.2010 quizes

If a parent says to a 5-year-old child, "Clean your room now", the ____ meaning is that the room is to be cleaned immediately.

Content

Compared to friendships sustained through face-to-face contact, friendships sustained via e-mail or the internet are less personal and committed.

False

Conflict exists if people have differences.

False

Conflict is always overtly expressed.

False

Early stages of unproductive conflict are characterized by disconfirming communication.

False

Emotional intelligence is essentially understanding your own feelings

False

Many lesbians place priority on physical characteristics

False

Sexual orientation is a more important influence than gender on how individuals respond to relational conflict.

False

Since there are no formal standards for friendships, there are also no consistent ideas for what counts as friend or patterns of interaction between friends

False

Storge love tends to grow quickly.

False

Symbols are neutral descriptions of phenomena

False

The I and ME aspects of self are opposing forces.

False

The average person spends nearly 25% of her or his waking time listening to others.

False

The first cognitive schema we use to organize perceptions is the script.

False

The happiest dating and married partners feel that they do not invest equally in their relationship compared to their partner.

False

The interpersonal needs theory, which asserts that our tendency to create and sustain relationships depends on how well they meet three basic needs, which are affection, inclusion, and pleasure.

False

The majority of our communication involve I-IT communication

False

The pragmatic style of loving (pragma) is too cold and practical to involve real love or intimacy

False

The self is constant

False

The win-win conflict style is always the best approach.

False

Women and minorities generally take up more space than men in Western society.

False

Morgan wants to throw a party, but thinks that no one will come to the party. He thinks if he throws a party it will be a disaster. Morgan is suffering from which fallacy?

Fear of catastrophic expectations

When we perceive ourselves as investing more than our partner, we tend to be dissatisfied and resentful. When we perceive our partner as investing more than we are we may feel guilty. Thus perceived inequity erodes satisfaction and communication

True

Excessive metacommunication is a final form of negative communication in unproductive conflict.

True

For the most part, were not conscious of the rules that guide how, when, where, and with whom we communicate about various things.

True

Friendships that survive distance involve frequent email contact, phone calls, letters, and visits

True

Geographic distance is the reason the majority of high school friendships dissolve when students begin college.

True

Half of all new STDs occur in people 15 to 24 years old.

True

Historian Barbara Rosenwein calls the groups we identify with "emotional communities" because they teach us how to understand and express emotions

True

Humans generally do not focus on higher (more abstract) needs until more basic needs are first met.

True

In communication systems all parts of a system interact and affect each other

True

It takes money to finance trips and long distance calls and to pay for computers and Internet access. Thus, friends with greater economic resources are better able to maintain their relationships than are friends with less discretionary income.

True

Most of us have attitudes about conflict that reflects scripts we learned in our families.

True

Most people feel defensive when others communicate in neutral ways that suggest the others are distanced and uninvolved with them

True

Nearly 40% of births in America are to unmarried parents.

True

Nonverbal communication reflects cultural values.

True

One particularly powerful way in which reflected appraisals can affect our self concept is through self-fulfilling prophecies, which occur when we internalize others expectations or judgments about us and then behave in ways that are consistent with those expectations and judgments.

True

People with high status and/or power tend to touch others and invade others space more than do people with less power and/or status.

True

Perceptions are subjective.

True

Research shows that we are more likely to recall behaviors that are consistent with our labels for people than behaviors that are inconsistent.

True

Researchers report that there is no direct association between marital happiness and the number of arguments that spouses have.

True

Women and men tend to occupy different social locations in some senses, although they clearly share other social locations

True

Women are more egalitarian than men in regards to who was responsible for paying for the first date.

True

Women are more likely than men to perceive companionship as a goal for a first date

True

Women tend are more willing to tolerate less-than-ideal circumstances for being with friends.

True

Women tend to be more willing than men to adjust schedules and priorities to make time for friends

True

Scripts are useful in guiding us through many of our interactions. However, they are not always accurate or constructive, so we shouldn't accept them uncritically.

True

Selective listening also occurs when we reject communication that makes us uneasy

True

Sex and gender also affect the endurance of long-distance friendships.

True

Silence is considered a form of nonverbal communication.

