c. economical d. efficient

efficient

Grounding completes a(n) ________ and carries the current safely away. a. electric charge b. electric circuit c. electron flow d. microcurrent

electric circuit

The movement of electrons from one atom to another along a conductor is called: a. an electric charge b. electricity c. energy flow d. sparks

electricity

A wavelength is the distance between successive peaks of _____ waves. a. electric b. electromagnetic c. galvanic d. infrared

electromagnetic

A 180-pound person needs about _________ 8-ounce glasses of water a day for maximum physical health. a. eight b. nine c. eleven d. eighteen

eleven

As you work, your neck should be: a. bent over the client b. elongated and balanced above the shoulders c. leaning toward your dominant hand d. properly braced at all times

elongated and balanced above the shoulders

What type of chemical reaction requires the absorption of energy or heat from an external source for the reaction to actually occur? a. endothermic b. acid-alkali- neutralization c. exothermic d. redox

endothermic

Which of the following stimulates clear thinking? a. repetition b. exercise and recreation c. note taking d. key words and phrases

exercise and recreation

________ when lifting. a. exhale b. inhale c. hold your breath d. move quickly

exhale

What type of incident is contact with non-intact skin, blood, body fluid, or potentially infectious materials that is the result of the performance of a worker's duties? a. accident b. injury c. hazard d. exposure

exposure

Owning your own business or renting a booth in an existing salon, spa, or barbershop requires: a. familiarity with building codes b. a business partnership c. a strong line of credit d. community outreach

familiarity with building codes

Laws are written by: a. state boards b. federal and state legislatures c. regulatory agencies d. health departments

federal and state legislatures

All employees should be instructed in ______ use. a. disinfectant b. fire extinguisher c. hydraulic chair d. implement

fire extinguisher

When developing your resume, use concise, clear sentences and avoid overwriting or: a. direct language b. action verbs c. relevant experience d. flowery language

flowery language

When preparing your professional resume, it is recommended that you: a. make it about two pages long b. focus primarily on the schools you have attended c. omit information about your professional skills d. focus on information relevant to the position you are seeking

focus on information relevant to the position you are seeking

When taking the practical exam, which of the following behaviors is not likely to be beneficial? a. observe other practical exams prior to taking yours if allowed to do so b. follow all infection control and safety procedures throughout the exam c. focus on what the other test candidates are doing as you work d. listen carefully to the instructions and follow them explicitly

focus on what the other test candidates are doing as you work

Staph bacteria are responsible for: a. common colds b. chicken pox c. influenza d. food poisoning

food poisoning

Beauty and wellness school is a _______ environment: a. hostile b. team c. forgiving d. marketing

forgiving

A powerful portfolio will include letters of reference from: a. friends b. family members c. former employees d. neighbors

former employees

Social media is a powerful tool when used correctly. You should not use it to: a. moderate your personal pages or walls b. forward spam c. post helpful content d. communicate with clients

forward spam

_________ is a common source of overexposure allergies among beauty professionals. a. LED lighting b. fragrance in products c. the use of lotion d. smoking

fragrance in products

Which type of salon, spa, or barbershop shares a national name, consistent image, and business formula that is used at every location? a. franchise shop b. day spa c. value-prices shop d. booth rental

franchise shop

Someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is called a(n): a. stockholder b. business manager c. accountant d. full-charge bookkeeper

full-charge bookkeeper

While working, your clothing should always be stylish, comfortable, and __________. a. highly accessorized b. formal c. functional d. colorful

functional

The device that prevents excessive current from passing through a circuit is called a(n): a. fuse b. battery c. kilowatt d. ampere

fuse

Constant and direct current that has a positive and negative pole and produces chemical changes when it passes through the tissues and fluids of the body is known as _______ current. a. galvanic b. alternating c.direct d. high frequency

galvanic

When using ________ current, the active electrode is the electrode used on the area to be treated. a. alternating b. direct c. electric d. galvanic

galvanic

When working on children, how should you hold your client? a. tightly b. loosely c. with your palms only d. gently but firmly

gently but firmly

It is important to _________ your hands after taking off used gloves. a. immediately re-glove b. change the bandages on c. apply lotion or cream to d. wash and thoroughly dry

immediately re-glove

AIDS is a disease that breaks down the body's _______ system. a. immune b. nervous c. endocrine d. cardiovascular

immune

Image enhancers: a. is another term for eyeglasses b. are used to digitally touch up photos c. improve the quality of your professional image d. can be worn under clothing to provide additional support

improve the quality of your professional image

Tips are income and must be tracked and reported on your: a. monthly budget worksheet b. income tax return c. individual retirement account d. daily log

income tax return

As part of the SDS categories, handling and storage lists precautions for safe handling and storage, including: a. incompatibilities b. ingredients c. reactions d. identifiers

