Whataburger OM1 Questions
When portioning Onion Rings, place ____ in a portion bag.
4 large or medium; if onion rings are small, place 5
What is the "cook" time for gravy?
4 minutes (2 minutes to stir with wire whip and allow to stand for 2 minutes)
What is the weight of an uncooked large patty?
4 oz.
What is the maximum amount of large patties you can cook in each section?
4 patties
How many hashbrowns come to an order?
4 pieces
On a 4 foot grill, the grill is divided into how many sections?
4 sections
A breakfast platter Whatameal is served with _____ whole hashbrown sticks.
4 sticks
What is the max number of taquitos that can be placed in a 6# bag?
4 taquitos
What is the range of the Temperature Danger Zone?
41 degrees to 140 degrees F
What is the heat time for chorizo?
45 seconds
How long can crumbled sausage be held in the walk-in?
48 hours
How long should green chiles temper for?
48 hours
Once tempered, the shelf life for grilled chicken in the cooler is _____.
48 hours
What is the temper time for frozen chorizo?
48 hours
What is the temper time for frozen grilled chicken breasts?
48 hours
The maximum number of chicken breasts that may be heated under the press is ______.
5 breasts
What is the shelf life of biscuits once received?
5 days
What is the maximum number of WhataCatch filets that can be placed in a chicken box?
5 filets
What is the diameter of a large bun?
5 inches
Hot held taquito mixes must be stirred at least every ____ minutes?
5 minutes
What is the cook time for WhataChick'n Bites?
5 minutes
What is the hold time for cooked beef patties on the Transfer Zone?
5 minutes
What is the total cook time for a WhataChick'n?
5 minutes
How many grilled chicken breasts can be heated under the press?
5 pieces
A round egg for a BOB Ranchero is cooked to order with _____ slices of jalapenos.
5 slices
How many jalapenos go on a Whataburger Jr?
5 slices
If requested, how many jalapenos are added to a WhataCatch?
5 slices
How much crumbled sausage is used to make a batch of taquito mix?
6 #12 scoops
How long is crumbled sausage tempered for?
6 hours
How long is shredded cheese tempered for?
6 hours
What is the hot hold time for gravy?
6 hours
What is the cook time for biscuits?
6 minutes
What is the cooking time for WhataChick'n Strips?
6 minutes
Frozen, what is the shelf life for shredded cheese?
6 months
How much sausage gravy goes on a biscuit and gravy?
6 oz.
Grill chicken is cut into how many slices for a grilled chicken fajita taco?
6 slices
Crumbled sausage is heated for _____ before adding liquid egg.
60 seconds
What percent of transactions include a fried item?
65% of transactions
How long can jalapenos be held once the bag is opened?
7 days
How long can shredded cheese be held in a plastic container?
7 days
What is room temperature?
70 degrees F
What is the "Use By" time for thawed green chiles?
72 hours
What is the thaw time for a case of biscuits?
8 hours
How many jalapenos go on a Whataburger?
8 slices
If requested, how many jalapenos slices are added to a grilled chicken fajita?
8 slices
How many onion rings go in a medium order?
8 to 10
What is served with a cinnamon roll?
A knife, a fork and 1 pc margarine.
What are the two acceptable containers for chicken strips in a Kid's Meal?
A small fry bag or a medium fry carton
The 6 and 9 piece WhataChick'n Bites a la carte should be placed in what container?
Cinnamon roll clamshell
How should nails be kept?
Clean and trimmed, short at all times
What does CCP stand for?
Critical Control Point
A knife used to cut lettuce that was used to cut chicken is an example of _______.
Cross contamination
What should you use when cleaning exhaust hood vents?
Cut-resistant safety gloves (edges of vents are sharp).
What is used to clean the Transfer Zone plates every shift?
Fresh Shortening
When cleaning the grill, what is used to clean it?
Fresh shortening (never bun oil or water)
Through absorption, shortening becomes part of the food being cooked, comprising_____.
From 7-35% of the product's total weight.
What pattern is used when salting fries?
From back to front in a "W" pattern
How is shredded cheese stored upon delivery?
Frozen
What cleaning chemical is used to clean fryers during boil out?
Fry Cleaner (mixed with cold water)
How much water is placed in the steam cup when preparing round eggs?
Full
Always use what to place ice in cup?
Ice scoop
If the drain lines under the drink machine get clogged, you should____.
Pour a decanter of hot water from the coffee machine.
When adding shake mix to shake machine, what must you do to the shake container?
