.2010 quizes
If a parent says to a 5-year-old child, "Clean your room now", the ____ meaning is that the room is to be cleaned immediately.
Content
Compared to friendships sustained through face-to-face contact, friendships sustained via e-mail or the internet are less personal and committed.
False
Conflict exists if people have differences.
False
Conflict is always overtly expressed.
False
Early stages of unproductive conflict are characterized by disconfirming communication.
False
Emotional intelligence is essentially understanding your own feelings
False
Many lesbians place priority on physical characteristics
False
Sexual orientation is a more important influence than gender on how individuals respond to relational conflict.
False
Since there are no formal standards for friendships, there are also no consistent ideas for what counts as friend or patterns of interaction between friends
False
Storge love tends to grow quickly.
False
Symbols are neutral descriptions of phenomena
False
The I and ME aspects of self are opposing forces.
False
The average person spends nearly 25% of her or his waking time listening to others.
False
The first cognitive schema we use to organize perceptions is the script.
False
The happiest dating and married partners feel that they do not invest equally in their relationship compared to their partner.
False
The interpersonal needs theory, which asserts that our tendency to create and sustain relationships depends on how well they meet three basic needs, which are affection, inclusion, and pleasure.
False
The majority of our communication involve I-IT communication
False
The pragmatic style of loving (pragma) is too cold and practical to involve real love or intimacy
False
The self is constant
False
The win-win conflict style is always the best approach.
False
Women and minorities generally take up more space than men in Western society.
False
Morgan wants to throw a party, but thinks that no one will come to the party. He thinks if he throws a party it will be a disaster. Morgan is suffering from which fallacy?
Fear of catastrophic expectations
When we perceive ourselves as investing more than our partner, we tend to be dissatisfied and resentful. When we perceive our partner as investing more than we are we may feel guilty. Thus perceived inequity erodes satisfaction and communication
True
Excessive metacommunication is a final form of negative communication in unproductive conflict.
True
For the most part, were not conscious of the rules that guide how, when, where, and with whom we communicate about various things.
True
Friendships that survive distance involve frequent email contact, phone calls, letters, and visits
True
Geographic distance is the reason the majority of high school friendships dissolve when students begin college.
True
Half of all new STDs occur in people 15 to 24 years old.
True
Historian Barbara Rosenwein calls the groups we identify with "emotional communities" because they teach us how to understand and express emotions
True
Humans generally do not focus on higher (more abstract) needs until more basic needs are first met.
True
In communication systems all parts of a system interact and affect each other
True
It takes money to finance trips and long distance calls and to pay for computers and Internet access. Thus, friends with greater economic resources are better able to maintain their relationships than are friends with less discretionary income.
True
Most of us have attitudes about conflict that reflects scripts we learned in our families.
True
Most people feel defensive when others communicate in neutral ways that suggest the others are distanced and uninvolved with them
True
Nearly 40% of births in America are to unmarried parents.
True
Nonverbal communication reflects cultural values.
True
One particularly powerful way in which reflected appraisals can affect our self concept is through self-fulfilling prophecies, which occur when we internalize others expectations or judgments about us and then behave in ways that are consistent with those expectations and judgments.
True
People with high status and/or power tend to touch others and invade others space more than do people with less power and/or status.
True
Perceptions are subjective.
True
Research shows that we are more likely to recall behaviors that are consistent with our labels for people than behaviors that are inconsistent.
True
Researchers report that there is no direct association between marital happiness and the number of arguments that spouses have.
True
Women and men tend to occupy different social locations in some senses, although they clearly share other social locations
True
Women are more egalitarian than men in regards to who was responsible for paying for the first date.
True
Women are more likely than men to perceive companionship as a goal for a first date
True
Women tend are more willing to tolerate less-than-ideal circumstances for being with friends.
True
Women tend to be more willing than men to adjust schedules and priorities to make time for friends
True
Scripts are useful in guiding us through many of our interactions. However, they are not always accurate or constructive, so we shouldn't accept them uncritically.
True
Selective listening also occurs when we reject communication that makes us uneasy
True
Sex and gender also affect the endurance of long-distance friendships.
True
Silence is considered a form of nonverbal communication.
