Week 1 - Introduction to Course 3, Use research to inform ideation, Build goal statements, Outline user flows, Create storyboards, Get Started with wireframes, Week 1 Review

Intro. to Course 3: Which of the following are examples of pain points? Select all that apply. 1 / 1 point Struggling to interact with a button on a mobile app's homepage because it's extremely small Completing the checkout process for a food delivery app Being asked to submit credit card information when no payment is required Receiving the same response to three different questions from an automated chatbot

*Struggling to interact with a button on a mobile app's homepage because it's extremely small Explanation: This is an example of a product pain point, since it is a usability issue that frustrates the user. *Being asked to submit credit card information when no payment is required Explanation: This is an example of a financial pain point, since the user has to provide sensitive personal information without a clear reason. *Receiving the same response to three different questions from an automated chatbot Explanation: This is an example of a support pain point, since the user can't get the answers they need.

Intro. to Course 3: Which of these user stories includes a type of user, an action, and a benefit? 1 / 1 point As a scientist, I want access to my colleagues' published research. As a chef, I want access to the freshest ingredients and the highest-quality cooking utensils. I want a bookshelf so I have somewhere to store my book collection. As a yoga instructor, I want to create a consistent class schedule so that my clients know how to confidently plan their weekly exercise.

As a yoga instructor, I want to create a consistent class schedule so that my clients know how to confidently plan their weekly exercise. Explanation: This user story is complete with a type of user, an action, and a benefit. A complete user story keeps the problem user-centered, actionable, and clear.

Intro. to Course 3: Which of the following is a complete problem statement? 1 / 1 point Akiko is a construction consultant who is building a skyscraper. Bella is a dance choreographer who needs to create a practice video because some of their students have school during the day and can't attend lessons in person. Angelo needs a toolbox and shingles to fix the leak in their roof. Hakim is an accountant who needs to collect expense reports from their coworkers.

Bella is a dance choreographer who needs to create a practice video because some of their students have school during the day and can't attend lessons in person. Explanation: In this statement, the user's name, characteristics, need, and the reason for the need have been clearly defined.

Create storyboards - Video Question: What type of storyboard focuses on the user experience? Quick view Close-up High-fidelity Big picture

Big picture Explanation: A big picture storyboard focuses on the user experience, and considers questions like: How will the user use our dog walking app? Why will the app be useful? And why will the user be delighted by the app?

*Intro. to Course 3: Identify the steps of the ideation process in the correct order. 1 / 1 point Documenting ideas, brainstorming, focusing on quantity, questioning obvious solutions, gathering a diverse team, and evaluating the ideas. Brainstorming, documenting ideas, focusing on quantity, not allowing evaluation, gathering a diverse team, questioning obvious solutions, and evaluating the ideas. *Gathering a diverse team, brainstorming, documenting ideas, questioning obvious solutions, focusing on quantity, and evaluating the ideas. Identify the steps of the ideation process in the correct order.

Brainstorming, documenting ideas, focusing on quantity, not allowing evaluation, gathering a diverse team, questioning obvious solutions, and evaluating the ideas. Explanation: It's important to begin by brainstorming many possible solutions and recording them so you have a large pool of possibilities. Gathering a diverse team provides unique perspectives when you begin to eliminate obvious solutions. Then, once you've refined your total number of solutions, you can assess which are best suited to your users' needs. Completing the ideation process in this order allows you to identify many possible solutions.

Intro. to Course 3: You're a UX designer working on a gaming app in a competitive market space. You want to figure out what your competitors' strengths and weaknesses are, and how to create a better product. What should you do? 1 / 1 point Conduct a competitive audit Conduct informal research online Contact each company directly Create a marketing plan

Conduct a competitive audit Explanation: A competitive audit is a report that evaluates what competing companies are doing well with their product, and where they are failing. This information can improve your product by addressing problems your competitors haven't accounted for.

*Intro. to Course 3: What are some key benefits of considering accessibility in UX design? Select all that apply. 1/ 1 point Ensures underrepresented and excluded groups are taken into account Addresses societal structures and products rather than a person's ability Creates solutions that often help everyone

Ensures underrepresented and excluded groups are taken into account Explanation: Accessibility in design, particularly equity-focused design, considers all aspects of a product to ensure it's accessible and fair to various genders, races, and abilities, especially those from historically underrepresented groups. Creates solutions that often help everyone Explanation: Whether or not a person has a disability, considering accessibility in design often helps everyone, including those with temporary, situational, or permanent disabilities. Products created to enhance the user experience resulted in a solution that helped everyone, such as closed captioning, enlarged fonts, and magnifying tools. Addresses societal structures and products rather than a person's ability

Get Started with wireframes - Video Question: What is a characteristic of a good wireframe? Good wireframes require extensive design experience. Good wireframes require advanced technical skills. Good wireframes are organized and communicate information clearly. Good wireframes are based on the designer's ability to write.

