Week #1 - Chapter #1 / #13 Quiz

Which of the following are the observable indicators of organizational culture?

artifacts

A firm has good associations with its customers, suppliers, and others who provide added mutual value for the firm. Name the form of intellectual capital that is possessed by the firm due to its good associations.

relationship capital

Corporate social responsibility has little effect on the financial performance of an organization

False

Organizational culture consists of shared values but not shared assumptions.

False

Stakeholder relations are static, a fixed condition.

False

In the field of organizational behavior, organizations are described as groups of

In the field of organizational behavior, organizations are described as groups of

Which of these statements is TRUE about the field of organizational behavior?

It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations.

Which of the following statements is TRUE of organizational behavior knowledge?

It is relevant to everyone who works in organizations.

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

True

Globalization offers numerous benefits to organizations in terms of larger markets, lower costs, and greater access to knowledge and innovation.

True

Values are conscious perceptions, while shared assumptions are nonconscious.

True

Workforce diversity potentially improves decision making on complex tasks.

True

Which of the following is a verbal symbol of cultural values? A) speeches at ceremonies

expressions of anger

Organizational behavior views organizations as

open systems.

The organizational culture dimension of attention to detail is characterized by

precision