True
Situational obstacles include message overload, message complexity, and noise
True
Situational obstacles include message overload, message complexity, and noise.
True
Smiling generally is understood to express friendliness, and scowling normally is perceived as indicating displeasure of some type.
True
Some people are generally defensive, expecting criticism from all quarters
True
All of the following are influences on perception except:
a. age b. culture c. cognitive ability * d. physiology e. cognitive complexity
According to Eric Berne, games:
a. allow those in conflict to hand disagreements in fun ways. b. are effective ways to manage conflict. c. do not require that both people cooperate. d. involve overt responses to conflict situations. e. hide the real issues in a conflict *
Some researchers assert that humans experience two kinds of emotions: some that are based in biology and thus instinctual and universal, and others that we learn in social interaction.
True
Stereotypes dont necessarily reflect actual similarities between people.
True
Teachers, peers, and family members are all examples of particular others.
True
The effects of social isolation include hallucinations, depression, and a failure to develop a healthy self-concept.
True
The final form of nonlistening is literal listening which involves listening for content and ignoring the relationship level of meaning
True
The final form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.
True
The informal style of writing common in e-mail, text messages, and social network postings is beginning to affect writing in more formal contexts.
True
The informal style of writing common in email, text, and social networks postings is beginning to affect writing in more formal contexts
True
The likelihood of sustaining a long-distance friendship also depends on other factors, such as socioeconomic class and sex.
True
The typical effects of suffering from the fallacy of helplessness are resignation and depression.
True
Today, as our society struggles with changes in women, men, and families, the ideals of manhood are being revised yet again.
True
Understanding communication climates will give you insight into why you feel relaxed and comfortable in some of your relationships and uneasy and defensive in others
True
Unlike passion or attraction, which arise in the present, commitment links partners together in the future.
True
We are less likely to forgive a partner if we attribute his or her transgression to personal irresponsibility.
True
Western women wear slacks or jeans, shirts, dresses, and suits, whereas women in India may wear saris
True
An example of this phase is: After class, Jean makes a comment about the teacher to Paul. If Paula responds with her impressions of the teacher, she conveys the relationship-level message that shes interested in interacting.
friendly relations
An example of this phase is: One person is an internet newsgroup invites another member of the group to engage in individual exchange of ideas
friendly relations
During this stage, each person checks out with other to see whether common ground and interests exist.
friendly relations
Friends of the heart are
friends who stay friends in spite of time and distance
Which of the following statements is true about violence and abuse in romantic relationships
many people do not report violent or abusive incidents
Two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. Some examples of these obstacles are.
message overload, message complexity, noise, preoccupation, and prejudgment
The first step in listening is to make a decision to be.
mindful
We might make a small self disclosure to signal that wed like to personalize the relationship or meet outside of contexts that naturally occur.
moving toward friendship
The __ response to interpersonal conflict is both destructive and passive
neglect
Laura perceives one failure as typical of herself. She didn't make the cheerleading squad. Thus, she believes that she will never make a squad in the future. This is an example of this fallacy
overgeneralization
Laura perceives one failure as typical of herself. She didnt make the cheerleading squad. Thus, she believes that she will never make a squad in the future. This is an example of this fallacy
overgeneralization
This includes accents, pronunciation, and the complexity of sentences.
paralanguage
Sucheng notices that she is the only person who has not spoken in a group conversation. She reminds herself to be involved and to show shes interested in the groups talk, so she speaks up. Suchengs noticing and changing her communication to be more effective in the situation is an example of:
Monitoring
Couple satisfaction seems especially affected by equity in housework and childcare.
True
Defensive listening, which is perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.
True
Egocentric people cannot take the perspectives of others.
True
The self has multiple dimensions.
True
We follow communication rules even when we are not consciously aware of them.
True
The ____ area contains information that others know about us but we dont know about ourselves
a. blind * b. open c. unknown d. known e. hidden
All of the following are five principles of interpersonal conflict EXCEPT:
conflict can be destructive for individuals and relationships.