Shake thoroughly
What is the oven temperature when cooking biscuits?
350 degrees
What is the required temperature of the grill?
350 degrees F.
What type of bun is used for a WhataChick'n sandwich?
4 1/2" wheat bun
How is each breakfast Whatameal ordered "To Go" delivered?
Each in its own 6# bag.
What is the maximum number of WhataChick'n Bites that can be cooked in a fry basket?
36 pieces
What is the max number of BOBs that can be placed in a 6# bag?
3
The diameter of the six-pack egg ring used to make round eggs is ____.
3 3/4"
Tempered sausage patties have a shelf life of ______ days at 38 degrees F.
3 days
How many times should a large patty be scored?
3 in on diagonal direction and 3 in the other direction
What scoop do we use to place green chiles on the grill?
#20 scoop (yellow)
What is the temperature range of the freezer?
-10 degrees to +10 degrees F
Small patties are scored ______times.
0 times
How much shredded cheese is used on a BBQ Cheddar Burger?
1 #12 scoop (1 1/2 oz.)
How much shredded cheese is used on a Chop House Cheddar Burger?
1 #12 scoop (1 1/2 oz.)
What scoop is used to portion chorizo on the grill when making a single chorizo taquito?
1 #40 scoop (purple)
How much of a taquito is folded up to make a pocket?
1 1/2 inches
How much Honey BBQ Sauce is used on a Honey BBQ Chicken Strip Sandwich?
1 1/4 oz. in a "W" pattern
How many PC Syrup comes with an order of pancakes?
1 PC
What two wraps are used for a grilled chicken fajita?
1 chicken outside, one white inside.
What two wraps are used for a grilled chicken fajita taco with cheese?
1 chicken outside, one yellow inside
The total heat time for tortilla is _______.
1 minute 15 seconds (45 seconds / 30 seconds)
What is the cook time for onion rings?
1 minute and 45 seconds
What is the cook time for small beef patty?
1 minute and 45 seconds
How much steak sauce is used on an A1 Thick & Hearty sandwich?
1 oz.
How much vegetable blend is used for a grilled chicken fajita?
1 oz.
How many double/triple meat sandwiches can you place in a 6# bag?
1 sandwich
A sausage and egg taquito is made with how many #12 scoops of sausage taquito mix?
1 scoop
What is portion size for green chiles?
1 scoop (2 oz.) for large sandwich; 1/2 scoop (1 oz.) for small sandwich or breakfast items.
When grilling onions, how many shots of bun oil should you use?
1 shot of bun oil
If requested, what size cheese goes on a WhataCatch?
1 small American cheese
What cheese is used on a taquito with cheese?
1 small cheese cut in half
When Onion Rings are being cooked, never cook more than ______at once.
3 large orders or 4 medium orders
How much shredded cheese is used on a Jr. BBQ Cheddar Burger?
1/2 #12 scoop (3/4 oz)
How much shredded cheese is used on a Chop House Cheddar Burger?
1/2 #12 scoop (3/4 oz.)
When preparing a single sausage gravy order, use _____.
1/2 a #12 scoop of crumbled sausage heated for 60 seconds
When making a round liquid egg, fill the egg ring ____full with liquid egg.
1/2 full
You should never allow the grease drawer to fill more than _____.
1/2 full (use hot oil transfer system to pump excess grease)
How much mayo goes on a WhataChick'n sandwiches?
1/2 oz
How much creamy steak sauce is used on a Jr. Chop House Cheddar Burger?
1/2 oz.
How much grilled onions are used on an A1 Thick & Hearty sandwich?
1/2 oz.
How much lettuce goes on a WhataCatch if requested?
1/2 oz.
How much mustard goes on a Whataburger?
1/2 oz.
When making a single sausage taquito, use ______#12 scoop of crumbled sausage.
1/2 scoop
If customer requests extra tartar sauce on a WhataCatch sandwich, how much is added?
1/3 oz.
Extra spread on a large sandwich should be?
1/4 oz.
How much Bold BBQ sauce is used on a Jr. BBQ Cheddar Burger?
1/4 oz.
How much grilled onions are used on a Jr. A1 Thick & Hearty sandwich?
1/4 oz.
How much grilled onions are used on a Jr. BBQ Cheddar Burger?
1/4 oz.
How much grilled onions are used on a Jr. Chop House Cheddar Burger?
1/4 oz.
The diameter of the large egg ring used to make full batch of taquito mix.
10 inch
What is the holding time for cooked pancakes?