incompatibilities

Microcurrent can be used to _______and restore elasticity. a. decrease metabolism b. increase muscle tone c. reduce lymph d. prevent acidic reactions

increase muscle tone

A (n) _______ is the invasion of body tissues by disease-causing pathogens. a. infection b. contamination c. disinfection d. fission

infection

Electric wires can be covered with a material that does not transmit electricity such as a rubber or plastic coating. This material is known as: a. insulator b. conductor c. circuit d. fuse

insulator

Pathogenic bacteria, viruses, or fungi cannot enter the body through which of the following? a. the nose b. intact skin c. inflamed skin d. the mouth

intact skin

The document also known as client questionnaire, consultation card, or health history form is the client _________ form. a. intake b. welcome c. greeting d. consultation

intake

Which of these is not a modality used in beauty and wellness services? a. tesla-high frequency current b. microcurrent c. integrated current d. galvanic current

integrated current

When you align your behaviors and actions to your values, you are demonstrating: a. discretion b. integrity c. diplomacy d. emotional stability

integrity

An apparatus that changes direct current to alternating current is: a. rectifier b. circuit breaker c. inverter d. fuse box

inverter

_______ is the process that introduces water-soluble products into the skin. a. iontophoresis b. desincrustation c. catabolism d. anaerobics

iontophoresis

The impression you project through both your outward appearance and your conduct in the workplace is: a. personal hygiene b. physical presentation c. professional image d. professional hygiene

professional image

Salon, spa, and barbershop owners have no guarantee of: a. credit b. profits c. personnel d. support

profits

As a beauty professional, your most important responsibility is to: a. protect your clients' health and safety b. keep your license current c. not take shortcuts for disinfecting d. be knowledgeable

protect your clients' health and safety

__________ is highly effective at reducing the spread of illness-causing bacteria. a. UV sanitization b. air conditioning c. protective equipment d. vitamin E

protective equipment

You should disconnect an appliance by: a. pulling on the cord b. stepping on the cord c. pulling on the plug d. twisting the plug

pulling on the plug

When handling an exposure incident, once your hands are clean, you should immediately: a. stop the service b. put on gloves c. apologize foe the incident d. clean the cut with an antiseptic

put on gloves

Which of the following is considered a salon, spa, or barbershop's nerve center? a. reception area b. booth spaces c. break room d. retail area

reception area

In a nutrition context, RDA stands for: a. recommending diet authority b. reoccurring diarrhea ailment c. retroactive dietary allotment d. recommended daily allowance

recommended daily allowance

An inflammation is characterized by: a. redness, heat, pain, and/or swelling b. red papules or spots c. coughing or sneezing d. blood poisoning

redness, heat, pain, and/or swelling

Oxidation and reduction always occur simultaneously and are referred to as a(n) _______ reaction: a. rapid oxidation b. endothermic c. redox d. exothermic

redox

Remove lint from clothes dryers before each load to: a. save electricity b. reduce the chance of fire c. avoid mildew d. better dry clothes

reduce the chance of fire

_______ refers to either the loss of oxygen or the addition of hydrogen. a. application b. reduction c. reaction d. oxidation

reduction

Federal and state agencies regulate the beauty and wellness professions. State agencies: a. set guidelines for use of equipment b. regulate licensing c. set guidelines for the manufacturing d. monitor safety in the workplace

regulate licensing

To keep the body healthy, you must be sure that what you eat helps to: a. prevent hydration b. cause fatigue c. delay the rate of aging d. regulate the overall function of your cells

regulate the overall function of your cells

As part os the SDS categories, first-aid measures include important symptoms/effects as well as: a. product use b. required treatment c. use restriction d. containment and clean-up

required treatment

Being ______ means that you do not gossip or make fun of anyone or anything related to your workplace. a. successful b. resentful c. respectful d. honest

respectful

A ______ is a written summary of a person's education and work experience. a. portfolio b. personal history c. cover letter d. resume

resume

Which of the following is the act of recommending and selling products to your clients for at-home use? a. servicing b. ticket upgrading c. up selling d. retailing

retailing

The first step in the 10-step consultation method is: a. perform a needs assessment b. analyze the client's hair c. review the client intake form d. review the client's lifestyle

review the client intake form

The final step in the client consultation is to: a. review the consultation b. discuss upkeep and maintenance c. make color recommendations d. review the client's lifestyle

review the consultation

A common contagious disease that would prevent a professional from servicing a client would be: a. blood poisoning b. lyme disease c. ringworm d. tetanus

ringworm

______ establish specific standards of conduct and can be changed or updated frequently. a. regulations b. laws c. statues d. rules