Maya Angelou has expressed the idea that
individuals must learn how to be different together
Three dimensions of committed romantic relationships are
intimacy, commitment, and passion
Expressing feelings is always advisable
False
A person who controls outward expression of his or her feelings but does not control the inner feelings is engaging in deep acting.
False
Age does not influence our perceptions of time.
False
All of our communication involves personal interaction
False
Although emotions are basic to human beings and communication, they are not difficult to define precisely.
False
As our symbols become increasingly abstract, the potential for confusion decreases.
False
Feeling rules define the emotional meaning of situations
False
Interpersonal communication is best defined by the number of people who are interacting.
False
Literal listening involves focusing only on the relationship level meaning of a message
False
___ language is more discipline that you language
I
____ language is more descriptive than you language.
I
____ language is more honest.
I
When communicating with a person with a disability, all of the following are generally accepted guidelines except
provide assistance without asking
Salina is angry with her boyfriend, so she refuses to sit near him in the car or to let him get really close to her while they are walking. To communicate her anger, Salina is relying on:
proxemics
As a rule, women assume most of the ___ which involves remembering, planning, and scheduling family life
psychological responsibility
One indication that a friendship is in the nascent stag is that participants
work out private rules for interacting
All of the following are forms of constructive communication EXCEPT.
a. dual perspective b. counterproposals * c. compromises d. sensitive listening e. asking for clarification
Symbols such as or are called ____ and are used to convey inflection and nonverbal features of communication.
a. emoticons * b. conveyors c. distortion d. metacommunicatioin e. illustrators
The ____ area contains information that others know about us but we dont know about ourselves.
a. hidden b. open c. unknown d. blind * e. known
Brittney always tells Kevin that she loves him. According to the interpersonal needs theory, Brittney is communicating for the need of:
a. pleasure b. escape c. control d. inclusion e. Affection *
According to the process of human perception, the selection process includes all of the following except:
a. rational judgment. * b. culture c. self-indication and culture d. self-indication e. qualities of the phenomena
QUIZ 11
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QUIZ 12
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QUIZ 2
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QUIZ 3
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QUIZ 4
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QUIZ 7
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Immediately after hearing a message, most people remember less than ____ of what they have heard.
50%
As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:
Ambushing
The concept of emotional intelligence was first introduced by
Carol Saarni
The counterpoint to neutrality is ____.
Empathy
Men don't disclose personal feelings or vulnerabilities to their friends.
False
Nonverbal communication does not reflect culture.
False
Regulative rules do not vary across cultures and social groups, so what is acceptable in one context may be regarded as inappropriate elsewhere.
False
Research shows that eyewitness testimony is highly reliable.
False
Scholars believe that our basic emotions are happiness and anger
False
"Memorial Day parades are patriotic, yet sad events," is an example of a ____ rule.
Framing
____ information is what we know about ourselves but choose not to reveal to most others.
Hidden
"When you said my idea was stupid, I felt hurt" is an example of ____ language
I
Gerda is really upset and she feels like throwing a temper tantrum, even though shes twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it while in a public are In this instance, Gerdas behavior was motivated by which aspect of herself?
I
Some people feel awkward when they first start using this language
I
According to research discussed in Chapter 1, for intimates, talking about a vision of a shared future
Is the most powerful ties that link people
In reference to her love life, Mary says, "I like to shop around. Its a challenge to try to get someone interested in me, but I'm not looking for anything permanent." Mary seems to have which style of loving?
Ludas
They commitment is not the goal. Instead, they like to play the field and enjoy falling in love.
Ludas
This kind of love sees love as a game.
Ludas
According to Mead, because of the ____ we can set goals for becoming the person we want to be.
Me
Zach says to his friend, "I meant that as a sarcastic remark, not as a comment on you at all" Zach's statement is an example of:
Metacommunication
____ information is known both to us and to others. Your name, height, major, and tastes in music probably are open information that you share easily with others.
Open
It includes sounds, such as murmurs and gasps, and vocal qualities, such as volume, pitch, and inflection
Paralanguage
This can symbolize contentment when intimates are so comfortable they don't need to talk.
Silence
____ states that people apply economic principles to evaluate their relationships.
Social exchange theory
Common forms of expressing feelings INEFFECTIVELY include:
Speaking in generalities
This love tends to develop gradually and to be peaceful and stable.