True

Situational obstacles include message overload, message complexity, and noise

True

Situational obstacles include message overload, message complexity, and noise.

True

Smiling generally is understood to express friendliness, and scowling normally is perceived as indicating displeasure of some type.

True

Some people are generally defensive, expecting criticism from all quarters

True

All of the following are influences on perception except:

a. age b. culture c. cognitive ability * d. physiology e. cognitive complexity

According to Eric Berne, games:

a. allow those in conflict to hand disagreements in fun ways. b. are effective ways to manage conflict. c. do not require that both people cooperate. d. involve overt responses to conflict situations. e. hide the real issues in a conflict *

Some researchers assert that humans experience two kinds of emotions: some that are based in biology and thus instinctual and universal, and others that we learn in social interaction.

True

Stereotypes dont necessarily reflect actual similarities between people.

True

Teachers, peers, and family members are all examples of particular others.

True

The effects of social isolation include hallucinations, depression, and a failure to develop a healthy self-concept.

True

The final form of nonlistening is literal listening which involves listening for content and ignoring the relationship level of meaning

True

The final form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.

True

The informal style of writing common in e-mail, text messages, and social network postings is beginning to affect writing in more formal contexts.

True

The informal style of writing common in email, text, and social networks postings is beginning to affect writing in more formal contexts

True

The likelihood of sustaining a long-distance friendship also depends on other factors, such as socioeconomic class and sex.

True

The typical effects of suffering from the fallacy of helplessness are resignation and depression.

True

Today, as our society struggles with changes in women, men, and families, the ideals of manhood are being revised yet again.

True

Understanding communication climates will give you insight into why you feel relaxed and comfortable in some of your relationships and uneasy and defensive in others

True

Unlike passion or attraction, which arise in the present, commitment links partners together in the future.

True

We are less likely to forgive a partner if we attribute his or her transgression to personal irresponsibility.

True

Western women wear slacks or jeans, shirts, dresses, and suits, whereas women in India may wear saris

True

An example of this phase is: After class, Jean makes a comment about the teacher to Paul. If Paula responds with her impressions of the teacher, she conveys the relationship-level message that shes interested in interacting.

friendly relations

An example of this phase is: One person is an internet newsgroup invites another member of the group to engage in individual exchange of ideas

friendly relations

During this stage, each person checks out with other to see whether common ground and interests exist.

friendly relations

Friends of the heart are

friends who stay friends in spite of time and distance

Which of the following statements is true about violence and abuse in romantic relationships

many people do not report violent or abusive incidents

Two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. Some examples of these obstacles are.

message overload, message complexity, noise, preoccupation, and prejudgment

The first step in listening is to make a decision to be.

mindful

We might make a small self disclosure to signal that wed like to personalize the relationship or meet outside of contexts that naturally occur.

moving toward friendship

The __ response to interpersonal conflict is both destructive and passive

neglect

Laura perceives one failure as typical of herself. She didn't make the cheerleading squad. Thus, she believes that she will never make a squad in the future. This is an example of this fallacy

overgeneralization

Laura perceives one failure as typical of herself. She didnt make the cheerleading squad. Thus, she believes that she will never make a squad in the future. This is an example of this fallacy

overgeneralization

This includes accents, pronunciation, and the complexity of sentences.

paralanguage

Sucheng notices that she is the only person who has not spoken in a group conversation. She reminds herself to be involved and to show shes interested in the groups talk, so she speaks up. Suchengs noticing and changing her communication to be more effective in the situation is an example of:

Monitoring

Couple satisfaction seems especially affected by equity in housework and childcare.

True

Defensive listening, which is perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.

True

Egocentric people cannot take the perspectives of others.

True

The self has multiple dimensions.

True

We follow communication rules even when we are not consciously aware of them.

True

The ____ area contains information that others know about us but we dont know about ourselves

a. blind * b. open c. unknown d. known e. hidden

All of the following are five principles of interpersonal conflict EXCEPT:

conflict can be destructive for individuals and relationships.

