2 DEAD arts: review

what is the rubric of the Episcopal Church

Book of Common Prayer

which of the following are types of packages that are required by the FTC to appear on all GPL's

Direct Cremation Package; Direct Burial Package

Which of these mandatory disclosures is written correctly?

Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.

a Veteran's Application for Burial Benefits is

Form 21-530 (online 21p 530EZ)

Application for a VA Headstone or Marker

Form 40-1330

federal legislation requiring employers to check job applicants papers to be sure they are either US citizens or aliens authorized to work in the US

Immigration Reform and Control Act

the meaning of the symbol INRI is

Jesus of Nazareth, King of the Jews

During the performance of any maintenance on the retort, OSHA __________ procedures should be strictly followed to the letter or the rule.

LOTO (lock-out, tag-out)

fear of tombstones

Placophobia

Which of the following denominations traditionally utilize a pall during the funeral service?

Roman Catholic; Episcopal; Lutheran

Which of the following is TRUE regarding OSHA illness and injury recording forms

The OSHA 300 form is a log of work related illnesses and injuries at an establishment; There must be an OSHA 301 incident form for each illness or injury on the OSHA 300 log; Private businesses with at least one but no more than 10 employees are exempt from illness and injury reporting

outlaws discrimination in employment against Vietnam Era veterans

Vietnam Era Veterans Readjustment Act

a government document which defines the rights of its citizens and is the source of fundamental legal principles upon which other laws are based is

a constitution

testator

a man who makes a valid will

caskets prepare for burial at sea must have

a total of 20, 2inch holes drilled in them

Mr. Bowinkle dies without a will and his son Jon is appointed by the courts to handle the affairs of the estate. Jon is an example of

administrator

Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of

an extemporaneous speech

when used, the Mogen David is placed

at the top part of the foot panel

which of the following are types of packages that a funeral might offer on certain portions of the arrangements

automotive or transportation package; visitation and funeral package

a non-movable handle consisting of lug only (designed so that the bar and arm are part of the lug) is referred as a __________ handle

bail

The funeral director received a broach from Mrs. Thompson's daughter to place on the body in the casket and to be returned after the services. The funeral director is the

bailee

Mrs. Thompson's daughter gave the funeral director a broach. Mrs. Thompson's daughter is the

bailor

a procedure that shows separately the price of the services to be rendered and the price of the casket is

bi-unit pricing

which of the following is a fee that a funeral home could charge

both Estate Claims Fee and Insurance Processing Fee

a management function which compares organizational and individual performance with predetermined standards or expected results

both evaluating and controlling

a line of credit that may be used over and over again up to a certain borrowing limit

both open line of credit and revolving account are correct

source of market data that explains where certain businesses are located

census of business

federal legislation that prohibits discrimination on the basis of race, color, religion, sex, pregnancy, or national origin

civil rights act

a declaration of public statement of professional standards of right and wrong conduct - subscribed to by the members of an association

code of ethics

if i ship you an embalming machine via an airplane, you are known as

consignee

The statistical study of human populations with respect to their size, density, distribution, composition, and income:

demographics

which of the following is not a part of the preselection room procedures

discussing the advantages and disadvantage of each unit

Specific requirements for OSHA compliance:

eye wash station; quick drench shower; record keeping; exposure determination

the FTC Funeral Rule requires a minimum of __________ packages on the GPL

four

None of the 16 items required by the rule to be separately itemized on the GPL can be listed as "free" or "no charge". Items not required by the rule can be listed as

free

goods of a homogenous nature which are sold by weight or measure are known as

fungible goods

parties who acquire rights superior to those of the original owner are known as

holder in due course

social behavior that is dictated by tradition

is a custom

the process of determining the critical components of a job for the purposes of selecting, training, and rewarding personnel

job analysis

a behavior pattern which is enforced by special authority is a

law

a "contract" made with which of these types of people is actually void

legally declared insane person

the person protected by insurance against property loss or damage is the

policy holder

greeting people with a pleasant smile, eye contact, and a firm handshake are examples of

soft skills

parol evidence is

spoken words

the focal point of worship in the strict liturgical church is

symbolized by the cross

In the middle of the 17th century, Sir Thomas Browne wrote the earliest known essay in defense of _________." It stressed the advantages of this form of burial

urn burial

The family must give permission for embalming to occur at all, and permission in order to be obligated to pay for it

verbal; written

a religious picture, usually of Jesus Christ in the Roman Catholic faith

Sacred Heart

Any vertical refractory wall supported by arch construction which serves to deflect gasses in a downward direction (sometimes referred to as a curtain wall)