Storge
Constitutive rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention) friendliness (smiles or smiley emoticons in online communication) affection (kisses, hugs) and professionalism (punctuality, competence)
True
According to the handout on Identity Management, why do we manage our identities?
To start and manage relationships, to gain compliance, and to save others' face
"A good education is the key to success" is an example of identity scripts.
True
A majority of North Americans have at least one long-distance friendship.
True
A majority of lesbian couples create more egalitarian relationships than do either heterosexuals or gay men.
True
A personal construct is a mental yardstick we use to measure a person or situation along a bipolar dimension of judgement
True
According to Judi Miler (1993) children begin to understand and follow communication rules as early as 1 to 2 years of age
True
Online communication provides a context for effectively monitoring our interactions with others
True
Westerners often disclose personal information to casual friends and acquaintances, whereas Japanese tend to disclose only to very close friends.
True
When the National Association of Colleges and Employers asked 480 companies what applicant qualities and abilities were most important to them in making hiring decisions, communication skills were at the top of the list.
True
When we listen literally, we don't make the effort to understand how others feel about what they say or do to endorse them as people
True
All of the following are examples of families except:
a single male who works inside the home
This is the totality of beliefs, values, understandings, practices, and ways of interpreting experience that are shared by a number of people.
a. culture * b. bias c. age d. cognitive ability e. roles
Constructive conflict communication includes:
agenda building
As soon as Laura finishes speaking about a dress she bought, Matt listens long enough to see how much she spent and attacks her for spending money. Laura feels like she was assaulted. Matt has engaged in:
ambushing
Not surprisingly, people who engage in this tend to arouse defensiveness in others.
ambushing
This involves very careful listening
ambushing
The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is
arbitrary
All of the following are five principles of interpersonal conflict except
conflict can be destructive for individuals and relationships
Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?
artifacts
Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following except
asking questions for clarification
Qualities that set committed romantic relationships apart from other close relationships include
assumed permanence
The resurrection process of relationship deterioration involves all of the following except
attempting to restore the deteriorating relationship
Interpersonal communication comes from the root words "inter" and "personal" meaning:
between persons
Ethnocentrism is one form of ____ communication.
certainty
This refers to how we perceive and use time to define identities and interaction.
chronemics
Edwina feels a knot in her stomach when she received a low grade on her interpersonal exam. She believes that she felt the knot because she had a lot of anxiety. Edwina seems to be engaging in:
cognitive labeling view of emotions
According to polls reported in 1999, the majority of people perceive ____ as the number one reason marriages fail.
communication problems
All of the following are reasons why we may not express emotions except:
communication problems
"You are a wonderful person" and "I feel we should work as a team" are examples of
counterfeit emotional language
Desi then says, "Well, if you hadnt wrecked the car, it wouldnt need repairs and it wouldnt be a problem." Consuela replies, "Yeah, and if you had been home when you said youd be, I wouldnt have driven that day." Now Desi and Consuela are engaging in what conflict pattern?
cross-complaining
The five symbolic abilities described in your textbook are
definition, evaluation, organization, hypothetical thought, self-reflection
The counterpoint to evaluation is
description
The strategy doesn't evaluate others or what they think and feel
description
For individuals socialized in feminine speech communities, closeness in interpersonal relationships is primarily achieved through:
dialogue
The dimensions of trust include
emotional reliability
This communication confirms the worth of others and our concerns for them. An example is "I can understand why you feel that way"
empathic
The counterpoint to neutrality is
empathy
For children, this is a very important phase in personal development. They are learning to be less dependent on their families, which is essential to becoming a healthy adult
encouraging independence
Frank says he wants to go out to dinner an suggests a pizza at Marios, his best friend stan replies, Ah that's where we always go. I'm bored with Marios. Lets go somewhere different tonight. Frank says, But I feel really comfortable at Marios, its so familiar, according to your book, frank and stan should do all the following except
engage in stereotyping behaviors
During this stage, children decrease the amount of couple time and change the focus of a couples communication
enlarging a family
The three primary styles of love are
eros, storge, and ludos
During this stage, a couple settles into marriage or a cohabiting relationship and works out expectations, interaction patterns, and daily routines for their shared life.