Maya Angelou has expressed the idea that

individuals must learn how to be different together

Three dimensions of committed romantic relationships are

intimacy, commitment, and passion

Expressing feelings is always advisable

False

A person who controls outward expression of his or her feelings but does not control the inner feelings is engaging in deep acting.

False

Age does not influence our perceptions of time.

False

All of our communication involves personal interaction

False

Although emotions are basic to human beings and communication, they are not difficult to define precisely.

False

As our symbols become increasingly abstract, the potential for confusion decreases.

False

Feeling rules define the emotional meaning of situations

False

Interpersonal communication is best defined by the number of people who are interacting.

False

Literal listening involves focusing only on the relationship level meaning of a message

False

___ language is more discipline that you language

I

____ language is more descriptive than you language.

I

____ language is more honest.

I

When communicating with a person with a disability, all of the following are generally accepted guidelines except

provide assistance without asking

Salina is angry with her boyfriend, so she refuses to sit near him in the car or to let him get really close to her while they are walking. To communicate her anger, Salina is relying on:

proxemics

As a rule, women assume most of the ___ which involves remembering, planning, and scheduling family life

psychological responsibility

One indication that a friendship is in the nascent stag is that participants

work out private rules for interacting

All of the following are forms of constructive communication EXCEPT.

a. dual perspective b. counterproposals * c. compromises d. sensitive listening e. asking for clarification

Symbols such as or are called ____ and are used to convey inflection and nonverbal features of communication.

a. emoticons * b. conveyors c. distortion d. metacommunicatioin e. illustrators

The ____ area contains information that others know about us but we dont know about ourselves.

a. hidden b. open c. unknown d. blind * e. known

Brittney always tells Kevin that she loves him. According to the interpersonal needs theory, Brittney is communicating for the need of:

a. pleasure b. escape c. control d. inclusion e. Affection *

According to the process of human perception, the selection process includes all of the following except:

a. rational judgment. * b. culture c. self-indication and culture d. self-indication e. qualities of the phenomena

QUIZ 11

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QUIZ 12

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QUIZ 2

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QUIZ 3

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QUIZ 4

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QUIZ 7

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Immediately after hearing a message, most people remember less than ____ of what they have heard.

50%

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

Ambushing

The concept of emotional intelligence was first introduced by

Carol Saarni

The counterpoint to neutrality is ____.

Empathy

Men don't disclose personal feelings or vulnerabilities to their friends.

False

Nonverbal communication does not reflect culture.

False

Regulative rules do not vary across cultures and social groups, so what is acceptable in one context may be regarded as inappropriate elsewhere.

False

Research shows that eyewitness testimony is highly reliable.

False

Scholars believe that our basic emotions are happiness and anger

False

"Memorial Day parades are patriotic, yet sad events," is an example of a ____ rule.

Framing

____ information is what we know about ourselves but choose not to reveal to most others.

Hidden

"When you said my idea was stupid, I felt hurt" is an example of ____ language

I

Gerda is really upset and she feels like throwing a temper tantrum, even though shes twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it while in a public are In this instance, Gerdas behavior was motivated by which aspect of herself?

I

Some people feel awkward when they first start using this language

I

According to research discussed in Chapter 1, for intimates, talking about a vision of a shared future

Is the most powerful ties that link people

In reference to her love life, Mary says, "I like to shop around. Its a challenge to try to get someone interested in me, but I'm not looking for anything permanent." Mary seems to have which style of loving?

Ludas

They commitment is not the goal. Instead, they like to play the field and enjoy falling in love.

Ludas

This kind of love sees love as a game.

Ludas

According to Mead, because of the ____ we can set goals for becoming the person we want to be.

Me

Zach says to his friend, "I meant that as a sarcastic remark, not as a comment on you at all" Zach's statement is an example of:

Metacommunication

____ information is known both to us and to others. Your name, height, major, and tastes in music probably are open information that you share easily with others.

Open

It includes sounds, such as murmurs and gasps, and vocal qualities, such as volume, pitch, and inflection

Paralanguage

This can symbolize contentment when intimates are so comfortable they don't need to talk.

Silence

____ states that people apply economic principles to evaluate their relationships.

Social exchange theory

Common forms of expressing feelings INEFFECTIVELY include:

Speaking in generalities

This love tends to develop gradually and to be peaceful and stable.

