Volume 1 Chapter 9
Which of the following is true about a sloppy patient care report?
A sloppy PCR implies sloppy care.
Which of these technologies does not now operate to provide a first response to an emergency?
An EMS Resource and Event Monitoring System
In 2008, the FCC established a new office to handle public safety issues, known as the:
Public Safety and Homeland Security Bureau.
Which of the following is critical when multiple agencies respond to a single incident?
Reliable equipment designed to afford clear communication among all agencies within the system
How can your patient care reports be used for research purposes?
Researchers may use certain data elements to assess patient outcomes.
Which is a primary function of the FCC?
secure radio communications.
When communicating via radio, you should use:
"affirmative" and "negative."
The Office of Emergency Communications (OEC) provides funds to states for developing a statewide communications interoperability plan. The OEC requires states to give _____ of the funds to local agency providers.
80%.
Why is it important for all agencies and jurisdictions comprising a regional EMS system to be able to communicate with each other seamlessly?
Communication is not merely one aspect of an EMS response; it is the key link in the chain that results in the best possible patient outcome.
What emerging technology is helping to ease the overcrowding of radio frequencies?
Digital equipment
An example of effective communications between the EMS dispatcher and crew would be:
Dispatcher: "Control to Unit 34, respond high priority to 783 Third Street, cross street Vine, on a possible heart attack." Unit 34: "Control, Unit 34 copy, responding high priority to 783 Third Street." Dispatcher: "Unit 34, 1340 hours."
Which of the following allows simultaneous two-way communication?
Duplex transmission
Of the radio transmissions made by EMS providers during a typical emergency response, which of the following would least likely occur?
EMS providers (eg, paramedics) calling the person who detected the problem and summoned EMS to ask for details about the emergent event
Which is not a primary function of the FCC?
Ensuring that EMS communications systems are not planned as a "stovepipe" activity
Which form of communication is used most often by EMS providers?
Face to face
Which of the following is true regarding the patient care report?
The PCR may be written or electronic.
Which of the following is true regarding simplex radio communications?
They can transmit and receive, but not both simultaneously.
Which of the following is true regarding wireless 911 calls?
They present challenges that the EMS system is still trying to address.
Why is it most important to repeat orders from medical direction?
To confirm understanding
A radio communications band that is widely available and penetrates concrete and steel well is the:
UHF band.
A radio communications band that is widely available and travels far and well over varied terrain is the:
VHF band.
EMS providers must routinely communicate effectively with:
bystanders.
A __________ radio device is capable of automatically selecting the strongest radio, cellular, or satellite channel when the user initiates communication.
cognitive
The data elements that are collected on the PCR and how they are interpreted are defined in a:
data dictionary.
Of the following list, which concept does not apply to the communications component of an EMS system?
emergency medical system slang
When communicating patient information to the hospital, it is helpful to:
follow the standard reporting format, emphasizing the information most relevant to your patient.
What is an echo procedure?
immediately repeating each transmission received during radio communications to confirm accurate reception and understanding.
The use of video streaming in EMS to transmit patient images to medical direction:
is likely to be more beneficial in rural areas.
In the basic communication model, speaking face to face, sending a fax, leaving a voice message, or sending a written letter is known as a:
medium.
A 2010 report by the National Public Safety Telecommunications Council predicted the development of new medical devices useful to EMS that will use radio waves to transmit data. Which device listed below was not predicted?
multiplex radio system device
The medical director for your agency is mandating simultaneous transmission of your verbal report and telemetry data on all cardiac patients. This will require:
multiplex technology.
Your agency's radio frequencies may be monitored by the public and media. You should:
not relay confidential patient information.
The Federal Communications Commission (FCC) does not control and regulate:
personal conversations.
What coordinated system determines the appropriate level of response to a call from someone who detects an emergency and summons EMS?
priority dispatching system
An emergency medical dispatcher uses established guidelines to determine the appropriate level of response. This is known as:
priority dispatching.
Within the basic communication model, semantics refer to:
the meaning of words.
Which of the following is not usually part of the EMS response communication sequence?
the patient calls the medical direction physician to ask for help
Of the following personnel the paramedic may communicate with during a typical shift, which one would be least likely to be part of an EMS run?
the police supervisor
Units operating in a large city may transmit on ultrahigh frequency (UHF) radio frequencies because:
they penetrate concrete and steel well and are less susceptible to interference.
You must carefully limit radio transmission of any information that might identify a particular patient. This includes such things as name, race, financial status, and similar descriptors. Transmission of such information does not enhance patient care and will most likely:
violate patient confidentiality laws including the Health Insurance Portability and Accountability Act.
