1201 chapter 2

Pollution has become a significant environmental issue for governments, society, and business; which of the following is NOT true about pollution.

One of the driving forces behind the production of waste is unreasonable expectations by consumers that all products, including fruits and vegetables, must be perfect to be consumed

Which of the following are significant steps necessary for a business to implement a program of social responsibility?

The firm must develop and implement a program to reach its goal.

Which of the following statements is true regarding encouraging ethical behavior?

The government can encourage ethical behavior in business by enacting more stringent regulations such as the Sarbanes-Oxley Act of 2002.

Consumerism has been defined as "all activities undertaken to protect the rights of consumers." Which of the following are rights protected as basic consumer rights?

The right to safety, to be informed, and to choose.

A(n) ___________________ arises when a businessperson takes advantage of a situation for his or her own personal interest rather than for the employer's interest.

conflict of interest

The major forces in consumerism are individual consumer advocates and organizations, consumer education programs, and

consumer laws

The notion of ________________ is one that encourages adopting a strategic approach to fulfilling economic, ethical, environmental, and social responsibilities.

corporate citizenship

Which of the following is NOT an individual factor affecting ethics?

cultural norms

The purpose of the Environmental Protection Agency (EPA), a federal agency, is to _____________ the laws designed to protect the environment.

enforce

During the Great Depression, factory production fell by almost half and about 25 percent of the nation's workforce was unemployed. Because of these conditions, President Franklin D. Roosevelt instituted programs to restore the economy and improve social conditions. Laws were passed to correct abuses by big business and to provide social services for individuals. As ____________________________, awareness of social responsibility has increased.

government involvement increased

Most firms begin the process of reducing their impact on the environment by

identifying and eliminating inefficiencies in production and operation

Three of the primary factors influencing the standards of behavior in an organization include

individual factors social factors, and opportunities.

Ethical problems can have an extremely detrimental effect on relationships among co-workers. Which of the following would NOT be an ethical problem created by employee relationships?

investors expecting a return on their investment regardless of the cost.

Which of the following statements is true about whistle-blowing?

those who "blow whistles" may face retaliation and sometimes even lose their jobs.

Recent court cases involving _________________________ have helped to make business ethics a matter of public concern.

unethical behavior

Programs to reduce sexual harassment and abusive behavior in the workplace have been on the rise in recent years. Which of the following is true of workplace bullying?

Bullying in the workplace is repeated work sabotage; verbal abuse; and/or abusive conduct that is threatening, humiliating, or intimidating.

Ethics is the study of right and wrong and of morality of the choices individuals make. Which of the following most correctly explains the definition of "business ethics"?

Business ethics is the application of moral standards to business situations

Which of the following statements is most correct regarding ethical issues concerning satisfying stakeholders' interests in a business?

Customers expect a firm's products to be safe, reliable, and reasonably priced

Caveat emptor is a Latin phrase that means "let the buyer beware." It was used to express the doctrine used by businesses during the 1900s that meant "what you see is what you get." Which of the following statements about this doctrine and its application is false?

During the 1900s government became involved in day-to-day business activities regularly to limit the free-market system.