Storge

Constitutive rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention) friendliness (smiles or smiley emoticons in online communication) affection (kisses, hugs) and professionalism (punctuality, competence)

True

According to the handout on Identity Management, why do we manage our identities?

To start and manage relationships, to gain compliance, and to save others' face

"A good education is the key to success" is an example of identity scripts.

True

A majority of North Americans have at least one long-distance friendship.

True

A majority of lesbian couples create more egalitarian relationships than do either heterosexuals or gay men.

True

A personal construct is a mental yardstick we use to measure a person or situation along a bipolar dimension of judgement

True

According to Judi Miler (1993) children begin to understand and follow communication rules as early as 1 to 2 years of age

True

Online communication provides a context for effectively monitoring our interactions with others

True

Westerners often disclose personal information to casual friends and acquaintances, whereas Japanese tend to disclose only to very close friends.

True

When the National Association of Colleges and Employers asked 480 companies what applicant qualities and abilities were most important to them in making hiring decisions, communication skills were at the top of the list.

True

When we listen literally, we don't make the effort to understand how others feel about what they say or do to endorse them as people

True

All of the following are examples of families except:

a single male who works inside the home

This is the totality of beliefs, values, understandings, practices, and ways of interpreting experience that are shared by a number of people.

a. culture * b. bias c. age d. cognitive ability e. roles

Constructive conflict communication includes:

agenda building

As soon as Laura finishes speaking about a dress she bought, Matt listens long enough to see how much she spent and attacks her for spending money. Laura feels like she was assaulted. Matt has engaged in:

ambushing

Not surprisingly, people who engage in this tend to arouse defensiveness in others.

ambushing

This involves very careful listening

ambushing

The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is

arbitrary

All of the following are five principles of interpersonal conflict except

conflict can be destructive for individuals and relationships

Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?

artifacts

Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following except

asking questions for clarification

Qualities that set committed romantic relationships apart from other close relationships include

assumed permanence

The resurrection process of relationship deterioration involves all of the following except

attempting to restore the deteriorating relationship

Interpersonal communication comes from the root words "inter" and "personal" meaning:

between persons

Ethnocentrism is one form of ____ communication.

certainty

This refers to how we perceive and use time to define identities and interaction.

chronemics

Edwina feels a knot in her stomach when she received a low grade on her interpersonal exam. She believes that she felt the knot because she had a lot of anxiety. Edwina seems to be engaging in:

cognitive labeling view of emotions

According to polls reported in 1999, the majority of people perceive ____ as the number one reason marriages fail.

communication problems

All of the following are reasons why we may not express emotions except:

communication problems

"You are a wonderful person" and "I feel we should work as a team" are examples of

counterfeit emotional language

Desi then says, "Well, if you hadnt wrecked the car, it wouldnt need repairs and it wouldnt be a problem." Consuela replies, "Yeah, and if you had been home when you said youd be, I wouldnt have driven that day." Now Desi and Consuela are engaging in what conflict pattern?

cross-complaining

The five symbolic abilities described in your textbook are

definition, evaluation, organization, hypothetical thought, self-reflection

The counterpoint to evaluation is

description

The strategy doesn't evaluate others or what they think and feel

description

For individuals socialized in feminine speech communities, closeness in interpersonal relationships is primarily achieved through:

dialogue

The dimensions of trust include

emotional reliability

This communication confirms the worth of others and our concerns for them. An example is "I can understand why you feel that way"

empathic

The counterpoint to neutrality is

empathy

For children, this is a very important phase in personal development. They are learning to be less dependent on their families, which is essential to becoming a healthy adult

encouraging independence

Frank says he wants to go out to dinner an suggests a pizza at Marios, his best friend stan replies, Ah that's where we always go. I'm bored with Marios. Lets go somewhere different tonight. Frank says, But I feel really comfortable at Marios, its so familiar, according to your book, frank and stan should do all the following except

engage in stereotyping behaviors

During this stage, children decrease the amount of couple time and change the focus of a couples communication

enlarging a family

The three primary styles of love are

eros, storge, and ludos

During this stage, a couple settles into marriage or a cohabiting relationship and works out expectations, interaction patterns, and daily routines for their shared life.