10 minutes
What is the post temp time (hold time) for hashbrowns?
10 minutes during a rush
A max of ______sausage patties may be cooked under the same press.
10 patties
The maximum number of WhataChick'n Strips that may be cooked in a single fry basket.
12 strips
How many onion rings go in a large order?
12 to 15
The internal temperature of a bun under the crust.
140 degrees F
What is the minimum hot holding temperature for eggs?
140 degrees F
How many biscuits can be cooked in a large pan at one time?
15 biscuits
The hold time for WhataChick'n Strips.
15 minutes (Winston Drawer), 30 minutes (Prince Castle)
What is the hold time for chicken strips?
15 minutes under heat lamp or 3 minutes in PC or Winston drawer
How long are all fried products drained for?
15 seconds
To what temperature do you let the shortening cool before removing?
160 degrees F.
What is the minimum temperature for taquito mix?
165 degrees
Scrambled eggs should be cooked to a temperature of at least ____.
165 degrees F
What is the minimum internal temperature for a grilled chicken fajita taco?
165 degrees F
What is the minimum internal temperature of a sausage patty?
165 degrees F
What is the minimum temperature of all cooked products?
165 degrees F
The internal temperature of a bun under the cut surface.
170 degrees F
What is the temperature for Boil Out?
180 to 210 degrees
What is the temperature range for the Transfer Zone?
180 to 230 degrees F.
For breakfast platters, you use how many scoops of plain taquito mix?
2 #12 scoops
How many grilled chicken fajita tacos can be placed in a 6# bag?
2 grilled chicken fajita tacos
How many hashbrowns come on a potato taquito?
2 hashbrown sticks placed on top of the egg
If portioned, gravy is held in a Prince Castle, the hold time is_____.
2 hours
How long should you stir gravy water when adding gravy mix to hot water?
2 minutes
Total cook time for a full carton of liquid egg.
2 minutes and 20 seconds
What is the cook time for sausage patties?
2 minutes and 30 seconds
What is the cook time for French fries?
2 minutes and 45 seconds
What is the cook time for hashbrowns?
2 minutes and 45 seconds
What is the cook time for large beef patty?
2 minutes and 45 seconds
What is the total heat time for grilled onions?
2 minutes and 45 seconds
When Onion Rings are ordered, use ______.
2 prepped bags for a Medium and 3 prepped bags for a Large
How many chicken sandwiches can be served in a 6# bag?
2 sandwiches
How many single meat sandwiches can you place in a 6# bag?
2 sandwiches
If requested, how many tomatoes are added to a WhataCatch?
2 slices
When preparing a grilled cheese sandwich, where are the cheese slices placed?
2 slices of large cheese on a yellow wrap on the MUT
An order of pancakes with bacon is served with _____whole strips of bacon.
2 strips
How much bacon is placed on a bacon taquito?
2 strips cut into 4 pieces each (8 total)
How much bacon is used on a Chop House Cheddar Burger?
2 strips, cut in half
How much bacon is used on a Jr. Chop House Cheddar Burger?
2 strips, cut in half
How many shots of bun oil are used when cooking grilled chicken?
2 to 3 shots on the grill, 1 to 2 shots on each grill chicken
How many strips of bacon are used on a Honey Butter Chicken Biscuit?
2, cut in half
How much tartar sauce goes on a WhataCatch sandwich?
2/3 oz.
Taquito mix can be hot held for a maximum of _____minutes.
20 minutes (non PC), 30 minutes (PC)
What is the post temp time for sausage patties?
20 minutes in steam table, 30 minutes in PC or moist Winston.
When double hand washing, how long do you rub your hands together?
20 to 30 seconds
A spray bottle with vinegar-water mix is prepared in a _____.
22 oz bottle (3 oz of vinegar and the remainder is water)
What is the holding time for pancake batter?
24 hours
How many hashbrowns sticks can be cooked in each basket?
24 pieces (six orders or 1/4 basket)
When cleaning exhaust hood vents, make sure they are not removed for longer than_____.
25 minutes
Apple slices will arrive in a case of ____packages.
25 packages / 2 oz. each
What is the temperature range of the Super Cooler?
28 degrees to 30 degrees F
What is the heat time for grilled chicken?
3 minutes (1:30 on one side, 1:30 on second side)
What is the cook time for pancakes and WhataCatch?
3 minutes and 30 seconds
What is the cook time for pancakes?
3 minutes and 30 seconds
What is the cook time for a large beef patty well done?
