Week 1 Quiz

A way for managers to respond to the problem of unethical behavior is to provide in-house advisors who can be contacted anonymously. True False

True Managers and their organizations are responding to the problem of unethical behavior in a number of ways. They are writing and distributing codes of ethics to guide employees through ethical dilemmas. They are offering seminars, workshops, and other training programs to try to improve ethical behaviors. They are also providing in-house advisors who can be contacted, in many cases anonymously, for assistance in dealing with ethical issues.

________ is the study of societies to learn about human beings and their activities. a. Anthropology b. Psychology c. Sociology d. Psychiatry e. Social psychology

a. Anthropology the study of societies to learn about human beings and their activities.

The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________. a. human skills b. technical skills c. conceptual skills d. cognitive skills e. analytical skills

a. human skills The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as human skills. Managers get things done through other people, and it is crucial for them to have good

Which of the following fields of study is most likely to involve studying organizational culture, formal organization theory, and structure? a. sociology b. psychology c. anthropology d. psychiatry e. social psychology

a. sociology Sociologists study organizational culture, formal organization theory and structure, organizational technology, communications, power, and conflict.

You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. Which faculty member is most likely to furnish information about personality, learning, and motivation? a. sociology b. psychology c. anthropology d. political science e. industrial engineering

b. psychology Psychology seeks to measure, explain, and sometimes change the behavior of humans and other animals. Psychology's focus on the individual has led to contributions in the areas of learning, personality, emotions, motivational forces, and more.

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument? a. Jessica was unable to fare well in the written test which analyzed her conceptual skills. b. Jessica listened intently to the interviewers' questions before answering them. c. Jessica was unable to communicate clearly why she was right for the job. d. Jessica was very friendly and courteous with the receptionist while greeting her. e. Jessica was high on confidence about getting the job because of her strong networking skills.

c. Jessica was unable to communicate clearly why she was right for the job. The ability to understand, communicate with, motivate, and support other people, both individually and in groups, defines human skills. Many people are technically proficient but poor listeners, unable to understand the needs of others, or weak at managing conflicts. If Jessica were unable to communicate clearly why she was right for the job, it would weaken Laura's argument that Jessica has strong interpersonal skills. Jessica being unable to fare well in the written test which analyzed her conceptual skills does not indicate Jessica's networking skills, and thus does not weaken Laura's argument. Jessica listening intently to the interviewers' questions before answering them and greeting the receptionist indicates that she has good interpersonal skills. This strengthens Laura's argument. Jessica being high on confidence about getting the job because of her strong networking skills is irrelevant to the argument.

According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change. a. spokesperson b. disturbance handler c. entrepreneur According to d. resource allocator e. negotiator

c. entrepreneur According to Mintzberg's classification of managerial roles, an entrepreneur searches the organization and its environment for opportunities and initiates projects to bring about change.

Group ________ is the extent to which members of a group support and validate one another at work. a. affect b. associability c. think d. cohesion e. maturity

d. cohesion Group cohesion is the extent to which members of a group support and validate one another at work. In other words, a cohesive group is one that sticks together.

According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following? a. planning b. decision making c. controlling d. politicking e. staffing

d. politicking Fred Luthans and his associates studied more than 450 managers who were all engaged in four managerial activities of traditional management, communication, human resource management, and networking. Networking activities are comprised of socializing, politicking, and interacting with outsiders.