establishing a family

All our communication involves personal interaction

false

European mothers were more likely than African mothers to characterize adolescent daughters as best friends

false

The interpersonal needs theory, which asserts that our tendency to create and sustain relationships depend on how well they meet three basic needs which are affection, inclusion, and pleasure

false

Matt wants to join a fraternity, but he thinks that no one will like him. He believes that if he joins a fraternity he won't make any friends. Matt is suffering from which fallacy?

fear of catastrophic expectations

Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he wont make any friends in the class. Morgan is suffering from which fallacy?

fear of catastrophic expectations

An example of this phase is: A businessperson may joke or engage in small talk to see whether an associate wants to move beyond the acquaintance level of relating

friendly relations

During this stage, each person checks out with other to see whether common ground and interests exist

friendly relations

During the ___ phase of romantic relationships deterioration, individuals try to make sense of what the relationship meant, why it didn't work out, what it meant, and how it affected them

grave dressing

Mandy believes that there is nothing she can do to change how she feels. She is depressed. Mandy is suffering from which fallacy?

helplessness

Research indicates that in general the least effective and least satisfying response to the tension generated by relational dialectics is to

honor one need and ignore the contradictory one

Which of the following is a personal construct

how a friend measures up to the dimension of intelligent-unintelligent

Psychologists define ____ as rules for living and identity.

identity scripts

Many scholars argue that race

is a socially constructed category

The opposite or unproductive communication of focus on specific issues is:

kitchen-sinking

The opposite or unproductive communication of recognition of each other is:

kitchen-sinking

As the faculty meeting stretches to three hours, Renee starts to experience listening fatigue or ___, one listening obstacle

lack of effort

The theory of linguistic determinism states

language determines what we can perceive and think

Concerning the typical life cycle of families with children, the fifth stage is usually:

launching children

Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:

lose-lose

Chris says he loves Betsy, but he's not sure they have a future together. Chris feelings toward Betsy indicate he

loves her but isn't committed

The most interpersonally constructivepassive response to relational conflict is:

loyalty

Men are more likely than women to be this kind of lover

ludus

According to the handout "Identity Management", what are the 3 ways that we create or manage our identities?

manner, appearance, setting

Tabtha and her partner respond to their tension by deciding to spend part of the weekend together and part of it engaged in separate activities. This response is relational dialectics is called

neutralization

Typical effects of this fallacy is that it can make others defensive and can alienate self from feelings.

obsession with shoulds

Chase wants to have an environmental friendly campus. He is constantly trying to change the recycling program on campus. He has been fixated on finding more efficient ways to conserve energy that he wont sleep. Chase is suffering from which fallacy?

obsessions with shoulds

In terms of love styles, all of the following statements are true except

ones love style is permanent throughout life

The ____ view of emotions posits this model: stimulus > physiological response > emotion.

organismic view

All of the following are risks to self-disclosing communication except:

others may increase closeness with us

Lacy is constantly dissatisfied with herself, she wants to get plastic surgery to get rid of her huge nose and fat thighs, Lacy is suffering from which fallacy?

perfection

The opposite or unproductive communication of negative affect is:

positive-affect

This kind of love is practical love

pragma

The counterpoint to control is

problem orientation

This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable.

problem orientation

Maggie has always dreamed of her perfect soul mate. She believes that her ideal soul mate will be fat, dark, handsome, smart, and rich. Maggies ideal soul mate is an example of

prototype

Ed shouts, "Im shouting because youre shouting!" Yet Sonny shouts back, "No. Im shouting because youre shouting." The difference between how Ed and Sonny see the cause of shouting is due to differences in:

punctuation

The paralanguage is communicated through:

rate tone and pitch pauses and disfluencies

Which is the most abstract term in the following examples

reading matter

Which one of the following is not a paralanguage behavior?

refusing to speak

After the first few married years, most couples experience a dip in marital satisfaction:

regardless of whether or not they have children

In face-to-face classrooms, students are typically instructed to raise their hands before answering the teachers question. This requirement is a ____ rule.

regulative

A cornerstone of effective interpersonal communication skills is.