3 minutes and 30 seconds ( 2 minutes on the first side, 1:30 on the second side)
What is the hold time for fries?
3 minutes during a rush
How much tartar sauce accompanies a WhataCatch Dinner?
3 oz.
How many scoops of chorizo are used to cook a full batch of taquito mix?
3 scoops
If requested how many pickles are added to a WhataCatch?
3 slices
How many WhataChick'n strips are used on a Honey BBQ Chicken Strip Sandwich?
3 strips
How many WhataChick'n strips are used on a JR Honey BBQ Chicken Strip Sandwich?
3 strips
How many strips of bacon would go on a chicken sandwich if requested?
3 strips cut in half
If requested, how much bacon goes on a Whataburger?
3 strips, cut in half, in a criss-cross pattern
When rotating shortening, always leave how much of the shortening in a fryer?
3 to 4 inches
When shortening is circulating through filter, you should let it filter for_____.
3 to 5 minutes, no longer than 8 minutes
Pancakes are portioned using a _____.
3" egg ring
How much bold BBQ sauce is used on a BBQ Cheddar Burger?
3/4 oz.
How much creamy pepper sauce is used on a Patty Melt sandwich?
3/4 oz.
How much creamy steak sauce is used on a Chop House Cheddar Burger?
3/4 oz.
How much grilled onions are used on a BBQ Cheddar Burger?
3/4 oz.
How much grilled onions are used on a Chop House Cheddar Burger?
3/4 oz.
How much grilled onions are used on a Double Meat Patty Melt sandwich?
3/4 oz.
How much honey butter sauce is used on a Honey Butter Chicken Biscuit?
3/4 oz.
How much onions go on a Whataburger?
3/4 oz.
If a customer requests onions on a chicken sandwich, how much onions would that be?
3/4 oz.
How much Honey BBQ Sauce is used on a Jr. Honey BBQ Chicken Strip sandwich?
3/4 oz. in a "W" pattern
If a customer asks for extra onions on a Whataburger, how much more do you add?
3/8 oz.
What is the hold time for WhataChick'n?
30 minutes
What is the hold time for sausage patties?
30 minutes
What is the holding time for biscuits?
30 minutes
How long should you wait to drop a second basket of fries into the vat for cooking?
30 seconds
What is the heat time for green chiles?
30 seconds
What is the temperature range of the Walk-in Cooler?
34 degrees to 38 degrees F
Whataburger beef patties should be within what temperature range when placed on the grill?
34 to 38 degrees F.
When an order has multiple drinks, what must be used to serve them?
A drink tray (carrier) flat in the bottom of a plastic bag
When discarding shortening, never take shortening to outside grease container_______.
After dark.
When washing hands, you should never dry your hands with ____.
An apron, use paper towel
How often should food particles be skimmed out of the shortening?
As often as needed
When holding tortillas, what pan should be used and how many can you stack?
Cambro pan, 5 tortillas
If additional fries need to be cooked, what other vat can be used?
Chicken vat
What is the difference between using the light/dark handled spatulas when food handling?
Dark-handled is for raw products and light-handled is for ready to eat foods
What basket is used to cook WhataChick'n?
Divided fry basket
How should Transfer Zone plates be dried?
Dry them with paper towels (do not let them air dry)
How often should smallwares/equipment used for chicken be washed, rinsed and sanitized?
Every 2 hours
What are some causes for shortening breakdown?
Excessive heat, water, soap, drip-back, food particles, salt
What should we look for when connecting syrup lines?
Expiration dates
Never fill baskets more than ______.
Half full.
Fruit chews should be stored away from ______.
Heat
Don't serve gravy that is hotter or cooler than_____.
Hotter than 165 degrees F or cooler than 140 degrees F.
Where should you keep the skimmer at the fry station?
In a 4" deep third size pan, stored on the top of fryer hood.
Where should shortening monitor strips be stored?
In a cooler, for accurate readings
If hot holding grill onions, where and for how long can you hold them?
In a double 4 inch deep sixth-size pan on the grill for 20 minutes
If hot holding fire roasted vegetables, for how long can you hold them?
In a moist environment for 10 minutes
When hot holding hashbrowns, place them______.
In a pan with a drain rack (don't package them, will get soggy)
When transferring or sharing beef patties between grills, how do you transfer them?
In a transfer pan with drain rack.
After cinnamon rolls are thawed, never _____.
Individually package them before they are ordered.
When handling drink cups, do not touch what?
Inside of the cup
When taking the temperature of chicken, where would you insert a sanitized thermometer?
