TM318 -old

James is developing a DFD. What would be a good name for him to use on a data flow from the Calculate Federal Withholding process to a data store called YTD Payroll Data?

Federal Withholding Taxes

Processes in data flow diagramming are represented by:

Rounded rectangles

Which is the outcome of the planning phase?

System request document

Which of the following project roles would identify how IT can improve business processes?

Systems analyst

Which is generally NOT true of non-functional requirements?

Systems may need to calculate actual expenses from global operations

The V-model pays more explicit attention to _________

Testing

A process model is:

A graphical way of representing how a business system operates

Which is NOT a purpose of the requirements definition?

Create cost/benefit analysis

Which of the following is not a project characteristic that will affect the methodology selection decision?

Creating a cost/benefit spreadsheet

On an ERD __________

Data elements are listed together and place inside boxes called entities.

The relationship between use cases and data flow diagrams is:

Data flow diagrams start with information in the use cases and the requirements. The set of DFDs that make up the process model simply integrates the individual use cases

System prototyping is BEST characterized as

A 'Quick and Dirty' system

Austin is a systems analyst. Which of the follow people might be the most valuable to him in developing a use case for an accounts payable system upgrade?

Amy, a team manager in the accounts payable department

Role-playing the use case with actual users is a good way to:

Confirm the use case

When normalizing data models, if you take attributes that have multiple values for a single instance of an entity and create separate entities for those attributes you are moving from:

0 normal form to 1st normal form (1NF)

Andrea is creating a diagram model for processes (without regard to how they are conducted). She is probably creating _________

A logical process model

A data flow is:

A single fact

Alex has prepared a spreadsheet where the total benefits are $132,000; the total cumulative costs are $90,000. The ROI would be:

About 46.7%

An example of a functional requirement is ____

Access to the customer order system

When developing the Major Inputs and Major Outputs for a use case, the analyst and users should consider:

All possible inputs and outputs

Which of the following is correct?

An external entity has only one data flow that goes to a process.

Kallie is creating use cases, data flow diagrams and class diagrams. In what phase of the SDLC would she do this?

Analysis

Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently?

Analytical

Ramona is calculating how long it will take for the system to produce benefits that cover its costs in an economic feasibility analysis. She is calculating:

Break-even point

Which of the following is not one of the five elements in system request form?

Business Processes

Moderate changes to existing processes by adding valuable steps or deleting invaluable steps fall under the _________ analysis.

Business process improvement

Which would NOT likely be an attribute of an entity called "Student"?

Class room number

When eliciting requirements from processing clerks and lower level managers about 'how' a system works, the best approach might be: __

Closed-ended interview questions

Which of the following statement is correct about use cases?

Each use case contains a fairly complete description of all the activities that occur in response to a trigger event.

TJ is coordinating a project. Which would he probably NOT use to avoid conflicts?

Encourage a competitive edge between team members

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is:

Ethical

Which of the following is NOT correct?

Every process must be broken down further on Level 1 and Level 2 diagrams

Which is NOT a good practice in conducting interviews?

Explain thoroughly - it is estimated that in a strong interview session, the interviewer (you) should talk and explain about 60% of the time; and the interviewee should answer about 40% of the time.

Suggestions for motivation might include all of these EXCEPT:

Giving all team members the same bonus on a project

Entity Relationship Diagrams show relationships between entities that are ___

In line with the business rules and processing

Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl's department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?

Informal benchmarking

An entity relationship diagram (ERD):

Is a graphic that shows the information that is created, stored, and used by a business system

What diagram will have sub-processes with numbers like 3.3.1, 3.3.2, 3.3.3 (etc.) and also have flows coming in (or going out) that are not illustrated?

Level 2 diagram

Anthony is working on the cardinality of doctors and patients in a large urban hospital. With a large number of doctors with varying specialties and patients that may have more than one ailment, he thinks the relationship might be noted as:

Many to many

The two methods to validate that an ERD is well formed are ___

Normalization and balancing with process models

Rachel, Fraud Unit Manager, has just received an interview report from Stefano, a systems analyst. Rachel was interviewed by Stefano, and was asked to make corrections and clarifications to the interview report. In what interview phase would this occur?

Post interview following-up

A technique where a set of written questions are distributed to people (frequently to a large number of people) is: _____.

Questionnaires

RAD is an acronym for:

Rapid Application Development

The main difference between the Parallel Development Methodology and the Iterative Development Methodology is that:

The Parallel Methodology will have subprojects and the Iterative Methodology will have various releases

Which of the following is NOT true about ERDs?

The diagrams are drawn in a sequential order - from top to bottom

Which would generally NOT be taken into consideration for project portfolio management in an organization?

The number of financially feasible projects

Which of the following statement about the use case diagram is NOT correct?

There are 2 types of relationships: association and generalization.

Which of the following of the context diagram is NOT correct?

There is no data flow in a context diagram

Which is NOT true for systems analysts?

They are the project sponsors for system proposals

Which is NOT true of use cases?

They illustrate what starts (or triggers) an event, all the people that are involved, and how the system provides value

Which of the following is true about a JAD facilitator?

They set the meeting agenda

Garrett has been told by management that his project MUST be completed on time. His best estimates are more than two weeks after the absolute deadline. Which technique could he use to get a functional system on time?

Timeboxing

Which is NOT true of use cases?

Use cases are the same as process diagrams.

Which is NOT true of use cases?

Use cases normally contain ten to twelve major steps

Use cases are used to more fully delineate ___

User requirements

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; reasonably reliable; a very long time schedule, and the schedule visibility is not important?

Waterfall

Independent entities are:

When an entity can exist without the help of another entity

Modality refers to

Whether and entity can exist with or without a related instance in the related entity

Steve, a systems analyst, is working on a home mortgage system. He discovered that, on average, it takes 30 days for the bank to approve a mortgage. However, when adding the total amount of time for each of the basic steps in the process actually spent is about 8 hours. This analysis strategy is:

duration analysis

Which of the following statement about a use case is NOT correct?

he use case name should be in a noun phrase