rules

If you are _________ or experiencing vomiting or diarrhea, you should stay home from work until you have been cleared by a physician or your symptoms have disappeared. a. running a fever b. excessively sleepy c. having an allergic reaction d. hungover

running a fever

It is important to wear ________ while disinfecting nonelectrical tools and implements. a. safety glasses and gloves b. nonskid rubber sole shoes c. a gown d. a mask

safety glasses and gloves

Which of the following is an example of a pure substance? a. concrete b. salt c. powder d. salt water

salt

Which of the following is the best form of advertising? a. social media b. satisfied clients c. television ads d. giveaway promotional items

satisfied clients

Which of the following is central to the beauty business? a. scheduling b. high-paying commissions c. getting ahead d. the internet

scheduling

The process of _______ is fulfilling one's potential and requires a lifelong commitment. a. creativity b. passion c. self-actualization d. inspiration

self-actualization

You should be _______ when recommending products for sale. a. self-confident b. self-employed c. emphatic d. hard selling

self-confident

Working as an independent contractor and working as a booth renter are forms of: a. being a role model b. being an employee c. self-employment d. self-confidence

self-employment

As you interact and communicate with coworkers, you should be honest and ___________. a. oblivious b. sensitive c. frightened d. adversarial

sensitive

_________ are examples of emulsions used in beauty services. a. powders b. shampoos and conditioners c. astringents d. soaps

shampoos and conditioners

Facial hair: a. should be neat and trimmed b. is inadvisable, especially on women c. is often distracting for clients d. can be used o display dominance

should be neat and trimmed

________ is a powerful medium to build your reputation and attract new clients. a. the internet b. mail c. the telephone d. smiling

the internet

The ability to understand people is ________ to operating effectively in many industries. a. the key b. incidental c. secondary d. unimportant

the key

The cultural pulse of an organization often comes from: a. the mission statement b. mind mapping c. ethics d. effective communication skills

the mission statement

An example of a chemical change: a. water changing to ice b. ice melting to water c. the oxidation of hair color products d. temporary hair color

the oxidation of hair color products

Ensure you are dressed for success by tuning in to: a. your innermost desires b. the weather and environment c. the salon, spa, or barbershop's culture d. your career goals

the salon, spa, or barbershop's culture

In the salon, spa, or barbershop, the spread of blood-borne pathogens is possible whenever: a. someone sneezes b. the skin is broken c. someone coughs d. you do not wash your hands

the skin is broken

When communicating with your manager about an issue or problem, it is recommended that you ________ beforehand. a, cover up your mistakes b. think of possible excuses c. think of possible solutions d. think of who you can blame

think of possible solutions

What time-management tool helps you to prioritize tasks and activities? a. unstructured time b. physical activity c. downtime d. to-do lists

to-do lists

Which of these items should be kept in your hygiene pack? a. lipstick b. toothpaste c. teeth whitener d. gum

toothpaste

On a Safety Data Sheet, what category would include routes of exposure, related symptoms, and acute and chronic effects? a. physical and chemical properties b. ecological information c. toxicology information d. stability and reactivity

toxicology information

______ are poisonous substances produced by some microorganisms such as bacteria and viruses. a. antitoxins b. allergens c. pathogens d. toxins

toxins

_______ skills are mastered at other jobs and can then be put to use in a new position. a. transferable b. career c. test-taking d. academic

transferable

"Tangled cord syndrome" can lead to _______ hazards. a. tripping b. organization c. choking d. fire

tripping

One of the requirements for a partnership arrangement is: a. having stockholders b. paying unemployment insurance taxes c. promoting, protecting, and furthering the interests of businesses in a community d. trust

trust

To earn clients' _____ and loyalty, you should set aside a few minutes to take new clients on a quick tour of the salon, smile, and be yourself. a. money b. affection c. trust d. respect

trust

An appliance rated at 12 amps must have a cord that is _________ as thick as one rated at 6 amps; otherwise, the cord might overheat and start a fire. a. half b. just c. twice d. four times

twice

What light is known as cold light or actinic light? a. electromagnetic b. visible c. infrared d. ultraviolet

ultraviolet

What is one of the most important actions you can take to prevent spreading germs from one person to another? a. using an antibacterial soap b. using proper hand washing c. using antimicrobial soap d. using a moisturizing hand lotion

using proper hand washing

Which of the following can prevent viruses from growing in the body? a. virucidal disinfectant b. antibiotics c. standard precautions d. vaccinations

vaccinations

What business time period would be appropriate for adding more locations or expanding the scope of the business? a. years 1-3 b. years 2-5 c. years 5-10 d. years 11-20

years 5-10

Rather than using your hands, sneeze into __________ when on the job. a. a jar of disinfectant b. the inside of your wrists c. your elbow d. that air above your head

your elbow