respecting what others say about what they feel and think

In ____ we communicate attention and interest

responding

During this stage, friends tend to rely on general scripts and stereotypes, because they don't have enough personal knowledge of each other to engage in dual perspective.

role-limited interaction

During this stage, we tend to rely on standard social rules and roles. We tend to be polite and limit personal disclosures.

role-limited interaction

A third form of nonlistening is ___, which involves focusing only on particular parts of communication

selective listening

Linneas parents praise her for earning high marks in her first year in college. Linneas parents are addressing her ____ needs

self-esteem

Mr. and Mrs. Miller is a couple who is highly autonomous. Mr. and Mrs. Miller give each other plenty of room and they share less emotionally than the other martial types. The millers would best be categorized as which Fitzpatricks martial types?

separates

This kind of communication feels open, honest, and unpremeditated

spontaneity

These kind of relationships don't have the great highs of erotic ones, but neither do they have the fiery conflict and anger that can punctuate erotic relationships

storge

This kind of love grows out of common interests, values, and life goals

storge

All of the following are supportive communication EXCEPT:

strategy

The opposite or unproductive communication of self-summarizing by both parties is

summarizing the concerns

Typical effects of this fallacy include: thinking you are responsible for others feelings and guilt for how others feel.

taking responsibility for others

Men and women tend to differ somewhat in their listening. Men tend to focus their listening on specific content areas of communication, while women tend to focus on

the whole of communication

Men and women tend to differ somewhat in their listening. Men tend to focus their listening on specific content areas of communication, while women tend to focus on.

the whole of communication

Closeness in the doing is best illustrated by which of the following interactions between two friends?

they go to ball games together

We are most likely to engage in emotion work when we:

think what we are feeling is inappropriate

__ models of communication highlight the dynamic nature of interpersonal communication

transactional

Many westerners want both passion and commitment in long-term relationships

true

According to your text, the author states that it is important to gain access to information in our blind and ____ areas

unknown

The ____ area is made up of information about ourselves that neither we nor others know.

unknown

People act as ____ when they communicate positively about us and reflect positive appraisals of our self-worth.

uppers

While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is:

using minimal encouragers

All of the following are forms of unproductive communication EXCEPT.

validation of each other

The opposite or unproductive communication of frequent interruptions is:

validation of each other

In this relationship, the couple is very close emotionally and wants to be together physically as much as possible. For these couples, the relationship is their primary source of satisfaction and joy.

vital marriage

Communication rules tell us.

when to speak, what to say, how to interpret others communication

Ego boundaries refer to:

where an individual stops and the rest of the world begins

Lenny says "I don't like to lose arguments, the way I figure it, when you have a disagreement there can only be one winner" Lennys orientation to conflict is best described as

win-lose

In constructive conflict communication, people use metacommunication to keep the discussion on track

True

In constructive conflict communication, people use metacommunication to keep the discussion on track.

True

In general, women experience greater and longer-lasting physical responses to conflict.

True

In interpersonal relationships it is as important to affirm and accept yourself as to affirm and accept others.

True

Pragma love types are more likely to use online matching services to specify their criteria for a desirable mate

True

In the United States, it is common for friends and romantic partners to sample food from each others plates, but many Germans consider this extremely rude.

True

Ineffective communication can hurt individuals, damage relationships, and undermine the possibility of resolving problems

True

Inferences go beyond facts

True

Research has found that conventional IQ accounts for no more than 25% of success on the job, whether the job is copier repairperson, CEO, or scientist.

True

Lack of conflict isnt necessarily a symptom of a healthy relationship.

True

Low levels of conflict could reflect limited emotional depth between partners or unwillingness to engage in communication about differences

True

Marriage counselors say that trying to change people you love seldom works

True

Most friendships face the challenge of distance and many don't survive it

True

Nonverbal communication is rule-guided.

True

Cross-complaining occurs when one persons complaint is met by a countercomplaint.

True

Disagreement and conflict are strongly disapproved of in many Asian cultures

True

Concerning the typical life cycle of families with children, the second stage is usually:

enlarging a family

As soon as Laura finishes speaking about a dress she bought, Matt listens long enough to see how much she spent and attacks her for spending money. Laura feels like she was assaulted. Matt has engaged in:

Ambushing

Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?

