Study Guide-Lean Six Sigma Green Belt
Kaizen is a Japanese word for ________ .
Continuous improvement
In a ____________ gage R&R study each individual operator measures each part.
Crossed
A Process is defined as a system that transforms outputs into inputs.
F
A newly redesigned process should not be considered for continuous improvement for several years.
F
Business cases for Lean Six Sigma Projects must include full technical descriptions of every step in the project process.
F
Business cases that are written to justify the approval of a Lean Six Sigma project require detailed budgets and schedules.
F
The control phase comes before the Improve phase.
F
The last step in the DMAIC process is to improve the situation.
F
This is the basic philosophy of Six-Sigma not Lean.
F
Using the concept of 5S, Items can be sorted into two groups including Always Used and Never Used.
F
In a ____________ gage R&R study each individual operator only measures one part.
Nested
The first document prepared in presenting a Lean Six Sigma project is the __________________ .
Business Case
A ____________ study focuses on whether the individuals collecting the data or performing measurement tests are consistent in their measurements.
Gage R&R
When several individuals measure the same object but each one records a different result this can be attributed to ____________________ .
Human Error
The mathematical expression for a process ,Y=f(x), relates which of the following two characteristics of a process?
Process inputs and process outputs
The contract between those who will do the work associated with a Lean Six Sigma project and management is called a _____________________ .
Project Charter
Consistency associated with a single individual in a Gage R&R study is addressed by the concept of _____________ .
Repeatablity
Which of the following terms suggests the approach where several people undertake the same test to rule out human error in measuring an object?
Reproducibility
Which of the following is not considered one of the four fundamental challenges.
Revenue maximization
Which of the following is not one of the 5s'?
Schedule
Identifying a specific location where supplies will be stored is an example of ________________ .
Set in order
Maintaining a clean workplace is an example of _________________
Shine
5S procedures that have been set into place and followed by others is an example of __________________ .
Standardize
The process of ensuring that 5S methods will be used in the future is called _____________ .
Sustain
A Metric is a formal and measurable goal for a Lean Six Sigma project
T
Data collection is a primary activity associated with the Measure phase.
T
Dispensing the wrong medication at a nursing home is an example of one of the fundamental challenges associated with Lean.
T
In the function Y=f(X), Y is defined as the process output.
T
Lean Six Sigma projects have a clear beginning and end.
T
Metrics are concrete estimates of project results.
T
One advantage in using the concept Y=f(X) is that it implies the use of metrics to measure both inputs and output.
T
One strategy for sorting is by product families.
T
Precision refers to the closeness of two or more measurements to each other.
T
Six-Sigma emphasizes quality and consistency.
T
The Voice of the Customer is not the same as the Voice of the Process.
T
The Voice of the Customer must be accommodated by the Voice of the Process.
T
The benefits expected from a project are estimated to be 100, while the costs associated with undertaking the project are estimated to be 125. The project should not be approved.
T
The cost of labor to fix problems is associated with COPQ.
T
The project charter, when approved by management, formally authorizes a project.
T
The quality of the product or service delivered by a process is related to the voice of the customer.
T
To best ensure success, Lean Six Sigma projects must be defined in such a way as to address a specific goal or objective.
T
When the Voice of the Customer is accommodated within the voice of the process, the customer will be satisfied with the results.
T
A process can be represented mathematically in the following way:
Y=f(x)
5S focuses primarily on _______________ .
increasing efficiency
When taking a measurement of an object, if the device used to take the measurement incorrectly measures the object, this is referred to as a _____________ error
measurement device error
Consistency across individuals in a Gage R&R study is addressed by the concept of _____________ .
Reproducility
If the benefit cost ratio is 2 and the cost of the project is 150, what is the magnitude of the benefits.
300
The term Lean is used interchangeably with Six-Sigma.
Aircraft engine manufacturing
In a Gage R&R study which of the following describes the steps that must be taken?
All of the above
Which of the following is not a fundamental challenge in Six Sigma?
All of the above are fundamental challegnes
Process monitoring is usually associated with the ___________ stage.
Control
Which of the following is not considered one of the five steps in the DMAIC sequence?
Coordinate
The Costs that would disappear if the process that delivers products and services were perfect are referred to as the ____________________________ .
Cost of Poor Quality
The quality of parts, assemblies and products is related to _________ .
Critical to Quality
Which of the following represents the specification of product or service capabilities or attributes that are necessary to meet customer expectations?
Critical to Quality
When asking the question, what is the real problem, the project is very likely to be in the __________ stage
Define
Cycle time should not include any delays incurred during processing.
F
DMAIC is a framework that helps to ensure an orderly and logical flow from the beginning of a Six Sigma project to its end.
F
Financial evaluation requires two estimates; benefits and revenues.
F
For most Lean Six Sigma projects, financial evaluation only requires an estimate of the benefits to be achieved.
F
It is possible to design a process with no variation in output.
F
It is unlikely that earlier stages in the DMAIC process would be revisited as the project progresses.
F
Lean is a collection of tools and methodologies for minimizing process variation
F
The "M" in the DMAIC cycle represents the management of the process.
F
The Business Proposal is a document that serves as a contract between those who will do the project work and management.
F
The basic philosophy behind Lean is to deliver near perfect outcomes.
F
Words such as 'improved results' and 'shorter waiting periods' are often effective metrics by which to gauge the success of a project.
F