establishing a family
All our communication involves personal interaction
false
European mothers were more likely than African mothers to characterize adolescent daughters as best friends
false
The interpersonal needs theory, which asserts that our tendency to create and sustain relationships depend on how well they meet three basic needs which are affection, inclusion, and pleasure
false
Matt wants to join a fraternity, but he thinks that no one will like him. He believes that if he joins a fraternity he won't make any friends. Matt is suffering from which fallacy?
fear of catastrophic expectations
Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he wont make any friends in the class. Morgan is suffering from which fallacy?
fear of catastrophic expectations
An example of this phase is: A businessperson may joke or engage in small talk to see whether an associate wants to move beyond the acquaintance level of relating
friendly relations
During this stage, each person checks out with other to see whether common ground and interests exist
friendly relations
During the ___ phase of romantic relationships deterioration, individuals try to make sense of what the relationship meant, why it didn't work out, what it meant, and how it affected them
grave dressing
Mandy believes that there is nothing she can do to change how she feels. She is depressed. Mandy is suffering from which fallacy?
helplessness
Research indicates that in general the least effective and least satisfying response to the tension generated by relational dialectics is to
honor one need and ignore the contradictory one
Which of the following is a personal construct
how a friend measures up to the dimension of intelligent-unintelligent
Psychologists define ____ as rules for living and identity.
identity scripts
Many scholars argue that race
is a socially constructed category
The opposite or unproductive communication of focus on specific issues is:
kitchen-sinking
The opposite or unproductive communication of recognition of each other is:
kitchen-sinking
As the faculty meeting stretches to three hours, Renee starts to experience listening fatigue or ___, one listening obstacle
lack of effort
The theory of linguistic determinism states
language determines what we can perceive and think
Concerning the typical life cycle of families with children, the fifth stage is usually:
launching children
Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:
lose-lose
Chris says he loves Betsy, but he's not sure they have a future together. Chris feelings toward Betsy indicate he
loves her but isn't committed
The most interpersonally constructivepassive response to relational conflict is:
loyalty
Men are more likely than women to be this kind of lover
ludus
According to the handout "Identity Management", what are the 3 ways that we create or manage our identities?
manner, appearance, setting
Tabtha and her partner respond to their tension by deciding to spend part of the weekend together and part of it engaged in separate activities. This response is relational dialectics is called
neutralization
Typical effects of this fallacy is that it can make others defensive and can alienate self from feelings.
obsession with shoulds
Chase wants to have an environmental friendly campus. He is constantly trying to change the recycling program on campus. He has been fixated on finding more efficient ways to conserve energy that he wont sleep. Chase is suffering from which fallacy?
obsessions with shoulds
In terms of love styles, all of the following statements are true except
ones love style is permanent throughout life
The ____ view of emotions posits this model: stimulus > physiological response > emotion.
organismic view
All of the following are risks to self-disclosing communication except:
others may increase closeness with us
Lacy is constantly dissatisfied with herself, she wants to get plastic surgery to get rid of her huge nose and fat thighs, Lacy is suffering from which fallacy?
perfection
The opposite or unproductive communication of negative affect is:
positive-affect
This kind of love is practical love
pragma
The counterpoint to control is
problem orientation
This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable.
problem orientation
Maggie has always dreamed of her perfect soul mate. She believes that her ideal soul mate will be fat, dark, handsome, smart, and rich. Maggies ideal soul mate is an example of
prototype
Ed shouts, "Im shouting because youre shouting!" Yet Sonny shouts back, "No. Im shouting because youre shouting." The difference between how Ed and Sonny see the cause of shouting is due to differences in:
punctuation
The paralanguage is communicated through:
rate tone and pitch pauses and disfluencies
Which is the most abstract term in the following examples
reading matter
Which one of the following is not a paralanguage behavior?
refusing to speak
After the first few married years, most couples experience a dip in marital satisfaction:
regardless of whether or not they have children
In face-to-face classrooms, students are typically instructed to raise their hands before answering the teachers question. This requirement is a ____ rule.
regulative
A cornerstone of effective interpersonal communication skills is.