Artifacts

According to your book, all of the following is included in the nature of friendship except:

Assertion

Charlene is always late, because she is so lazy. This is an example of:

Attribution

Deborah is surprised when her friend reaches across the table to get a pepper shaker. To herself Deborah says, "Reaching across the table is rude." Deborah's perception of her friends behavior is based on a ____ rule.

Constitutive

These rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention) friendliness (smiles or smiley emoticons in online communication) affection (kisses, hugs) and professionalism (punctuality, competence)

Constitutive

The strongest level of confirmation is ____.

Endorsement

Describing his romantic relationship, Bob says, "I just fell hook, line, and sinker the moment I saw Doreen. It was a classic case of love at first sight, and I still light up whenever I see her." Bob seems to have which style of loving?

Eros

A stereotype is a unscientific generalization applied to a person or situation.

False

Assertiveness and affirming oneself involves the same kinds of communication across all cultures

False

Being mindful is a talent that some people are better at than others

False

To take responsibility for your own feelings, rely on ____ language.

I

____ language provides concrete descriptions of behaviors we dislike without directly blaming the other person for how we feel.

I

This is communication that is vocal but does not use words.

Paralanguage

When her daughter doesn't obey Jana the first time Jana tells her its time to go, Jana says, "Time to go, and I REALLY mean it this time" and emphasizes "really" to show shes serious. To communicate her meaning to her daughter, Jana has relied on:

Paralanguage

This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable.

Problem orientation

According to research reports discussed in the textbook, the greatest influences on interpersonal attraction include:

Proximity

____ involves controlling the outward expression of emotion.

Surface acting

According to Goleman (1995a, 1995b, 1998; Goleman et al., 2002), people who have high emotional intelligence quotients (EQs) are more likely than people with lower EQs to create satisfying relationships, to be comfortable with themselves, and to work effectively with others.

True

According to the cognitive labeling view of emotions, the mechanism that allows this is language or symbols. This view claims that our labels for our physiological responses influence how we interpret those responses.

True

According to your book, interracial marriages are increasing in the United States, thus it is expected that there will be more children who have mixed ethnic heritages.

True

Ambushers listen intently to gather ammunition they can use to attack a speaker

True

Ambushers listen intently to gather ammunition they can use to attack a speaker.

True

Another reason women and men differ in how likely they are to maintain long-distance friendships is that the sexes tend to have different views of the nucleus of closeness

True

Because nonverbal communication is symbolic, it is arbitrary, ambiguous, and abstract.

True

Because were used to the fast pace of visual stimuli, we become impatient with the pace of aural stimuli.

True

Both verbal and nonverbal communication may be deliberately controlled or unintentional.

True

Communication climate is the overall feeling or emotional mood between people - warm or cold, safe or anxious, comfortable or awkward, accepting or rejecting, open or guarded, that is shaped by verbal and nonverbal interaction between people

True

Communication is a decision to remain in a relationship. Notice that commitment is defined as a decision, not a feeling

True

Conflict can also enhance relationships by enlarging partners understandings of one another

True

Conflict is a normal, inevitable part of most interpersonal relationships.

True

According to your text, the author states that it is important to gain access to information in our blind and ____ areas

Unknown

____ language may be acceptable or even appreciated when it conveys praise of another.

You

This psychologist first described a hierarchy of human needs.

a. Abraham Maslow * b. Warren Weaver c. Julia Wood d. Claude Shannon e. Wilbur Schramm

Fun would be placed in which of Maslows Hierarchy of Needs?

a. Belonging Needs * b. Self-actualization c. Safety and Protection Needs d. Self-esteem e. Physical Needs

____ were the first to use the term "white" to describe a racial group in the area that is now the United States.

a. Europeans when they colonized the United States * b. Slave owners in the eighteenth century c. Africans in the eighteenth century when they were brought to the U.S. d. Historians writing in the nineteenth century e. Native Americans when they first encountered white people

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is

a. IUs b. IME c. IIt * d. IThou e. IYou

____ models of communication view communication as flowing only in one direction from sender to receiver.

a. Linear * b. Metacommunicative c. Relational d. Transactional e. Interactive

To take responsibility for your own feelings, rely on ____ language.

a. We b. They c. I * d. Me e. You

A key foundation for improving your self-concept is:

a. accepting the self as in process. * b. keeping ideas about change vague and abstract. c. knowing that youre the best you can be. d. recognizing that the self is easy to transform. e. setting difficult goals to attain.