drop arch

fidelity to moral principles within a profession is a definition of

ethics

may a funeral home list a separate fee on its GPL to conduct an identification prior to cremation

yes, depending on the state

The funeral director received a broach from Mrs. Thompson's daughter to place on the body in the casket and to be returned after the services. The funeral director is the:

bailee

a principal owes which of the following duties to the agent

compensation

according to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed

congruence

a joint/extended family is usually

conservative

The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the

consignor

for the average citizen, the most important courts of the state court systems are the

courts of original general jurisdiction

Due diligence is a term used for a number of concepts involving either the performance of an investigation of a business or person, or the performance of an act with a certain standard of care. Although due diligence is always to be practiced in funeral service it is most especially needed in cases involving

cremation

which of the following would lead a liturgical Protestant funeral processional and recessional

crucifer

which of the following may be placed atop a pall in the Roman Catholic faith

crucifix; the Gospels; A Bible

a corporation has a distinct existence separate and apart from the existence of its individual members which is known as a(n)

entity

for shipment of remains it is necessary to have one of these to attach the papers to the shipping case

envelopes to contain transportation papers

ceremony commemorating the deceased held entirely at the cemetery with the full body present is called a

graveside service

a solid surface in a cremation retort upon which the body is placed is called

hearth

the three components required for combustion to take place are

heat, fuel, and oxygen

velvet is a type of casket

lining material

the education level of the American society is generally

lower than Western European countries

All of the following are fiduciary components of pre-funded funeral arrangements EXCEPT

maintaining the confidentiality and security of the arrangement details

the process of planning the development, pricing, promotion, and distribution of an organization's goods/services

marketing management

probably the single most important item of information to be required during the notification of death is the

name of the deceased

Carl Rogers is most frequently associated with

non-directive counseling

which of the following is a source of income in the funeral business

non-formula services

which of the following describes the primary hazard present by Germ Cell Mutagens

none of the above

the substitution of a new party in a contract for the original party who is to perform the contract is called

novation

the modern American family is considered to be

nuclear

a funeral home's GPL must list

only the goods and services that the funeral home regularly offers

Which of these charges may be different on the Funeral Bill than on the Statement of Goods and Services Selected when it was completed at the time of arrangements

opening of the grave

Which of these charges can be quoted on a statement of funeral goods and services selected at the time of arrangements, but may be changed when the final bill is calculated after the funeral has been sold

opening the grave

these can be compared to the industry standards in regard to measuring the possible growth of the business

operating ratios

to arrange or constitute mutually related parts, each having a specific function with respect to the whole

organizing

piercing mucous membranes or the skin barrier such events as needle sticks, human bites, cuts, and abrasions is labeled as _________ route of infection

parenteral

corporation formed by individuals to perform some non-governmental function are called

private corporations

which of the FTC required packages should be the lowest fee on any funeral home's GPL

receiving remains from another funeral home

in most states with cremation laws, the __________ is responsible for the crematory complying with the laws, rules, and regulations of that state

responsible cremationist

specific act or function dealing with the religious funeralization of a deceased human being

rite

A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the

sacrament of the sick

the document between the seller and the buyer stipulating the items furnished, the price of said items, and the terms of payment is the

sales contract

If a funeral Home is located in a state that requires the funeral director to guarantee the Preneed Funeral Arrangement- it would be less risky for the FD to recommend that the family purchase an Insurance Policy. Which of the following types of Insurance Policies would be good for the purpose of being sure that the money is available to pay for the final disposition of the deceased loved one

term insurance; whole life coverage; universal life coverage; limited-pay; endowments

the retention time is

the amount of time the products of combustion should be held in the retort

Testate

the condition of leaving a will at death

Which of these factors is correct regarding a guaranteed prefunded preneed funeral arrangement?

the funeral director may keep any excess if the funds grew faster than costs went up

the final component of Attachment Theory state that

the greater the potential for loss, the more intense the reaction

a family purchases a casket from a casket retailer. where does the handling charge for use of that casket show on the SFGSS

there may be no such fee charged, does not show on SFGSS

crematory operated by an entity other than the funeral home or funeral provider who contracted with the family of the deceased is called

third party crematory only

generally, a minor is fully liable for his/her

torts

In service to the public, the funeral director must always be conscious of the basic ________ which consistently maintains the ability to be seen as a dependable and honest business person in the community

trust

the ideal number of caskets to display in a selection room is

22

a wood state casket labeled 6/6XX would measure in length 6 feet, 6 inches and in width

26 inches (standard wood casket is 22 inches)

which of the following weights are commonly used in the construction of copper caskets

32 oz; 48 oz

the length (interior) of the standard adult wood casket is

6'3"