respecting what others say about what they feel and think
In ____ we communicate attention and interest
responding
During this stage, friends tend to rely on general scripts and stereotypes, because they don't have enough personal knowledge of each other to engage in dual perspective.
role-limited interaction
During this stage, we tend to rely on standard social rules and roles. We tend to be polite and limit personal disclosures.
role-limited interaction
A third form of nonlistening is ___, which involves focusing only on particular parts of communication
selective listening
Linneas parents praise her for earning high marks in her first year in college. Linneas parents are addressing her ____ needs
self-esteem
Mr. and Mrs. Miller is a couple who is highly autonomous. Mr. and Mrs. Miller give each other plenty of room and they share less emotionally than the other martial types. The millers would best be categorized as which Fitzpatricks martial types?
separates
This kind of communication feels open, honest, and unpremeditated
spontaneity
These kind of relationships don't have the great highs of erotic ones, but neither do they have the fiery conflict and anger that can punctuate erotic relationships
storge
This kind of love grows out of common interests, values, and life goals
storge
All of the following are supportive communication EXCEPT:
strategy
The opposite or unproductive communication of self-summarizing by both parties is
summarizing the concerns
Typical effects of this fallacy include: thinking you are responsible for others feelings and guilt for how others feel.
taking responsibility for others
Men and women tend to differ somewhat in their listening. Men tend to focus their listening on specific content areas of communication, while women tend to focus on
the whole of communication
Men and women tend to differ somewhat in their listening. Men tend to focus their listening on specific content areas of communication, while women tend to focus on.
the whole of communication
Closeness in the doing is best illustrated by which of the following interactions between two friends?
they go to ball games together
We are most likely to engage in emotion work when we:
think what we are feeling is inappropriate
__ models of communication highlight the dynamic nature of interpersonal communication
transactional
Many westerners want both passion and commitment in long-term relationships
true
According to your text, the author states that it is important to gain access to information in our blind and ____ areas
unknown
The ____ area is made up of information about ourselves that neither we nor others know.
unknown
People act as ____ when they communicate positively about us and reflect positive appraisals of our self-worth.
uppers
While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is:
using minimal encouragers
All of the following are forms of unproductive communication EXCEPT.
validation of each other
The opposite or unproductive communication of frequent interruptions is:
validation of each other
In this relationship, the couple is very close emotionally and wants to be together physically as much as possible. For these couples, the relationship is their primary source of satisfaction and joy.
vital marriage
Communication rules tell us.
when to speak, what to say, how to interpret others communication
Ego boundaries refer to:
where an individual stops and the rest of the world begins
Lenny says "I don't like to lose arguments, the way I figure it, when you have a disagreement there can only be one winner" Lennys orientation to conflict is best described as
win-lose
In constructive conflict communication, people use metacommunication to keep the discussion on track
True
In constructive conflict communication, people use metacommunication to keep the discussion on track.
True
In general, women experience greater and longer-lasting physical responses to conflict.
True
In interpersonal relationships it is as important to affirm and accept yourself as to affirm and accept others.
True
Pragma love types are more likely to use online matching services to specify their criteria for a desirable mate
True
In the United States, it is common for friends and romantic partners to sample food from each others plates, but many Germans consider this extremely rude.
True
Ineffective communication can hurt individuals, damage relationships, and undermine the possibility of resolving problems
True
Inferences go beyond facts
True
Research has found that conventional IQ accounts for no more than 25% of success on the job, whether the job is copier repairperson, CEO, or scientist.
True
Lack of conflict isnt necessarily a symptom of a healthy relationship.
True
Low levels of conflict could reflect limited emotional depth between partners or unwillingness to engage in communication about differences
True
Marriage counselors say that trying to change people you love seldom works
True
Most friendships face the challenge of distance and many don't survive it
True
Nonverbal communication is rule-guided.
True
Cross-complaining occurs when one persons complaint is met by a countercomplaint.
True
Disagreement and conflict are strongly disapproved of in many Asian cultures
True
Concerning the typical life cycle of families with children, the second stage is usually:
enlarging a family
As soon as Laura finishes speaking about a dress she bought, Matt listens long enough to see how much she spent and attacks her for spending money. Laura feels like she was assaulted. Matt has engaged in:
Ambushing
Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?