Good wireframes are organized and communicate information clearly. Explanation: Good wireframes do not require advanced drawing skills. They are all about organizing and communicating information clearly to the team implementing the design.

Intro. to Course 3: Which phase of the design sprint helps the team find solutions to build on? 1 / 1 point Prototype Understand Ideate Test Decide

Ideate Explanation: After starting the design sprint off on the right track with the Understand phase, the Ideate phase helps the team find solutions to build upon. To get the creative juices flowing, you start this phase by coming up with ideas and building on them to create solutions.

Get Started with wireframes: Identify characteristics of a low-fidelity (lo-fi) design. Select all that apply. 1 / 1 point Low-fi designs use simple shapes and lines Lo-fi designs include graphics and images Low-fi designs are often used to get ideas out quickly. Lo-fi designs are highly refined and polished

Low-fi designs are often used to get ideas out quickly. Explanation: UX designers create low-fidelity designs to get ideas out quickly and leave room for exploration. Compared to its high-fidelity counterpart, low-fidelity designs characteristically use simple shapes and lines. They're also less refined and polished. Low-fi designs use simple shapes and lines Explanation: Compared to its high-fidelity counterpart, low-fidelity designs characteristically use simple shapes and lines. They're also less refined and polished.

Get Started with wireframes: Which of the design fidelity types would you use if you need to get ideas out quickly while leaving room open for exploration? 1 / 1 point Medium-fidelity design High-fidelity design Low-fidelity design

Low-fidelity design Explanation: Low-fidelity designs are less complex and allow designers to sketch ideas quickly.

Intro. to Course 3: Which of the following statements about user personas is true? 1 / 1 point Personas are modeled after the characteristics of the UX designer. UX designers should avoid creating backstories for personas. A persona is a real user who provides real reviews on a product. Personas can help identify patterns of behavior in users.

Personas can help identify patterns of behavior in users. Explanation: In UX design, personas are fictional users whose goals and characteristics represent the needs of a larger group of users. Personas can help us identify patterns of behavior in users. These patterns might point to a common pain point that a group of users experiences.

Create storyboards: What are the key elements of a storyboard? Select all that apply. 1 / 1 point Plot Character Scene Theme Narrative

Plot Explanation: The plot in a storyboard describes the benefit or solution of the design. Other key elements of a storyboard include scene, character, and narrative. Character Explanation: The user in a storyboard is the character. Other key elements of a storyboard include plot, scene, and narrative. Scene Explanation: The scene in a storyboard helps designers imagine the user's environment. Other key elements of a storyboard include plot, character, and narrative. Narrative Explanation: The storyboard's narrative describes the user's problem and how the design will solve the problem. Other key elements of a storyboard include plot, scene, and character.

Intro. to Course 3: What can a researcher learn when they properly empathize with users during user research? 1 / 1 point The wants, desires, and fears of their users The needs, behaviors, and motivations of their users The opinions, feelings, and biases of their users The hopes, dreams, and assumptions of their users

The needs, behaviors, and motivations of their users Explanation: Empathizing with users helps researchers understand what users need, why they need it, and how they solve problems. This is vital in building positive user experiences.

Intro to Course 3 - Disc. Prompt: Please share the portfolio project prompt that you chose to work on during this course of the certificate program. If you have been taking the courses of this certificate program in order, you will continue to develop the mobile app designs that you began during the previous course. Your prompt will remain the same. If this is your first course of the certificate program, you can submit a project prompt from the custom list on Sharpen, or you can state that you will utilize the starter materials. Type out the full prompt in the text field provided. Then, describe why you selected this prompt in a sentence or two.

The prompt that I chose for my portfolio project was Design a ceremony checklist app; for a wedding venue. One of the reasons why I chose this prompt is because most of the random generated ones that kept on popping up was all about restaurants and I wanted something different and also something that I can understand on a personal level. Once I got this prompt, I was really excited to have this as my topic because its really fun to think about wedding venue things and even though I don't have prior experience myself, I'm having a great time imagining what it would be like for a user to plan their wedding venue using a ceremony checklist app.