An example of this area could be when others may see that we are insecure even though we think weve hidden that well. Others may also recognize needs or feelings that we havent acknowledged to ourselves.

a. blind * b. open c. unknown d. known e. hidden

Which of the following is NOT a constitutive rule of communication?

a. business email must be answered within 24 hours * b. wearing a suit is essential to demonstrating professionalism c. not turning off a cell phone before class starts is rude d. speaking on a cell phone during a movie is inconsiderate e. using ALL CAPS in e-mails comes across as "shouting"

Attachment styles are:

a. communication styles we use in our relationships with others. b. ways we satisfy our needs for belonging. c. where an individual stops and the rest of the world begins. d. social standpoints such as race, class, and gender. e. parenting patterns that teach us who we are and how to approach relationships. *

All of the following are external pressure to friendships except:

a. geographic location b. competing demands c. All are external pressures d. sexual attraction * e. personal changes

Chico says, "When I do badly on a test or paper, I usually say either the professor was unfair or I had too much to do that week and couldnt study like I wanted to. But when my friends do badly on a test, I tend to think theyre not good in that subject or they arent disciplined or whatever." This is an example of:

a. script. b. stereotype. c. personal construct. d. prototype. e. self-serving bias. *

Mike was responsible for taking care of his two younger siblings while Mike was growing up. As an adult, he is more nurturing and more attentive to others needs than most of his male peers. Mikes greater care-giving inclination is best explained by his:

a. selective perception. b. prototypes. c. cognitive schemata. d. standpoint. * e. abstraction.

Charlene says, "I would never join a sorority. All the members do is party and go shopping." Charlenes statement is an example of a :

a. stereotype. * b. attribution. c. prototype. d. script. e. personal construct.

Which of the following is a script?

a. your idea about how you should interact with a friend * b. your expectation of how a friend will behave c. the person who exemplifies a friend to you d. the dictionary definition of friend e. how a friend measures up on the dimension of intelligent-unintelligent

The nature and dynamics of friendships change throughout life, all of the following statements are supported by research about these dynamics except

adolescent females tend to define their friends as groups of people

The nature and dynamics of friendships change throughout life. All of the following statements are supported by research about these dynamics EXCEPT:

adolescent females tend to define their friends as groups of people.

According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions

autonomy/connection

In the following example, indicate whether the behavior was due to internal factors or external factors. Be sure to state the reason why you think the behavior was internally or externally caused (provide 2 principles used in the following example). The behavior you're seeking causality for is in bold italics. Donna received A's on all her speeches. In fact, everyone in the class got A's. This was the first A that Donna has ever received in public speaking and the first A she has ever received in any course.

consensus with others, low consistency (not consistent of her behavior), high distinctiveness (not usual for)

"You are a very smart girl," Tammy tells her daughter. Tammy's statement is an example of:

direct definition

The opposite or unproductive communication of dual perspective is:

perception with self

The ___ view of emotions is also called the appraisal theory

perceptual

Sally doesnt want to be interrupted while shes speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Sally has used nonverbal behavior to:

regulate interaction

Friendships generally begin with

role-limited interaction

After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This statement best exemplifies:

scripts

People socialized in masculine speech communities tend to achieve closeness in interpersonal relationships primarily through:

sharing activities

These can also communicate awkwardness, as you know if youve ever had trouble keeping conversation going on a first date.

silence

Irene observes that on the most-recent test in her engineering class, only two students out of 60 earned higher scores than she did. She concludes that she is smarter than most of the others in class, at least in the subject of engineering. This is an example of a:

social comparison

Beginning in the late 1700s or early 1800s most people in the united states picked mates based on love and companionship

true

Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zachs orientation to conflict is best described as:

win-win