Artifacts
According to your book, all of the following is included in the nature of friendship except:
Assertion
Charlene is always late, because she is so lazy. This is an example of:
Attribution
Deborah is surprised when her friend reaches across the table to get a pepper shaker. To herself Deborah says, "Reaching across the table is rude." Deborah's perception of her friends behavior is based on a ____ rule.
Constitutive
These rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention) friendliness (smiles or smiley emoticons in online communication) affection (kisses, hugs) and professionalism (punctuality, competence)
Constitutive
The strongest level of confirmation is ____.
Endorsement
Describing his romantic relationship, Bob says, "I just fell hook, line, and sinker the moment I saw Doreen. It was a classic case of love at first sight, and I still light up whenever I see her." Bob seems to have which style of loving?
Eros
A stereotype is a unscientific generalization applied to a person or situation.
False
Assertiveness and affirming oneself involves the same kinds of communication across all cultures
False
Being mindful is a talent that some people are better at than others
False
To take responsibility for your own feelings, rely on ____ language.
I
____ language provides concrete descriptions of behaviors we dislike without directly blaming the other person for how we feel.
I
This is communication that is vocal but does not use words.
Paralanguage
When her daughter doesn't obey Jana the first time Jana tells her its time to go, Jana says, "Time to go, and I REALLY mean it this time" and emphasizes "really" to show shes serious. To communicate her meaning to her daughter, Jana has relied on:
Paralanguage
This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable.
Problem orientation
According to research reports discussed in the textbook, the greatest influences on interpersonal attraction include:
Proximity
____ involves controlling the outward expression of emotion.
Surface acting
According to Goleman (1995a, 1995b, 1998; Goleman et al., 2002), people who have high emotional intelligence quotients (EQs) are more likely than people with lower EQs to create satisfying relationships, to be comfortable with themselves, and to work effectively with others.
True
According to the cognitive labeling view of emotions, the mechanism that allows this is language or symbols. This view claims that our labels for our physiological responses influence how we interpret those responses.
True
According to your book, interracial marriages are increasing in the United States, thus it is expected that there will be more children who have mixed ethnic heritages.
True
Ambushers listen intently to gather ammunition they can use to attack a speaker
True
Ambushers listen intently to gather ammunition they can use to attack a speaker.
True
Another reason women and men differ in how likely they are to maintain long-distance friendships is that the sexes tend to have different views of the nucleus of closeness
True
Because nonverbal communication is symbolic, it is arbitrary, ambiguous, and abstract.
True
Because were used to the fast pace of visual stimuli, we become impatient with the pace of aural stimuli.
True
Both verbal and nonverbal communication may be deliberately controlled or unintentional.
True
Communication climate is the overall feeling or emotional mood between people - warm or cold, safe or anxious, comfortable or awkward, accepting or rejecting, open or guarded, that is shaped by verbal and nonverbal interaction between people
True
Communication is a decision to remain in a relationship. Notice that commitment is defined as a decision, not a feeling
True
Conflict can also enhance relationships by enlarging partners understandings of one another
True
Conflict is a normal, inevitable part of most interpersonal relationships.
True
According to your text, the author states that it is important to gain access to information in our blind and ____ areas
Unknown
____ language may be acceptable or even appreciated when it conveys praise of another.
You
This psychologist first described a hierarchy of human needs.
a. Abraham Maslow * b. Warren Weaver c. Julia Wood d. Claude Shannon e. Wilbur Schramm
Fun would be placed in which of Maslows Hierarchy of Needs?
a. Belonging Needs * b. Self-actualization c. Safety and Protection Needs d. Self-esteem e. Physical Needs
____ were the first to use the term "white" to describe a racial group in the area that is now the United States.
a. Europeans when they colonized the United States * b. Slave owners in the eighteenth century c. Africans in the eighteenth century when they were brought to the U.S. d. Historians writing in the nineteenth century e. Native Americans when they first encountered white people
Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is
a. IUs b. IME c. IIt * d. IThou e. IYou
____ models of communication view communication as flowing only in one direction from sender to receiver.
a. Linear * b. Metacommunicative c. Relational d. Transactional e. Interactive
To take responsibility for your own feelings, rely on ____ language.
a. We b. They c. I * d. Me e. You
A key foundation for improving your self-concept is:
a. accepting the self as in process. * b. keeping ideas about change vague and abstract. c. knowing that youre the best you can be. d. recognizing that the self is easy to transform. e. setting difficult goals to attain.