Create storyboards - Video Question: What is the goal of a storyboard? To identify research goals and convey them in a visual format To explain in a brief paragraph how a user interacts with a product To write a unique problem statement To visually describe and explore a user's experience with a product

To visually describe and explore a user's experience with a product Explanation: You can think about storyboarding as a tool to visualize potential solutions to problems the user is facing. It helps you make visual connections between research insights and the flow of experience. It can also help you explain your ideas to stakeholders.

Use research to inform ideation - VIDEO QUESTION QUIZ: Fill in the blank: _____ help UX designers determine which user needs are the most critical to resolve. Empathy maps User journey maps User stories Personas

User stories Explanation: When developing early solutions, User stories help narrow down which needs to focus on first.

Outline user flows - DISC. POST Take a moment to reflect on the user flow for an app you use frequently. What is the main user flow that you take when you use the app? What screen do you start on? What actions do you take? What decisions do you have to make along the way?

What is the main user flow that you take when you use the app? The main user flow that I take when I use the app called Modanisa is I first open the app, second I click on categories, third there are many options to choose from different types of items shown, fourth I click on evening gowns, fifth it shows me many options to choose from different types of evening gowns, sixth I click on modest evening dress and now I am presented with modest evening dresses, seventh I have the option to sort by the lowest to highest and many more, eighth I have also have to option to filter my search using size and many more options that are listed there. By using these steps, it ensures as to what you are actually looking for so that you waste your time looking for something that you really want to purchase. What screen do you start on? The screen that I start on is the homepage of the Modanisa app. What actions do you take? The actions that I take are choosing what items that I want to view. What decisions do you have to make along the way? The decisions that I have to make along the way are between the types of clothing that I am looking for such as the fabric and sorting them from low to high to find what I am looking for so that I don't waste time.

Get Started with wireframes - Video Question: What are some benefits of creating wireframes? Select all that apply. Wireframes can help designers catch problems early. Wireframes inform the color and text so stakeholders can see the layout of the design. Wireframes get stakeholders to focus on structure so they can make decisions on it early. Wireframes allow designers to iterate slowly to allow for more ideas throughout the process.

Wireframes can help designers catch problems early. Explanation: Wireframes can help designers identify any missing or disorganized elements before creating the final design. It can also help stakeholders focus on the design's structure so they can make decisions early on. Wireframes get stakeholders to focus on structure so they can make decisions on it early. Explanation: Since wireframes are made up of simple lines and shapes, stakeholders won't get stuck on the details. They can then make decisions on the structure quickly, and help designers catch problems early on.

Create storyboards: Which of the following scenarios would be most appropriate to use a big picture storyboard? 1 / 1 point You create a tool that connects auto mechanics with local auto parts stores to check product availability in real-time. You want to test the app for possible connection issues. You create a new homepage for a news site. You need to show the details of the product and what happens during each step of the user experience. You start the design process for a new grocery delivery app. You want to pitch some ideas to the team about how the user could use it and benefit from it.

You start the design process for a new grocery delivery app. You want to pitch some ideas to the team about how the user could use it and benefit from it. Explanation: This scenario would use a big picture storyboard because you're focusing on how people will use the product throughout their day, and why that product will be useful.

Intro. to Course 3: Fill in the blank: Designing products with accessibility and inclusivity in mind ensures that you _____. 1 / 1 point include solutions that benefit specific individuals, which improves the user experience for all users. focus on creating one solution for as many people as possible create a different solution for every single user. create an identical experience for all users

include solutions that benefit specific individuals, which improves the user experience for all users. Explanation: This approach solves a problem for a specific user, but the solution extends to the many other users of the product. This approach provides multiple design solutions that account for different users, such as those with disabilities or those who come from traditionally marginalized backgrounds. These considerations improve the experience for the intended user, as well as other users of the product.

Get Started with wireframes: Fill in the blank: Wireframes establish the basic _____ of a page and serve as an outline of a digital experience. 1 / 1 point text structure functional specifications images

structure Explanation: Wireframes establish the basic structure of a page and serve as an outline of a digital experience.

Create storyboards - Video Question: Big picture storyboards focus on the how and the why, while close-up storyboards focus on the _____. who when what where

what Explanation: While big picture storyboards focus on the user experience (--the how and the why), close-up storyboards focus on the product (--the what).