Into the center of the chicken
Why do we score large beef patties?
It allows faster heat absorption and minimizes shrinkage
What is used to move a patty from the Transfer Zone to the MUT?
Light Handled Spatula
WhataCatch sandwiches should be wrapped ______.
Like a large sandwich
What do the letters MSDS stand for?
Material Safety Data Sheet
When adding mayo to a Whataburger, where is it spread?
Mayo on the bun crown, and mustard on the bun heel.
WhataChick'n Strips for Kid's Meal are placed in _____.
Medium fry carton
What are the ingredients for a Justaburger?
Mustard (1/4 oz.) and pickles (3 slices)
Should you season egg when making a chorizo/sausage taquito mix?
No, egg will be salty
What is the post temp (holding) time for onion rings?
None. Onion rings are made to order.
When folding a pie carton, always fold ____end first.
Notched
If cheddar cheese is requested on a taquito, where is it placed?
On the same location as a small cheese, on the tortilla.
Where is the bacon placed on a bacon taquito?
On top of the egg.
How often should you Boil Out the fryers?
Once a week.
How often should smallwares/equipment be washed, rinsed and sanitized at the grill station?
Once per shift or when it becomes contaminated.
How much green chiles goes on a Green Chile Double?
One #20 scoop (2 oz.)
What is served with a plain biscuit?
One PC margarine and choice of jelly, jam or honey.
How much water is used to make a batch of pancake mix?
One quart of cold water (32 oz.)
Onion rings should be cooked in what vat?
Onion ring vat only
How often should you use filtering powder and how much?
Only once a day per fryer; 6 oz. to single fryer, 12 oz to double fryer.
Where is the 3" egg ring kept in between uses?
Pan of water on grill.
When heating bacon, leave _______until pre-alarm sounds after 45 seconds.
Parchment paper
How do you clean exhaust hood vents?
Place them in the sink covered in hot dishwash solutions.
What are the steps for grilling a large patty on the grill?
Place, season, score, timer
What utensil is used to break the egg yolk when preparing round eggs?
Plastic fork
Who do you call to report any quality issues with food?
Quality Assurance Hotline
Raw product must never be stored above ____.
Ready to eat foods
Hair should be properly ___________?
Restrained
If an incorrect drink is made, you should NOT_____.
Rinse and reuse the save cup
Emergency tempering for green chiles is___.
Running cold water on pouch until product is pliable.
Why do you turn the patty twice after the last timer sounds?
Sear off any potentially bloody juices
It is critical that you ______when heating green chiles.
Season
All egg products except for sausage taquito mix (or single portion" should be ______>
Seasoned
What is done to round eggs prior to placing the cover?
Seasoned eggs.
Scrambled eggs should be ______before scrambling.
Seasoned.
If requested, what cheese and how much goes on a grilled chicken fajita?
Shredded cheese, 1 #12 scoop (1 1/2 oz.)
If ordered, a taquito gets a ______slice of cheese cut in half.
Small
What are the ingredients for a Grill Chicken Melt?
Small 4" White, grilled chicken, 1 oz. vegetables, Monterey cheese.
What must you do when heating green chiles?
Spray grill with bun oil, season chiles and heat for 45 seconds.
To prevent the growth of micro-organisms, you must control what?
Time and Temperature
Why should you not salf fries in a side to side motion?
To avoid getting salt into the fryer that causes shortening breakdown.
What utensil is used to portion onion rings into cartons?
Tongs
How often should you filter the fryers?
Twice a day (more often if needed)
How often are the Transfer Zone plates removed from the grill to clean?
Twice per week
To temper one bag of crumbled sausage, you need _______.
Two 4" deep 1/3 size pans
If pancakes are held in Prince Castle, they must be _____.
Uncovered
What is the cook time for round eggs?
Until the water steam cup runs out of water.
A hazardous material is any chemical agent that is hazardous if ____.
Used inapproriately
Where and how long are sausage patties tempered?
Walk-in cooler; 12 hours
How often should you change your gloves?
When they become torn, dirty or when changing tasks.
Where should the Hazard Communication book be stored?
Where most accessible to all employees
What color wrap is used for an egg sandwich?
White
What utensil is used to mix pancake batter?
Wire whip
What is the maximum number of strips in a carton with/without toast and gravy?
With: 6; without: 10
When wrapping a sandwich cut in half ________.
Wrap both halves separately, as though wrapping a taquito.
What size bun is used for a BOB?
white 4" bun