An example of this area could be when others may see that we are insecure even though we think weve hidden that well. Others may also recognize needs or feelings that we havent acknowledged to ourselves.
a. blind * b. open c. unknown d. known e. hidden
Which of the following is NOT a constitutive rule of communication?
a. business email must be answered within 24 hours * b. wearing a suit is essential to demonstrating professionalism c. not turning off a cell phone before class starts is rude d. speaking on a cell phone during a movie is inconsiderate e. using ALL CAPS in e-mails comes across as "shouting"
Attachment styles are:
a. communication styles we use in our relationships with others. b. ways we satisfy our needs for belonging. c. where an individual stops and the rest of the world begins. d. social standpoints such as race, class, and gender. e. parenting patterns that teach us who we are and how to approach relationships. *
All of the following are external pressure to friendships except:
a. geographic location b. competing demands c. All are external pressures d. sexual attraction * e. personal changes
Chico says, "When I do badly on a test or paper, I usually say either the professor was unfair or I had too much to do that week and couldnt study like I wanted to. But when my friends do badly on a test, I tend to think theyre not good in that subject or they arent disciplined or whatever." This is an example of:
a. script. b. stereotype. c. personal construct. d. prototype. e. self-serving bias. *
Mike was responsible for taking care of his two younger siblings while Mike was growing up. As an adult, he is more nurturing and more attentive to others needs than most of his male peers. Mikes greater care-giving inclination is best explained by his:
a. selective perception. b. prototypes. c. cognitive schemata. d. standpoint. * e. abstraction.
Charlene says, "I would never join a sorority. All the members do is party and go shopping." Charlenes statement is an example of a :
a. stereotype. * b. attribution. c. prototype. d. script. e. personal construct.
Which of the following is a script?
a. your idea about how you should interact with a friend * b. your expectation of how a friend will behave c. the person who exemplifies a friend to you d. the dictionary definition of friend e. how a friend measures up on the dimension of intelligent-unintelligent
The nature and dynamics of friendships change throughout life, all of the following statements are supported by research about these dynamics except
adolescent females tend to define their friends as groups of people
The nature and dynamics of friendships change throughout life. All of the following statements are supported by research about these dynamics EXCEPT:
adolescent females tend to define their friends as groups of people.
According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions
autonomy/connection
In the following example, indicate whether the behavior was due to internal factors or external factors. Be sure to state the reason why you think the behavior was internally or externally caused (provide 2 principles used in the following example). The behavior you're seeking causality for is in bold italics. Donna received A's on all her speeches. In fact, everyone in the class got A's. This was the first A that Donna has ever received in public speaking and the first A she has ever received in any course.
consensus with others, low consistency (not consistent of her behavior), high distinctiveness (not usual for)
"You are a very smart girl," Tammy tells her daughter. Tammy's statement is an example of:
direct definition
The opposite or unproductive communication of dual perspective is:
perception with self
The ___ view of emotions is also called the appraisal theory
perceptual
Sally doesnt want to be interrupted while shes speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Sally has used nonverbal behavior to:
regulate interaction
Friendships generally begin with
role-limited interaction
After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This statement best exemplifies:
scripts
People socialized in masculine speech communities tend to achieve closeness in interpersonal relationships primarily through:
sharing activities
These can also communicate awkwardness, as you know if youve ever had trouble keeping conversation going on a first date.
silence
Irene observes that on the most-recent test in her engineering class, only two students out of 60 earned higher scores than she did. She concludes that she is smarter than most of the others in class, at least in the subject of engineering. This is an example of a:
social comparison
Beginning in the late 1700s or early 1800s most people in the united states picked mates based on love and companionship
true
Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zachs orientation to conflict is best described as:
win-win