#2

Joe is working on a design team that uses a computer-aided design (CAD) system. Joe has been complaining that it takes too long to perform tasks such as panning, rotating, and zooming. You have been asked to look at Joe's computer and to make any changes required to increase Joe's productivity. Which of the following changes would BEST meet Joe's needs?

Add a very high-end video board

To improve system performance, you have configured a motherboard to run with a higher multiplier than what the CPU is specified to use. Since doing this, the system has become unstable and crashes frequently. To restore system stability, which of the following should be completed?

Back off on the overclocking settings until the system runs in a stable manner

A portable computer connected to a printer with an infrared interface works fine inside your office. However, when you go outside, it works sporadically. Which of the following would BEST resolve this issue? 2

Block direct and reflected sunlight from the pathway between the PC and the printer Move the printer closer to the computer

You want to upgrade all memory in your system with the fastest memory available. Which of the following should you choose?

Choose the type of memory that is supported by your motherboard

One of the users in your company notices some strange behavior on his computer. After describing what is being seen, you do a little research and determine that the best course of action is to update the UEFI firmware. Before performing the upgrade, if possible, which of the following is the BEST action to take?

Connect the computer to a UPS

A company has chosen a UTM instead of an IDS or IPS appliance to protect their network. Which of the following UTM security features is not available with an IDS or IPS?

Email and antispam filtering

You have been using the same computer for several years. To improve performance, you decide to upgrade the processor. Your check the motherboard documentation and purchase the fastest processor supported by the motherboard. However, when you try to start the computer, it beeps regularly, and nothing is displayed on the screen. Which of the following actions would MOST likely rectify this issue? (2)

Flash the UEFI firmware Reinstall the old processor in the motherboard

Which of the following protocols is used by an email client to retrieve messages from an email server and gives users the option to keep mail messages on the server?

IMAP

Which of the following protocols provides authentication and encryption services for VPN traffic?

IPsec

You have installed a new computer with a quad-core 64-bit processor, 6 GB of memory, and a PCle video card with 512 MB of memory. After installing the operating system, you see less than 4 GM of memory showing as available in Windows. Which of th following actions would MOST likely rectify this issue?

Install a 64-bit version of the operating system

A user has created a complex spreadsheet on her workstation containing many graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department. When she picked up the output, only the top half of each page was printed, and the bottom half was blank. Which of the following will MOST likely rectify this issue?

Install additional memory in the printer

Which of the following is true of modern LCD monitors regarding backlighting?

LEDs are used to backlight the screen

A SOHO's connection to the internet is through an antenna that sends and receives a microwave signal to the ISP's antenna. There can be no obstacles on the direct path between the two antennae. Which of the following internet connection types is being used?

Line-of-sight wireless

A printer is behaving erratically, and you suspect a faulty parallel port. Which tool can you use to test the parallel port?

Loopback plug

Which of the following statements about virtual NICs are true? (2)

Multiple virtual NICs can be added to a virtual machine Virtual NICs need the appropriate driver installed to function

You decided to upgrade your PC with a faster processor. To do this, you ordered a new motherboard over the internet that supports the processor you want to use. When it arrives, you discover that the motherboard uses the Micro-ATX form factor. Your current case is an ATX mid-tower with a standard ATX motherboard inside. What steps must be taken for the Micro-ATX motherboard to work in the ATX case?

No additional steps are necessary, the Micro-ATX motherboard an be installed in the ATX case

A user is configuring an email client application and plans to use a standard TCP/IP suite protocol to retrieve email messages from an email server. Which of the following TCP/IP suite protocols can be used to retrieve email messages? (2)

Post Office Protocol (POP3) Internet Message Access Protocol (IMAP)

Anna has been backing up her data on a hot swappable drive mounted in an external hard drive docking station. This docking station holds two drives. Anna would like to exchange one of the drives with a drive of higher storage capacity. Which of the following is the BEST method for replacing the drive?

Remove and replace the drive after using the Safely Remove Hardware feature to shut down the device

The fan in a 450-Watt power supply is malfunctioning. What action should you take?

Remove and replace the power supply

You have an inkjet printer attached to your laptop computer in your home office. With a document now ready, you press the print option from your work processor. Unfortunately, shortly after the job has begun to print, the printer stops printing. You turn the printer off. Which of the following actions SHOULD you perform to fix the printer?

Remove the jammed paper following the regular path of the paper

A technician is tasked to add a valid certificate to a mobile device so that encrypted emails can be opened. Which of the following email protocols is being used?

S/MIME

You're troubleshooting a malfunctioning laptop computer system. The user has indicated that the screen is always dark and difficult to read, even while the system is plugged into a wall outlet. You checked the system and determined that the backlight isn't working. Which of the following is the MOST likely cause of this issue?

The LCD cutoff switch is stuck in the Off position

You're troubleshooting a malfunctioning notebook computer system. The user has indicated that the LCD screen suddenly became dark and difficult to read while he was downloading a large file through his wireless network card while the system was plugged in at his desk. You've checked the system and determined that the backlight has stopped working. Which of the following is the MOST likely cause? (2)

The inverter in the LCD assembly has malfunctioned The cold cathode fluorescent lamp has burned out and needs to be replaced

Which of the following identifies the interface ID component of an IPv6 address? (2)

The last four quarters of an IPv6 address The last 64 bits of an IPv6 address

Which of the following are options for connecting a computing device, such as a notebook computer or a tablet, to a cellular network? (4)

Use a USB cable to connect the device to the network through a smartphone Use a USB cellular antenna to connect the device directly to the cellular network Use the device's Wi-Fi to connect to the network through a cellular Wi-Fi hot spot Use an integrated cellular antennae to connect the device directly to the cellular network

For the past several days, the print jobs from the ink jet printer are missing colors and leaving gaps. What should you do to resolve the problem?

Use the automatic print head cleaning feature

Can be defined within the virtual switch and associated with specific hosts

Virtual VLAN

Implemented within the hypervisor to monitor and filter traffic on the virtual network as it flows between virtual machines

Virtual firewall

Uses Ethernet standards to transmit and receive frames on the network

Virtual network interface

Can support multiple networks on each of its interfaces, unlike the physical version

Virtual router

You need to provide DHCP and file sharing services to a physical network. These services should be deployed using virtualization. Which type of virtualization should you implement?

Virtual servers

Builds a table that identifies which MAC addresses are connected to each of its ports

Virtual switch

You currently use the Exchange email client on your desktop PC. You use it to connect to an email server provided by a service provider using the IMAP and SMTP protocols. You recently purchased an iPad and you want to configure its Mail app to connect to your email server. Which of the following BEST describes whether this task can be accomplished?

You can configure the Mail app on an iPad to connect to an email server using the IMAP and SMTP protocols

What type of resources offer the following advantages? *Flexibility of access *Ease of use *Self-service provisioning of resources *API availability *Metering of services *Ability to try out software applications

cloud

A user tells a help desk technician that their browser is displaying a message that a site can't be reached. When asked, the user tells the technician that other users in the same office can browse to the site. The technician suspects that the web server's name is not being translated to the correct IP address. The technician asks the user to open a command prompt window. Which of the following commands would confirm the technician's assumption? (2)

nslookup ping